Our Service Area

The Waterworks Serves Metro, Suburban and Rural Areas.

No matter where you call home, we serve Franklin, Delaware, Licking, Fairfield, Pickaway, Madison and Union counties and beyond. The short list of cities includes:

Our Location

Contact The Waterworks

Three Ohio Locations to Better Serve Your Needs!

The Waterworks Plumbing, Drain, Heating & Cooling

550 Schrock Rd, Columbus, OH 43229

The Waterworks Plumbing, Drain, Heating & Cooling

1999 Longwood Ave, Grove City, OH 43123

The Waterworks Plumbing, Drain, Heating & Cooling

130 E Main St Suite B, New Albany, OH 43054

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,836 Reviews
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Joseph Barr
February 18, 2026

Friendly and efficient

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Lucie Blumenthal
February 17, 2026

Very police/timely/good knowledge of Sink issues.

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Vladimir Vayntraub
February 17, 2026

Great job. On time. Worked until clogg was cleared. Special thanks to John. Super nice and professional 👌 👏

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Therese Schmuelling
February 17, 2026
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Patrick Johnson
February 17, 2026
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Bill Rahe
February 17, 2026

Great service!

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Frank Rose
February 17, 2026

very professional and on time

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Linda Richter
February 17, 2026

Jonle was recommended to me by a friend and I have been under contract with them for 2 years. Best decision ever. They call and schedule a check up of my furnace and heat pump twice a year at my convenience. Their employees are top notch and willing to answer any questions. I definitely recommend Jonle to anyone who asks.

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Stephen Rennick
February 17, 2026

Wade, your technician was very thorough and professional. Above all, he was persistent and did not give up on clearing the drain pipe clog, even after snaking the drain multiple times! Step by step he considered all potential causes until the clog was cleared. Thank you Wade.

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Melodie Henderson
February 16, 2026

Water Works was recommended by our condo management Company to have our broken gas stove disconnected from the gas line and the gas line capped. Getting a timely appointment was easy and the team that did the work showed up on time and did a good job.

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David Shouvlin
February 16, 2026
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Criss Titschinger
February 16, 2026
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Chris English
February 16, 2026

On time and fixed the problem

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Tanya Bolen
February 15, 2026

Sam was very knowledgeable and treated our house with such respect. Our house is under construction. He wore covers over his shoes as not to track in debris and he cleaned up after himself as he was working and after his job was completed. Not only was the job completed with expertise but with such kindness and understanding. I hope Waterworks knows what a valuable employee they have.

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Dr Michael Haninger
February 15, 2026

quick response and repair, polite, courteous and consciencous

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Mark Hahn
February 15, 2026

On time. The technician gave an easy to understand explanation of exactly what he was doing. Very well trained.

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Beth Waldfogel
February 13, 2026

We have used JonLe Heating and Cooling for almost 20 years. We have the Silver Plan and receive two maintenance service calls a year to keep our system running well. Service techs are always knowledgeable, friendly, and responsive. We are pleased with JonLe!

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Don Weiss
February 13, 2026

The appointment was made on time and very efficiently done, when the technician was done all the service was explained with pictures of everything done- could not have asked for more- thanks

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Jim Bertram
February 13, 2026

Excellence is the correct word to use when referring to the service we receive from Jonle. Techs are on always time, friendly and knowledgeable. Highly recommend.

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scott vanderkarr
February 13, 2026

Middle of the night and Waterworks saved my family. Fantastic serce

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Laura Wall
February 12, 2026

We are repeat customers of Waterworks, and this most recent appointment did not disappoint. Everything from opening the ticket to getting a technician out Josh was absolutely fantastic both yesterday and today. He took time to explain everything from start to finish, balance out opportunities, and priorities and made it really easy and simple to understand everything. Waterworks is fantastic, which is why we continue to use them. Update as of 02/12/26: We really love Waterworks. Huge fan as we've used them for years. Called on Monday, secured an appointment for Thursday snagging the morning 4 hour window. Got a call from John at near 10 am - he was on his way. Arrived friendly, professional and efficient. Knocked it out at noon and we had our new kitchen faucet ready to roll. I wish Google could let us give more stars as Waterworks is very deserving. We'll continue to partner with them!

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Ken Fenech
February 12, 2026

Always on time, neat and clean. Chad has been a good tech for us over the years.

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Sandra Henson
February 10, 2026

Had my new AC and heat since 2019 and they seem to it that they are running properly and at 200% satisfaction. Thank you Jonle

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Betty Brewer
February 10, 2026

The service man arrived on time and was very knowledgeable regarding the process of finding the problem and repairing it. I have Jonle to service the furnage for many years and have never concered any other company.

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Larry Ervin
February 9, 2026

Technician Mr Jarrett and his assistant were very knowledgeable, professional, and informative. They repaired a burst water pipe in our home in a timely manner. Thanks guys!!

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Tammy Parece
February 8, 2026

Broken waterline. They came out right away to assess. Provided an estimate the same day. Once the work was done, cleaned up.

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Tim O'Brien
February 6, 2026

I have used Waterworks for many years. Chris is great. He gave excellent advice, handled a few curve-balls quickly and professionally, and did solid work.

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Judy Lubke
February 5, 2026

Quick and easy

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Ben Shoemaker
February 5, 2026

Had them do a water softener installation. Plumber who showed up at my house was very polite, personable, and efficient. Didn’t take him long at all to do the job, was even able to do things in a way that saved us about $400 off the original estimate. Would highly recommend this company for plumbing needs.

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Jennie Magro
February 4, 2026
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Joseph Burgoyne
February 3, 2026

great communication ahead of service service technician professional would recommend JonLe to a friend

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Mitchell Fleisher
February 2, 2026

Had a water main leak and Water Works did an amazing job! The estimate was accurate and they did the job quickly and correctly! True professionals! Thank you!

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mark nofziger
February 2, 2026

Discovered a plumbing issue with a toilet before going to bed. We’ve always had good luck with waterworks so I scheduled an appointment online the next morning and they were able to come out later that same day. Communication and service were excellent.

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Holly Newman
January 31, 2026

Cory fixed my furnace. He was very professional and quick. It cost far less than I expected it to. Thank you Cory and JohnLe Heating and Cooling. I really appreciate you.

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Jon Bullock
January 30, 2026
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Les Kausek
January 30, 2026

Great service. Job was done quickly and affordably. Would definitely recommend.

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Brett Stratmann
January 30, 2026
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Robert Montag
January 28, 2026

JonLe Top notch. Have always been well pleased with their services.

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Ken Sherrer
January 27, 2026

Technician Matt arrived early and was able to determine the problem fast and provided and explained the options we had to get back up and working!

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Rocky Kraemer
January 23, 2026

I've been dealing with Jonle for many years. The folks there are very nice and very dependable. You will not be disappointed if you give them a try. Thanks to the Jonle team for years of great service.

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Bill Rocklin
January 22, 2026

We had our annual furnace maintenance from JonLe today. As always, the tech (Noah Petit) was professional, courteous, and efficient. Worth considering if you need furnace or A/C install, service or repair.

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Dave Sroufe
January 21, 2026
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Tom Laine
January 19, 2026

Been with them for several years and always do a great job.

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Susan Demuth
January 19, 2026

We have been Jonle customers for over 30 years. Customer service is top notch! We have never been disappointed.

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Robert Burgett
January 17, 2026

Colin showed up during the time window, listened to the issue, discussed options, gave me the estimates, then proceeded to fix the toilet issue. Been fine ever since.

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Joe Klawitter
January 16, 2026

replaced electronic filter for dust in my air handler in the attic that I run just about all year for the a/c & my hot water boiler during winter. JonLe never charged me. Thank You!

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Brian Heath
January 16, 2026
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Barbara Alexander
January 16, 2026

Furnace quit so I called them. They sent someone out today and fixed it so I have heat in 12 degrees weather. Very professional service. Friendly and informative. So glad I was referred to them. Need a switch not a new furnace.

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Sarah Cline
January 14, 2026

Kevin came out and did a good job. Nice guy pleasant to talk to and very professional.

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Maddie Sheridan
January 14, 2026

Jason was super knowledgeable and extremely helpful.

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