Our Service Area
The Waterworks Serves Metro, Suburban and Rural Areas.
No matter where you call home, we serve Franklin, Delaware, Licking, Fairfield, Pickaway, Madison and Union counties and beyond. The short list of cities includes:
Our Location
Contact The Waterworks
Three Ohio Locations to Better Serve Your Needs!
The Waterworks Plumbing, Drain, Heating & Cooling
1999 Longwood Ave, Grove City, OH 43123
The Waterworks Plumbing, Drain, Heating & Cooling
130 E Main St Suite B, New Albany, OH 43054
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Great job. On time. Worked until clogg was cleared. Special thanks to John. Super nice and professional 👌 👏
Jonle was recommended to me by a friend and I have been under contract with them for 2 years. Best decision ever. They call and schedule a check up of my furnace and heat pump twice a year at my convenience. Their employees are top notch and willing to answer any questions. I definitely recommend Jonle to anyone who asks.
Wade, your technician was very thorough and professional. Above all, he was persistent and did not give up on clearing the drain pipe clog, even after snaking the drain multiple times! Step by step he considered all potential causes until the clog was cleared. Thank you Wade.
Water Works was recommended by our condo management Company to have our broken gas stove disconnected from the gas line and the gas line capped. Getting a timely appointment was easy and the team that did the work showed up on time and did a good job.
Sam was very knowledgeable and treated our house with such respect. Our house is under construction. He wore covers over his shoes as not to track in debris and he cleaned up after himself as he was working and after his job was completed. Not only was the job completed with expertise but with such kindness and understanding. I hope Waterworks knows what a valuable employee they have.
On time. The technician gave an easy to understand explanation of exactly what he was doing. Very well trained.
We have used JonLe Heating and Cooling for almost 20 years. We have the Silver Plan and receive two maintenance service calls a year to keep our system running well. Service techs are always knowledgeable, friendly, and responsive. We are pleased with JonLe!
The appointment was made on time and very efficiently done, when the technician was done all the service was explained with pictures of everything done- could not have asked for more- thanks
Excellence is the correct word to use when referring to the service we receive from Jonle. Techs are on always time, friendly and knowledgeable. Highly recommend.
Middle of the night and Waterworks saved my family. Fantastic serce
We are repeat customers of Waterworks, and this most recent appointment did not disappoint. Everything from opening the ticket to getting a technician out Josh was absolutely fantastic both yesterday and today. He took time to explain everything from start to finish, balance out opportunities, and priorities and made it really easy and simple to understand everything. Waterworks is fantastic, which is why we continue to use them. Update as of 02/12/26: We really love Waterworks. Huge fan as we've used them for years. Called on Monday, secured an appointment for Thursday snagging the morning 4 hour window. Got a call from John at near 10 am - he was on his way. Arrived friendly, professional and efficient. Knocked it out at noon and we had our new kitchen faucet ready to roll. I wish Google could let us give more stars as Waterworks is very deserving. We'll continue to partner with them!
Always on time, neat and clean. Chad has been a good tech for us over the years.
Had my new AC and heat since 2019 and they seem to it that they are running properly and at 200% satisfaction. Thank you Jonle
The service man arrived on time and was very knowledgeable regarding the process of finding the problem and repairing it. I have Jonle to service the furnage for many years and have never concered any other company.
Technician Mr Jarrett and his assistant were very knowledgeable, professional, and informative. They repaired a burst water pipe in our home in a timely manner. Thanks guys!!
Broken waterline. They came out right away to assess. Provided an estimate the same day. Once the work was done, cleaned up.
I have used Waterworks for many years. Chris is great. He gave excellent advice, handled a few curve-balls quickly and professionally, and did solid work.
Had them do a water softener installation. Plumber who showed up at my house was very polite, personable, and efficient. Didn’t take him long at all to do the job, was even able to do things in a way that saved us about $400 off the original estimate. Would highly recommend this company for plumbing needs.
great communication ahead of service service technician professional would recommend JonLe to a friend
Had a water main leak and Water Works did an amazing job! The estimate was accurate and they did the job quickly and correctly! True professionals! Thank you!
Discovered a plumbing issue with a toilet before going to bed. We’ve always had good luck with waterworks so I scheduled an appointment online the next morning and they were able to come out later that same day. Communication and service were excellent.
Cory fixed my furnace. He was very professional and quick. It cost far less than I expected it to. Thank you Cory and JohnLe Heating and Cooling. I really appreciate you.
Great service. Job was done quickly and affordably. Would definitely recommend.
Technician Matt arrived early and was able to determine the problem fast and provided and explained the options we had to get back up and working!
I've been dealing with Jonle for many years. The folks there are very nice and very dependable. You will not be disappointed if you give them a try. Thanks to the Jonle team for years of great service.
We had our annual furnace maintenance from JonLe today. As always, the tech (Noah Petit) was professional, courteous, and efficient. Worth considering if you need furnace or A/C install, service or repair.
We have been Jonle customers for over 30 years. Customer service is top notch! We have never been disappointed.
Colin showed up during the time window, listened to the issue, discussed options, gave me the estimates, then proceeded to fix the toilet issue. Been fine ever since.
replaced electronic filter for dust in my air handler in the attic that I run just about all year for the a/c & my hot water boiler during winter. JonLe never charged me. Thank You!
Furnace quit so I called them. They sent someone out today and fixed it so I have heat in 12 degrees weather. Very professional service. Friendly and informative. So glad I was referred to them. Need a switch not a new furnace.
Kevin came out and did a good job. Nice guy pleasant to talk to and very professional.