Plumbing & HVAC Services in Westerville, OH

Your Premier Partner for Plumbing & HVAC Services in Westerville, Ohio

Welcome to The Waterworks Plumbing, Drain, Heating & Cooling, the leading provider of expert plumbing, drain, heating, and cooling services for the award-winning city of Westerville, OH. As a community nationally recognized as one of America’s best places to live, Westerville is a vibrant and thriving area we are proud to serve. We understand that the homes and businesses in this family-friendly city demand the highest standard of care for their essential systems. As a top-tier plumbing & HVAC services contractor in Westerville, OH, we are committed to delivering unparalleled quality, reliability, and customer satisfaction to every client.

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Comprehensive Plumbing & HVAC Services for the Westerville Community

At The Waterworks Plumbing, Drain, Heating & Cooling, we offer a full spectrum of plumbing, heating, and cooling services designed to meet the specific needs of the Westerville area. From the charming historic homes in Uptown to the modern developments throughout the city, every property has unique requirements. Our team of certified, highly-trained technicians is equipped with the latest technology and expertise to handle any challenge with the utmost professionalism. When you need a plumber & HVAC services in Westerville, OH, you can trust us to provide dependable, meticulous work. Our mission is to be your single, trusted source for all your home and business comfort needs, ensuring your essential systems operate safely, efficiently, and reliably throughout the year.

Complete Plumbing Solutions for Every Home

The Waterworks Plumbing, Drain, Heating & Cooling provides a vast range of plumbing services to keep your property’s systems in perfect working order. In a city known for its excellent quality of life, a plumbing issue can be a significant disruption. Our skilled technicians are adept at diagnosing and resolving all types of plumbing problems with precision and care. We handle everything from kitchen and bathroom plumbing fixture repairs to complex gas line services, slab leak repairs, and water line replacements. To combat Central Ohio’s hard water, we offer effective water treatment and water softener installation to protect your pipes, fixtures, and appliances from damaging mineral buildup. We also specialize in sump pump installation and backflow testing to protect your home from water damage and ensure your water supply remains safe. For any plumbing services near Westerville, OH, our team is ready to provide effective, long-term solutions tailored to your specific needs.

Advanced Drain and Sewer Services

A clogged drain or a sewer line backup can bring your household to a standstill. Our advanced drain and sewer services are designed to address these critical issues quickly and effectively. We utilize state-of-the-art video camera inspections to accurately diagnose the cause and location of the problem, eliminating guesswork and preventing unnecessary digging. Whether you are dealing with a simple clog, a major sewer backup, or need your downspouts cleared, our team has the right tools and expertise for the job. We offer powerful hydro jetting services to thoroughly clean your pipes of grease, roots, and other stubborn debris. For damaged sewer lines, we provide modern, trenchless solutions like pipe lining and patching, which repair pipes from the inside, saving your landscaping and driveway from the costs of major excavation.

Dependable Heating and Cooling (HVAC) Services

Maintaining a comfortable indoor environment is essential for navigating Ohio’s hot summers and cold winters. The Waterworks Plumbing, Drain, Heating & Cooling is your trusted partner for all your heating and cooling needs. Our certified HVAC technicians are proficient in the installation, maintenance, and repair of all major brands and types of heating and cooling systems. We are committed to keeping your systems running at peak efficiency, which helps lower your energy bills and prevent costly, unexpected breakdowns. From pre-season maintenance checks to the complete installation of new, high-efficiency systems, we provide professional and reliable HVAC services to keep your home comfortable and energy-efficient year-round.

Indoor Air Quality Enhancement

The quality of the air you breathe indoors has a significant impact on your family’s health and comfort. We offer a comprehensive range of indoor air quality services to help create a healthier living environment. Our solutions include the installation of whole-house humidifiers to add essential moisture to dry winter air, UV germicidal lights to neutralize airborne viruses and bacteria, and high-efficiency ventilators to ensure a continuous flow of fresh, clean air. We can also enhance your home’s safety and efficiency with professionally installed carbon monoxide alarms and the latest smart thermostats. Our team of air quality experts can help you select the right combination of products to create a cleaner, healthier, and more comfortable indoor space for your family.

Commercial Plumbing and HVAC Solutions for Westerville Businesses

The Waterworks Plumbing, Drain, Heating & Cooling provides a complete range of commercial plumbing and HVAC services for the thriving business community in Westerville. We understand that any disruption to your plumbing or HVAC systems can negatively affect your operations, productivity, and profitability. Our team is highly experienced in managing the specific demands of commercial properties, from the unique shops in Uptown Westerville to large corporate offices. We offer specialized services such as grease trap cleaning, catch basin services, and commercial-grade air purification systems. As a premier Westerville plumbing & HVAC services contractor, we are dedicated to providing prompt, professional, and dependable service to keep your business operating smoothly and efficiently, day in and day out.

Frequently Asked Questions about Westerville Plumbing & HVAC

What are the most common plumbing issues you see in Westerville?

Given the mix of housing ages in Westerville, we see a variety of issues. In more established neighborhoods, we often deal with issues related to aging pipes and tree root intrusion in sewer lines. In newer developments, problems are more commonly related to hard water mineral buildup affecting fixtures and appliances. Across the city, clogged drains and water heater issues are consistently the most frequent calls we receive.

How can I make my home more energy-efficient?

There are several great ways to improve your home’s energy efficiency. Regular, professional maintenance of your HVAC system is crucial to ensure it runs at its peak. Upgrading to a programmable or smart thermostat can also lead to significant savings by optimizing your heating and cooling schedule. Additionally, consider replacing an older water heater with a high-efficiency or tankless model to reduce energy consumption.

Is a water softener really necessary in Westerville?

Yes, a water softener is highly recommended. The hard water found throughout Central Ohio can cause significant problems over time. It leads to scale buildup that can clog pipes, reduce the efficiency and lifespan of your water heater and other appliances, and leave spots on your dishes. A whole-house water softener is the most effective way to combat these issues and protect your home’s plumbing system.

What is the advantage of a video sewer inspection?

A video sewer inspection is an invaluable diagnostic tool. It allows our technicians to see the exact condition of your sewer line from the inside, identifying the precise location of any blockages, cracks, or tree root intrusion without any excavation. This accuracy saves time and money by ensuring that we apply the right solution to the right problem from the start, preserving your yard and driveway.

Why is indoor air quality important for my family?

Modern homes are built to be very airtight for energy efficiency, but this can also trap indoor air pollutants like dust, allergens, and volatile organic compounds (VOCs). Poor indoor air quality can contribute to allergies, asthma, and other respiratory issues. An effective air purification system, proper ventilation, and humidity control can create a much healthier and more comfortable living environment for your family.

Schedule Your Service Now!

Your Premier Westerville Plumbing & HVAC Services Provider

For all your plumbing, heating, and cooling needs in the award-winning city of Westerville, OH, trust the dedicated professionals at The Waterworks Plumbing, Drain, Heating & Cooling. We are committed to providing our community with the highest standard of service, quality, and reliability. Contact us today to schedule your service or to learn more about our comprehensive Westerville plumbing & HVAC services. We are ready to help keep your home or business comfortable, safe, and running perfectly!

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

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4.8
Based on 4,221 Reviews
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Will Shadowens
June 24, 2026

Steve was on time. Efficient and completed the task.

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Wei Wang
June 23, 2026

Chad is very knowledgeable and was able to identify the AC problem quickly. Highly recommended!

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William LaGrotta
June 23, 2026

I have been using JonLe/Tri County Heating and Cooling for many years for both annual preventative maintenance and furnace & AC equipment replacement. Both their service and installation technicians are highly skilled and provided excellent service. They always arrived during the provided window of time.

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Tasha B.
June 22, 2026

Hello! I'm a little late posting my review because life has been busy. Anyways. I came home from work to a VERY HOT house and immediately knew something was wrong. I contacted JonLe the next morning and they were very helpful, kind and were able to squeeze me in that same morning. Todd S. called to notify me that he was on his way and arrived a short time later. After looking over my unit and listening to my description of what was going on, he quickly diagnosed the issue and told me what part needed to be replaced, quoted me an affordable and reasonable price to repair and got to work. Todd saved the day for me. He stayed a few extra minutes longer to ensure my unit was working properly and that I was able to notice the cold air flowing out. He is absolutely amazing and I am eternally grateful for his assistance and hard work. Thank you, Todd and JonLe!!! They definitely get all five stars from me!

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Steve Warner
June 22, 2026

Service arrived in the expected window of time and Cory took his time evaluating since our issue was a bit of a mystery. Cory explained everything in a clear manner. We were given options and with his professional experience came up with a plan with no pressure.

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Deborah Miller
June 22, 2026

We had to replace a leaking water heater. Austin was on time and kept us informed step by step during the process. We would certainly not hesitate to call Waterworks for any plumbing needs in the future!

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Duane Charbonneau
June 21, 2026

Very Professional great service

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David Patrick
June 19, 2026

Devonte was not just professional, he was also personal. He treated my home maintenance needs as more than a job for a customer. He easily replaced an almost 80 year old drain pipe and listened and responded to all my questions. Thanks Devonte!

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GAC
June 19, 2026

on time and thorough

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Sam Harrison
June 19, 2026

Lonnie did a fine jo diagnosing the problem and completing the repair. I especially liked the fact that WW was able to provide service much quicker than your competitors. I feel that whoever dispatches to the job site did not read the information I provided that the toilet was over a crawl space and a smaller stature plumber might be necessary. Fortunately everything was completed from above but things could have easily gone the other way.

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Craig Del Matto
June 19, 2026

Long time client to Electra Bore Water Works over 60 years. Always the same professional service that's on time and done with care that has been the same for anytime we called. Michael was wonderful and professional today. Highly recommend, keep up the good work and thank you very much for all the wonderful years of service we have received. Always my go to.

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William Hicks
June 19, 2026

Very Pleasant to work with, on time and professional, Keep me updated as the job progressed.

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Will
June 18, 2026

I’ve used Waterworks for both plumbing and HVAC services. The experiences were all very positive and professional. The technicians were helpful in explaining the issues I was having and potential solutions. Pricing was very competitive. I absolutely recommend them and they will be my go-to for anything I need serviced in the future.

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Marilyn Schleyer
June 18, 2026

JonLe heating and air conditioning personnel have always been courteous, well qualified and always take care of furnace and air conditioning needs. Steve has been service person whom I always ask for. So he has been servicing my utilities for many years. He is excellent. I always know and feel confident that all will be well after he has done yearly maintenance. Staff whom I speak with to schedule appointments are always very helpful and cordial. They work with my schedule which can be dicey.

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Connie Yount
June 18, 2026

My Technician, Omar and his team did an excellent job installing my new water heater, and sump pump (with battery backup). They arrived on time, completed the installation, reviewed all important information about the installation, and cleaned up the project area. Also, it was communicated that if for any reason I needed a follow up visit, I would have the same Technician. I love this!! This ensures consistency for the customer.

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Melody “Mae”
June 18, 2026

Great service. My technician was knowledge and freely shared that knowledge with me so I understood what happened with my unit.

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Greg C.
June 17, 2026

Jason was very professional and thorough with our service. He was very knowledgeable and explained everything in detail.

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Called on a Monday morning they were here in 30 minutes. I can tell you I have a hot water boiler they fixed street side auto fill valve and a backflow preventer. 2 of the nicest guys, explained in detail very friendly honest open. Office staff was great as well... They even came next morning to readjust something at no charge.. very cool. They are my go to.

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Tony Gravley
June 17, 2026

Customer service from the initial phone call to the entire service appointment was excellent. Great communication and all my questions were answered. I will use WaterWorks again. Debbie Thurston

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Taylor Baudelaire
June 17, 2026

Honestly one of the best service experiences I’ve had in a long time my restaurant has line went down late night I called a tech called me back 30 mins later took about to hours to repair. Paid in person and I was all set to go definitely will be using again

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Joe Corna
June 17, 2026
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Lori Wiltzius
June 17, 2026

Always professional & knowledgeable.

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David Cornuelle
June 17, 2026
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jackie scheben
June 17, 2026

Mark was thorough and professional. Did take over a month for appointment

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Bill Meissner
June 17, 2026

My technician today was Mark Johnston. He was top notch. He is thorough , efficient and always friendly and completes his task in a timely manner. I have been a customer of jonle for years Excellent company.

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DCR Roliff
June 17, 2026

Conveniently scheduled an appointment online and the very next morning The Waterworks technician arrived at the time promised. Diagnosed the issue, had all the equipment necessary to fix the problem, and completed the job. We have used Waterworks in the past and have been consistently please with their service.

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Gerald Sears
June 17, 2026

Kevin was very professional and checked problems at various units that were backing up- stated that there was very little to drain out- one unit did not want to have it checked

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Alora Gumm
June 17, 2026

Very clear and concise with the information.

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Joanna Spanos
June 17, 2026

Our experience with the Waterworks and especially with Emily. Our technician, was outstanding. They had an opening that morning, and she was efficient, thorough, and communicative. When she realized that she didn’t have a part that matched our existing hardware, she made an appointment to come back, and quickly fixed everything. We were incredibly pleased with the work and the communication.

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Clohe McMillen
June 16, 2026
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Dick
June 16, 2026
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Kevin D
June 16, 2026

We have been using Jonle for 20+ years. Technician (Mark Johnston) performed our annual furnace maintenance this past week. He was on time, courteous and thorough. Once complete, Mark showed us pictures of the inside of our furnace and explained the services he performed, including changing the filter (I provided) and the humidifier pad. Overall we were pleased as always.

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Deron Upton
June 16, 2026

Chris Mays and Tony were very professional and courteous. They were very helpful in showing me the problem with my water heater and replaced the damaged part in a workmanlike fashion. I was very pleased with their service and would recommend them highly.

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Steve Ticknor
June 16, 2026

I called Waterworks to diagnose a leaking bathroom sink. The tech, Brian, was great communicating his arrival time, prompt and polite, and quickly diagnosed an issue with the old shut-off valves and quoted the price for the repairs.  He was very professional, thorough, and was sure to show me the new working valves in action, ensuring the leak was fixed. The price was exactly as quoted, and the work was completed quickly and to my complete satisfaction.

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Harvey Freeman
June 16, 2026

Todd explained what he was going to do and why, then did it quickly and efficiently. He notified me that The Waterworks offers a senior discount, unlike other companies that require you to request it. I am very pleased with the service I received.

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Treva Lambing
June 16, 2026

Have trusted them with our HVAC maintenance & repairs for years. They are thorough, respectful and honest. Will Ross did a great job servicing our AC.

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Debra McLafferty
June 15, 2026

The employee was very professional and explained everything that needed to be done. The biggest item was he left the area as clean as it was prior to working on the plumbing.

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Joe Palmer
June 15, 2026

Excellent customer service from start to finish. Technician (Emily) was very punctual, professional, and friendly. She fixed our supply line and installed a new faucet quickly. Great experience!

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Sissy Conley
June 15, 2026

Very good experience. The service man was prompt and courteous. Even making the appointment was a pleasant experience and the price was very reasonable for what I had done. My daughter recommended them to me and I would recommend them to anyone.

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Bob Rusbacky
June 15, 2026

We have had a service contract with Jonle for over 15 years. Pleased with the service. Purchased new furnace/AC through them. Great to deal with

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Sheri Keidel
June 15, 2026

This company always does a good job no matter who they send. Jason did a great job today and explained everything he did etc. All good!

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Bruce Federle
June 15, 2026

Tech performed routine maintenance. Was prompt and professional.

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thomas patteson
June 13, 2026
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Lucinda Dohan
June 13, 2026

Jon Le is THE BEST! The service technicians are always polite, knowledgeable and let me know arrival time .

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Andy Grethel
June 13, 2026

Had a recent service call from Jonle. They provided a text to let us know we were the first stop of the day at 8am. The service tech showed up right on time and provided the service for us in a friendly and professional manner. We have been a client with them since 2017. We have a service agreement for two visits per year (spring & fall)…..a great value! Great company and great people!

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Sandy Gates
June 13, 2026

I have been a customer of Jonle for many years and have recommended their services to many neighbors and friends. Their technicians are friendly and knowledgeable. I wouldn't use any other company!

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Chelsea L
June 13, 2026
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Jo Selbe
June 12, 2026

I called Thursday and they had someone out Friday afternoon. We had drain issues from down spouts. He jetted and used a camera to clean out and identified the section collapsed. Very knowledgeable and efficient. Would definitely use again.

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Ted Oakley
June 12, 2026

Expert and thorough work by their technicians. Rates can be a bit higher than other companies, but their work is excellent. My tech found a coupon to save me some money. They are easy to schedule.

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laura bell
June 12, 2026

Trustworthy, friendly, reliable service every time!

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