Plumbing & HVAC Services in Westerville, OH

Your Premier Partner for Plumbing & HVAC Services in Westerville, Ohio

Welcome to The Waterworks Plumbing, Drain, Heating & Cooling, the leading provider of expert plumbing, drain, heating, and cooling services for the award-winning city of Westerville, OH. As a community nationally recognized as one of America’s best places to live, Westerville is a vibrant and thriving area we are proud to serve. We understand that the homes and businesses in this family-friendly city demand the highest standard of care for their essential systems. As a top-tier plumbing & HVAC services contractor in Westerville, OH, we are committed to delivering unparalleled quality, reliability, and customer satisfaction to every client.

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Comprehensive Plumbing & HVAC Services for the Westerville Community

At The Waterworks Plumbing, Drain, Heating & Cooling, we offer a full spectrum of plumbing, heating, and cooling services designed to meet the specific needs of the Westerville area. From the charming historic homes in Uptown to the modern developments throughout the city, every property has unique requirements. Our team of certified, highly-trained technicians is equipped with the latest technology and expertise to handle any challenge with the utmost professionalism. When you need a plumber & HVAC services in Westerville, OH, you can trust us to provide dependable, meticulous work. Our mission is to be your single, trusted source for all your home and business comfort needs, ensuring your essential systems operate safely, efficiently, and reliably throughout the year.

Complete Plumbing Solutions for Every Home

The Waterworks Plumbing, Drain, Heating & Cooling provides a vast range of plumbing services to keep your property’s systems in perfect working order. In a city known for its excellent quality of life, a plumbing issue can be a significant disruption. Our skilled technicians are adept at diagnosing and resolving all types of plumbing problems with precision and care. We handle everything from kitchen and bathroom plumbing fixture repairs to complex gas line services, slab leak repairs, and water line replacements. To combat Central Ohio’s hard water, we offer effective water treatment and water softener installation to protect your pipes, fixtures, and appliances from damaging mineral buildup. We also specialize in sump pump installation and backflow testing to protect your home from water damage and ensure your water supply remains safe. For any plumbing services near Westerville, OH, our team is ready to provide effective, long-term solutions tailored to your specific needs.

Advanced Drain and Sewer Services

A clogged drain or a sewer line backup can bring your household to a standstill. Our advanced drain and sewer services are designed to address these critical issues quickly and effectively. We utilize state-of-the-art video camera inspections to accurately diagnose the cause and location of the problem, eliminating guesswork and preventing unnecessary digging. Whether you are dealing with a simple clog, a major sewer backup, or need your downspouts cleared, our team has the right tools and expertise for the job. We offer powerful hydro jetting services to thoroughly clean your pipes of grease, roots, and other stubborn debris. For damaged sewer lines, we provide modern, trenchless solutions like pipe lining and patching, which repair pipes from the inside, saving your landscaping and driveway from the costs of major excavation.

Dependable Heating and Cooling (HVAC) Services

Maintaining a comfortable indoor environment is essential for navigating Ohio’s hot summers and cold winters. The Waterworks Plumbing, Drain, Heating & Cooling is your trusted partner for all your heating and cooling needs. Our certified HVAC technicians are proficient in the installation, maintenance, and repair of all major brands and types of heating and cooling systems. We are committed to keeping your systems running at peak efficiency, which helps lower your energy bills and prevent costly, unexpected breakdowns. From pre-season maintenance checks to the complete installation of new, high-efficiency systems, we provide professional and reliable HVAC services to keep your home comfortable and energy-efficient year-round.

Indoor Air Quality Enhancement

The quality of the air you breathe indoors has a significant impact on your family’s health and comfort. We offer a comprehensive range of indoor air quality services to help create a healthier living environment. Our solutions include the installation of whole-house humidifiers to add essential moisture to dry winter air, UV germicidal lights to neutralize airborne viruses and bacteria, and high-efficiency ventilators to ensure a continuous flow of fresh, clean air. We can also enhance your home’s safety and efficiency with professionally installed carbon monoxide alarms and the latest smart thermostats. Our team of air quality experts can help you select the right combination of products to create a cleaner, healthier, and more comfortable indoor space for your family.

Commercial Plumbing and HVAC Solutions for Westerville Businesses

The Waterworks Plumbing, Drain, Heating & Cooling provides a complete range of commercial plumbing and HVAC services for the thriving business community in Westerville. We understand that any disruption to your plumbing or HVAC systems can negatively affect your operations, productivity, and profitability. Our team is highly experienced in managing the specific demands of commercial properties, from the unique shops in Uptown Westerville to large corporate offices. We offer specialized services such as grease trap cleaning, catch basin services, and commercial-grade air purification systems. As a premier Westerville plumbing & HVAC services contractor, we are dedicated to providing prompt, professional, and dependable service to keep your business operating smoothly and efficiently, day in and day out.

Frequently Asked Questions about Westerville Plumbing & HVAC

What are the most common plumbing issues you see in Westerville?

Given the mix of housing ages in Westerville, we see a variety of issues. In more established neighborhoods, we often deal with issues related to aging pipes and tree root intrusion in sewer lines. In newer developments, problems are more commonly related to hard water mineral buildup affecting fixtures and appliances. Across the city, clogged drains and water heater issues are consistently the most frequent calls we receive.

How can I make my home more energy-efficient?

There are several great ways to improve your home’s energy efficiency. Regular, professional maintenance of your HVAC system is crucial to ensure it runs at its peak. Upgrading to a programmable or smart thermostat can also lead to significant savings by optimizing your heating and cooling schedule. Additionally, consider replacing an older water heater with a high-efficiency or tankless model to reduce energy consumption.

Is a water softener really necessary in Westerville?

Yes, a water softener is highly recommended. The hard water found throughout Central Ohio can cause significant problems over time. It leads to scale buildup that can clog pipes, reduce the efficiency and lifespan of your water heater and other appliances, and leave spots on your dishes. A whole-house water softener is the most effective way to combat these issues and protect your home’s plumbing system.

What is the advantage of a video sewer inspection?

A video sewer inspection is an invaluable diagnostic tool. It allows our technicians to see the exact condition of your sewer line from the inside, identifying the precise location of any blockages, cracks, or tree root intrusion without any excavation. This accuracy saves time and money by ensuring that we apply the right solution to the right problem from the start, preserving your yard and driveway.

Why is indoor air quality important for my family?

Modern homes are built to be very airtight for energy efficiency, but this can also trap indoor air pollutants like dust, allergens, and volatile organic compounds (VOCs). Poor indoor air quality can contribute to allergies, asthma, and other respiratory issues. An effective air purification system, proper ventilation, and humidity control can create a much healthier and more comfortable living environment for your family.

Schedule Your Service Now!

Your Premier Westerville Plumbing & HVAC Services Provider

For all your plumbing, heating, and cooling needs in the award-winning city of Westerville, OH, trust the dedicated professionals at The Waterworks Plumbing, Drain, Heating & Cooling. We are committed to providing our community with the highest standard of service, quality, and reliability. Contact us today to schedule your service or to learn more about our comprehensive Westerville plumbing & HVAC services. We are ready to help keep your home or business comfortable, safe, and running perfectly!

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

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4.8
Based on 4,250 Reviews
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Kathy
July 16, 2026

Jonle Heating & cooling, has been coming to my house for quite awhile. The person that does the work is Chad, & he throughly looks at & tests everything on the furnace unit & the condensing unit outside every 6 mos. So glad my father had them before me.

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Bob Perry
July 16, 2026

JonLe/Tri-County Heating & Cooling installed our HVAC systems when we built our house 27 years ago. They have serviced our units ever since. And though we replaced both A/C compressors a few years ago, both furnaces are still doing just fine. These guys have outstanding customer service. Every technician who has ever been to our house has been on-time, friendly, and professional. I cannot imagine having better service. They are the best. Thank you!

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Gary Wolfzorn
July 16, 2026

Todd showed up at the house promptly very professional very informative. Couldn’t have asked for a better experience thank you, Todd.

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Anna Powell
July 16, 2026
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Nilsa Diaz
July 16, 2026
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Ed Cmar
July 16, 2026

Very Professional, top notch! 👏

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Ed Cmar
July 15, 2026

Totally professional and knowledgeable!

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Terence Sullivan
July 15, 2026

Emily was AMAZING, efficient, professional, and knowledgeable!! Hope to have her for any other plumbing issues and will recommend her at every opportunity!

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Bill Lehman
July 15, 2026

The is a great company. Called for service and they came out the next day. Service tech Conrad showed up early for the appointment. Explained our concern about a damp wall. He did a through checked inside and out but could find an issue with drain pipe or plumbing. Gave advice for what may be causing it. He stated there was no charge. Wow with experience with other company that was refreshing. Had water works out years ago they replaced drain pipe in front yard. They just always go quality work. Highly recommend.

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Dudley Irvin
July 15, 2026

Service was easy to schedule. Technician called within the designated window and about 40 minutes prior to arrival. Technician was courteous and professional. The technician explained the cause of the problem in understandable terms. The repair was completed promptly and at a reasonable cost.

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Mike Foth
July 15, 2026
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Jack Weston
July 15, 2026
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Brad (Brad)
July 14, 2026

Edit: They contacted me a couple days later (and a couple days after the initial review) and did ultimately honor their original quote, so have updated to 4 stars. Dino is a great tech to work with. Original review: Tech was friendly, professional, and seemed knowledgeable. Also used shoe covers indoors, which was appreciated. Low rating is because I was told over the phone (I believe by Barbara, though I was told this by 2 different people by phone and I didn't write down the names) that the price I was quoted was for both A/C and furnace maintenance together in one trip. I was instead told when the tech arrived that price was only for A/C and it would be double that price for both. Miscommunications can happen, though twice on the same day made this feel like a bait-and-switch. Had I known, I would have gone with the other company I got a quote from that offered to do both for a little more than I was just charged for one (since I didn't want to deal with scheduling another appointment). Personally I won't use them for any additional services or recommend them to friends at minimum unless a written estimate is given.

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Daniel Harrington
July 14, 2026

John was straight to the point, kind, professional, and prompt. Went above and beyond to troubleshoot an issue that wouldn’t have otherwise been resolved. Checked with supervisor when he couldn’t answer something. Great service!

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William Heitbrink
July 14, 2026

The technician was very professional. On the cost, I am on the gold plan so the cost is nil

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rhonda super
July 13, 2026

We called JonLe heating and cooling in the morning with air conditioning issues. Steve arrived by 1:30 for service. Our unit was fixed within an hour at a very fair price.

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Carla Norris
July 13, 2026

I am very pleased with the work done by technician Devonte. He arrived on time..thoroughly looked at the problem and did a great job repairing the problem with the plumbing

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Barry Fonarow
July 13, 2026

Excellent professional service! Can highly recommend them!

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Marisa Anderson
July 13, 2026

Always do a good job!

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Rima Hardy
July 11, 2026

Explained everything, very professional, and was on time. I definitely recommend!

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Margaret K
July 10, 2026

Incredibly happy with the friendly quality (⬅️!!) service The Waterworks provided. They were straightforward and so helpful. My water line replacement was super tricky due to the features of my yard which I worried would be destroyed. Dylan, John, & Jeff did an AMAZING (!!!) job with almost no disturbance to my yard. Later crews promptly returned to fix my sidewalk and replant displaced grass. I could not be happier! Thank you 😊 🙏🏻

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Phyllis Voss
July 10, 2026

I have used Jonle heating & cooling for many years. The installed my new furnace and performs maintenance twice a year. They are reliable, curtious and always do a great job. I can rest easy knowing my furnace is in great condition.

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Pierce Baldwin
July 10, 2026

The service was good. The workers were very respectable and were able to work with us on specific scheduling. They answered a lot of questions and made the whole process easier.

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Bruno Rosa
July 10, 2026

Waterworks promptly responded to my request for an annual inspection of my home's backflow valve. I placed the order at 9 a.m., and by 10 a.m. technician André Truss was at my door. He carried out the inspection efficiently, explained each step of the process, and provided valuable guidance on precautions for the upcoming winter. Excellent service—100% satisfied. Thank you! —Bruno Rosa

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Lucy Aboudara
July 10, 2026
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Kay Argo
July 10, 2026

I have used Jonle for several years. They give notice of being on the way, they are always on time, very polite and professional. They do a thorough inspection. I highly recommend them for installation and repair.

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Tom Relly
July 10, 2026
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June Johnson
July 10, 2026

Chad was helpful and did not try to "oversell" services or repairs.

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Michelle Jones
July 9, 2026

I have in the past couple of house projects been conned/screwed over because I believe that since I’m now single because of my husband passing away they got away with it. I’ve gotten less naive with each time but I was still nervous & I admit…a little scared but from the first moment I met Tristan I knew he was going to be honest and professional. Thank you Waterworks and especially Tristan for your professionalism & honesty. Below is what it looked like before and then how beautiful it looks afterwards. 👍🏼

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elizabeth smith
July 9, 2026

Jonle has kept us up and running for years using the Silver Service maintenance for air and heat.

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Steven Matyas
July 9, 2026

Excellent service as always. Jose was amazing!

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Mark Baker
July 8, 2026

Frank B was great. Very thorough in his review and presentation of our system and options to consider for our final decision.

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Karla Jones
July 8, 2026

Chet, from Waterworks, recently completed a repair on our shower. He had to track down a part to complete the repair. Even though it was late in the day and supply houses were closed, he was able to secure the part and correct the problem. He was polite, professional and competent. We have used Waterworks in the past and will continue to use them in the future, when needed.

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Tim Avery
July 8, 2026

I had two separate visits to have plumbing repairs and upgrades done on a recently purchased home. Both providers (Peter and Emily) were very courteous and personable. The work was quick and efficient. I didn't do any comparison pricing, and suspect you might be able to do a little better on pricing, but the work was an A.

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Shari Harmon
July 7, 2026
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Mike Haley
July 7, 2026

It was a great experience (Well considering the drain was backed up) From the first contact to make the appointment to the service tech leaving my home there be nothing more that I could have asked for. Thank you and all of your team members.

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Ash Fitz
July 6, 2026

We had a fantastic experience with Waterworks. After dealing with another company that immediately jumped to worst-case scenarios and expensive recommendations, it was a breath of fresh air to work with a team that focused on solving the actual problem. Not only were they professional and responsive, but they completed the work faster and at a significantly lower cost than the previous company quoted. Most importantly, they got it right the first time. The issue that kept returning after only 30 days with the previous contractor has not come back once since Waterworks completed the job. Their customer service was outstanding throughout the entire process. They took the time to explain what was happening, didn't use scare tactics, and treated us with honesty and respect. It's rare to find companies that combine great service, quality workmanship, and fair pricing, but they absolutely delivered. Highly recommend Waterworks to anyone looking for knowledgeable professionals who stand behind their work.

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Robert Stephens
July 6, 2026
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tyler kirwan
July 6, 2026

Professional, priced more than fair, great communication. Highly recommended

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miriam freimer
July 3, 2026

Great Friendly Fixed the problem

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Floy Ponder
July 3, 2026

Patrick was professional and exceeded my expectations.

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Michael Kelley
July 2, 2026

The Jonle guys just completed the 2x / year service and were great to work with. From putting booties on before they entered the house, to their quick, efficient and effective work, to their knowledge- all was great. I recommend them all the time!

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Kevin Butz
July 2, 2026

Highly recommend JonLe Heating & Cooling! Our AC froze up a few weeks back. The "other guys" who didn't catch our AC leak during the spring tune-up appointment came out quoting crazy high costs to recharge, crazy high repair estimates, and provided us 4 new AC unit options with little information or context. Then the pressure tactics started the next day: only one unit left in stock, one appointment tomorrow and next available a week out, etc. After a reasonably priced recharge from a friend of a friend, I was able to extend the life of the AC in order to shop around. JonLe Heating & Cooling provided a free second opinion. Frank came out for a visit, assessed the current state, and worked with us to understand our AC concerns in order to quote the correct system for needs. We did not have to debate whether a seer X rated system was worth hundreds or thousands more than a seer Y rated system. Frank recommended and quoted a single system to us, and walked us through the specs and features and throroughly explained the pros/cons and why this system fit our needs. At that point, I was happy to leave the "choose your own adventure" pricing of the other guys behind. Admittedly, I was bracing myself for sticker shock, but feeling confident about spending money on the right system for us. I was pleasantly surprised that the system was not only better spec'd than the other guys "top tier" option, but was also THOUSANDS of dollars cheaper. Win-win! Install went smoothly. Techs were super friendly. Frank even stopped by to check in on the progress midday. And to top it all off, JonLe did not charge a processing fee for using a credit card. All around amazing experience with JonLe Heating & Cooling. Highly recommend!

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Stephanie H
July 1, 2026

Quick response! Jason was an excellent service tech. He was informative and efficient. Thank you so much.

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Debbie Maden
July 1, 2026

The technician was great work was great . We just thought it was a little bit higher than we expected. But we do appreciate you getting to us so soon.

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Joanne Shields
July 1, 2026

Jonle has been servicing my HVAC for years. Also installed my current systems. Always dependable with positive results. Their personnel are always courteous and helpful

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J S
June 30, 2026

Peter was our technician he showed up early and quickly repaired a gas leak behind the wall of our kitchen he was polite and friendly and explained to us what he was doing as the work was being done we feel he did an expert job of the repair and we really appreciated how reasonable the cost was considering the work involved thanks Peter!

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Donna Engels
June 30, 2026

Always professional and knowledgeable.

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Debbie Clark
June 30, 2026

Very happy they responded quickly and was able to perform emergency service after normal hours!

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Ramesh Doddi
June 29, 2026

Easy to work. They come and finish the job as scheduled.

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