Trusted Plumbing & HVAC Services in Columbus, Ohio

Reliable Service Since 1986

Residential Services

We are a trusted, one-stop shop that provides vital repair, maintenance and installation services your home’s plumbing, drain and HVAC systems.

Commercial & Industrial Services

We offer additional specialties to a wide range of businesses such as restaurants, multi-family housing, hospitals, retailers, office buildings and warehouses.

Municipal Services

As an Approved and State-Licensed Contractor, we serve many municipalities, ensure competitive rates and make public safety a priority.

Welcome to
The Waterworks Plumbing, Drain, Heating & Cooling!

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been Central Ohio’s leading full-service provider for residential, commercial, and industrial clients. Our commitment to quality and customer satisfaction has earned us numerous five-star reviews from satisfied customers across the region.

Your Trusted Local Plumbers,  Heating & Cooling Experts

From emergency repairs to large-scale projects, our licensed and background-checked professionals deliver efficient, mess-free solutions tailored to your needs. We take pride in exceptional workmanship and outstanding customer service, ensuring your home or business runs smoothly.

When plumbing, drain, heating or cooling problems arise, trust The Waterworks to provide fast, reliable solutions—just like family.

24/7
Live Answer

Locally Owned and
Operated.

No Mess Left
Behind

Our Comprehensive Plumbing, Heating & Cooling Services

The Waterworks Plumbing, Drain, Heating & Cooling offers a comprehensive range of services tailored to meet your specific needs. Whether it’s repairing your existing system, installing a new one, or ensuring peak performance year-round, our licensed professionals are equipped to handle it all. We provide efficient, mess-free solutions to keep your home or business running smoothly.

Why choose us?

Better care. Better value. Better results.™

Rapid response

With over 150 employees and more than 80 service vehicles, we ensure prompt service to address your needs swiftly.

Expert Technicians

Our team comprises highly trained, certified, and licensed professionals dedicated to delivering top-notch service.

Comprehensive Guarantees

We offer robust guarantees on select installations, providing you with peace of mind.

Exceptional Service

Committed to excellence, we support you before, during, and after the job is completed.

One-Stop Convenience

As a full-service provider, we handle all your plumbing and HVAC needs under one roof.

Customer Satisfaction

With over 1,800 reviews and a 4+ star rating, our customers' feedback speaks to our dedication and quality of service.

NEED A PLUMBING, HEATING AND COOLING EXPERT?

YOU’RE IN THE RIGHT PLACE

Schedule Your Service

Booking your plumbing, drain, heating, or cooling service with The Waterworks is simple. Contact us anytime via phone or schedule online. Our 24/7 live answering team ensures you receive prompt, professional assistance whenever you need it.

Meet Your Trusted Expert

When you choose The Waterworks, our licensed and background-checked technicians will arrive on time, fully equipped, and with protective shoe covers to keep your home clean. With decades of expertise, we're committed to delivering exceptional service and mess-free solutions.

Quality You Can Trust

Since 1986, we've been Central Ohio's trusted choice for quality plumbing, drain, heating, and cooling services. With transparent pricing, personalized care, and numerous five-star reviews, your satisfaction is always our top priority.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 4,060 Reviews
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Marianne Beesler
May 1, 2026

Waterworks showed up on time. The Service man was professional and quick.

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Curtis Clark
May 1, 2026

Wade was absolutely amazing came close to midnight great attitude and finished in a timely fashion

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Julie D
May 1, 2026

I cannot say enough good things. This is the second time Waterworks has saved me from another big name company that tried to upsell me and deceive a single female homeowner into major repairs. I was told I needed a 3,500 dollar repair and Waterworks inspected and fixed it for 500. Customer for life!!

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We had a late-in-the evening water leak below our bathroom sink. Thankfully, the service pro from Waterworks was able to make a visit to address the problem quickly. He was an excellent problem-solver and knew immediately how to solve the problem. It was a difficult job, but because of his expertise (skill & experience), the Waterworks service pro solved the problem efficiently and expertly. We have had no problems since that incident last week. We have long been steady customers of Waterworks and will continue to do so in the future. If you want a plumbing company with efficiency, expert skill, and a pleasant "can-do" attitude, call Waterworks! We have been customers for 20 years now! Thanks Waterworks!

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Laura Lombardo
May 1, 2026

We had a middle of the night water leak in our laundry room with water pouring into our basement. We called Waterworks 24/7 emergency line, off of a family recommendation, to get an after hours technician. One was available and called shortly to let us know he was on his way. Michael was so helpful and level headed when we were tired and trying to figure out how much damage was done and how it happened. He figured out the problem and walked through what he needed to do, what to do to get everything dried up, and what we would need moving forward. We have had some not so great experiences with getting the run around or a sales pitch from other service providers for home repairs before, but this experience was genuinely helpful and shot straight, which was refreshing. We will happily use Waterworks again.

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Christe Lepi
May 1, 2026

Quick service, knowledgeable & friendly technician. Clean area upon completion of the job

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Ekg Jag
May 1, 2026

Rob came in and went right to work. He explained what he was going to do. He was careful not to make a mess.

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Betsy Savare
April 30, 2026

Joel has never let me down!

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Nora Snyder
April 30, 2026
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Robin Adamson
April 30, 2026
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Thearthur Little
April 30, 2026

Waterworks Plumbing is professional, reputable and easy to work with. I have confidence in their diagnosis, service, and recommendations. I will use their service again in the future.

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Brian Basil
April 30, 2026

My technician Brandon B solved my problem immediately was courteous, professional, and outstanding at his job. Price was more than fair. I give the entire experience three thumbs up.

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Brian Starr
April 29, 2026

Waterworks came over to check on my hot water heater, which I thought needed replacement. Turns out it’s working fine and the tech recommended NOT replacing it at this time. The tech was friendly and explained things well. Plus he was HONEST! I’m a Waterworks customer from now on!

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Dan Sherman
April 29, 2026

Our technician Matt was very professional, knowledgeable, and helpful. The job was done quickly and at a fair price. Will def use Waterworks again!

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Cindy Lawson
April 29, 2026

We have been customers for 20 years and Jonle has always provided excellent service.

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Dave S.
April 29, 2026

JonLe Heating and Cooling is a well run business. The service is trustworthy and effective. They communicate very well. No surprises. I have asked several involved questions and they have always responded quickly and right to the point. In a world where customer service is disappearing, JonLe excels in customer service.

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Kathy Kremer
April 29, 2026

Excellent service with care for the details! Spring & Fall maintenance

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Michael Scheiding
April 29, 2026

Chad is always friendly and efficient. He explains what he finds and what he does. I have no reservations about recommending JonLe.

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Paul Meyers
April 29, 2026

Technican Ian Knecht was very helpful and efficient. He explained what steps he was taking to identify the cause of the problem and the procedures he took to make the repair quickly.

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Fred Kopp
April 28, 2026

Always get top service from JonLe

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Leslie Keller
April 28, 2026

Jonle does an amazing job. We had routine check on A/C along with new PVC piping to humidifier. Kevin the technician was great. Explanation of everything was wonderful.

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Susan Stimmel
April 28, 2026
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Itkahs Emih
April 27, 2026

These two young men came out to put in downspouts. They worked quickly and cleaned up after themselves. I would call The Waterworks again if needed and definitely have recommended them to family and friends.

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Stephen Hayes
April 27, 2026

JonLe did an excellent job installing our HVAC unit and continue to provide great service and maintenance.

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Matthew Hall
April 27, 2026
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Carmen Hadley
April 27, 2026

Replaced outdoor hose bib attached to front of home. Work was done by Brandon. He did a great job. I expected to pay $500 based on research i.e. Angi’s List. I paid $700. I did receive a $35 senior discount. Easy to schedule service.

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Toni Johnson-Barch
April 27, 2026

Drains on both tubs not draining quickly enough when showering & kitchen sink was backing up into the tub. Called Waterworks and they were able to get someone out the same day. They are now draining as expected.

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Robert Balthaser
April 26, 2026

Prompt service. Quick turnaround. On time.

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Debbie Burger
April 26, 2026

Noah, our tech was very courteous and efficient.

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Carla Ferguson
April 25, 2026

The work that was done he did a amazing job

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Susan Master
April 25, 2026
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Stephen Hood
April 24, 2026
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Marylee Power
April 24, 2026

I had a big mess !!!!!!!! The WaterWorks was the only company that I contacted that had the knowledge and equipment. Next Day service !!!!♾️❤️

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Matthew Brothers
April 24, 2026

Jonle is the trusted HVAC provider for my condo building and they are awesome! They are flexible (my grandmother lives in the same building and they were able to schedule both of our spring maintenance on the same day), knowledgeable, and very competitively priced. Highly recommended!

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Don Meyer
April 24, 2026

Tim did a great job servicing our AC unit. He noticed an item that needed replacing and took care of it while he was here. Thank you Tim !

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MJ R
April 24, 2026

On time. Chad is great.

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Betsy Corcoran
April 24, 2026

After 28 years of having enjoyed the peace of mind a company such as JonLe provides in total care and upkeep of my HVAC system I highly recommend anyone new in the area or anyone wanting to find better quality service than they are used to having with their own provider to give JonLe a call, you won't be sorry!

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Angela Burley
April 24, 2026

Great service and professionalism by the service technician with my repair.

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Debby Challan
April 23, 2026
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Kimbo Hunter
April 23, 2026
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jerald lange
April 23, 2026

Will is an excellent employee. Very thorough and knowledgeable.

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Michael Auld
April 23, 2026
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S Kwadrat
April 23, 2026

Excellent service helped out with street drains clogged.

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Jeff Miller
April 23, 2026
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karen e
April 23, 2026

Quick and efficient service

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Tertius Titus
April 23, 2026
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Diane H.
April 22, 2026

Logan L. did an Awesome job!!! He was so kind & patient with explaining everything! He went above and beyond!! 👏🏻🙂♥️ Thank you Logan & Waterworks!!! I will never call any other company!!!

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Tom Bruce
April 22, 2026

Chad was a delight to deal with. On-time, friendly and efficient. He has served us well for several years. Simply put, " Good Job ".

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Jocelyn Hall
April 21, 2026

My technician was very efficient and cleaned up after he was finished also he was very personable

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Katie Varga
April 21, 2026

Ryan from WaterWorks did a fantastic job installing a new toilet. He was upfront with pricing over the phone. Ryan was knowledgeable and explained everything and answered questions. We will definitely use WaterWorks again.

Save Big with

Our Current Specials!

At JonLe Heating & Cooling, we believe in providing value for every customer. Take advantage of our exclusive deals to make your HVAC service more affordable.

Solving Common Furnace No-Heat Issues Before Ohio’s First Frost

$50 Off

Furnace Tune-Up

Keep your system running smoothly and efficiently this winter.

Expires 12/31/25

HVAC Tips for Winter in Columbus

$100 Off

New HVAC Installations

Upgrade to an energy-efficient system and save big.

Expires 12/31/2025

Contact Information

The Waterworks Plumbing, Drain, Heating & Cooling

550 Schrock Rd, Columbus, OH 43229

Monday24 Hours
Tuesday24 Hours
Wednesday24 Hours
Thursday24 Hours
Friday24 Hours
Saturday24 Hours
Sunday24 Hours

Trusted by the Columbus Community

for Over 65 Years

Our unwavering commitment to excellence has established The Waterworks Plumbing, Drain, Heating & Cooling as one of Central Ohio’s most trusted service providers. Our dedication to quality and customer satisfaction has been recognized through numerous accolades, including the Angie’s List Super Service Award and the Consumer’s Choice Award for Plumbing Contractors since 2003.

Through our ongoing partnerships with trusted local restoration specialists such as Wolfe & Sons Restoration, we ensure homeowners receive comprehensive support for plumbing emergencies, water damage situations, and full restoration needs.

Save Money With our

Energy Savings Plan

Sign up for our energy savings plan to save more and keep your equipment running at peak performance.

Membership Table
Membership Perks Silver Gold
Heating System Inspection
Cooling System Inspection
10% Discount on All Parts & Labor Charges
30% Discount on All Parts & Labor Charges
Add-Ons Available
Priority scheduling
PRICELESS

PROUDLY SERVING OUR

OHIO AREA NEIGHBORS

Someone's day is about
to get better.