Trusted Plumbing & HVAC Services in Columbus, Ohio
Reliable Service Since 1986
Residential Services
We are a trusted, one-stop shop that provides vital repair, maintenance and installation services your home’s plumbing, drain and HVAC systems.
Commercial & Industrial Services
We offer additional specialties to a wide range of businesses such as restaurants, multi-family housing, hospitals, retailers, office buildings and warehouses.
Municipal Services
As an Approved and State-Licensed Contractor, we serve many municipalities, ensure competitive rates and make public safety a priority.
Welcome to
The Waterworks Plumbing, Drain, Heating & Cooling!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been Central Ohio’s leading full-service provider for residential, commercial, and industrial clients. Our commitment to quality and customer satisfaction has earned us numerous five-star reviews from satisfied customers across the region.
- Licensed & Insured: Our techs are certified professionals, providing reliable and expert service.
- 24/7 Emergency Service: We’re here when you need us most—day or night, weekends, and holidays.
- Transparent Pricing & Financing: No surprises. We offer upfront pricing and flexible payment options to fit your budget.
Your Trusted Local Plumbers, Heating & Cooling Experts
From emergency repairs to large-scale projects, our licensed and background-checked professionals deliver efficient, mess-free solutions tailored to your needs. We take pride in exceptional workmanship and outstanding customer service, ensuring your home or business runs smoothly.
When plumbing, drain, heating or cooling problems arise, trust The Waterworks to provide fast, reliable solutions—just like family.
24/7
Live Answer
Locally Owned and
Operated.
No Mess Left
Behind
Our Comprehensive Plumbing, Heating & Cooling Services
The Waterworks Plumbing, Drain, Heating & Cooling offers a comprehensive range of services tailored to meet your specific needs. Whether it’s repairing your existing system, installing a new one, or ensuring peak performance year-round, our licensed professionals are equipped to handle it all. We provide efficient, mess-free solutions to keep your home or business running smoothly.
Why choose us?

Rapid response
With over 150 employees and more than 80 service vehicles, we ensure prompt service to address your needs swiftly.

Expert Technicians
Our team comprises highly trained, certified, and licensed professionals dedicated to delivering top-notch service.

Comprehensive Guarantees
We offer robust guarantees on select installations, providing you with peace of mind.

Exceptional Service
Committed to excellence, we support you before, during, and after the job is completed.

One-Stop Convenience
As a full-service provider, we handle all your plumbing and HVAC needs under one roof.

Customer Satisfaction
With over 1,800 reviews and a 4+ star rating, our customers' feedback speaks to our dedication and quality of service.
NEED A PLUMBING, HEATING AND COOLING EXPERT?
YOU’RE IN THE RIGHT PLACE

Schedule Your Service
Booking your plumbing, drain, heating, or cooling service with The Waterworks is simple. Contact us anytime via phone or schedule online. Our 24/7 live answering team ensures you receive prompt, professional assistance whenever you need it.

Meet Your Trusted Expert
When you choose The Waterworks, our licensed and background-checked technicians will arrive on time, fully equipped, and with protective shoe covers to keep your home clean. With decades of expertise, we're committed to delivering exceptional service and mess-free solutions.

Quality You Can Trust
Since 1986, we've been Central Ohio's trusted choice for quality plumbing, drain, heating, and cooling services. With transparent pricing, personalized care, and numerous five-star reviews, your satisfaction is always our top priority.
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Waterworks showed up on time. The Service man was professional and quick.
Wade was absolutely amazing came close to midnight great attitude and finished in a timely fashion
I cannot say enough good things. This is the second time Waterworks has saved me from another big name company that tried to upsell me and deceive a single female homeowner into major repairs. I was told I needed a 3,500 dollar repair and Waterworks inspected and fixed it for 500. Customer for life!!
We had a late-in-the evening water leak below our bathroom sink. Thankfully, the service pro from Waterworks was able to make a visit to address the problem quickly. He was an excellent problem-solver and knew immediately how to solve the problem. It was a difficult job, but because of his expertise (skill & experience), the Waterworks service pro solved the problem efficiently and expertly. We have had no problems since that incident last week. We have long been steady customers of Waterworks and will continue to do so in the future. If you want a plumbing company with efficiency, expert skill, and a pleasant "can-do" attitude, call Waterworks! We have been customers for 20 years now! Thanks Waterworks!
We had a middle of the night water leak in our laundry room with water pouring into our basement. We called Waterworks 24/7 emergency line, off of a family recommendation, to get an after hours technician. One was available and called shortly to let us know he was on his way. Michael was so helpful and level headed when we were tired and trying to figure out how much damage was done and how it happened. He figured out the problem and walked through what he needed to do, what to do to get everything dried up, and what we would need moving forward. We have had some not so great experiences with getting the run around or a sales pitch from other service providers for home repairs before, but this experience was genuinely helpful and shot straight, which was refreshing. We will happily use Waterworks again.
Quick service, knowledgeable & friendly technician. Clean area upon completion of the job
Rob came in and went right to work. He explained what he was going to do. He was careful not to make a mess.
Waterworks Plumbing is professional, reputable and easy to work with. I have confidence in their diagnosis, service, and recommendations. I will use their service again in the future.
My technician Brandon B solved my problem immediately was courteous, professional, and outstanding at his job. Price was more than fair. I give the entire experience three thumbs up.
Waterworks came over to check on my hot water heater, which I thought needed replacement. Turns out it’s working fine and the tech recommended NOT replacing it at this time. The tech was friendly and explained things well. Plus he was HONEST! I’m a Waterworks customer from now on!
Our technician Matt was very professional, knowledgeable, and helpful. The job was done quickly and at a fair price. Will def use Waterworks again!
We have been customers for 20 years and Jonle has always provided excellent service.
JonLe Heating and Cooling is a well run business. The service is trustworthy and effective. They communicate very well. No surprises. I have asked several involved questions and they have always responded quickly and right to the point. In a world where customer service is disappearing, JonLe excels in customer service.
Chad is always friendly and efficient. He explains what he finds and what he does. I have no reservations about recommending JonLe.
Technican Ian Knecht was very helpful and efficient. He explained what steps he was taking to identify the cause of the problem and the procedures he took to make the repair quickly.
Jonle does an amazing job. We had routine check on A/C along with new PVC piping to humidifier. Kevin the technician was great. Explanation of everything was wonderful.
These two young men came out to put in downspouts. They worked quickly and cleaned up after themselves. I would call The Waterworks again if needed and definitely have recommended them to family and friends.
JonLe did an excellent job installing our HVAC unit and continue to provide great service and maintenance.
Replaced outdoor hose bib attached to front of home. Work was done by Brandon. He did a great job. I expected to pay $500 based on research i.e. Angi’s List. I paid $700. I did receive a $35 senior discount. Easy to schedule service.
Drains on both tubs not draining quickly enough when showering & kitchen sink was backing up into the tub. Called Waterworks and they were able to get someone out the same day. They are now draining as expected.
I had a big mess !!!!!!!! The WaterWorks was the only company that I contacted that had the knowledge and equipment. Next Day service !!!!♾️❤️
Jonle is the trusted HVAC provider for my condo building and they are awesome! They are flexible (my grandmother lives in the same building and they were able to schedule both of our spring maintenance on the same day), knowledgeable, and very competitively priced. Highly recommended!
Tim did a great job servicing our AC unit. He noticed an item that needed replacing and took care of it while he was here. Thank you Tim !
After 28 years of having enjoyed the peace of mind a company such as JonLe provides in total care and upkeep of my HVAC system I highly recommend anyone new in the area or anyone wanting to find better quality service than they are used to having with their own provider to give JonLe a call, you won't be sorry!
Great service and professionalism by the service technician with my repair.
Logan L. did an Awesome job!!! He was so kind & patient with explaining everything! He went above and beyond!! 👏🏻🙂♥️ Thank you Logan & Waterworks!!! I will never call any other company!!!
Chad was a delight to deal with. On-time, friendly and efficient. He has served us well for several years. Simply put, " Good Job ".
My technician was very efficient and cleaned up after he was finished also he was very personable
Ryan from WaterWorks did a fantastic job installing a new toilet. He was upfront with pricing over the phone. Ryan was knowledgeable and explained everything and answered questions. We will definitely use WaterWorks again.
Save Big with
Our Current Specials!
At JonLe Heating & Cooling, we believe in providing value for every customer. Take advantage of our exclusive deals to make your HVAC service more affordable.

$50 Off
Furnace Tune-Up
Keep your system running smoothly and efficiently this winter.
Expires 12/31/25

$100 Off
New HVAC Installations
Upgrade to an energy-efficient system and save big.
Expires 12/31/2025
Contact Information
The Waterworks Plumbing, Drain, Heating & Cooling
550 Schrock Rd, Columbus, OH 43229
| Monday | 24 Hours |
| Tuesday | 24 Hours |
| Wednesday | 24 Hours |
| Thursday | 24 Hours |
| Friday | 24 Hours |
| Saturday | 24 Hours |
| Sunday | 24 Hours |
Trusted by the Columbus Community
for Over 65 Years
Our unwavering commitment to excellence has established The Waterworks Plumbing, Drain, Heating & Cooling as one of Central Ohio’s most trusted service providers. Our dedication to quality and customer satisfaction has been recognized through numerous accolades, including the Angie’s List Super Service Award and the Consumer’s Choice Award for Plumbing Contractors since 2003.
Through our ongoing partnerships with trusted local restoration specialists such as Wolfe & Sons Restoration, we ensure homeowners receive comprehensive support for plumbing emergencies, water damage situations, and full restoration needs.
Save Money With our
Energy Savings Plan
Sign up for our energy savings plan to save more and keep your equipment running at peak performance.
| Membership Perks | Silver | Gold |
|---|---|---|
| Heating System Inspection | ✔ | ✔ |
| Cooling System Inspection | ✔ | ✔ |
| 10% Discount on All Parts & Labor Charges | ✔ | ✖ |
| 30% Discount on All Parts & Labor Charges | ✖ | ✔ |
| Add-Ons Available | ✔ | ✔ |
| Priority scheduling | ✔ | ✔ |
| + Many More Perks | PRICELESS | |
PROUDLY SERVING OUR
OHIO AREA NEIGHBORS
- Worthington
- Westerville
- Grandview
- Upper Arlington
- Clintonville
- Dublin
- Powell
- Gahanna