Trusted Plumbing & HVAC Services in Columbus, Ohio

Reliable Service Since 1986

Residential Services

We are a trusted, one-stop shop that provides vital repair, maintenance and installation services your home’s plumbing, drain and HVAC systems.

Commercial & Industrial Services

We offer additional specialties to a wide range of businesses such as restaurants, multi-family housing, hospitals, retailers, office buildings and warehouses.

Municipal Services

As an Approved and State-Licensed Contractor, we serve many municipalities, ensure competitive rates and make public safety a priority.

Welcome to
The Waterworks Plumbing, Drain, Heating & Cooling!

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been Central Ohio’s leading full-service provider for residential, commercial, and industrial clients. Our commitment to quality and customer satisfaction has earned us numerous five-star reviews from satisfied customers across the region.

Your Trusted Local Plumbers,  Heating & Cooling Experts

From emergency repairs to large-scale projects, our licensed and background-checked professionals deliver efficient, mess-free solutions tailored to your needs. We take pride in exceptional workmanship and outstanding customer service, ensuring your home or business runs smoothly.

When plumbing, drain, heating or cooling problems arise, trust The Waterworks to provide fast, reliable solutions—just like family.

24/7
Live Answer

Locally Owned and
Operated.

No Mess Left
Behind

Our Comprehensive Plumbing, Heating & Cooling Services

The Waterworks Plumbing, Drain, Heating & Cooling offers a comprehensive range of services tailored to meet your specific needs. Whether it’s repairing your existing system, installing a new one, or ensuring peak performance year-round, our licensed professionals are equipped to handle it all. We provide efficient, mess-free solutions to keep your home or business running smoothly.

Why choose us?

Better care. Better value. Better results.™

Rapid response

With over 150 employees and more than 80 service vehicles, we ensure prompt service to address your needs swiftly.

Expert Technicians

Our team comprises highly trained, certified, and licensed professionals dedicated to delivering top-notch service.

Comprehensive Guarantees

We offer robust guarantees on select installations, providing you with peace of mind.

Exceptional Service

Committed to excellence, we support you before, during, and after the job is completed.

One-Stop Convenience

As a full-service provider, we handle all your plumbing and HVAC needs under one roof.

Customer Satisfaction

With over 1,800 reviews and a 4+ star rating, our customers' feedback speaks to our dedication and quality of service.

NEED A PLUMBING, HEATING AND COOLING EXPERT?

YOU’RE IN THE RIGHT PLACE

Schedule Your Service

Booking your plumbing, drain, heating, or cooling service with The Waterworks is simple. Contact us anytime via phone or schedule online. Our 24/7 live answering team ensures you receive prompt, professional assistance whenever you need it.

Meet Your Trusted Expert

When you choose The Waterworks, our licensed and background-checked technicians will arrive on time, fully equipped, and with protective shoe covers to keep your home clean. With decades of expertise, we're committed to delivering exceptional service and mess-free solutions.

Quality You Can Trust

Since 1986, we've been Central Ohio's trusted choice for quality plumbing, drain, heating, and cooling services. With transparent pricing, personalized care, and numerous five-star reviews, your satisfaction is always our top priority.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 4,003 Reviews
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judy rimroth
April 14, 2026
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Emily Davis
April 14, 2026

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

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Rick Delaney
April 14, 2026

Excellent service and support once again by the Waterworks team. Timely arrival to the job site. Assessed challenges and presented a viable solution for our bathroom shower repair. Our partnership with Waterworks is well over 20 years - and each time they are on our property to offer professional guidance - we're reminded while they remain our preferred supply partner.

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Tim
April 14, 2026

Our Waterworks experience was completely satisfactory. Our appointment time was kept as promised and even though we could not duplicate our backup issue for the technician to observe, he provided valuable recommendations and suggestions for our situation. Over half an hour of professional time was devoted by the technician yet there was no fee charged! We think that was terrific! We are repeat customers and continue to recommend Waterworks to anyone in need of plumbing assistance.

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Phyllis Collord
April 13, 2026

Have used them for well over 30 years at my home and condo. Extremely reliable. Their technicians are always personable and knowledgeable. Office staff is also kind and pleasant. Would highly recommend. Price paid is for annual service contract which includes a visit in Spring for HVAC and one in fall for furnace.

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Susan .Martin
April 13, 2026

I’ve used Jonle for many years and have always been happy with work done. They explain everything and are good to work with.

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Anthony Hungler
April 13, 2026

The office staff is always courteous and makes scheduling appointments painless. The technicians are always courteous, prompt, professional, and thorough. They always explain what they did, how the system is performing, and offer to answer any questions. The email documentation with photos of everything checked and completed is reassuring. We have been customers for decades and the Jonle team has never given us a reason to consider anyone else. The semi-annual planned maintenance package is very cost effective.

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Jack Schute
April 13, 2026

The tech was very professional and courteous. He did a wonderful job and left the place as clean as he found it.

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Kenneth. Frey
April 13, 2026
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Bob Myers
April 13, 2026

Had my yearly A/C tune up, everything was great and ready for another Summer..

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Nancy Bunner
April 12, 2026
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Sandra Buensalida
April 12, 2026

Seth did an excellent job fixing my outdoor pipe problem. He was professional, knowledgeable, and took the time to explain what was causing the issue and how he was going to fix it. The repair was done efficiently, and everything is now working great. Thanks so much!

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Alvin L.
April 12, 2026

It was easy to make an appointment. I was kept informed when the technician was arriving, and they sent a picture. He did a great job, and answered any questions I had. Very polite and friendly.

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Jon Moffitt
April 11, 2026

The JonLe HVAC maintenance is terrific. Todd did a great job. They are always professional and respectful of my space and time. They provide terrific reminders and notice. Todd was right on time. It is reassuring to know that my air conditioner is working well with summer coming.

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Mark W Bruce
April 10, 2026

As always, excellent service from Waterworks for a clogged basement floor drain. Aaron arrived early in the scheduled (same day) time, quickly assessed the situation and was finished within an hour. Aaron is always friendly and professional. Waterworks is our go-to for any plumbing services, and I give them my highest recommendations.

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Kyle A. Heatherly
April 10, 2026

Quick, efficient service for a reasonable cost!

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Janice McDonald
April 10, 2026

I called Waterworks for an estimate for a new sump pump installation as mine was decades old. The tech had one in his truck and the price was reasonable. He installed it right away and did a good job cleaning up. I was very happy with the service.

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Connie Gray
April 9, 2026

Conrad and Brayden were friendly and helped us find the source of our water leak. They cleaned up the mess and we are very appreciative. Will call Waterworks Plumbing again. We also felt the pricing was reasonable.

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Moussa Cisse
April 9, 2026

This is one of the honest company I have requested Plumbing services for. I requested an inspection on my downspout from them and they sent a technician the same day within a few hours. The technician was Devonte. He was professional and very honest. He explained the system for me clearly and share some expectations upfront. I really like his humanity side and represents his company well.

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Kathleem Lameier
April 9, 2026

Matt serviced, my furnace today, very professional, wore booties to protect my carpet very efficient, explained everything that he did in a timely manner. Explained the efficiency of my furnace. Matt has serviced my air conditioning and furnace in the past, and I feel very confident with his return service. It's great to count on the same company to provide the same employees for very friendly and efficient service.Always please with the service I receive fromJonLe

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Carl Shreve
April 9, 2026

I have been with Jonle Heating & Cooling for about 40 years. They have always given .excellent service.

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Debbie Perry
April 9, 2026
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William Freeman
April 8, 2026
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Sherri Macik
April 8, 2026

Waterworks never disappoints!! Chris Mays arrived on time and finished up within an hour!! He fixed my outside hose bib and an annoying running toilet!! So appreciated his work and expertise!! Reasonably priced too!! Thanks Chris!!! Sherri

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Janet Ford
April 8, 2026
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John Yungbluth
April 7, 2026

Mark was very helpful in checking the system’s functionality while explaining the life of parts and what to look out for. The maintenance checks are always helpful in extending life of the system.

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Rick Smith
April 7, 2026

They showed up on time and went about his business as scheduled, after checking out the unit inside he went out and did a thorough job on the unit outside. After he was done he came inside went over everything he did with me and said it all was good and left. Will has a great attitude and definitely a plus for JonLe

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Gene Wambaugh
April 7, 2026

Very professional & polite individual

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Bryan Vidler
April 7, 2026
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D L
April 7, 2026

Needed to have my air conditioner tuned up. Very easy to get an appointment. Technician was great, signed up for Silver Plan. Overall excellent experience.

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Judi Heile
April 7, 2026

The technicians at JonLe always show up, confidently handle our semi annual visits, and are available when any serious issue occurs.

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John Folk
April 6, 2026
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Phil Giessler
April 6, 2026
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Mary Umphrey
April 6, 2026

Always professional, polite,knowledgable

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Amy Carney
April 6, 2026

Cornell was quick, knowledgeable, and helpful. Excellent service!

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john Denney
April 6, 2026

Great service and quick response to solving a plumbing drainage issue. Kept us updated with timing and details. I would definitely recommend to anyone needing help. Thank you

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Raymond J. Hogan
April 3, 2026

Tech. did a wonderful job.

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Gregory Napolitano
April 3, 2026

Great job as always I had Will at my house the technician he did an awesome job. He knows his stuff and I couldn’t be happier very knowledgeable and let me know everything you did and took care of it all.

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Jean Niederhausen
April 3, 2026

Cory was efficient and was very helpful in completing the work that was needed. He did his work and let us know all that he found.

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Linda Hall
April 3, 2026
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Mike Powell
April 3, 2026

Arrived on time and was efficient. Diagnosed a problem and had the part in the truck to make the repair. Been using them for years.

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Mike
April 2, 2026

Professional, clean and knowledgeable. Good experience.

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Fred Bahr
April 2, 2026

They installed my furnace and AC. I have a service contract with them for years. I get semi annual checkups for no additional cost. I have had a problem with my equipment only once. There were no labor costs. There was a discount on the parts required. I am a happy customer for over 15 years. Every service person has been polite and very capable.

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Oscar Rummel
April 2, 2026
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Jane Bluvol
April 1, 2026
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Gary Trovillion
April 1, 2026

Biannual HVAC system check

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1 GRR2000
April 1, 2026

JonLe performed their semi annual equipment check. As always their service rep was professional and performed the service quickly.

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Richelle
March 31, 2026

Very courteous, prompt and professional. Peter was extremely helpful and professional. Highly recommend this company.

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Ryne Dolney
March 31, 2026
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Nancy Rosato
March 31, 2026

Needed help with my shower valve. The two young men that came were very knowledgeable and professional. Definitely recommend them.

Save Big with

Our Current Specials!

At JonLe Heating & Cooling, we believe in providing value for every customer. Take advantage of our exclusive deals to make your HVAC service more affordable.

$50 Off

Furnace Tune-Up

Keep your system running smoothly and efficiently this winter.

Expires 12/31/25

$100 Off

New HVAC Installations

Upgrade to an energy-efficient system and save big.

Expires 12/31/2025

Contact Information

The Waterworks Plumbing, Drain, Heating & Cooling

550 Schrock Rd, Columbus, OH 43229

Monday24 Hours
Tuesday24 Hours
Wednesday24 Hours
Thursday24 Hours
Friday24 Hours
Saturday24 Hours
Sunday24 Hours

Trusted by the Columbus Community

for Over 65 Years

Our unwavering commitment to excellence has established The Waterworks Plumbing, Drain, Heating & Cooling as one of Central Ohio’s most trusted service providers. Our dedication to quality and customer satisfaction has been recognized through numerous accolades, including the Angie’s List Super Service Award and the Consumer’s Choice Award for Plumbing Contractors since 2003.

Through our ongoing partnerships with trusted local restoration specialists such as Wolfe & Sons Restoration, we ensure homeowners receive comprehensive support for plumbing emergencies, water damage situations, and full restoration needs.

Save Money With our

Energy Savings Plan

Sign up for our energy savings plan to save more and keep your equipment running at peak performance.

Membership Table
Membership Perks Silver Gold
Heating System Inspection
Cooling System Inspection
10% Discount on All Parts & Labor Charges
30% Discount on All Parts & Labor Charges
Add-Ons Available
Priority scheduling
PRICELESS

PROUDLY SERVING OUR

OHIO AREA NEIGHBORS

Someone's day is about
to get better.