Trusted Plumbing & HVAC Services in Columbus, Ohio

Reliable Service Since 1986

Residential Services

We are a trusted, one-stop shop that provides vital repair, maintenance and installation services your home’s plumbing, drain and HVAC systems.

Commercial & Industrial Services

We offer additional specialties to a wide range of businesses such as restaurants, multi-family housing, hospitals, retailers, office buildings and warehouses.

Municipal Services

As an Approved and State-Licensed Contractor, we serve many municipalities, ensure competitive rates and make public safety a priority.

Welcome to
The Waterworks Plumbing, Drain, Heating & Cooling!

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been Central Ohio’s leading full-service provider for residential, commercial, and industrial clients. Our commitment to quality and customer satisfaction has earned us numerous five-star reviews from satisfied customers across the region.

Your Trusted Local Plumbers,  Heating & Cooling Experts

From emergency repairs to large-scale projects, our licensed and background-checked professionals deliver efficient, mess-free solutions tailored to your needs. We take pride in exceptional workmanship and outstanding customer service, ensuring your home or business runs smoothly.

When plumbing, drain, heating or cooling problems arise, trust The Waterworks to provide fast, reliable solutions—just like family.

24/7
Live Answer

Locally Owned and
Operated.

No Mess Left
Behind

Our Comprehensive Plumbing, Heating & Cooling Services

The Waterworks Plumbing, Drain, Heating & Cooling offers a comprehensive range of services tailored to meet your specific needs. Whether it’s repairing your existing system, installing a new one, or ensuring peak performance year-round, our licensed professionals are equipped to handle it all. We provide efficient, mess-free solutions to keep your home or business running smoothly.

Why choose us?

Better care. Better value. Better results.™

Rapid response

With over 150 employees and more than 80 service vehicles, we ensure prompt service to address your needs swiftly.

Expert Technicians

Our team comprises highly trained, certified, and licensed professionals dedicated to delivering top-notch service.

Comprehensive Guarantees

We offer robust guarantees on select installations, providing you with peace of mind.

Exceptional Service

Committed to excellence, we support you before, during, and after the job is completed.

One-Stop Convenience

As a full-service provider, we handle all your plumbing and HVAC needs under one roof.

Customer Satisfaction

With over 1,800 reviews and a 4+ star rating, our customers' feedback speaks to our dedication and quality of service.

NEED A PLUMBING, HEATING AND COOLING EXPERT?

YOU’RE IN THE RIGHT PLACE

Schedule Your Service

Booking your plumbing, drain, heating, or cooling service with The Waterworks is simple. Contact us anytime via phone or schedule online. Our 24/7 live answering team ensures you receive prompt, professional assistance whenever you need it.

Meet Your Trusted Expert

When you choose The Waterworks, our licensed and background-checked technicians will arrive on time, fully equipped, and with protective shoe covers to keep your home clean. With decades of expertise, we're committed to delivering exceptional service and mess-free solutions.

Quality You Can Trust

Since 1986, we've been Central Ohio's trusted choice for quality plumbing, drain, heating, and cooling services. With transparent pricing, personalized care, and numerous five-star reviews, your satisfaction is always our top priority.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,844 Reviews
google
Renee Whitaker
February 20, 2026

Kitchen drain not draining properly. Came and cleaned out with the equipment needed to do the job.

google
Dan Lantz
February 19, 2026
google
Myla Haidet
February 19, 2026
google
Gary Hater
February 19, 2026

Furnace quit, long term gold plan service contract, Jonle said they would be right there, fixed the issue in minutes and then stayed and did my spring maintenance cleaning.

google
Tana Casper
February 19, 2026

Technicians are always efficient, pleasant.

google
Shelly O'Neill
February 18, 2026

We have used Jonle for many years and have always had great service.

google
Griffin Olson
February 18, 2026

Came out to check a leak and let me know it was an HOA issue. Didn’t even charge me for the visit. 10/10

google
Libby Streamer
February 18, 2026
google
Joseph Barr
February 18, 2026

Friendly and efficient

google
Lucie Blumenthal
February 17, 2026

Very police/timely/good knowledge of Sink issues.

google
Vladimir Vayntraub
February 17, 2026

Great job. On time. Worked until clogg was cleared. Special thanks to John. Super nice and professional 👌 👏

google
Patrick Johnson
February 17, 2026
google
Bill Rahe
February 17, 2026

Great service!

google
Frank Rose
February 17, 2026

very professional and on time

google
Linda Richter
February 17, 2026

Jonle was recommended to me by a friend and I have been under contract with them for 2 years. Best decision ever. They call and schedule a check up of my furnace and heat pump twice a year at my convenience. Their employees are top notch and willing to answer any questions. I definitely recommend Jonle to anyone who asks.

google
Stephen Rennick
February 17, 2026

Wade, your technician was very thorough and professional. Above all, he was persistent and did not give up on clearing the drain pipe clog, even after snaking the drain multiple times! Step by step he considered all potential causes until the clog was cleared. Thank you Wade.

google
Melodie Henderson
February 16, 2026

Water Works was recommended by our condo management Company to have our broken gas stove disconnected from the gas line and the gas line capped. Getting a timely appointment was easy and the team that did the work showed up on time and did a good job.

google
Criss Titschinger
February 16, 2026
google
Chris English
February 16, 2026

On time and fixed the problem

google
Tanya Bolen
February 15, 2026

Sam was very knowledgeable and treated our house with such respect. Our house is under construction. He wore covers over his shoes as not to track in debris and he cleaned up after himself as he was working and after his job was completed. Not only was the job completed with expertise but with such kindness and understanding. I hope Waterworks knows what a valuable employee they have.

google
Dr Michael Haninger
February 15, 2026

quick response and repair, polite, courteous and consciencous

google
Mark Hahn
February 15, 2026

On time. The technician gave an easy to understand explanation of exactly what he was doing. Very well trained.

google
Beth Waldfogel
February 13, 2026

We have used JonLe Heating and Cooling for almost 20 years. We have the Silver Plan and receive two maintenance service calls a year to keep our system running well. Service techs are always knowledgeable, friendly, and responsive. We are pleased with JonLe!

google
Jim Bertram
February 13, 2026

Excellence is the correct word to use when referring to the service we receive from Jonle. Techs are on always time, friendly and knowledgeable. Highly recommend.

google
Ken Fenech
February 12, 2026

Always on time, neat and clean. Chad has been a good tech for us over the years.

google
J & J Bosse
February 6, 2026

Excellent young man ! Job well done !

google
Tim O'Brien
February 6, 2026

I have used Waterworks for many years. Chris is great. He gave excellent advice, handled a few curve-balls quickly and professionally, and did solid work.

google
budd kirkland
February 6, 2026

The technician was awesome, explained everything very clearly. Would highly recommend

google
Judy Lubke
February 5, 2026

Quick and easy

google
GJ Poore
February 5, 2026

We have been using JonLe for almost 40 years. We have never had a single problem with them. The office staff are always very friendly and helpful. The technician’s are always on time and very knowledgeable and respectful of your property. They will advise you have any issues and make suggestions to improve your heating and cooling systems but they are never a hard sell. They have been with us through 2 houses and now a condo. We always purchase the yearly maintenance package so they come once in the spring and again late fall or early winter. We wouldn’t think of going anywhere else. Thank you. Gj and Doris Poore Walton Ky

google
Dona Antoine
February 5, 2026

Tim F. did an EXCEPTIONAL job repairing our furnace! He was so professional, respectful, courteous and friendly. He explained exactly what the problem was and repaired it promptly. He took the time to test it and make sure it was running properly. I am extremely satisfied! Stay safe and warm out there!

google
albert mesquida
February 5, 2026

My intention was to have sent this email a few days ago, but it is only now that I have the opportunity to do so. I want to express my appreciation to Waterworks for the prompt response to our request for emergency services on Tuesday 1/27 and especially to Mat Ball, the technician who, despite weather conditions, made it to our home early that morning. Mat was knowledgeable and diligent and took care of the situation in a timely and professional manner. When the job was completed, he walked us through all that was needed to get it done. Many people take care of business, what sets Mat apart is the pleasant demeanor he exhibits while performing his responsibilities. Great Job, J.A.Mesquida

google
Ben Shoemaker
February 5, 2026

Had them do a water softener installation. Plumber who showed up at my house was very polite, personable, and efficient. Didn’t take him long at all to do the job, was even able to do things in a way that saved us about $400 off the original estimate. Would highly recommend this company for plumbing needs.

google
Jennie Magro
February 4, 2026
google
Jeff Miller
February 4, 2026

They were able to arrive way ahead of schedule and take care of a issue

google
Kathy Meier
February 3, 2026

Technician was professional and respectful of our home. Took the time to explain each step taken in providing maintenance.

google
Bill
February 3, 2026

Jonle Heating & Cooling has always been professional, courteous, and friendly. They take take time to answer all questions and concerns and always treat me and my home with respect. The technician, Will, has been to my home several times and is polite, knowledgeable, and eager to have my system running efficiently. Everyone from Barb in scheduling, Mark in sales, and all the technicians are wonderful. I can't imagine using any other HVAC company. Thanks Jonle.

google
linda risteski
February 2, 2026

Quick and friendly Just what we need in this Ohio cold

google
mark nofziger
February 2, 2026

Discovered a plumbing issue with a toilet before going to bed. We’ve always had good luck with waterworks so I scheduled an appointment online the next morning and they were able to come out later that same day. Communication and service were excellent.

google
Jon Bullock
January 30, 2026
google
Les Kausek
January 30, 2026

Great service. Job was done quickly and affordably. Would definitely recommend.

google
Brett Stratmann
January 30, 2026
google
Brad Sothard
January 28, 2026

The work performed by Rob & Dave was truly phenomenal and professional from the get go. The advice and information they provided was excellent.

google
Linda Toms
January 28, 2026

The Jonle technician, Mark Johnston, arrived on time. He covered his shoes before stepping onto my floor. He was pleasant and courteous; went about his work, and finished in a reasonable amount of time. I have no complaints and expect my system to work at maximum efficiency.

google
Rocky Kraemer
January 23, 2026

I've been dealing with Jonle for many years. The folks there are very nice and very dependable. You will not be disappointed if you give them a try. Thanks to the Jonle team for years of great service.

google
Jeri
January 23, 2026

Great job. Got them coming in spring for AC maintenance too included in price as a package deal.

google
Laina L
January 22, 2026

They were able to come same day. Juan was great and knowledgeable. I appreciate their service and will use them in the future!

google
Bill Rocklin
January 22, 2026

We had our annual furnace maintenance from JonLe today. As always, the tech (Noah Petit) was professional, courteous, and efficient. Worth considering if you need furnace or A/C install, service or repair.

google
Brett Short
January 19, 2026

Prompt, punctual and professional. Can't ask for any more than that

google
Robert Burgett
January 17, 2026

Colin showed up during the time window, listened to the issue, discussed options, gave me the estimates, then proceeded to fix the toilet issue. Been fine ever since.

Save Big with

Our Current Specials!

At JonLe Heating & Cooling, we believe in providing value for every customer. Take advantage of our exclusive deals to make your HVAC service more affordable.

$50 Off

Furnace Tune-Up

Keep your system running smoothly and efficiently this winter.

Expires 12/31/25

$100 Off

New HVAC Installations

Upgrade to an energy-efficient system and save big.

Expires 12/31/2025

Contact Information

The Waterworks Plumbing, Drain, Heating & Cooling

550 Schrock Rd, Columbus, OH 43229

Monday24 Hours
Tuesday24 Hours
Wednesday24 Hours
Thursday24 Hours
Friday24 Hours
Saturday24 Hours
Sunday24 Hours

Trusted by the Columbus Community

for Over 65 Years

Our unwavering commitment to excellence has established The Waterworks Plumbing, Drain, Heating & Cooling as one of Central Ohio’s most trusted service providers. Our dedication to quality and customer satisfaction has been recognized through numerous accolades, including the Angie’s List Super Service Award and the Consumer’s Choice Award for Plumbing Contractors since 2003.

Save Money With our

Energy Savings Plan

Sign up for our energy savings plan to save more and keep your equipment running at peak performance.

Membership Table
Membership Perks Silver Gold
Heating System Inspection
Cooling System Inspection
10% Discount on All Parts & Labor Charges
30% Discount on All Parts & Labor Charges
Add-Ons Available
Priority scheduling
PRICELESS

PROUDLY SERVING OUR

OHIO AREA NEIGHBORS

Someone's day is about
to get better.