Trusted Plumbing & HVAC Services in Columbus, Ohio

On time and fixed the problem

Sam was very knowledgeable and treated our house with such respect. Our house is under construction. He wore covers over his shoes as not to track in debris and he cleaned up after himself as he was working and after his job was completed. Not only was the job completed with expertise but with such kindness and understanding. I hope Waterworks knows what a valuable employee they have.

quick response and repair, polite, courteous and consciencous

On time. The technician gave an easy to understand explanation of exactly what he was doing. Very well trained.

We have used JonLe Heating and Cooling for almost 20 years. We have the Silver Plan and receive two maintenance service calls a year to keep our system running well. Service techs are always knowledgeable, friendly, and responsive. We are pleased with JonLe!

The appointment was made on time and very efficiently done, when the technician was done all the service was explained with pictures of everything done- could not have asked for more- thanks

Excellence is the correct word to use when referring to the service we receive from Jonle. Techs are on always time, friendly and knowledgeable. Highly recommend.

Middle of the night and Waterworks saved my family. Fantastic serce

Waterworks always responds quickly and its easy to schedule a visit.

We are repeat customers of Waterworks, and this most recent appointment did not disappoint. Everything from opening the ticket to getting a technician out Josh was absolutely fantastic both yesterday and today. He took time to explain everything from start to finish, balance out opportunities, and priorities and made it really easy and simple to understand everything. Waterworks is fantastic, which is why we continue to use them. Update as of 02/12/26: We really love Waterworks. Huge fan as we've used them for years. Called on Monday, secured an appointment for Thursday snagging the morning 4 hour window. Got a call from John at near 10 am - he was on his way. Arrived friendly, professional and efficient. Knocked it out at noon and we had our new kitchen faucet ready to roll. I wish Google could let us give more stars as Waterworks is very deserving. We'll continue to partner with them!

Always on time, neat and clean. Chad has been a good tech for us over the years.

Great emergency service . Service technician very knowledgeable and did high quality work.

Andrew did a fine job, good communication and explanations. Thank you, Bob

Had my new AC and heat since 2019 and they seem to it that they are running properly and at 200% satisfaction. Thank you Jonle

The service man arrived on time and was very knowledgeable regarding the process of finding the problem and repairing it. I have Jonle to service the furnage for many years and have never concered any other company.

Technician Mr Jarrett and his assistant were very knowledgeable, professional, and informative. They repaired a burst water pipe in our home in a timely manner. Thanks guys!!

Broken waterline. They came out right away to assess. Provided an estimate the same day. Once the work was done, cleaned up.

The repairman came out at 2 AM To fix my burst pipes that were frozen. The repair was made in great time. Excellent service 👍

I have used Waterworks for many years. Chris is great. He gave excellent advice, handled a few curve-balls quickly and professionally, and did solid work.

Quick and easy

Our heat pump was making lots of noise so we called JonLe to come out and take a look. Our tech Will was great! He answered all our questions and eased our concerns. Getting a new system installed today! Excellent service all around!

Had them do a water softener installation. Plumber who showed up at my house was very polite, personable, and efficient. Didn’t take him long at all to do the job, was even able to do things in a way that saved us about $400 off the original estimate. Would highly recommend this company for plumbing needs.

Technician was professional and respectful of our home. Took the time to explain each step taken in providing maintenance.

great communication ahead of service service technician professional would recommend JonLe to a friend

I have been using JonLe services for many years. Always professionally done job, very responsive techs. Would highly recommend

Had a water main leak and Water Works did an amazing job! The estimate was accurate and they did the job quickly and correctly! True professionals! Thank you!

Discovered a plumbing issue with a toilet before going to bed. We’ve always had good luck with waterworks so I scheduled an appointment online the next morning and they were able to come out later that same day. Communication and service were excellent.

Cory fixed my furnace. He was very professional and quick. It cost far less than I expected it to. Thank you Cory and JohnLe Heating and Cooling. I really appreciate you.

The technician was the best. He answered all my questions and treated the property like it was his own.

Great service. Job was done quickly and affordably. Would definitely recommend.

Wade was great! He was professional, effect, friendly and helpful! He fixed the problem and was up front about cost and what to expect!

Logan was very professional and explained the issue well and made suggestions for preventing this issue in the future. He came prepared and cleaned up after his work. I will always use this company for all my plumbing and drain issues, as well as for HVAC services.

Waterworks technician was very friendly and very helpful. Although he couldn't perform what was needed at time because of all the snow blocking the work he needed to do outside the house. He explained and I agreed to call Waterworks back to do the job once most of snow was gone. Thank you!

They were able to respond to our problem quickly and effectively. Great communication! Will use again!

The Jonle technician, Mark Johnston, arrived on time. He covered his shoes before stepping onto my floor. He was pleasant and courteous; went about his work, and finished in a reasonable amount of time. I have no complaints and expect my system to work at maximum efficiency.

JonLe Top notch. Have always been well pleased with their services.

Todd shepherd was very quick to solve our problem he was on time actually early which was great and efficient

Technician Matt arrived early and was able to determine the problem fast and provided and explained the options we had to get back up and working!

Great availability and communication. This company is top-notch. Thank you for your service.

I've been dealing with Jonle for many years. The folks there are very nice and very dependable. You will not be disappointed if you give them a try. Thanks to the Jonle team for years of great service.

Great group to work with. Fast response and helpful attitude, always taking the time to explain things in detail.

We had our annual furnace maintenance from JonLe today. As always, the tech (Noah Petit) was professional, courteous, and efficient. Worth considering if you need furnace or A/C install, service or repair.