Trusted Plumbing & HVAC Services in Columbus, Ohio

I use waterworks for annual maintenance of my drain lines. They are professional and willing to accommodate any scheduling issues. Luke came out today and did a great job.

Been using JonLe for approx 7 or 8 years. My Tech Tim is Great. Very knowledgeable takes his time and leaves everything spotless. Give them a try. You will be .satisfied.

Todd and The Waterworks performed another 5 star service. Greatly appreciate their plumbing and HVAC services.

On a Tuesday evening at 5pm, we described the problem to Waterworks expecting to have to wait a couple of weeks for an appointment. Instead, they were able to get us on the schedule for Thursday afternoon (only 2 days later)! That day, Brian, our plumber, called and texted to say he when he would arrive, and he did right on schedule. He looked at the problem and identified a couple of different ways it could be handled. Then, Brian looked at pricing for each option to determine the one that was most long lasting yet cost effective. He then worked quickly but carefully to complete the job. And Brian did a great job cleaning up! Couldn't be happier with the job.

Very professional, top-notch service. We had an issue with our sump pump, it was resolved and exceeded my expectations. Great job.

I've been with Jonle for years. As always, the service man was excellent, explained everything, answered all my questions, set everything back to my preference, and even brought in my Amazon package from my porch.

We called and got an appointment immediately. Omar came out and looked at our sink and clogged drain letting us know every step what was going on and what he may be doing going forward until our drain was clear. He was very respectful and friendly and would definitely call them again.

Conrad came in and did a thorough check of the pipes. Fixed the leak and potential leak areas. Fast, friendly and did a great job!

Mark was professional, courteous, thorough and very informative. He was on time and efficient.

Excellent service and very professional

Waterworks came right out and saved the day. I had a leak in my crawl space. He came out found the problem and fixed quickly. And didnt cost a fortune.

Repaired previously installed outdoor faucet fixture at no charge even though it was out of warranty (by a week or so)

Chad is very knowledgeable and easy to talk to.

We received great, prompt and courteous service from Jonle when replacing our furnace. They didn't use high pressure tactics, pleasantly answered all of our questions. The installers were efficient, clean and professional. Our sales person, Jeff Gray followed through until everything was complete and he knew we were satisfied.

Very happy Everything is working well.

Chad did a great job . He serviced the AC unit, and he had to return to finish the job when the temperature cooperated.

I have been a customer of Jonle for 18 years. They have always been very professional and dependable. I would highly recommend Jonle for all your Heating and AC needs.

I tried to do what I thought was a simple diy turned disaster lol. Peter was great ,very knowledgeable fixed the pipe in my shower. Would recommend Peter and waterworks plan to use again for future projects. Thanks

Technician showed up on time, fixed the two problems, cleaned up, and gave us good advice for future preventative maintenance.

Very good technician.

Ivan was extremely responsive, did great work, and provided very helpful tips. I’ve used Waterworks several times for our old home. They always do a great job.

Jose quickly and professionally installed a new sump pump for me.

Very professional service!

Fast, knowledgable, helpful in answering questions.

Technician was efficient, thorough and friendly

Michael, Waterworks plumber, was very friendly and professional. Great guy, who did great work.

great job

Todd was very professional and curtious when doing the semi annual maintenance on our HVAC system. He described in brief detail what he was doing. Glad to have him back next time.

Very professional, knowledgeable and transparent.

The technician diagnosed the problem and replaced the faulty component within 24 hours.

We had our semi annual maintenance performed today on our HVAC system by JonLe Heating and Cooling. We requested technician Jason to perform the service because we have had him before (quite a few times) and we have been very pleased with his performance as well as his knowledge of HVAC systems. We have a yearly Energy Savings Plan with JonLe Heating and Cooling.

Jonle was once again very responsive and went above and beyond and addressing the problems we were having. In today’s world many of us are disappointed by service providers but that is not the case with Jonle. I would highly recommend them for all of your heating and AC needs

Jonle has been doing my service work for 20 yrs . They are a first class company !!

So nice, so helpful, so available for questions It’s been this way for the 30+ years they’ve been servicing my HVAC.

We use Waterworks as a contractor partner with our family business. Had a residential issue that needed attention and gave the Works a call. Scott was dispatched and arrived within an hour of my call. This is how Waterworks, well, works. They work hard from the front office to the site experience. Waterworks has: —responsive customer service —are organized and connected with their office and field teams —have highly qualified techs/certified plumbers that can address both non-complex and complex issues. —they are courageous, neat, and professional —they elevate their responses to the situation Call out to SAM who helped me today with a non -urgent issue and he did a great job. Not only did he do the work, he took time to educate me. He was prompt. On time, and as I indicated, very professional. I HIGHLY recommend Waterworks for any need you may have. You’ll be pleased with their service. Top level management and strong certified field team with excellent customer service.

I called late afternoon a nd they were here by 9 in the morning. Very polite.introduced themselves , explained what they were going to do and got to work.

Great experience overall!

Jason was on time, explained what he did to our unit in the attic, then went outside to the unit and took care of that and then explained what he did. Over all I was very pleased!!!!

Matt our technician was very detailed, informative and prompt. Gave me a great report on my system that it had no issues. Very happy with the total service I received 👍👍

We had our air conditioner serviced this time. The technician was very knowledgeable on what to do. He also found a problem on our new furnace and fixed it. We have had Jonle forever and have been please with their work. We have a service contract with Jonle.

Great service. Prompt and courteous. Will use again.

The maintenance contract with JonLe gives us peace of mind. They always arrive at the expected time and answer any questions we have. We don’t have to worry about our heating and cooling.

Noah was on time and completed the service in less than the scheduled time.

Waterworks showed up on time. The Service man was professional and quick.