Trusted Plumbing & HVAC Services in Columbus, Ohio

Reliable Service Since 1986

Residential Services

We are a trusted, one-stop shop that provides vital repair, maintenance and installation services your home’s plumbing, drain and HVAC systems.

Commercial & Industrial Services

We offer additional specialties to a wide range of businesses such as restaurants, multi-family housing, hospitals, retailers, office buildings and warehouses.

Municipal Services

As an Approved and State-Licensed Contractor, we serve many municipalities, ensure competitive rates and make public safety a priority.

Welcome to
The Waterworks Plumbing, Drain, Heating & Cooling!

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been Central Ohio’s leading full-service provider for residential, commercial, and industrial clients. Our commitment to quality and customer satisfaction has earned us numerous five-star reviews from satisfied customers across the region.

Your Trusted Local Plumbers,  Heating & Cooling Experts

From emergency repairs to large-scale projects, our licensed and background-checked professionals deliver efficient, mess-free solutions tailored to your needs. We take pride in exceptional workmanship and outstanding customer service, ensuring your home or business runs smoothly.

When plumbing, drain, heating or cooling problems arise, trust The Waterworks to provide fast, reliable solutions—just like family.

24/7
Live Answer

Locally Owned and
Operated.

No Mess Left
Behind

Our Comprehensive Plumbing, Heating & Cooling Services

The Waterworks Plumbing, Drain, Heating & Cooling offers a comprehensive range of services tailored to meet your specific needs. Whether it’s repairing your existing system, installing a new one, or ensuring peak performance year-round, our licensed professionals are equipped to handle it all. We provide efficient, mess-free solutions to keep your home or business running smoothly.

Why choose us?

Better care. Better value. Better results.™

Rapid response

With over 150 employees and more than 80 service vehicles, we ensure prompt service to address your needs swiftly.

Expert Technicians

Our team comprises highly trained, certified, and licensed professionals dedicated to delivering top-notch service.

Comprehensive Guarantees

We offer robust guarantees on select installations, providing you with peace of mind.

Exceptional Service

Committed to excellence, we support you before, during, and after the job is completed.

One-Stop Convenience

As a full-service provider, we handle all your plumbing and HVAC needs under one roof.

Customer Satisfaction

With over 1,800 reviews and a 4+ star rating, our customers' feedback speaks to our dedication and quality of service.

NEED A PLUMBING, HEATING AND COOLING EXPERT?

YOU’RE IN THE RIGHT PLACE

Schedule Your Service

Booking your plumbing, drain, heating, or cooling service with The Waterworks is simple. Contact us anytime via phone or schedule online. Our 24/7 live answering team ensures you receive prompt, professional assistance whenever you need it.

Meet Your Trusted Expert

When you choose The Waterworks, our licensed and background-checked technicians will arrive on time, fully equipped, and with protective shoe covers to keep your home clean. With decades of expertise, we're committed to delivering exceptional service and mess-free solutions.

Quality You Can Trust

Since 1986, we've been Central Ohio's trusted choice for quality plumbing, drain, heating, and cooling services. With transparent pricing, personalized care, and numerous five-star reviews, your satisfaction is always our top priority.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,795 Reviews
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kolyoilch
February 3, 2026

I have been using JonLe services for many years. Always professionally done job, very responsive techs. Would highly recommend

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Troy Naftzger
February 3, 2026

There came the same day and quickly diagnosed the issue. Peter was pleasant cordial and efficient. Highly recommend

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Bill
February 3, 2026

Jonle Heating & Cooling has always been professional, courteous, and friendly. They take take time to answer all questions and concerns and always treat me and my home with respect. The technician, Will, has been to my home several times and is polite, knowledgeable, and eager to have my system running efficiently. Everyone from Barb in scheduling, Mark in sales, and all the technicians are wonderful. I can't imagine using any other HVAC company. Thanks Jonle.

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Mitchell Fleisher
February 2, 2026

Had a water main leak and Water Works did an amazing job! The estimate was accurate and they did the job quickly and correctly! True professionals! Thank you!

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linda risteski
February 2, 2026

Quick and friendly Just what we need in this Ohio cold

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mark nofziger
February 2, 2026

Discovered a plumbing issue with a toilet before going to bed. We’ve always had good luck with waterworks so I scheduled an appointment online the next morning and they were able to come out later that same day. Communication and service were excellent.

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Kathy Kaiser
February 2, 2026

Our shower backed up one morning and I called Waterworks. They came out the same day in bad weather and fixed it.

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Mila Brener
February 1, 2026

Austin with Waterworks has helped us numerous times with the broken toilets in the high rise building. These toilets are very tricky and require lots of experience and expertise. Austin demonstrated all the skills needed to repair them. He was very knowledgeable, courteous, and hard working. We really appreciate his great service!

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Holly Newman
January 31, 2026

Cory fixed my furnace. He was very professional and quick. It cost far less than I expected it to. Thank you Cory and JohnLe Heating and Cooling. I really appreciate you.

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Kevin Maynard
January 31, 2026

The technician was the best. He answered all my questions and treated the property like it was his own.

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Jon Bullock
January 30, 2026
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Les Kausek
January 30, 2026

Great service. Job was done quickly and affordably. Would definitely recommend.

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Jessica Jarvis
January 30, 2026

Wade was great! He was professional, effect, friendly and helpful! He fixed the problem and was up front about cost and what to expect!

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Brett Stratmann
January 30, 2026
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Cheryl Doughman
January 30, 2026

Great customer service Explained everything in detail Arrived when they said they would Will be using their service again

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Susan Hill
January 30, 2026

Logan was very professional and explained the issue well and made suggestions for preventing this issue in the future. He came prepared and cleaned up after his work. I will always use this company for all my plumbing and drain issues, as well as for HVAC services.

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Yvonne Washington
January 30, 2026

Waterworks technician was very friendly and very helpful. Although he couldn't perform what was needed at time because of all the snow blocking the work he needed to do outside the house. He explained and I agreed to call Waterworks back to do the job once most of snow was gone. Thank you!

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Marshall Scarborough
January 30, 2026

They were able to respond to our problem quickly and effectively. Great communication! Will use again!

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Laura Nesbitt
January 25, 2026

Great availability and communication. This company is top-notch. Thank you for your service.

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Sarah Ensign
January 24, 2026

We had an untimely plumbing emergency on a Saturday right before a big snow storm! They responded quickly and fixed everything quickly! Highly recommend!!!!!

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Rocky Kraemer
January 23, 2026

I've been dealing with Jonle for many years. The folks there are very nice and very dependable. You will not be disappointed if you give them a try. Thanks to the Jonle team for years of great service.

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Jeri
January 23, 2026

Great job. Got them coming in spring for AC maintenance too included in price as a package deal.

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Dave Goldschmidt
January 22, 2026

Great group to work with. Fast response and helpful attitude, always taking the time to explain things in detail.

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Bill Rocklin
January 22, 2026

We had our annual furnace maintenance from JonLe today. As always, the tech (Noah Petit) was professional, courteous, and efficient. Worth considering if you need furnace or A/C install, service or repair.

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Tim Merkel
January 22, 2026

As always y'all truly take care of us. He was in and out and cleaned up after himself. Informed us of the condition of our equipment and air cleaner. Appreciate y'all vet much.

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Brad Binau
January 21, 2026

Michael was prompt and thorough. $500 seemed a little steep for 2 hrs of work.

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Jim Hall
January 21, 2026

Heating system annual inspection and maintenance was on time and professionally executed by Mr. Shepherd, a knowledgeable service technician. I would welcome him back into my home for future maintenance and/or repairs.

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Miles Thompson
January 19, 2026

Had a water main issue. Feared it was outside. Set appt online through the website, which was fairly straightforward and easy to do from a user standpoint. Rodney, the Technichian assigned to our job , arrived at about 9am and was done by approx 1030. After carefully assessing the situation , he determined the issue was inside and gave us the estimate for what he believed would solve our issue, making clear this was the simplest and that he wanted to start with that to make the repair. If that didn't work , it would be more involved. He did in fact successfully repair the problem by the simpler means. Would recommend Waterworks and will use them again if needed.

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Tom Laine
January 19, 2026

Been with them for several years and always do a great job.

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Susan Demuth
January 19, 2026

We have been Jonle customers for over 30 years. Customer service is top notch! We have never been disappointed.

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Brian Heath
January 16, 2026
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Peter Hetterscheidt
January 15, 2026

Everyone with whom I spoke were professional and understanding of my issue. However, the tech was quick ,neat and knowledgeable, I felt the price for the installation was a little high but it was similar to other companies.

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Sarah Cline
January 14, 2026

Kevin came out and did a good job. Nice guy pleasant to talk to and very professional.

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Jesse Carroll
January 14, 2026

Thank for coming on time also for coming and fixing my shower.

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Andy Shaffer
January 13, 2026

Extremely polite and patient while on the call and followed up perfectly with me afterwards.

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frank michaels
January 13, 2026
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MaryLee Duvall
January 13, 2026

Our technician, Chris, was great! He was very knowledgeable and confidently completed our repairs. A+++

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Shawn Patrick
January 12, 2026

Jonlee always provides great expertise, service & courtesy. Very happy with their services.

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Eric S. Brown
January 12, 2026

Available same day as I called. On time. Neat and respectful, went immediately to inspect the problem, provided an estimate, and began repairs. Completed quickly and efficiently. Left no mess. All good.

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John Adams
January 10, 2026

We move in 10 years ago. Several year ago we had JonLe service our two systems. Our AC units we’re now 15 years old and needed replaced along with the coils. JonLe gave us great prices, great service and the staff finished the job on both systems in one day. Couldn’t be happier, Thanks JonLe John A.

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Daniel Harrington
January 8, 2026

Peter was straight to the point, kind, professional, and prompt. Exceeded my expectations.

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Ken Peace
January 7, 2026

We feel that your salesperson and the technicians where very experienced. Happy with the entire service.

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Thomas Rutan
January 6, 2026
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Gary Moreland
January 6, 2026

John Davis was the technician from Waterworks and he was very efficient, professional and courteous

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Dorie Eisenman
January 5, 2026

I needed to have a new kitchen faucet installed. Waterworks was recommended to me by a friend. Just to be sure I checked out their reviews online, which added up to 4.7 out of 5 stars. I called at 7:45 a.m. the day after New Years Day (a Friday morning), and an actual human, who spoke understandable English, answered. I explained my problem, and she checked that day's scheduled openings, of which there were none. That didn't surprise me, but then I was happily surprised when she offered me an appointment Monday morning. I happily booked it, and, sure enough , Kameron showed up right around 8:30. After some show and tell on my part, he quickly, efficiently, and professionally got to work. He found that I needed new hot and cold water shut-off valves with new 1/4-turn angle stops for improved serviceability, which I authorized him to do after showing me the problem. He was most polite, personable and respectful to me and of my home, and knowledgable, finishing the job in a timely manner and to my complete satisfaction. I am putting Waterworks (and Kameron) on my speed dial for any future needs. Can't recommend them highly enough!

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William Chumbley
January 5, 2026

Always great service, Jason gave me good information on condition and age of my furnace. He was very knowledgeable and helpful.

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deborah oneal
January 3, 2026

Quick very detailed service ,friendly and knowledgeable service person.

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Jack Fisher
January 2, 2026

On time, professional, and clean. Will absolutely use again, thank you!

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Caitlin Faas
January 2, 2026

Glad I chose Waterworks for my plumbing main valve fix - they quoted me $100 under Atlas Butler (where I was a member). Very professional!

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Len Damico
January 2, 2026

The Waterworks Plumbing, Drain, Heating & Cooling--- Living in a high-rise residence comes with a lot of special attention in regard to plumbing, draining and sewage. Waterworks Has become a trusted ally In regard to problem, identification, planning, Knowledgeable and experienced design, And flawless implementation. What more could you want? I highly recommend Waterworks.

Save Big with

Our Current Specials!

At JonLe Heating & Cooling, we believe in providing value for every customer. Take advantage of our exclusive deals to make your HVAC service more affordable.

$50 Off

Furnace Tune-Up

Keep your system running smoothly and efficiently this winter.

Expires 12/31/25

$100 Off

New HVAC Installations

Upgrade to an energy-efficient system and save big.

Expires 12/31/2025

Contact Information

The Waterworks Plumbing, Drain, Heating & Cooling

550 Schrock Rd, Columbus, OH 43229

Monday24 Hours
Tuesday24 Hours
Wednesday24 Hours
Thursday24 Hours
Friday24 Hours
Saturday24 Hours
Sunday24 Hours

Trusted by the Columbus Community

for Over 65 Years

Our unwavering commitment to excellence has established The Waterworks Plumbing, Drain, Heating & Cooling as one of Central Ohio’s most trusted service providers. Our dedication to quality and customer satisfaction has been recognized through numerous accolades, including the Angie’s List Super Service Award and the Consumer’s Choice Award for Plumbing Contractors since 2003.

Save Money With our

Energy Savings Plan

Sign up for our energy savings plan to save more and keep your equipment running at peak performance.

Membership Table
Membership Perks Silver Gold
Heating System Inspection
Cooling System Inspection
10% Discount on All Parts & Labor Charges
30% Discount on All Parts & Labor Charges
Add-Ons Available
Priority scheduling
PRICELESS

PROUDLY SERVING OUR

OHIO AREA NEIGHBORS

Someone's day is about
to get better.