Water Heater Repair, Installation & Replacement in Columbus, Ohio

Reliable Hot Water Solutions for Homes & Businesses

A dependable water heater is essential for daily tasks like bathing, cooking, and cleaning. If your water heater is leaking, failing to heat water, or becoming inefficient, it may be time for a professional repair or replacement.

At The Waterworks, we provide expert water heater repair, installation, and maintenance services to ensure consistent hot water while maximizing energy efficiency. Whether you have a traditional storage tank, tankless water heater, or hybrid system, our licensed technicians will keep your hot water running smoothly.

Call us today to schedule a professional water heater service in Columbus and surrounding areas.  

Schedule Your Service Now!

Common Water Heater Problems & Their Causes

Even with proper maintenance, water heaters can develop issues over time. Here are some common problems:

  • No Hot Water or Insufficient Heating – May be due to a faulty heating element, thermostat issues, or an undersized unit.
  • Strange Noises (Rumbling, Popping, or Whining) – Caused by sediment buildup in the tank, reducing efficiency.
  • Discolored or Rusty Water – Indicates corrosion inside the tank, often requiring anode rod replacement or a new unit.
  • Rotten Egg Odor – Suggests bacteria buildup in the tank, which needs flushing and treatment.
  • Leaking Water Heater – Could be due to a faulty temperature and pressure (T&P) relief valve or a corroded tank needing replacement.

If you notice any of these issues, call The Waterworks for fast, reliable service before the problem leads to expensive damage.  

Should You Repair or Replace Your Water Heater?

Not sure whether to repair or replace your water heater? Here’s a quick guide:

Repair Your Water Heater If:

  • The issue is minor, such as a thermostat or heating element failure.
  • The unit is less than 10 years old and well-maintained.
  • You experience occasional issues, but the system still functions reliably.

Replace Your Water Heater If:

  • Your unit is 10–15 years old and showing signs of wear.
  • There’s corrosion, rust, or leaking from the tank.
  • Your system no longer meets your household’s hot water needs.
  • You want to upgrade to an energy-efficient model to lower utility bills.

Our team will assess your water heater’s condition and recommend the best solution for your needs and budget!

Extend the Life of Your Water Heater with Routine Maintenance

Regular maintenance helps extend the life of your water heater and improves efficiency. We recommend:

  • Flushing the Tank Every 6–12 Months – Prevents sediment buildup that can reduce efficiency.
  • Checking the Anode Rod – Prevents rust inside the tank and should be replaced if corroded.
  • Inspecting T&P Valves – Ensures safety by preventing pressure buildup inside the tank.
  • Checking for Corrosion – Catching early signs of rust or leaks can prevent costly damage.

Routine maintenance ensures long-term performance and lower energy costs.

Our Water Heater Services

At The Waterworks, we offer a full range of water heater services, including:

  • Water Heater Repair – Fixing heating issues, leaks, and pressure problems.
  • Water Heater Installation & Replacement – Upgrading to modern, energy-efficient models.
  • Tankless Water Heater Services – Installation, maintenance, and repairs for on-demand hot water systems.
  • Routine Maintenance & Inspections – Preventive care to extend lifespan and improve efficiency.

Our licensed technicians work on all major water heater brands to ensure reliable performance. 

Why Choose The Waterworks?

  • Nearly 40 Years of Experience – Trusted plumbing professionals serving Columbus since 1986.
  • Licensed & Certified Technicians – Experts in traditional, hybrid, and tankless water heaters.
  • Fast & Reliable Service – Quick response times for urgent repairs & installations.
  • Energy-Efficient Solutions – We help you choose the best system for performance & savings.
  • Upfront Pricing & No Hidden Costs – Transparent service estimates, so there are no surprises.

If your water heater is leaking, making strange noises, or struggling to keep up, our team is ready to help! 

Proudly Serving Columbus & Central Ohio

The Waterworks provides water heater repair, installation, and replacement services across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:

  • Columbus
  • Dublin
  • Westerville
  • Gahanna
  • Hilliard
  • Newark
  • Pickerington
  • Powell
  • Reynoldsburg
  • Upper Arlington
  • Grove City
  • Grandview Heights
  • Bexley
  • Beechwold
  • Blacklick
  • Clintonville
  • German Village
  • Lewis Center
  • London
  • Polaris
  • Short North
  • Victorian Village

If you’re in Central Ohio, we’re just a phone call away!

Schedule Your Water Heater Service Today

Is your water heater leaking, making noises, or failing to provide hot water? Don’t wait for a complete failure!

Call The Waterworks today to schedule professional water heater repair, installation, or maintenance with Columbus’s plumbing experts.  

Schedule Your Service Now!

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 4,000 Reviews
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Phyllis Collord
April 13, 2026

Have used them for well over 30 years at my home and condo. Extremely reliable. Their technicians are always personable and knowledgeable. Office staff is also kind and pleasant. Would highly recommend. Price paid is for annual service contract which includes a visit in Spring for HVAC and one in fall for furnace.

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Susan .Martin
April 13, 2026

I’ve used Jonle for many years and have always been happy with work done. They explain everything and are good to work with.

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Anthony Hungler
April 13, 2026

The office staff is always courteous and makes scheduling appointments painless. The technicians are always courteous, prompt, professional, and thorough. They always explain what they did, how the system is performing, and offer to answer any questions. The email documentation with photos of everything checked and completed is reassuring. We have been customers for decades and the Jonle team has never given us a reason to consider anyone else. The semi-annual planned maintenance package is very cost effective.

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Jack Schute
April 13, 2026

The tech was very professional and courteous. He did a wonderful job and left the place as clean as he found it.

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Kenneth. Frey
April 13, 2026
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Bob Myers
April 13, 2026

Had my yearly A/C tune up, everything was great and ready for another Summer..

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Nancy Bunner
April 12, 2026
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Sandra Buensalida
April 12, 2026

Seth did an excellent job fixing my outdoor pipe problem. He was professional, knowledgeable, and took the time to explain what was causing the issue and how he was going to fix it. The repair was done efficiently, and everything is now working great. Thanks so much!

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Alvin L.
April 12, 2026

It was easy to make an appointment. I was kept informed when the technician was arriving, and they sent a picture. He did a great job, and answered any questions I had. Very polite and friendly.

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Jon Moffitt
April 11, 2026

The JonLe HVAC maintenance is terrific. Todd did a great job. They are always professional and respectful of my space and time. They provide terrific reminders and notice. Todd was right on time. It is reassuring to know that my air conditioner is working well with summer coming.

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Mark W Bruce
April 10, 2026

As always, excellent service from Waterworks for a clogged basement floor drain. Aaron arrived early in the scheduled (same day) time, quickly assessed the situation and was finished within an hour. Aaron is always friendly and professional. Waterworks is our go-to for any plumbing services, and I give them my highest recommendations.

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Kyle A. Heatherly
April 10, 2026

Quick, efficient service for a reasonable cost!

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Janice McDonald
April 10, 2026

I called Waterworks for an estimate for a new sump pump installation as mine was decades old. The tech had one in his truck and the price was reasonable. He installed it right away and did a good job cleaning up. I was very happy with the service.

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Connie Gray
April 9, 2026

Conrad and Brayden were friendly and helped us find the source of our water leak. They cleaned up the mess and we are very appreciative. Will call Waterworks Plumbing again. We also felt the pricing was reasonable.

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Moussa Cisse
April 9, 2026

This is one of the honest company I have requested Plumbing services for. I requested an inspection on my downspout from them and they sent a technician the same day within a few hours. The technician was Devonte. He was professional and very honest. He explained the system for me clearly and share some expectations upfront. I really like his humanity side and represents his company well.

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Kathleem Lameier
April 9, 2026

Matt serviced, my furnace today, very professional, wore booties to protect my carpet very efficient, explained everything that he did in a timely manner. Explained the efficiency of my furnace. Matt has serviced my air conditioning and furnace in the past, and I feel very confident with his return service. It's great to count on the same company to provide the same employees for very friendly and efficient service.Always please with the service I receive fromJonLe

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Carl Shreve
April 9, 2026

I have been with Jonle Heating & Cooling for about 40 years. They have always given .excellent service.

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Debbie Perry
April 9, 2026
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William Freeman
April 8, 2026
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Sherri Macik
April 8, 2026

Waterworks never disappoints!! Chris Mays arrived on time and finished up within an hour!! He fixed my outside hose bib and an annoying running toilet!! So appreciated his work and expertise!! Reasonably priced too!! Thanks Chris!!! Sherri

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Janet Ford
April 8, 2026
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John Yungbluth
April 7, 2026

Mark was very helpful in checking the system’s functionality while explaining the life of parts and what to look out for. The maintenance checks are always helpful in extending life of the system.

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Rick Smith
April 7, 2026

They showed up on time and went about his business as scheduled, after checking out the unit inside he went out and did a thorough job on the unit outside. After he was done he came inside went over everything he did with me and said it all was good and left. Will has a great attitude and definitely a plus for JonLe

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Gene Wambaugh
April 7, 2026

Very professional & polite individual

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Bryan Vidler
April 7, 2026
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D L
April 7, 2026

Needed to have my air conditioner tuned up. Very easy to get an appointment. Technician was great, signed up for Silver Plan. Overall excellent experience.

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Judi Heile
April 7, 2026

The technicians at JonLe always show up, confidently handle our semi annual visits, and are available when any serious issue occurs.

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John Folk
April 6, 2026
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Phil Giessler
April 6, 2026
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Mary Umphrey
April 6, 2026

Always professional, polite,knowledgable

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Amy Carney
April 6, 2026

Cornell was quick, knowledgeable, and helpful. Excellent service!

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john Denney
April 6, 2026

Great service and quick response to solving a plumbing drainage issue. Kept us updated with timing and details. I would definitely recommend to anyone needing help. Thank you

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Raymond J. Hogan
April 3, 2026

Tech. did a wonderful job.

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Gregory Napolitano
April 3, 2026

Great job as always I had Will at my house the technician he did an awesome job. He knows his stuff and I couldn’t be happier very knowledgeable and let me know everything you did and took care of it all.

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Jean Niederhausen
April 3, 2026

Cory was efficient and was very helpful in completing the work that was needed. He did his work and let us know all that he found.

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Linda Hall
April 3, 2026
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Mike Powell
April 3, 2026

Arrived on time and was efficient. Diagnosed a problem and had the part in the truck to make the repair. Been using them for years.

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Mike
April 2, 2026

Professional, clean and knowledgeable. Good experience.

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Fred Bahr
April 2, 2026

They installed my furnace and AC. I have a service contract with them for years. I get semi annual checkups for no additional cost. I have had a problem with my equipment only once. There were no labor costs. There was a discount on the parts required. I am a happy customer for over 15 years. Every service person has been polite and very capable.

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Oscar Rummel
April 2, 2026
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Jane Bluvol
April 1, 2026
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Gary Trovillion
April 1, 2026

Biannual HVAC system check

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1 GRR2000
April 1, 2026

JonLe performed their semi annual equipment check. As always their service rep was professional and performed the service quickly.

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Richelle
March 31, 2026

Very courteous, prompt and professional. Peter was extremely helpful and professional. Highly recommend this company.

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Ryne Dolney
March 31, 2026
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Nancy Rosato
March 31, 2026

Needed help with my shower valve. The two young men that came were very knowledgeable and professional. Definitely recommend them.

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Lori Hutchison
March 31, 2026

We have been clients for 30 yrs of this company and love them and call them For all plumbing hvac needs. Their so accommodating , personable , professional , friendly , on time , keep u up on what their doing how the fix is going and always ask if price is what u can pay for fix. Their always there for u in emergency for toilet that doesn’t stop over flowing , busted pipes and busted block outdoor under yard pipe fixes. We have had them all living in our current house for 36 yes . Love this company and grateful for all their experience and fixes they have done for us ! And they guarantee everything for a long time .

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Jon Matthews
March 31, 2026

Came out on a emergency call and enabled us to open up the very next day.

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TJ Wagner
March 31, 2026

Quick response time, identified the issue very quickly and fixed it very quickly. Very happy with their work and would definitely use them again.

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Rose Cave
March 31, 2026

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