Water Heater Repair, Installation & Replacement in Columbus, Ohio
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Tankless Water Heater Installation
Our Services
Reliable Hot Water Solutions for Homes & Businesses
A dependable water heater is essential for daily tasks like bathing, cooking, and cleaning. If your water heater is leaking, failing to heat water, or becoming inefficient, it may be time for a professional repair or replacement.
At The Waterworks, we provide expert water heater repair, installation, and maintenance services to ensure consistent hot water while maximizing energy efficiency. Whether you have a traditional storage tank, tankless water heater, or hybrid system, our licensed technicians will keep your hot water running smoothly.
Call us today to schedule a professional water heater service in Columbus and surrounding areas.
Common Water Heater Problems & Their Causes
Even with proper maintenance, water heaters can develop issues over time. Here are some common problems:
- No Hot Water or Insufficient Heating – May be due to a faulty heating element, thermostat issues, or an undersized unit.
- Strange Noises (Rumbling, Popping, or Whining) – Caused by sediment buildup in the tank, reducing efficiency.
- Discolored or Rusty Water – Indicates corrosion inside the tank, often requiring anode rod replacement or a new unit.
- Rotten Egg Odor – Suggests bacteria buildup in the tank, which needs flushing and treatment.
- Leaking Water Heater – Could be due to a faulty temperature and pressure (T&P) relief valve or a corroded tank needing replacement.
If you notice any of these issues, call The Waterworks for fast, reliable service before the problem leads to expensive damage.
Should You Repair or Replace Your Water Heater?
Not sure whether to repair or replace your water heater? Here’s a quick guide:
Repair Your Water Heater If:
- The issue is minor, such as a thermostat or heating element failure.
- The unit is less than 10 years old and well-maintained.
- You experience occasional issues, but the system still functions reliably.
Replace Your Water Heater If:
- Your unit is 10–15 years old and showing signs of wear.
- There’s corrosion, rust, or leaking from the tank.
- Your system no longer meets your household’s hot water needs.
- You want to upgrade to an energy-efficient model to lower utility bills.
Our team will assess your water heater’s condition and recommend the best solution for your needs and budget!
Extend the Life of Your Water Heater with Routine Maintenance
Regular maintenance helps extend the life of your water heater and improves efficiency. We recommend:
- Flushing the Tank Every 6–12 Months – Prevents sediment buildup that can reduce efficiency.
- Checking the Anode Rod – Prevents rust inside the tank and should be replaced if corroded.
- Inspecting T&P Valves – Ensures safety by preventing pressure buildup inside the tank.
- Checking for Corrosion – Catching early signs of rust or leaks can prevent costly damage.
Routine maintenance ensures long-term performance and lower energy costs.
Our Water Heater Services
At The Waterworks, we offer a full range of water heater services, including:
- Water Heater Repair – Fixing heating issues, leaks, and pressure problems.
- Water Heater Installation & Replacement – Upgrading to modern, energy-efficient models.
- Tankless Water Heater Services – Installation, maintenance, and repairs for on-demand hot water systems.
- Routine Maintenance & Inspections – Preventive care to extend lifespan and improve efficiency.
Our licensed technicians work on all major water heater brands to ensure reliable performance.
Why Choose The Waterworks?
- Nearly 40 Years of Experience – Trusted plumbing professionals serving Columbus since 1986.
- Licensed & Certified Technicians – Experts in traditional, hybrid, and tankless water heaters.
- Fast & Reliable Service – Quick response times for urgent repairs & installations.
- Energy-Efficient Solutions – We help you choose the best system for performance & savings.
- Upfront Pricing & No Hidden Costs – Transparent service estimates, so there are no surprises.
If your water heater is leaking, making strange noises, or struggling to keep up, our team is ready to help!
Proudly Serving Columbus & Central Ohio
The Waterworks provides water heater repair, installation, and replacement services across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
- Beechwold
- Blacklick
- Clintonville
- German Village
- Lewis Center
- London
- Polaris
- Short North
- Victorian Village
If you’re in Central Ohio, we’re just a phone call away!
Schedule Your Water Heater Service Today
Is your water heater leaking, making noises, or failing to provide hot water? Don’t wait for a complete failure!
Call The Waterworks today to schedule professional water heater repair, installation, or maintenance with Columbus’s plumbing experts.
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
Easy to schedule service, but price is high. It seemed like the tech made up the price on the spot. Works was well done. Great in a pinch but I would shop around if there is time.
The service man was very prompt, polite professional, and got the job done!
I called in a panick with water in my basement and the technician was out to my house in less than 2 hours on a holiday weekend.
Matt Sunnenberg did a wonderful job diagnosing the problem with our AC. He knew what the issue was before opening the compartment to show me the AC coil unit. 19 years old and the rust and decay of the unit was amassing to see. Matt explained all of our options and the cost involved. His advice to replace all of the AC components made the most sense and we felt most confident in his recommendation. Because of the delay in getting the new AC unit ordered and installed, Matt did us a big favor by adding enough Freon to our existing unit in order to keep the house cool temporarily. Thank you, Mike
The appointment couldn't have gone better. It appears that the hose from the water softener had come loose from the drain pipe and that's what was causing the water problem. Thanks for coming out . I hope the problem was taken care of. I wasnt charged as he was there for less than 15 minutes.
We have been dealing with this company for 30 years. They are top notch and all their technicians are very professional and knowledgeable. We subscribe to their maintenance contracts and as a result we have never had a breakdown. They don't try to sell you stuff that you don't need.
We have used Jonle for all our HVAC needs for many years. They are always responsive, on time, respectful of your property, and do what they say they are going to do. We highly recommend them.
Jonle was wonderful to work with from the start. Patrick was excellent- knowledgeable, easy to talk to, and quickly followed up with a quote and timeframe even though the service manager was out of the office that day. I received prompt communication the next morning about the tech’s arrival window, additional text reminders, and even a call the following morning asking if we’d like to move up our timeframe due to a cancellation. Our service tech Chad was kind, professional, got the job done quickly and spent time answering my questions & talking me through everything. I felt very confident in the work he did and information he provided. Their pricing was competitive and significantly better than one of “bigger” names out there (a company we will never be using again now that we’ve found Jonle). It was more in line with other fairly priced companies. Everything was excellent from start to finish and we will use them again in the future and also recommend to others!
Jonle 's employees are very courteous, experienced, and knowledgeable. I can always count on them when needed. They keep my system up and running!
We've been using JonLe for all our HVAC for many years. They are an A+ company with great people. The technicians are friendly, experienced, and very knowledgeable. We use their maintenance plan and get two checkups a year. Best deal ever. JonLe is a fantastic company and I never expect to use anyone else.
Matt was great and resolved my issues for a reasonable cost. AC up and running
Great experience this morning with Matt , prompt, professional,Went right to work. Diagnosed the issue, anserded my questions,made the repair. Thank You...!
Technician very polite, professional. He was on time and actually early for my scheduled appointment. I have been using Jonle for over 30 years. Never been disappointed.
Waterworks has been a true partner in all aspects of plumbing repairs. At any moment, I can call and the representatives are truly dedicated to ensuring a pleasant experience. The technicians are very professional and take the time to ensure accuracy with all repairs. I will definitely advocate Waterworks for all your plumbing repairs.
Waterworks is my go to company. I have used them many times. They are quick to respond and do a fabulous job!! Their employees are knowledgeable, and provide excellent customer service.
No complaints over the four or five years Jonle has kept our heating and AC working smoothly. Furnace broke down in the freezing weather and they were out the same day, replacing it faster than seemed possible.
JonLe has knowledge technicians who arrive on time and are very good at what they do. They explain everything being done and are proactive on all maintenance items.
We have used Jonle for 20 years and Steve has been our technician the entire time. I keep asking for Steve. He is excellent.. We've had our furnace and A/C unit replaced by Jonle and have saved money on our utility bill. I will not use any other heating company. You can trust this company to do the job right the first time.
Very professional service! I have yearly maintenance done and they are great every year!
I use waterworks for annual maintenance of my drain lines. They are professional and willing to accommodate any scheduling issues. Luke came out today and did a great job.
Been using JonLe for approx 7 or 8 years. My Tech Tim is Great. Very knowledgeable takes his time and leaves everything spotless. Give them a try. You will be .satisfied.
Todd and The Waterworks performed another 5 star service. Greatly appreciate their plumbing and HVAC services.
On a Tuesday evening at 5pm, we described the problem to Waterworks expecting to have to wait a couple of weeks for an appointment. Instead, they were able to get us on the schedule for Thursday afternoon (only 2 days later)! That day, Brian, our plumber, called and texted to say he when he would arrive, and he did right on schedule. He looked at the problem and identified a couple of different ways it could be handled. Then, Brian looked at pricing for each option to determine the one that was most long lasting yet cost effective. He then worked quickly but carefully to complete the job. And Brian did a great job cleaning up! Couldn't be happier with the job.
Very professional, top-notch service. We had an issue with our sump pump, it was resolved and exceeded my expectations. Great job.
I've been with Jonle for years. As always, the service man was excellent, explained everything, answered all my questions, set everything back to my preference, and even brought in my Amazon package from my porch.
We called and got an appointment immediately. Omar came out and looked at our sink and clogged drain letting us know every step what was going on and what he may be doing going forward until our drain was clear. He was very respectful and friendly and would definitely call them again.
Conrad came in and did a thorough check of the pipes. Fixed the leak and potential leak areas. Fast, friendly and did a great job!
Mark was professional, courteous, thorough and very informative. He was on time and efficient.
Waterworks came right out and saved the day. I had a leak in my crawl space. He came out found the problem and fixed quickly. And didnt cost a fortune.
Repaired previously installed outdoor faucet fixture at no charge even though it was out of warranty (by a week or so)
We received great, prompt and courteous service from Jonle when replacing our furnace. They didn't use high pressure tactics, pleasantly answered all of our questions. The installers were efficient, clean and professional. Our sales person, Jeff Gray followed through until everything was complete and he knew we were satisfied.
Chad did a great job . He serviced the AC unit, and he had to return to finish the job when the temperature cooperated.
I have been a customer of Jonle for 18 years. They have always been very professional and dependable. I would highly recommend Jonle for all your Heating and AC needs.
I tried to do what I thought was a simple diy turned disaster lol. Peter was great ,very knowledgeable fixed the pipe in my shower. Would recommend Peter and waterworks plan to use again for future projects. Thanks
Technician showed up on time, fixed the two problems, cleaned up, and gave us good advice for future preventative maintenance.
Ivan was extremely responsive, did great work, and provided very helpful tips. I’ve used Waterworks several times for our old home. They always do a great job.