Reliable Plumbing Services in Columbus, Ohio
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Trusted Plumbing Solutions for Homes & Businesses
Plumbing problems can happen at any time, and when they do, you need a team you can trust. For nearly 40 years, The Waterworks has been providing expert plumbing, drain, heating, and cooling services to homes and businesses across Columbus, Ohio, and surrounding counties. Whether you’re dealing with a leaky faucet, clogged drain, sewer backup, or major pipe repair, we’re here to deliver fast, reliable, and high-quality solutions—24/7.
Comprehensive Plumbing & Drain Services
A small plumbing issue can quickly turn into major damage if left unchecked. That’s why we provide round-the-clock emergency services to address burst pipes, sewer backups, and water line failures before they escalate. Our certified plumbers specialize in:
- Water Line Repair & Replacement – From minor leaks to full repipes, we ensure your water supply stays uninterrupted.
- Sump Pump Installation & Repair – Protect your home from basement flooding with expert sump pump services.
- Gas Line Repairs & Installations – Safe and professional gas line inspections, repairs, and installations.
- Fixture Repair & Replacement – Upgrading your bathroom or kitchen? We install sinks, faucets, toilets, and more.
- Garbage Disposal Repair & Replacement – Keeping your kitchen running smoothly with expert disposal services.
If water runs through it, we can fix it.
Water Treatment & Filtration Solutions
Hard water and contaminants can take a toll on your plumbing system and appliances. Our advanced water treatment services help:
- Reduce mineral buildup in pipes and fixtures
- Improve water taste and quality
- Extend the lifespan of your plumbing system
We’ll test your water and recommend the best filtration or softening system for your home.
Advanced Plumbing Solutions
Some plumbing problems require specialized expertise. Our advanced solutions include:
- Slab Leak & Repair – Non-invasive techniques to fix leaks under your foundation.
- Backflow Prevention & Certification – Ensuring your drinking water remains clean and safe.
- Trenchless Pipe Repair – No-dig solutions to repair underground pipes without major excavation.
- Sewage Lift Station & Septic Services – Keeping waste removal efficient and problem-free.
- Hydro-Excavation – Safe, non-destructive digging for underground utility work.
These modern, cost-effective solutions help prevent major disruptions while saving you time and money.
Expert Drain & Sewer Services
If your basement has an ejector pump, you rely on it to move wastewater safely. Our services include:
- Ejector Pump Repairs – Fixing issues before they cause flooding.
- Routine Maintenance – Preventing unexpected failures.
- New Installations – Upgrading to efficient, high-performance systems.
A failing ejector pump can lead to sewage backups and serious water damage—we’ll make sure yours is in top shape.
Why Choose The Waterworks?
For nearly four decades, The Waterworks has been the go-to plumbing, drain, heating, and cooling service provider in Columbus, Ohio. Here’s why customers trust us:
- Experienced, Licensed Technicians – Highly trained professionals delivering top-tier service.
- 24/7 Emergency Availability – Plumbing problems don’t wait—neither do we.
- Upfront, Transparent Pricing – No hidden fees, no surprises.
- State-of-the-Art Technology – The latest tools for faster, more efficient repairs.
- Locally Owned & Operated – Serving Columbus and surrounding areas since 1986.
We stand behind every job with quality guarantees and long-term reliability.
Proudly Serving Columbus & Central Ohio
The Waterworks serves Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our key service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
Need plumbing or drain services? We’re just a call away!
Schedule Your Service Today
Whether you need emergency repairs, routine maintenance, or a planned upgrade, The Waterworks is ready to help. Call us today or schedule an appointment online to experience the best plumbing, drain, heating, and cooling services in Columbus, Ohio.
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
We needed fire hydrant repair. For privately owned hydrants. I have used them multiple times they are always absolutely the best.
They were able to get me in and taken care of very ppromptly. Definitely the best service I have had done. Highly recommend.
I've used Waterworks 5 times now, and will again when I need plumbing work. Most recently, I needed a leak under a bathroom sink fixed and I also needed a new faucet. Todd Shepherd did a fantastic job! Very happy.
We have used Waterworks Plumbing for multiple commercial repairs and they have always done a tremendous job!
Mr Victor Gonzalez was awesome he did a great job and taking the time to explain everything
The service person who came was very kind and on time. I was hoping there was record of what electrician they had come out to install the outlet for my sump pump they installed 6 years ago, but they said they don't keep records that long ago which was unfortunate, since it the faulty outlet that stopped the sump pump from working which then caused my basement to flood.
Great service! The technician, Noah Pettit, showed up on time, explained what he was going to do, and then did it in a thoroughly professional manner. He was very friendly and courteous throughout.
Our technician, Wade, was exceptionally professional and knowledgeable. Despite having to work in a very tight space, he took extra care and spent additional time ensuring that nothing was damaged. His attention to detail and commitment to quality were greatly appreciated.
We have used JonLe for a very long time, over 20 years. Everyone has been friendly and very helpful. Will Ross was our technician this time. He was punctual and notified us that he was on his way. He answered our questions and did a great job with our A/C maintenance service. Thank you, Will!
I had a really positive experience with Water Works. They are one of the few places which will take Sunday calls. I called and the person I spoke to was professional. The technician Luke was out the next morning. The clog was cleared promptly. Thanks!
Mr. Sheppard did a FANTASTIC job. He took his time, was happy, friendly and respectful he explained what he was doing, explained our humidifier, air cleaner and thermostat (we just moved into a new home and no papers were left.) We would like to have him our system in the spring.
Our service tech Will did a great job. He was thorough and explained what he was doing
Excellent service; efficient with good explanation with digital photo of completed cleaning.
Fast and very thorough! The technician explained everything and let me know exactly what was going on the whole time.
Jon Le has been our go-to for annual AC/heating maintenance. Always quick to schedule and they listen to our concerns when we do have them.
I called this morning (Sunday) no doubt and they were courteous and on time and the tech guy pointed out the problems within seconds and will be back Tuesday hopefully to fix the problem. Thanks
Mat BALL CAME OUT TO GIVE US AN IDEA OF HOW wATERWORKS COULD FIX OUR PROBLEM. hE WAS VERY NICE AND HELPFUL. WE AE CONSIDERING THE PLANS HE OFFERED US.
Jordan called before he got here, went right to work, cleared the drain̈, put everything back together, tested and left work space clean. Very nice young man.
Excellent service and responded to our service call less than four hours and technician was very professional. We had a clogged tub drain
I never hesitate to call The Waterworks for any of my downspout, drainage, or other needs. They’re professional, honest, and find the most efficient solution. Today, Travis was out to my house, listened to my concerns, took the time to thoroughly investigate the possible causes. He even got on a ladder to check my very full gutter!! One problem solved—just like that! What a gentleman!! I’m so grateful.
Jordan came out, scoped the downspout pipes that were clogged up, removed a bunch of roots and other debris, and also cleaned out the rock-filter box by the road that the pipes dump the water into. (Water had been pouring over our gutters during rains so we assumed the pipes were plugged up before calling Waterworks.) He did a great job and is a super nice young man! 👏👏
We had Mark here for a/c maintenance and he was very knowledgeable about what we need to do to keep our 27 year old a/c running as long as possible. We appreciate his sharing his knowledge to help us limp our system along.
Jonle Heating & Cooling is a company you can trust! All my experiences with the have been positive. Friendly, knowledgeable technicians who know their stuff. I am on a maintenance program that service my heating and cooling systems. They keep them in top shape.
Jason was very friendly and knowledgeable. He shared his findings in a way that was easy to understand and had no problem explaining anything I couldn't. His recommendations seemed based on what was best for my home and my family!
Always on time and courteous. They always explain what exactly they do or what the problem is in laymen’s terms so I understand my options.
The servicemen did a great job. He found my leak when I had another service out here that did not find it so thank you thank you thank you
Todd was my technician and he did an excellent job. I needed my sink unclogged today and nobody was able to help me except Waterworks. I’ve used this company for over 35 years in my place of business and always trusted their reliability and quality of work.
I’ve used Waterworks a few times now and have always had excellent service, problems fixed quickly and prices have always been reasonable. When I have plumbing issues Waterworks is the first company I call. John was out today to fix and replace our sump pump and did a great job!
Easy to schedule service, but price is high. It seemed like the tech made up the price on the spot. Works was well done. Great in a pinch but I would shop around if there is time.
The service man was very prompt, polite professional, and got the job done!
I called in a panick with water in my basement and the technician was out to my house in less than 2 hours on a holiday weekend.
Matt Sunnenberg did a wonderful job diagnosing the problem with our AC. He knew what the issue was before opening the compartment to show me the AC coil unit. 19 years old and the rust and decay of the unit was amassing to see. Matt explained all of our options and the cost involved. His advice to replace all of the AC components made the most sense and we felt most confident in his recommendation. Because of the delay in getting the new AC unit ordered and installed, Matt did us a big favor by adding enough Freon to our existing unit in order to keep the house cool temporarily. Thank you, Mike
The appointment couldn't have gone better. It appears that the hose from the water softener had come loose from the drain pipe and that's what was causing the water problem. Thanks for coming out . I hope the problem was taken care of. I wasnt charged as he was there for less than 15 minutes.
We have been dealing with this company for 30 years. They are top notch and all their technicians are very professional and knowledgeable. We subscribe to their maintenance contracts and as a result we have never had a breakdown. They don't try to sell you stuff that you don't need.
We have used Jonle for all our HVAC needs for many years. They are always responsive, on time, respectful of your property, and do what they say they are going to do. We highly recommend them.
Jonle was wonderful to work with from the start. Patrick was excellent- knowledgeable, easy to talk to, and quickly followed up with a quote and timeframe even though the service manager was out of the office that day. I received prompt communication the next morning about the tech’s arrival window, additional text reminders, and even a call the following morning asking if we’d like to move up our timeframe due to a cancellation. Our service tech Chad was kind, professional, got the job done quickly and spent time answering my questions & talking me through everything. I felt very confident in the work he did and information he provided. Their pricing was competitive and significantly better than one of “bigger” names out there (a company we will never be using again now that we’ve found Jonle). It was more in line with other fairly priced companies. Everything was excellent from start to finish and we will use them again in the future and also recommend to others!
Jonle 's employees are very courteous, experienced, and knowledgeable. I can always count on them when needed. They keep my system up and running!