Reliable Plumbing Services in Columbus, Ohio

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Trusted Plumbing Solutions for Homes & Businesses
Plumbing problems can happen at any time, and when they do, you need a team you can trust. For nearly 40 years, The Waterworks has been providing expert plumbing, drain, heating, and cooling services to homes and businesses across Columbus, Ohio, and surrounding counties. Whether you’re dealing with a leaky faucet, clogged drain, sewer backup, or major pipe repair, we’re here to deliver fast, reliable, and high-quality solutions—24/7.
Comprehensive Plumbing & Drain Services
A small plumbing issue can quickly turn into major damage if left unchecked. That’s why we provide round-the-clock emergency services to address burst pipes, sewer backups, and water line failures before they escalate. Our certified plumbers specialize in:
- Water Line Repair & Replacement – From minor leaks to full repipes, we ensure your water supply stays uninterrupted.
- Sump Pump Installation & Repair – Protect your home from basement flooding with expert sump pump services.
- Gas Line Repairs & Installations – Safe and professional gas line inspections, repairs, and installations.
- Fixture Repair & Replacement – Upgrading your bathroom or kitchen? We install sinks, faucets, toilets, and more.
- Garbage Disposal Repair & Replacement – Keeping your kitchen running smoothly with expert disposal services.
If water runs through it, we can fix it.
Water Treatment & Filtration Solutions
Hard water and contaminants can take a toll on your plumbing system and appliances. Our advanced water treatment services help:
- Reduce mineral buildup in pipes and fixtures
- Improve water taste and quality
- Extend the lifespan of your plumbing system
We’ll test your water and recommend the best filtration or softening system for your home.
Advanced Plumbing Solutions
Some plumbing problems require specialized expertise. Our advanced solutions include:
- Slab Leak & Repair – Non-invasive techniques to fix leaks under your foundation.
- Backflow Prevention & Certification – Ensuring your drinking water remains clean and safe.
- Trenchless Pipe Repair – No-dig solutions to repair underground pipes without major excavation.
- Sewage Lift Station & Septic Services – Keeping waste removal efficient and problem-free.
- Hydro-Excavation – Safe, non-destructive digging for underground utility work.
These modern, cost-effective solutions help prevent major disruptions while saving you time and money.
Expert Drain & Sewer Services
If your basement has an ejector pump, you rely on it to move wastewater safely. Our services include:
- Ejector Pump Repairs – Fixing issues before they cause flooding.
- Routine Maintenance – Preventing unexpected failures.
- New Installations – Upgrading to efficient, high-performance systems.
A failing ejector pump can lead to sewage backups and serious water damage—we’ll make sure yours is in top shape.
Why Choose The Waterworks?
For nearly four decades, The Waterworks has been the go-to plumbing, drain, heating, and cooling service provider in Columbus, Ohio. Here’s why customers trust us:
- Experienced, Licensed Technicians – Highly trained professionals delivering top-tier service.
- 24/7 Emergency Availability – Plumbing problems don’t wait—neither do we.
- Upfront, Transparent Pricing – No hidden fees, no surprises.
- State-of-the-Art Technology – The latest tools for faster, more efficient repairs.
- Locally Owned & Operated – Serving Columbus and surrounding areas since 1986.
We stand behind every job with quality guarantees and long-term reliability.
Proudly Serving Columbus & Central Ohio
The Waterworks serves Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our key service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
Need plumbing or drain services? We’re just a call away!
Schedule Your Service Today
Whether you need emergency repairs, routine maintenance, or a planned upgrade, The Waterworks is ready to help. Call us today or schedule an appointment online to experience the best plumbing, drain, heating, and cooling services in Columbus, Ohio.
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Todd and The Waterworks performed another 5 star service. Greatly appreciate their plumbing and HVAC services.
On a Tuesday evening at 5pm, we described the problem to Waterworks expecting to have to wait a couple of weeks for an appointment. Instead, they were able to get us on the schedule for Thursday afternoon (only 2 days later)! That day, Brian, our plumber, called and texted to say he when he would arrive, and he did right on schedule. He looked at the problem and identified a couple of different ways it could be handled. Then, Brian looked at pricing for each option to determine the one that was most long lasting yet cost effective. He then worked quickly but carefully to complete the job. And Brian did a great job cleaning up! Couldn't be happier with the job.
Very professional, top-notch service. We had an issue with our sump pump, it was resolved and exceeded my expectations. Great job.
I've been with Jonle for years. As always, the service man was excellent, explained everything, answered all my questions, set everything back to my preference, and even brought in my Amazon package from my porch.
We called and got an appointment immediately. Omar came out and looked at our sink and clogged drain letting us know every step what was going on and what he may be doing going forward until our drain was clear. He was very respectful and friendly and would definitely call them again.
Conrad came in and did a thorough check of the pipes. Fixed the leak and potential leak areas. Fast, friendly and did a great job!
Mark was professional, courteous, thorough and very informative. He was on time and efficient.
Waterworks came right out and saved the day. I had a leak in my crawl space. He came out found the problem and fixed quickly. And didnt cost a fortune.
Repaired previously installed outdoor faucet fixture at no charge even though it was out of warranty (by a week or so)
We received great, prompt and courteous service from Jonle when replacing our furnace. They didn't use high pressure tactics, pleasantly answered all of our questions. The installers were efficient, clean and professional. Our sales person, Jeff Gray followed through until everything was complete and he knew we were satisfied.
Chad did a great job . He serviced the AC unit, and he had to return to finish the job when the temperature cooperated.
I have been a customer of Jonle for 18 years. They have always been very professional and dependable. I would highly recommend Jonle for all your Heating and AC needs.
I tried to do what I thought was a simple diy turned disaster lol. Peter was great ,very knowledgeable fixed the pipe in my shower. Would recommend Peter and waterworks plan to use again for future projects. Thanks
Technician showed up on time, fixed the two problems, cleaned up, and gave us good advice for future preventative maintenance.
Ivan was extremely responsive, did great work, and provided very helpful tips. I’ve used Waterworks several times for our old home. They always do a great job.
Michael, Waterworks plumber, was very friendly and professional. Great guy, who did great work.
Todd was very professional and curtious when doing the semi annual maintenance on our HVAC system. He described in brief detail what he was doing. Glad to have him back next time.
The technician diagnosed the problem and replaced the faulty component within 24 hours.
We had our semi annual maintenance performed today on our HVAC system by JonLe Heating and Cooling. We requested technician Jason to perform the service because we have had him before (quite a few times) and we have been very pleased with his performance as well as his knowledge of HVAC systems. We have a yearly Energy Savings Plan with JonLe Heating and Cooling.
Jonle was once again very responsive and went above and beyond and addressing the problems we were having. In today’s world many of us are disappointed by service providers but that is not the case with Jonle. I would highly recommend them for all of your heating and AC needs
Jonle has been doing my service work for 20 yrs . They are a first class company !!
So nice, so helpful, so available for questions It’s been this way for the 30+ years they’ve been servicing my HVAC.
We use Waterworks as a contractor partner with our family business. Had a residential issue that needed attention and gave the Works a call. Scott was dispatched and arrived within an hour of my call. This is how Waterworks, well, works. They work hard from the front office to the site experience. Waterworks has: —responsive customer service —are organized and connected with their office and field teams —have highly qualified techs/certified plumbers that can address both non-complex and complex issues. —they are courageous, neat, and professional —they elevate their responses to the situation Call out to SAM who helped me today with a non -urgent issue and he did a great job. Not only did he do the work, he took time to educate me. He was prompt. On time, and as I indicated, very professional. I HIGHLY recommend Waterworks for any need you may have. You’ll be pleased with their service. Top level management and strong certified field team with excellent customer service.
I called late afternoon a nd they were here by 9 in the morning. Very polite.introduced themselves , explained what they were going to do and got to work.
Jason was on time, explained what he did to our unit in the attic, then went outside to the unit and took care of that and then explained what he did. Over all I was very pleased!!!!
Matt our technician was very detailed, informative and prompt. Gave me a great report on my system that it had no issues. Very happy with the total service I received 👍👍
We had our air conditioner serviced this time. The technician was very knowledgeable on what to do. He also found a problem on our new furnace and fixed it. We have had Jonle forever and have been please with their work. We have a service contract with Jonle.
The maintenance contract with JonLe gives us peace of mind. They always arrive at the expected time and answer any questions we have. We don’t have to worry about our heating and cooling.
Noah was on time and completed the service in less than the scheduled time.
Waterworks showed up on time. The Service man was professional and quick.
Wade was absolutely amazing came close to midnight great attitude and finished in a timely fashion
I cannot say enough good things. This is the second time Waterworks has saved me from another big name company that tried to upsell me and deceive a single female homeowner into major repairs. I was told I needed a 3,500 dollar repair and Waterworks inspected and fixed it for 500. Customer for life!!