About The Waterworks

Your Trusted Plumbing & HVAC Experts Since 1986

With decades of experience, The Waterworks is your go-to provider for expert plumbing, drain, heating, and cooling services. Our commitment to quality, fast response times, and customer-first approach make us the preferred choice for residential, commercial, and industrial needs.

Why Choose The Waterworks?

  • Over 39 years of experience in plumbing & HVAC services

  • Fast & reliable 24/7 emergency response

  • Certified professionals ensuring high-quality workmanship

  • Industry-leading guarantees for long-term customer satisfaction

GET TO KNOW THE WATERWORKS

Our Commitment to Excellence

At The Waterworks, we are committed to setting the standard for quality plumbing and HVAC services. Our values drive our dedication to exceptional customer service, ensuring that every job is completed with precision and care.

Our Core Values:

  • Customer-First Approach – Your needs come first, always.

  • Guaranteed Work – We stand by our service with long-term warranties.

  • Highly Skilled Technicians – Certified, licensed, and trained professionals.

  • Fast & Efficient Service – Equipped with the latest tools and technology.

  • Upfront Pricing – Transparent costs with no hidden fees.

Why Choose The Waterworks?

We stand out in the plumbing and HVAC industry by delivering expert solutions tailored to your unique needs. Our services cover everything from simple repairs to full-scale installations.

Key Benefits of Working with Us:

  • One-Stop Solution – Comprehensive services for all plumbing, drain, heating, and cooling needs.

  • Emergency Availability – 24/7 response to urgent plumbing & HVAC issues.

  • State-of-the-Art Equipment – The latest technology for optimal service.

  • Experienced Professionals – Highly trained and background-checked technicians.

  • Satisfaction Guarantee – We don’t stop until you’re happy with the results.

Experience You Can Count On

Join thousands of satisfied customers who trust The Waterworks for reliable plumbing and HVAC solutions. Our reputation is built on quality, reliability, and customer satisfaction.

Experience You Can Count On

Join thousands of satisfied customers who trust The Waterworks for reliable plumbing and HVAC solutions. Our reputation is built on quality, reliability, and customer satisfaction.

Contact The Waterworks

Three Ohio Locations to Better Serve Your Needs!

The Waterworks Plumbing, Drain, Heating & Cooling

550 Schrock Rd, Columbus, OH 43229

The Waterworks Plumbing, Drain, Heating & Cooling

1999 Longwood Ave, Grove City, OH 43123

The Waterworks Plumbing, Drain, Heating & Cooling

130 E Main St Suite B, New Albany, OH 43054

Trusted Technicians

All of our technicians are licensed and have passed a strict background check.

100% Satisfaction

We take the time to listen to your questions and concerns and work around your needs.

Accurate Solutions

Your system will be assessed before any work begins, so we can provide you with an accurate solution.

Customer Education

We are focused on educating our customers instead of pushing unnecessary services or products.

No Surprises

You will know exactly what to expect from start to finish, so there are never any unwanted surprises.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 4,049 Reviews
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Brian Starr
April 29, 2026

Waterworks came over to check on my hot water heater, which I thought needed replacement. Turns out it’s working fine and the tech recommended NOT replacing it at this time. The tech was friendly and explained things well. Plus he was HONEST! I’m a Waterworks customer from now on!

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Dan Sherman
April 29, 2026

Our technician Matt was very professional, knowledgeable, and helpful. The job was done quickly and at a fair price. Will def use Waterworks again!

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Cindy Lawson
April 29, 2026

We have been customers for 20 years and Jonle has always provided excellent service.

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Dave S.
April 29, 2026

JonLe Heating and Cooling is a well run business. The service is trustworthy and effective. They communicate very well. No surprises. I have asked several involved questions and they have always responded quickly and right to the point. In a world where customer service is disappearing, JonLe excels in customer service.

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Kathy Kremer
April 29, 2026

Excellent service with care for the details! Spring & Fall maintenance

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Michael Scheiding
April 29, 2026

Chad is always friendly and efficient. He explains what he finds and what he does. I have no reservations about recommending JonLe.

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Paul Meyers
April 29, 2026

Technican Ian Knecht was very helpful and efficient. He explained what steps he was taking to identify the cause of the problem and the procedures he took to make the repair quickly.

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Fred Kopp
April 28, 2026

Always get top service from JonLe

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Leslie Keller
April 28, 2026

Jonle does an amazing job. We had routine check on A/C along with new PVC piping to humidifier. Kevin the technician was great. Explanation of everything was wonderful.

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Susan Stimmel
April 28, 2026
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Itkahs Emih
April 27, 2026

These two young men came out to put in downspouts. They worked quickly and cleaned up after themselves. I would call The Waterworks again if needed and definitely have recommended them to family and friends.

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Stephen Hayes
April 27, 2026

JonLe did an excellent job installing our HVAC unit and continue to provide great service and maintenance.

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Matthew Hall
April 27, 2026
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Carmen Hadley
April 27, 2026

Replaced outdoor hose bib attached to front of home. Work was done by Brandon. He did a great job. I expected to pay $500 based on research i.e. Angi’s List. I paid $700. I did receive a $35 senior discount. Easy to schedule service.

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Toni Johnson-Barch
April 27, 2026

Drains on both tubs not draining quickly enough when showering & kitchen sink was backing up into the tub. Called Waterworks and they were able to get someone out the same day. They are now draining as expected.

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Robert Balthaser
April 26, 2026

Prompt service. Quick turnaround. On time.

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Debbie Burger
April 26, 2026

Noah, our tech was very courteous and efficient.

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Carla Ferguson
April 25, 2026

The work that was done he did a amazing job

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Susan Master
April 25, 2026
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Stephen Hood
April 24, 2026
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Marylee Power
April 24, 2026

I had a big mess !!!!!!!! The WaterWorks was the only company that I contacted that had the knowledge and equipment. Next Day service !!!!♾️❤️

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Matthew Brothers
April 24, 2026

Jonle is the trusted HVAC provider for my condo building and they are awesome! They are flexible (my grandmother lives in the same building and they were able to schedule both of our spring maintenance on the same day), knowledgeable, and very competitively priced. Highly recommended!

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Don Meyer
April 24, 2026

Tim did a great job servicing our AC unit. He noticed an item that needed replacing and took care of it while he was here. Thank you Tim !

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MJ R
April 24, 2026

On time. Chad is great.

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Betsy Corcoran
April 24, 2026

After 28 years of having enjoyed the peace of mind a company such as JonLe provides in total care and upkeep of my HVAC system I highly recommend anyone new in the area or anyone wanting to find better quality service than they are used to having with their own provider to give JonLe a call, you won't be sorry!

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Angela Burley
April 24, 2026

Great service and professionalism by the service technician with my repair.

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Debby Challan
April 23, 2026
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Kimbo Hunter
April 23, 2026
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jerald lange
April 23, 2026

Will is an excellent employee. Very thorough and knowledgeable.

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Michael Auld
April 23, 2026
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S Kwadrat
April 23, 2026

Excellent service helped out with street drains clogged.

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Jeff Miller
April 23, 2026
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karen e
April 23, 2026

Quick and efficient service

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Tertius Titus
April 23, 2026
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Diane H.
April 22, 2026

Logan L. did an Awesome job!!! He was so kind & patient with explaining everything! He went above and beyond!! 👏🏻🙂♥️ Thank you Logan & Waterworks!!! I will never call any other company!!!

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Tom Bruce
April 22, 2026

Chad was a delight to deal with. On-time, friendly and efficient. He has served us well for several years. Simply put, " Good Job ".

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Jocelyn Hall
April 21, 2026

My technician was very efficient and cleaned up after he was finished also he was very personable

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Katie Varga
April 21, 2026

Ryan from WaterWorks did a fantastic job installing a new toilet. He was upfront with pricing over the phone. Ryan was knowledgeable and explained everything and answered questions. We will definitely use WaterWorks again.

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Michele Nice
April 21, 2026

I’ve used JonLe for years whether general maintenance, service or replacement. Every single person I have worked with from the office to the techs to the sales team have been so great to work with. Always friendly and professional, extremely fair and they don’t try to push unnecessary or unneeded items, take the time to explain and educate at the same time. They will continue to be my go to team!

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Carla Richardson
April 21, 2026

Waterworks does preventative maintenance on my sewer line yearly. I have a lot of trees and the roots can be pesky. I always request for Dave Canning to do the work. He is prompt, professional and has many years of experience. Highly recommend them!

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Phil Glandon
April 21, 2026

Travis did a great job. He was very thorough and knowledgeable about how to use the Waterwork's great technology to be sure our drains were completely clear.

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Daina Outt
April 21, 2026

kept well informed with multiple reminders, texts with detailed information about service and the Tech prior to arriving......pic of the Tech in the text was a nice touch

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AB
April 21, 2026

I have used Jonle for several years now, and I am very happy with the service they provide!

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Ed Kestrman
April 20, 2026

Great and quick service!

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James Minutolo
April 20, 2026

I have been a JonLe customer for over twenty years. Today's service call was more evidence of why. Dino, our service tech, showed up on time, was professional and knowledgeable. He completed his worked and walked us through everything he had done and the condition of our HVAC system. I have great confidence in JonLe and am always comforted by the skill their team displays.

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Donald Verdon
April 20, 2026

Today I had my semi-annual pre-cooling season system checkup. I received both a text and phone call when the technician was on his way. He arrived on time. Chad is professional and very personable. He updated me on what he did and made sure I understood. His work was thorough and gives me peace of mind that my heat pump and furnace are in good working order for the upcoming summer. He replaced my furnace filter (as its life had almost expired) and reset my filter maintenance minder. I am a very happy customer of West Chester Heating & Cooling.

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Vince Cerchio
April 19, 2026
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Kevin Humbert
April 19, 2026

Great service for a bi-annual hvac check on our equipment. The technician went above and beyond to point out some items to watch.

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John Mercado
April 18, 2026

For over 35 years and in two homes, I have trusted the services of Jonle Heating and Cooling. Whether for routine maintenance, service or installation, they have never failed to impress me and keep me feeling secure in the reliability of their work. I purchase a yearly Gold Plan to ensure my system is kept running smoothly for all seasons. Today Matt services my A/C system to ensure I can continue to live comfortably in our home. Thank you!

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Jill Turney
April 18, 2026

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