Sump Pump Services in Columbus, Ohio

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Professional Sump Pump Repairs & Installations
A failing sump pump puts your home at risk for flooding and costly water damage. Whether your pump is malfunctioning, overwhelmed, or needs replacement, The Waterworks provides fast, reliable sump pump services to keep your basement dry and protected.
For nearly 40 years, we’ve been helping homeowners and businesses across Columbus, Ohio, and surrounding areaswith expert sump pump repairs, installations, and maintenance. If you’re dealing with water buildup, unusual noises, or pump failure, don’t wait—call us today for professional service.
Schedule Your Service Now!
Why Do You Need a Sump Pump?
A sump pump is your first line of defense against basement flooding, especially in areas prone to heavy rain and groundwater issues. Installed in the lowest part of your home, it pumps out excess water before it can cause:
- Costly water damage to your basement or foundation
- Mold and mildew growth, improving indoor air quality
- Damage to stored belongings in basements
- Electrical hazards caused by standing water
According to the American Society of Home Inspectors, nearly 60% of homes experience basement moisture issues—many suffering from full-blown flooding. A properly working sump pump ensures peace of mind and long-term protection.
Types of Sump Pumps We Install & Service
Not all sump pumps are the same. The Waterworks offers a range of sump pump solutions to fit your needs:
Primary Sump Pumps
- Submersible Sump Pumps – Installed inside the sump pit, these pumps efficiently handle large amounts of water and resist clogging (lifespan: 5–15 years).
- Pedestal Sump Pumps – The motor sits above the pit, making it easier to maintain. These pumps last up to 30 years but may not handle debris as effectively.
Backup Sump Pumps
- Battery Backup Sump Pumps – Keeps working even during a power outage, ensuring your basement stays dry if the primary pump fails.
- Water-Powered Backup Sump Pumps – Uses municipal water pressure instead of electricity, offering a reliable, low-maintenance backup solution.
Combination Sump Pumps
- Primary + Backup Systems – A dual-protection system that automatically switches to backup power during storms or blackouts.
Sewage Ejector Pumps
- Essential for homes with basements or septic systems to pump wastewater into the main sewer line.
Not sure which sump pump is best for your home? Our experts can help you select the right system for maximum protection.
Common Sump Pump Problems
Even the best sump pumps experience wear and tear. If you notice any of these warning signs, your sump pump may need repair or replacement:
- Pump Not Turning On – Electrical issues, a stuck switch, or motor failure.
- Unusual Noises – Grinding, rattling, or humming sounds signal mechanical failure.
- Constantly Running Pump – Overworked or incorrectly sized for your home.
- Flooded Basement – A clear sign your sump pump has failed or isn’t working efficiently.
- Frozen or Clogged Discharge Pipe – Prevents proper water drainage, leading to backups.
If your sump pump isn’t working as it should, call us immediately. We provide 24/7 emergency sump pump repairs.
Our Sump Pump Services
At The Waterworks, we offer comprehensive sump pump services to ensure your system is fully functional and reliable.
1. Sump Pump Repair
- Fast diagnosis and troubleshooting for common failures.
- Motor, switch, and float repairs to keep your system running smoothly.
- Clearing blockages and frozen pipes to restore proper drainage.
2. Sump Pump Replacement & Installation
- New sump pump installation for homes prone to flooding.
- Upgrading old, inefficient sump pumps for better protection.
- Expert guidance on selecting the right sump pump for your home.
3. Routine Sump Pump Maintenance
- Annual sump pump inspections and performance testing.
- Cleaning sump pits and discharge lines to prevent clogs.
- Battery backup checks to ensure your system works during power outages.
Regular maintenance extends the life of your sump pump and prevents costly basement floods.
Why Choose The Waterworks for Sump Pump Services?
For nearly four decades, The Waterworks has been Columbus, Ohio’s trusted sump pump service provider. Homeowners and businesses choose us because:
- Licensed & Experienced Technicians – Experts in sump pump repairs, installations, and maintenance.
- 24/7 Emergency Availability – Water damage can’t wait—we provide immediate sump pump repairs anytime.
- Upfront, Honest Pricing – No hidden fees, just clear, fair pricing with detailed estimates.
- High-Quality Products – We install top-rated sump pumps designed for long-term reliability.
- Locally Owned & Operated – Proudly serving Columbus and surrounding areas since 1986.
We stand behind our work with quality guarantees and warranties for your peace of mind.
Proudly Serving Columbus & Central Ohio
The Waterworks provides professional sump pump repair and installation services across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
- Beechwold
- Blacklick
- Clintonville
- German Village
- Lewis Center
- London
- Polaris
- Short North
- Victorian Village
If your sump pump is failing, we’re just a phone call away.
Call Us for Expert Sump Pump Services
Don’t wait until your basement floods—schedule your sump pump repair or replacement with The Waterworks today.
Call us now for fast, expert sump pump services in Columbus, Ohio, and surrounding areas.
With decades of experience and top-quality products, we’ll keep your home safe and dry—guaranteed.
Schedule Your Service Now!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
The JonLe HVAC maintenance is terrific. Todd did a great job. They are always professional and respectful of my space and time. They provide terrific reminders and notice. Todd was right on time. It is reassuring to know that my air conditioner is working well with summer coming.
Todd did an excellent job fixing my outdoor pipe problem. He was professional, knowledgeable, and took the time to explain what was causing the issue and how he was going to fix it. The repair was done efficiently, and everything is now working great. Thanks so much!
As always, excellent service from Waterworks for a clogged basement floor drain. Aaron arrived early in the scheduled (same day) time, quickly assessed the situation and was finished within an hour. Aaron is always friendly and professional. Waterworks is our go-to for any plumbing services, and I give them my highest recommendations.
I called Waterworks for an estimate for a new sump pump installation as mine was decades old. The tech had one in his truck and the price was reasonable. He installed it right away and did a good job cleaning up. I was very happy with the service.
Conrad and Brayden were friendly and helped us find the source of our water leak. They cleaned up the mess and we are very appreciative. Will call Waterworks Plumbing again. We also felt the pricing was reasonable.
This is one of the honest company I have requested Plumbing services for. I requested an inspection on my downspout from them and they sent a technician the same day within a few hours. The technician was Devonte. He was professional and very honest. He explained the system for me clearly and share some expectations upfront. I really like his humanity side and represents his company well.
Matt serviced, my furnace today, very professional, wore booties to protect my carpet very efficient, explained everything that he did in a timely manner. Explained the efficiency of my furnace. Matt has serviced my air conditioning and furnace in the past, and I feel very confident with his return service. It's great to count on the same company to provide the same employees for very friendly and efficient service.Always please with the service I receive fromJonLe
I have been with Jonle Heating & Cooling for about 40 years. They have always given .excellent service.
Waterworks never disappoints!! Chris Mays arrived on time and finished up within an hour!! He fixed my outside hose bib and an annoying running toilet!! So appreciated his work and expertise!! Reasonably priced too!! Thanks Chris!!! Sherri
Mark was very helpful in checking the system’s functionality while explaining the life of parts and what to look out for. The maintenance checks are always helpful in extending life of the system.
They showed up on time and went about his business as scheduled, after checking out the unit inside he went out and did a thorough job on the unit outside. After he was done he came inside went over everything he did with me and said it all was good and left. Will has a great attitude and definitely a plus for JonLe
Needed to have my air conditioner tuned up. Very easy to get an appointment. Technician was great, signed up for Silver Plan. Overall excellent experience.
The technicians at JonLe always show up, confidently handle our semi annual visits, and are available when any serious issue occurs.
Great service and quick response to solving a plumbing drainage issue. Kept us updated with timing and details. I would definitely recommend to anyone needing help. Thank you
Great job as always I had Will at my house the technician he did an awesome job. He knows his stuff and I couldn’t be happier very knowledgeable and let me know everything you did and took care of it all.
Cory was efficient and was very helpful in completing the work that was needed. He did his work and let us know all that he found.
Arrived on time and was efficient. Diagnosed a problem and had the part in the truck to make the repair. Been using them for years.
They installed my furnace and AC. I have a service contract with them for years. I get semi annual checkups for no additional cost. I have had a problem with my equipment only once. There were no labor costs. There was a discount on the parts required. I am a happy customer for over 15 years. Every service person has been polite and very capable.
JonLe performed their semi annual equipment check. As always their service rep was professional and performed the service quickly.
Very courteous, prompt and professional. Peter was extremely helpful and professional. Highly recommend this company.
Needed help with my shower valve. The two young men that came were very knowledgeable and professional. Definitely recommend them.
We have been clients for 30 yrs of this company and love them and call them For all plumbing hvac needs. Their so accommodating , personable , professional , friendly , on time , keep u up on what their doing how the fix is going and always ask if price is what u can pay for fix. Their always there for u in emergency for toilet that doesn’t stop over flowing , busted pipes and busted block outdoor under yard pipe fixes. We have had them all living in our current house for 36 yes . Love this company and grateful for all their experience and fixes they have done for us ! And they guarantee everything for a long time .
Came out on a emergency call and enabled us to open up the very next day.
Quick response time, identified the issue very quickly and fixed it very quickly. Very happy with their work and would definitely use them again.
I have a $240 yearly plan and Jonle comes twice a year. Any other issues I’ve had they have responded quickly and very professionally. I would highly recommend Jonle.
Excellent experience with Waterworks who came out same day to repair pump station which enabled us to have water in Friday. Tech was professional and had a can-do attitude
Steve is so patient to explain how the Zones system works… & He answers my questions I a way thst I can understand.. also. He is very profess & friendly at the same time..
Called yesterday for appointment and technician arrived this afternoon. Extremely competent and professional. Resolved concern quickly. The service we always receive from Jonle is exemplary.
The Waterworks plumbing company provided a pleasant and efficient plumber to open up my outside drain from the street to the sump pump. They did this for me about five years ago. My service man was very professional and took care to do his best. Price increased significantly in five years but otherwise, I’m satisfied with the outcome. They did however, offer once again a senior discount.
Most reliable plumbing service in Columbus. Pricing is fair, technicians are friendly and seem to really care about fixing your situation long-term.