24/7 Emergency Plumbing Services in Columbus, Ohio

Fast, Reliable Emergency Plumbing—Day or Night

Plumbing emergencies don’t follow a schedule, and neither do we. Whether it’s the middle of the night, a holiday, or a weekend, The Waterworks is ready to provide immediate, expert emergency plumbing services across Columbus, Ohio, and surrounding areas.

For nearly 40 years, we’ve helped homeowners and businesses handle urgent plumbing issues—burst pipes, overflowing toilets, sewage backups, and major leaks—preventing costly damage and restoring peace of mind. When disaster strikes, don’t panic—just call The Waterworks.  

Schedule Your Service Now!

What to Expect from Our Emergency Plumbing Services

When you call The Waterworks, you can expect:

  • Rapid Response – Our team is available 24/7 to take your call and dispatch a licensed plumber immediately.
  • Expert Diagnosis – We use advanced tools to pinpoint the problem quickly and accurately.
  • Reliable, Long-Lasting Repairs – Whether it’s a burst pipe, sewer backup, or sump pump failure, we provide durable solutions.
  • Transparent Pricing – No hidden fees, no surprises—just honest, upfront pricing.

From homes to businesses to municipal facilities, we have the experience to handle any plumbing emergency.  

Emergency Plumbing Services We Handle

Burst Pipe Repair

A burst pipe can flood your home or business in minutes. Whether the issue is behind a wall, under a floor, or in your basement, we will:

  • Locate the leak fast
  • Stop the water flow to prevent further damage
  • Repair or replace the damaged pipe
  • Provide expert guidance on restoring walls, floors, or ceilings if needed

Don’t wait—a burst pipe can cause thousands in water damage. Call us now.

Clogged or Overflowing Toilets

A clogged toilet isn’t just inconvenient—it can lead to sewage backups and sanitation hazards. If plunging isn’t working, our expert plumbers will:

  • Quickly clear even the toughest clogs
  • Inspect your pipes for deeper blockages
  • Ensure proper flushing and drainage

Whether it’s a residential bathroom or a commercial restroom, we’ll get your toilets back in working order—fast.

Sump Pump Failure & Basement Flooding

A failing sump pump can put your home at risk for serious flooding, especially during heavy rain or snowmelt. Our team provides:

  • Emergency sump pump repairs to prevent water damage
  • New sump pump installations for reliable protection
  • Backup systems to keep your basement dry—no matter the weather

If your sump pump isn’t working, don’t wait until water floods your basement—call us now.  

Why Choose The Waterworks for Emergency Plumbing?

When a plumbing emergency happens, you need a team you can trust. Here’s why homeowners and businesses in Columbus, Ohio choose us:

  • 24/7 Emergency Response – We’re available anytime, day or night for urgent plumbing issues.
  • Experienced, Licensed Plumbers – We’ve been solving plumbing problems for nearly 40 years.
  • State-of-the-Art Equipment – From camera inspections to trenchless pipe repairs, we use the latest technology.
  • Upfront, Transparent Pricing – No hidden fees—just fair, honest pricing.
  • Locally Owned & Operated – Proudly serving Columbus and surrounding areas since 1986.

We stand behind our work with quality guarantees and long-term reliability.  

Proudly Serving Columbus & Central Ohio

The Waterworks serves metro, suburban, and rural areas across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:

  • Columbus
  • Dublin
  • Westerville
  • Gahanna
  • Hilliard
  • Newark
  • Pickerington
  • Powell
  • Reynoldsburg
  • Upper Arlington
  • Grove City
  • Grandview Heights
  • Bexley
  • Beechwold
  • Blacklick
  • Clintonville
  • German Village
  • Lewis Center
  • London
  • Polaris
  • Short North
  • Victorian Village

If you’re experiencing a plumbing emergency, we’re just a phone call away. 

Need Emergency Plumbing? Call Us 24/7

Plumbing emergencies can’t wait. Call The Waterworks now for fast, professional emergency plumbing services in Columbus, Ohio.

Whether it’s a burst pipe, overflowing toilet, sump pump failure, or sewer backup, our licensed plumbers are ready to help—day or night.  

Schedule Your Service Now!

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 4,034 Reviews
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Kimbo Hunter
April 23, 2026
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jerald lange
April 23, 2026

Will is an excellent employee. Very thorough and knowledgeable.

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Michael Auld
April 23, 2026
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S Kwadrat
April 23, 2026

Excellent service helped out with street drains clogged.

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Jeff Miller
April 23, 2026
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karen e
April 23, 2026

Quick and efficient service

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Tertius Titus
April 23, 2026
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Diane H.
April 22, 2026

Logan L. did an Awesome job!!! He was so kind & patient with explaining everything! He went above and beyond!! 👏🏻🙂♥️ Thank you Logan & Waterworks!!! I will never call any other company!!!

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Tom Bruce
April 22, 2026

Chad was a delight to deal with. On-time, friendly and efficient. He has served us well for several years. Simply put, " Good Job ".

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Jocelyn Hall
April 21, 2026

My technician was very efficient and cleaned up after he was finished also he was very personable

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Katie Varga
April 21, 2026

Ryan from WaterWorks did a fantastic job installing a new toilet. He was upfront with pricing over the phone. Ryan was knowledgeable and explained everything and answered questions. We will definitely use WaterWorks again.

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Michele Nice
April 21, 2026

I’ve used JonLe for years whether general maintenance, service or replacement. Every single person I have worked with from the office to the techs to the sales team have been so great to work with. Always friendly and professional, extremely fair and they don’t try to push unnecessary or unneeded items, take the time to explain and educate at the same time. They will continue to be my go to team!

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Carla Richardson
April 21, 2026

Waterworks does preventative maintenance on my sewer line yearly. I have a lot of trees and the roots can be pesky. I always request for Dave Canning to do the work. He is prompt, professional and has many years of experience. Highly recommend them!

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Phil Glandon
April 21, 2026

Travis did a great job. He was very thorough and knowledgeable about how to use the Waterwork's great technology to be sure our drains were completely clear.

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Daina Outt
April 21, 2026

kept well informed with multiple reminders, texts with detailed information about service and the Tech prior to arriving......pic of the Tech in the text was a nice touch

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AB
April 21, 2026

I have used Jonle for several years now, and I am very happy with the service they provide!

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Ed Kestrman
April 20, 2026

Great and quick service!

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James Minutolo
April 20, 2026

I have been a JonLe customer for over twenty years. Today's service call was more evidence of why. Dino, our service tech, showed up on time, was professional and knowledgeable. He completed his worked and walked us through everything he had done and the condition of our HVAC system. I have great confidence in JonLe and am always comforted by the skill their team displays.

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Donald Verdon
April 20, 2026

Today I had my semi-annual pre-cooling season system checkup. I received both a text and phone call when the technician was on his way. He arrived on time. Chad is professional and very personable. He updated me on what he did and made sure I understood. His work was thorough and gives me peace of mind that my heat pump and furnace are in good working order for the upcoming summer. He replaced my furnace filter (as its life had almost expired) and reset my filter maintenance minder. I am a very happy customer of West Chester Heating & Cooling.

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Vince Cerchio
April 19, 2026
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Kevin Humbert
April 19, 2026

Great service for a bi-annual hvac check on our equipment. The technician went above and beyond to point out some items to watch.

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John Mercado
April 18, 2026

For over 35 years and in two homes, I have trusted the services of Jonle Heating and Cooling. Whether for routine maintenance, service or installation, they have never failed to impress me and keep me feeling secure in the reliability of their work. I purchase a yearly Gold Plan to ensure my system is kept running smoothly for all seasons. Today Matt services my A/C system to ensure I can continue to live comfortably in our home. Thank you!

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Jill Turney
April 18, 2026
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Candice Phillipps
April 18, 2026

JonLe service techs are always professional, courteous and respectful of my home. The office staff are friendly and easy to book appointments with.

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Mike O'Donnell
April 17, 2026

Jason was friendly and helpful. He did a fast, through job (as usual with Jonle). We are always happy with the service we get from Jonle.

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Liz Clark
April 17, 2026

Excellent work and timely. Cleaned up well too!

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Lannie Burleson
April 17, 2026

I have used JonLe heating and cooling since I built my home 5 years ago and they have always been prompt, dependable, and have my system running perfectly. Their technicians have always been knowledgeable, respectful, and always cover their shoes when they come in. I had Will today and he was fantastic.

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Karen Schachleiter
April 17, 2026

The guy did a very thorough job with pictures and explanations of each item checked. First time anyone ever did that . Since the price went up glad to see the service improved with it😊

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Jamie Holehouse
April 17, 2026
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terry asher
April 16, 2026

First time using their service and it was a pleasure working with Mark. They were very informative and they weren't about the money. They were about doing the service that they were paid to do. I would highly recommend them.

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Gary Johnson
April 16, 2026

Scheduling was a problem. Was scheduled for a specific day and range of hours but didn't happen at all that. Rescheduled for following day and plumber Jay Markham got a difficult job done in a timely manner.

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Sarah
April 16, 2026

We’ve used this company for our annual backflow test the last few years and they always do a great job. Easy, clear communication and quick service. Highly recommend!

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Linda Berter
April 15, 2026

They have always done an excellent job

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suzie kleeman
April 15, 2026

Cory did a great job! Very helpful and informative.

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Barbara Haynes
April 15, 2026

Their service technician Steve is great. Very knowledgeable and nice. He has taken care of servicing our system for almost 10 years.

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Chris Meier
April 15, 2026

Technician was prompt and serviced furnace. Questions were answered! Very satisfied!

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Jim MacMullen
April 14, 2026

Our Tech Pete was on time and called us 39 minutes prior to arrival. Did a great job repairing both water heaters and replaced a faulty shower valve. He thoroughly tested everything and cleaned up after he was done. Great overall experience.

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judy rimroth
April 14, 2026
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Rick Delaney
April 14, 2026

Excellent service and support once again by the Waterworks team. Timely arrival to the job site. Assessed challenges and presented a viable solution for our bathroom shower repair. Our partnership with Waterworks is well over 20 years - and each time they are on our property to offer professional guidance - we're reminded while they remain our preferred supply partner.

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Tim
April 14, 2026

Our Waterworks experience was completely satisfactory. Our appointment time was kept as promised and even though we could not duplicate our backup issue for the technician to observe, he provided valuable recommendations and suggestions for our situation. Over half an hour of professional time was devoted by the technician yet there was no fee charged! We think that was terrific! We are repeat customers and continue to recommend Waterworks to anyone in need of plumbing assistance.

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Phyllis Collord
April 13, 2026

Have used them for well over 30 years at my home and condo. Extremely reliable. Their technicians are always personable and knowledgeable. Office staff is also kind and pleasant. Would highly recommend. Price paid is for annual service contract which includes a visit in Spring for HVAC and one in fall for furnace.

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Susan .Martin
April 13, 2026

I’ve used Jonle for many years and have always been happy with work done. They explain everything and are good to work with.

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Anthony Hungler
April 13, 2026

The office staff is always courteous and makes scheduling appointments painless. The technicians are always courteous, prompt, professional, and thorough. They always explain what they did, how the system is performing, and offer to answer any questions. The email documentation with photos of everything checked and completed is reassuring. We have been customers for decades and the Jonle team has never given us a reason to consider anyone else. The semi-annual planned maintenance package is very cost effective.

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Jack Schute
April 13, 2026

The tech was very professional and courteous. He did a wonderful job and left the place as clean as he found it.

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Kenneth. Frey
April 13, 2026
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Bob Myers
April 13, 2026

Had my yearly A/C tune up, everything was great and ready for another Summer..

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Nancy Bunner
April 12, 2026
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Sandra Buensalida
April 12, 2026

Seth did an excellent job fixing my outdoor pipe problem. He was professional, knowledgeable, and took the time to explain what was causing the issue and how he was going to fix it. The repair was done efficiently, and everything is now working great. Thanks so much!

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Alvin L.
April 12, 2026

It was easy to make an appointment. I was kept informed when the technician was arriving, and they sent a picture. He did a great job, and answered any questions I had. Very polite and friendly.

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Jon Moffitt
April 11, 2026

The JonLe HVAC maintenance is terrific. Todd did a great job. They are always professional and respectful of my space and time. They provide terrific reminders and notice. Todd was right on time. It is reassuring to know that my air conditioner is working well with summer coming.

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