Trusted HVAC and Plumbing Experts in New Albany, OH

Plumbing & HVAC Services near New Albany, Ohio

Welcome to The Waterworks, your reliable partner for comprehensive HVAC and plumbing services in New Albany, OH. We understand that maintaining a comfortable and functional home is a top priority for New Albany residents. Whether you’re facing a sudden furnace breakdown in the middle of a cold Ohio winter or dealing with a persistent plumbing issue, you can count on The Waterworks to deliver prompt, professional, and effective service.

As a leading HVAC contractor in New Albany, OH, we take pride in our deep understanding of the unique challenges and requirements of homes in this area. Our team of highly skilled and experienced technicians has the expertise to handle a wide range of HVAC and plumbing systems, ensuring that your home remains a comfortable and safe haven for you and your family.

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Comprehensive HVAC Services in New Albany, OH

At The Waterworks, we offer a complete range of HVAC services in New Albany, OH, to ensure your home stays comfortable all year round. Our team of HVAC experts in New Albany, OH, is equipped to handle everything from routine maintenance to complex installations and repairs.

Heating Services

When the Ohio winter arrives, you need a heating system you can depend on. Our heating services include furnace installation, furnace replacement, furnace repair, furnace maintenance, ductless heating service, geothermal heating, boiler installation, boiler repair, heat pump repair, heat pump replacement, and heat pump maintenance.

Cooling Services

Stay cool and comfortable during the hot and humid Ohio summers with our comprehensive cooling services. We offer AC replacement and installation, AC maintenance, AC repair, ductless air conditioning, geothermal cooling, and heat pump installation.

Air Quality Services

Indoor air quality is essential for your family’s health and comfort. We provide carbon monoxide alarm installation, smart thermostat installation, UV germicidal lights, ventilation install and repair, and whole-house humidifier services.

Commercial HVAC Services

We also offer a full range of commercial HVAC services to businesses in New Albany, OH, including commercial HVAC installation, commercial HVAC maintenance, commercial HVAC repair, and commercial air purification systems.

Expert Plumbing Services in New Albany, OH

When you need a plumber in New Albany, OH, you can trust the experts at The Waterworks. We are a full-service plumbing contractor in New Albany, OH, offering a wide range of plumbing services to meet the needs of our residential and commercial clients.

Residential Plumbing Services

We understand that plumbing problems can be a major disruption to your daily life. Our comprehensive residential plumbing services include emergency response, burst pipe repair, kitchen plumbing, fixture repair and replacement, water treatment services including water softeners and water filtration systems, backflow testing and certification, water line services, repiping, water line installation, gas line services, gas line installation, sump pumps, slab leak repairs, and water heater services for both storage tank and tankless water heaters.

Sewer & Drain Services

Clogged drains and sewer line problems can be a major headache. Our team is equipped with the latest tools and technology to handle all your sewer and drain needs, including camera line inspection, catch basins services, clogged toilet repairs, drain cleaning, ejector pumps, hydrojetting, sewer line services, and pipe lining and patching services.

Commercial Plumbing Services

We also provide a full range of commercial plumbing services to businesses in New Albany, OH, including fixture repair and replacement and grease trap installation.

Why Choose The Waterworks for Your HVAC and Plumbing Needs?

When you’re looking for HVAC contractors in New Albany, OH, or plumbing contractors in New Albany, OH, The Waterworks stands out from the competition. Our commitment to excellence, combined with our extensive experience and dedication to customer satisfaction, makes us the preferred choice for homeowners and businesses throughout the New Albany area.

Our team consists of highly trained and licensed professionals who have years of experience in the HVAC and plumbing industries. We stay up-to-date with the latest technologies and techniques to ensure that we can provide the most effective and efficient solutions for our clients.

Frequently Asked Questions

What types of HVAC systems do you service in New Albany, OH?

Our HVAC experts in New Albany, OH, are trained to work on all types of heating and cooling systems, including furnaces, boilers, heat pumps, central air conditioning units, ductless systems, and geothermal systems. We work with all major brands and can handle both residential and commercial installations, repairs, and maintenance.

How often should I schedule HVAC maintenance?

We recommend scheduling HVAC maintenance at least twice a year, once in the spring for your cooling system and once in the fall for your heating system. Regular maintenance helps prevent costly breakdowns, improves energy efficiency, and extends the life of your equipment.

What should I do if I have a plumbing emergency?

If you have a plumbing emergency such as a burst pipe or severe leak, the first step is to turn off your main water supply to prevent further damage. Then, contact our team for prompt emergency response.

How do I know if I need to replace my water heater?

Signs that you may need water heater replacement include inconsistent water temperature, rusty or discolored water, strange noises from the unit, frequent repairs, or a unit that’s more than 10-12 years old. Our plumbers in New Albany, OH, can assess your current water heater and help you determine whether repair or replacement is the best option.

Do you offer financing options for major HVAC or plumbing installations?

Yes, we understand that major HVAC and plumbing installations can be a significant investment. We offer various financing options to help make these important home improvements more affordable.

What areas do you serve besides New Albany, OH?

While we specialize in providing HVAC services in New Albany, OH, and plumbing services in New Albany, OH, we also serve the greater Columbus metropolitan area. Contact us to confirm that we service your specific location.

How can I improve my home’s indoor air quality?

There are several ways to improve indoor air quality, including installing UV germicidal lights, upgrading your air filtration system, adding a whole-house humidifier, ensuring proper ventilation, and scheduling regular HVAC maintenance.

What’s the difference between a storage tank and tankless water heater?

Storage tank water heaters store and continuously heat a large volume of water, while tankless water heaters heat water on demand as it flows through the unit. Tankless systems are more energy-efficient and take up less space, but they have a higher upfront cost.

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Contact The Waterworks Today for Reliable HVAC and Plumbing Services

Don’t let HVAC or plumbing problems disrupt your comfort and peace of mind. Whether you need routine maintenance, emergency repairs, or a complete system installation, The Waterworks is your trusted partner for all your heating, cooling, and plumbing needs in New Albany, OH.

As your local HVAC contractor in New Albany, OH, and plumbing contractor in New Albany, OH, we are committed to building lasting relationships with our clients based on trust, quality workmanship, and exceptional customer service. We understand the unique needs of New Albany homeowners and businesses, and we’re here to help you maintain a comfortable, safe, and functional property year-round.

Ready to experience the difference that professional, reliable service can make? Contact The Waterworks today to schedule your consultation or service appointment. Call us to speak with one of our friendly team members. We look forward to serving you and becoming your go-to source for all your HVAC and plumbing needs in New Albany, OH.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 4,218 Reviews
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Duane Charbonneau
June 21, 2026

Very Professional great service

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David Patrick
June 19, 2026

Devonte was not just professional, he was also personal. He treated my home maintenance needs as more than a job for a customer. He easily replaced an almost 80 year old drain pipe and listened and responded to all my questions. Thanks Devonte!

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GAC
June 19, 2026

on time and thorough

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Sam Harrison
June 19, 2026

Lonnie did a fine jo diagnosing the problem and completing the repair. I especially liked the fact that WW was able to provide service much quicker than your competitors. I feel that whoever dispatches to the job site did not read the information I provided that the toilet was over a crawl space and a smaller stature plumber might be necessary. Fortunately everything was completed from above but things could have easily gone the other way.

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Craig Del Matto
June 19, 2026

Long time client to Electra Bore Water Works over 60 years. Always the same professional service that's on time and done with care that has been the same for anytime we called. Michael was wonderful and professional today. Highly recommend, keep up the good work and thank you very much for all the wonderful years of service we have received. Always my go to.

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William Hicks
June 19, 2026

Very Pleasant to work with, on time and professional, Keep me updated as the job progressed.

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Will
June 18, 2026

I’ve used Waterworks for both plumbing and HVAC services. The experiences were all very positive and professional. The technicians were helpful in explaining the issues I was having and potential solutions. Pricing was very competitive. I absolutely recommend them and they will be my go-to for anything I need serviced in the future.

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Marilyn Schleyer
June 18, 2026

JonLe heating and air conditioning personnel have always been courteous, well qualified and always take care of furnace and air conditioning needs. Steve has been service person whom I always ask for. So he has been servicing my utilities for many years. He is excellent. I always know and feel confident that all will be well after he has done yearly maintenance. Staff whom I speak with to schedule appointments are always very helpful and cordial. They work with my schedule which can be dicey.

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Connie Yount
June 18, 2026

My Technician, Omar and his team did an excellent job installing my new water heater, and sump pump (with battery backup). They arrived on time, completed the installation, reviewed all important information about the installation, and cleaned up the project area. Also, it was communicated that if for any reason I needed a follow up visit, I would have the same Technician. I love this!! This ensures consistency for the customer.

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Melody “Mae”
June 18, 2026

Great service. My technician was knowledge and freely shared that knowledge with me so I understood what happened with my unit.

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Greg C.
June 17, 2026

Jason was very professional and thorough with our service. He was very knowledgeable and explained everything in detail.

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Called on a Monday morning they were here in 30 minutes. I can tell you I have a hot water boiler they fixed street side auto fill valve and a backflow preventer. 2 of the nicest guys, explained in detail very friendly honest open. Office staff was great as well... They even came next morning to readjust something at no charge.. very cool. They are my go to.

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Tony Gravley
June 17, 2026

Customer service from the initial phone call to the entire service appointment was excellent. Great communication and all my questions were answered. I will use WaterWorks again. Debbie Thurston

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Taylor Baudelaire
June 17, 2026

Honestly one of the best service experiences I’ve had in a long time my restaurant has line went down late night I called a tech called me back 30 mins later took about to hours to repair. Paid in person and I was all set to go definitely will be using again

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Joe Corna
June 17, 2026
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Lori Wiltzius
June 17, 2026

Always professional & knowledgeable.

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David Cornuelle
June 17, 2026
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jackie scheben
June 17, 2026

Mark was thorough and professional. Did take over a month for appointment

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Bill Meissner
June 17, 2026

My technician today was Mark Johnston. He was top notch. He is thorough , efficient and always friendly and completes his task in a timely manner. I have been a customer of jonle for years Excellent company.

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DCR Roliff
June 17, 2026

Conveniently scheduled an appointment online and the very next morning The Waterworks technician arrived at the time promised. Diagnosed the issue, had all the equipment necessary to fix the problem, and completed the job. We have used Waterworks in the past and have been consistently please with their service.

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Gerald Sears
June 17, 2026

Kevin was very professional and checked problems at various units that were backing up- stated that there was very little to drain out- one unit did not want to have it checked

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Alora Gumm
June 17, 2026

Very clear and concise with the information.

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Joanna Spanos
June 17, 2026

Our experience with the Waterworks and especially with Emily. Our technician, was outstanding. They had an opening that morning, and she was efficient, thorough, and communicative. When she realized that she didn’t have a part that matched our existing hardware, she made an appointment to come back, and quickly fixed everything. We were incredibly pleased with the work and the communication.

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Clohe McMillen
June 16, 2026
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Dick
June 16, 2026
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Kevin D
June 16, 2026

We have been using Jonle for 20+ years. Technician (Mark Johnston) performed our annual furnace maintenance this past week. He was on time, courteous and thorough. Once complete, Mark showed us pictures of the inside of our furnace and explained the services he performed, including changing the filter (I provided) and the humidifier pad. Overall we were pleased as always.

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Deron Upton
June 16, 2026

Chris Mays and Tony were very professional and courteous. They were very helpful in showing me the problem with my water heater and replaced the damaged part in a workmanlike fashion. I was very pleased with their service and would recommend them highly.

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Steve Ticknor
June 16, 2026

I called Waterworks to diagnose a leaking bathroom sink. The tech, Brian, was great communicating his arrival time, prompt and polite, and quickly diagnosed an issue with the old shut-off valves and quoted the price for the repairs.  He was very professional, thorough, and was sure to show me the new working valves in action, ensuring the leak was fixed. The price was exactly as quoted, and the work was completed quickly and to my complete satisfaction.

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Harvey Freeman
June 16, 2026

Todd explained what he was going to do and why, then did it quickly and efficiently. He notified me that The Waterworks offers a senior discount, unlike other companies that require you to request it. I am very pleased with the service I received.

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Treva Lambing
June 16, 2026

Have trusted them with our HVAC maintenance & repairs for years. They are thorough, respectful and honest. Will Ross did a great job servicing our AC.

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Debra McLafferty
June 15, 2026

The employee was very professional and explained everything that needed to be done. The biggest item was he left the area as clean as it was prior to working on the plumbing.

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Joe Palmer
June 15, 2026

Excellent customer service from start to finish. Technician (Emily) was very punctual, professional, and friendly. She fixed our supply line and installed a new faucet quickly. Great experience!

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Sissy Conley
June 15, 2026

Very good experience. The service man was prompt and courteous. Even making the appointment was a pleasant experience and the price was very reasonable for what I had done. My daughter recommended them to me and I would recommend them to anyone.

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Bob Rusbacky
June 15, 2026

We have had a service contract with Jonle for over 15 years. Pleased with the service. Purchased new furnace/AC through them. Great to deal with

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Sheri Keidel
June 15, 2026

This company always does a good job no matter who they send. Jason did a great job today and explained everything he did etc. All good!

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Bruce Federle
June 15, 2026

Tech performed routine maintenance. Was prompt and professional.

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thomas patteson
June 13, 2026
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Lucinda Dohan
June 13, 2026

Jon Le is THE BEST! The service technicians are always polite, knowledgeable and let me know arrival time .

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Andy Grethel
June 13, 2026

Had a recent service call from Jonle. They provided a text to let us know we were the first stop of the day at 8am. The service tech showed up right on time and provided the service for us in a friendly and professional manner. We have been a client with them since 2017. We have a service agreement for two visits per year (spring & fall)…..a great value! Great company and great people!

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Sandy Gates
June 13, 2026

I have been a customer of Jonle for many years and have recommended their services to many neighbors and friends. Their technicians are friendly and knowledgeable. I wouldn't use any other company!

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Chelsea L
June 13, 2026
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Jo Selbe
June 12, 2026

I called Thursday and they had someone out Friday afternoon. We had drain issues from down spouts. He jetted and used a camera to clean out and identified the section collapsed. Very knowledgeable and efficient. Would definitely use again.

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Ted Oakley
June 12, 2026

Expert and thorough work by their technicians. Rates can be a bit higher than other companies, but their work is excellent. My tech found a coupon to save me some money. They are easy to schedule.

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laura bell
June 12, 2026

Trustworthy, friendly, reliable service every time!

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Kathy Boyd
June 12, 2026

Great service representative. Explained what he was doing, politely and wore shoe covers.

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Andy Baynum
June 12, 2026

I've been using JonLe for my HVAC services for years and their technicians have always been professional, thorough, and honest. Today, Mark came out to do my annual AC maintenance. He's been here before, and I'm always appreciative of how he goes though everything he inspected and tuned up. He's very knowledgable and offers great advice to keep my system in tip top shape. I would highly recommend JonLe to anyone who needs HVAC service.

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Sheila E. Delaney
June 12, 2026

I had to have the HVAC compressor replaced. Matt, was the Service Repair man who installed my new compressor. He did an excellent job and had my AC up and running in about 4 hours! I was so thankful! I have used JonLe for over 30 years. They were very accommodating and was able to get my AC up and going on a 90° day! I have always been very pleased with their workmanship and their staff. I was fortunate enough to have the same service man, Dan, for my tune-ups for over a decade. Thank you!

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Rick Ellsberry
June 11, 2026

Excellent and timely.

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Veronica Scott
June 11, 2026
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Michael Clancey
June 11, 2026

Easy to work with. Came same day I called. Andre was very nice and competent.

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