Trusted HVAC and Plumbing Experts in New Albany, OH

Plumbing & HVAC Services near New Albany, Ohio

Welcome to The Waterworks, your reliable partner for comprehensive HVAC and plumbing services in New Albany, OH. We understand that maintaining a comfortable and functional home is a top priority for New Albany residents. Whether you’re facing a sudden furnace breakdown in the middle of a cold Ohio winter or dealing with a persistent plumbing issue, you can count on The Waterworks to deliver prompt, professional, and effective service.

As a leading HVAC contractor in New Albany, OH, we take pride in our deep understanding of the unique challenges and requirements of homes in this area. Our team of highly skilled and experienced technicians has the expertise to handle a wide range of HVAC and plumbing systems, ensuring that your home remains a comfortable and safe haven for you and your family.

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Comprehensive HVAC Services in New Albany, OH

At The Waterworks, we offer a complete range of HVAC services in New Albany, OH, to ensure your home stays comfortable all year round. Our team of HVAC experts in New Albany, OH, is equipped to handle everything from routine maintenance to complex installations and repairs.

Heating Services

When the Ohio winter arrives, you need a heating system you can depend on. Our heating services include furnace installation, furnace replacement, furnace repair, furnace maintenance, ductless heating service, geothermal heating, boiler installation, boiler repair, heat pump repair, heat pump replacement, and heat pump maintenance.

Cooling Services

Stay cool and comfortable during the hot and humid Ohio summers with our comprehensive cooling services. We offer AC replacement and installation, AC maintenance, AC repair, ductless air conditioning, geothermal cooling, and heat pump installation.

Air Quality Services

Indoor air quality is essential for your family’s health and comfort. We provide carbon monoxide alarm installation, smart thermostat installation, UV germicidal lights, ventilation install and repair, and whole-house humidifier services.

Commercial HVAC Services

We also offer a full range of commercial HVAC services to businesses in New Albany, OH, including commercial HVAC installation, commercial HVAC maintenance, commercial HVAC repair, and commercial air purification systems.

Expert Plumbing Services in New Albany, OH

When you need a plumber in New Albany, OH, you can trust the experts at The Waterworks. We are a full-service plumbing contractor in New Albany, OH, offering a wide range of plumbing services to meet the needs of our residential and commercial clients.

Residential Plumbing Services

We understand that plumbing problems can be a major disruption to your daily life. Our comprehensive residential plumbing services include emergency response, burst pipe repair, kitchen plumbing, fixture repair and replacement, water treatment services including water softeners and water filtration systems, backflow testing and certification, water line services, repiping, water line installation, gas line services, gas line installation, sump pumps, slab leak repairs, and water heater services for both storage tank and tankless water heaters.

Sewer & Drain Services

Clogged drains and sewer line problems can be a major headache. Our team is equipped with the latest tools and technology to handle all your sewer and drain needs, including camera line inspection, catch basins services, clogged toilet repairs, drain cleaning, ejector pumps, hydrojetting, sewer line services, and pipe lining and patching services.

Commercial Plumbing Services

We also provide a full range of commercial plumbing services to businesses in New Albany, OH, including fixture repair and replacement and grease trap installation.

Why Choose The Waterworks for Your HVAC and Plumbing Needs?

When you’re looking for HVAC contractors in New Albany, OH, or plumbing contractors in New Albany, OH, The Waterworks stands out from the competition. Our commitment to excellence, combined with our extensive experience and dedication to customer satisfaction, makes us the preferred choice for homeowners and businesses throughout the New Albany area.

Our team consists of highly trained and licensed professionals who have years of experience in the HVAC and plumbing industries. We stay up-to-date with the latest technologies and techniques to ensure that we can provide the most effective and efficient solutions for our clients.

Frequently Asked Questions

What types of HVAC systems do you service in New Albany, OH?

Our HVAC experts in New Albany, OH, are trained to work on all types of heating and cooling systems, including furnaces, boilers, heat pumps, central air conditioning units, ductless systems, and geothermal systems. We work with all major brands and can handle both residential and commercial installations, repairs, and maintenance.

How often should I schedule HVAC maintenance?

We recommend scheduling HVAC maintenance at least twice a year, once in the spring for your cooling system and once in the fall for your heating system. Regular maintenance helps prevent costly breakdowns, improves energy efficiency, and extends the life of your equipment.

What should I do if I have a plumbing emergency?

If you have a plumbing emergency such as a burst pipe or severe leak, the first step is to turn off your main water supply to prevent further damage. Then, contact our team for prompt emergency response.

How do I know if I need to replace my water heater?

Signs that you may need water heater replacement include inconsistent water temperature, rusty or discolored water, strange noises from the unit, frequent repairs, or a unit that’s more than 10-12 years old. Our plumbers in New Albany, OH, can assess your current water heater and help you determine whether repair or replacement is the best option.

Do you offer financing options for major HVAC or plumbing installations?

Yes, we understand that major HVAC and plumbing installations can be a significant investment. We offer various financing options to help make these important home improvements more affordable.

What areas do you serve besides New Albany, OH?

While we specialize in providing HVAC services in New Albany, OH, and plumbing services in New Albany, OH, we also serve the greater Columbus metropolitan area. Contact us to confirm that we service your specific location.

How can I improve my home’s indoor air quality?

There are several ways to improve indoor air quality, including installing UV germicidal lights, upgrading your air filtration system, adding a whole-house humidifier, ensuring proper ventilation, and scheduling regular HVAC maintenance.

What’s the difference between a storage tank and tankless water heater?

Storage tank water heaters store and continuously heat a large volume of water, while tankless water heaters heat water on demand as it flows through the unit. Tankless systems are more energy-efficient and take up less space, but they have a higher upfront cost.

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Contact The Waterworks Today for Reliable HVAC and Plumbing Services

Don’t let HVAC or plumbing problems disrupt your comfort and peace of mind. Whether you need routine maintenance, emergency repairs, or a complete system installation, The Waterworks is your trusted partner for all your heating, cooling, and plumbing needs in New Albany, OH.

As your local HVAC contractor in New Albany, OH, and plumbing contractor in New Albany, OH, we are committed to building lasting relationships with our clients based on trust, quality workmanship, and exceptional customer service. We understand the unique needs of New Albany homeowners and businesses, and we’re here to help you maintain a comfortable, safe, and functional property year-round.

Ready to experience the difference that professional, reliable service can make? Contact The Waterworks today to schedule your consultation or service appointment. Call us to speak with one of our friendly team members. We look forward to serving you and becoming your go-to source for all your HVAC and plumbing needs in New Albany, OH.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 4,155 Reviews
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John Lobono
June 5, 2026

Jonle is always there when we need them, on time, professional, and clean. Recently Jason got our thermostat back online and took the time to explain itt to me.

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John Shade
June 4, 2026

We needed fire hydrant repair. For privately owned hydrants. I have used them multiple times they are always absolutely the best.

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Camille Saleh
June 4, 2026

Steve did an exceptional job.

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christina palm
June 4, 2026

They were able to get me in and taken care of very ppromptly. Definitely the best service I have had done. Highly recommend.

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Keith Greer
June 4, 2026

I've used Waterworks 5 times now, and will again when I need plumbing work. Most recently, I needed a leak under a bathroom sink fixed and I also needed a new faucet. Todd Shepherd did a fantastic job! Very happy.

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Bryan Stevenson
June 4, 2026

We have used Waterworks Plumbing for multiple commercial repairs and they have always done a tremendous job!

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John Chapman
June 4, 2026

Timely and thorough.

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monique favors
June 4, 2026

Mr Victor Gonzalez was awesome he did a great job and taking the time to explain everything

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C W
June 3, 2026

The service person who came was very kind and on time. I was hoping there was record of what electrician they had come out to install the outlet for my sump pump they installed 6 years ago, but they said they don't keep records that long ago which was unfortunate, since it the faulty outlet that stopped the sump pump from working which then caused my basement to flood.

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Ruth Sikorski
June 3, 2026

Great service! The technician, Noah Pettit, showed up on time, explained what he was going to do, and then did it in a thoroughly professional manner. He was very friendly and courteous throughout.

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Sarah
June 3, 2026

Our technician, Wade, was exceptionally professional and knowledgeable. Despite having to work in a very tight space, he took extra care and spent additional time ensuring that nothing was damaged. His attention to detail and commitment to quality were greatly appreciated.

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Nancy Brunner
June 3, 2026

We have used JonLe for a very long time, over 20 years. Everyone has been friendly and very helpful. Will Ross was our technician this time. He was punctual and notified us that he was on his way. He answered our questions and did a great job with our A/C maintenance service. Thank you, Will!

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Andrew Byerly
June 3, 2026

I had a really positive experience with Water Works. They are one of the few places which will take Sunday calls. I called and the person I spoke to was professional. The technician Luke was out the next morning. The clog was cleared promptly. Thanks!

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Don Larrick
June 3, 2026

Mr. Sheppard did a FANTASTIC job. He took his time, was happy, friendly and respectful he explained what he was doing, explained our humidifier, air cleaner and thermostat (we just moved into a new home and no papers were left.) We would like to have him our system in the spring.

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Dave Schmitz
June 3, 2026

Our service tech Will did a great job. He was thorough and explained what he was doing

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Whitney Davis
June 2, 2026

Great company that were very fast to come out and very communicative

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Charles Eger
June 2, 2026

Excellent service; efficient with good explanation with digital photo of completed cleaning.

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Jimmy Heffernan
June 2, 2026
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jack gold
June 1, 2026
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michael hale
June 1, 2026

Fast and very thorough! The technician explained everything and let me know exactly what was going on the whole time.

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connie deweese
June 1, 2026

Was great nice clean in and out problem corrected

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nancy toerner
May 31, 2026

Jon Le has been our go-to for annual AC/heating maintenance. Always quick to schedule and they listen to our concerns when we do have them.

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Tom Lawson
May 31, 2026

I called this morning (Sunday) no doubt and they were courteous and on time and the tech guy pointed out the problems within seconds and will be back Tuesday hopefully to fix the problem. Thanks

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Joyce Sizemore
May 30, 2026

Mat BALL CAME OUT TO GIVE US AN IDEA OF HOW wATERWORKS COULD FIX OUR PROBLEM. hE WAS VERY NICE AND HELPFUL. WE AE CONSIDERING THE PLANS HE OFFERED US.

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Janet Wells
May 30, 2026

The man who did my system HVAC maintenance was very nice and thorough.

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Doug Warne
May 29, 2026

Technician was personable and explained the process well

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Joanie Long
May 29, 2026

Jordan called before he got here, went right to work, cleared the drain̈, put everything back together, tested and left work space clean. Very nice young man.

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Excellent service and responded to our service call less than four hours and technician was very professional. We had a clogged tub drain

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Monica Moyer
May 29, 2026

I never hesitate to call The Waterworks for any of my downspout, drainage, or other needs. They’re professional, honest, and find the most efficient solution. Today, Travis was out to my house, listened to my concerns, took the time to thoroughly investigate the possible causes. He even got on a ladder to check my very full gutter!! One problem solved—just like that! What a gentleman!! I’m so grateful.

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Malay Kumar
May 29, 2026

Professional, punctual and courteous.

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Louis Charles
May 29, 2026

Jordan came out, scoped the downspout pipes that were clogged up, removed a bunch of roots and other debris, and also cleaned out the rock-filter box by the road that the pipes dump the water into. (Water had been pouring over our gutters during rains so we assumed the pipes were plugged up before calling Waterworks.) He did a great job and is a super nice young man! 👏👏

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romuna scott
May 29, 2026
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Jerry Suit
May 28, 2026

We had Mark here for a/c maintenance and he was very knowledgeable about what we need to do to keep our 27 year old a/c running as long as possible. We appreciate his sharing his knowledge to help us limp our system along.

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Carla Brenner
May 28, 2026

Reliable and friendly

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Loretta Young
May 28, 2026

Jonle Heating & Cooling is a company you can trust! All my experiences with the have been positive. Friendly, knowledgeable technicians who know their stuff. I am on a maintenance program that service my heating and cooling systems. They keep them in top shape.

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Tori Foley
May 28, 2026

Jason was very friendly and knowledgeable. He shared his findings in a way that was easy to understand and had no problem explaining anything I couldn't. His recommendations seemed based on what was best for my home and my family!

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Matt Shamp
May 28, 2026

Always on time and courteous. They always explain what exactly they do or what the problem is in laymen’s terms so I understand my options.

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Don Mullins
May 27, 2026

The servicemen did a great job. He found my leak when I had another service out here that did not find it so thank you thank you thank you

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Susan Moore
May 27, 2026

Todd was my technician and he did an excellent job. I needed my sink unclogged today and nobody was able to help me except Waterworks. I’ve used this company for over 35 years in my place of business and always trusted their reliability and quality of work.

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Julie White
May 27, 2026

I’ve used Waterworks a few times now and have always had excellent service, problems fixed quickly and prices have always been reasonable. When I have plumbing issues Waterworks is the first company I call. John was out today to fix and replace our sump pump and did a great job!

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Dave Speas
May 24, 2026

Easy to schedule service, but price is high. It seemed like the tech made up the price on the spot. Works was well done. Great in a pinch but I would shop around if there is time.

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Deborah Smith
May 24, 2026

The service man was very prompt, polite professional, and got the job done!

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Pam Killebrew
May 23, 2026

I called in a panick with water in my basement and the technician was out to my house in less than 2 hours on a holiday weekend.

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Mike Schwarz
May 23, 2026

Matt Sunnenberg did a wonderful job diagnosing the problem with our AC. He knew what the issue was before opening the compartment to show me the AC coil unit. 19 years old and the rust and decay of the unit was amassing to see. Matt explained all of our options and the cost involved. His advice to replace all of the AC components made the most sense and we felt most confident in his recommendation. Because of the delay in getting the new AC unit ordered and installed, Matt did us a big favor by adding enough Freon to our existing unit in order to keep the house cool temporarily. Thank you, Mike

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Leslie Wentzel
May 23, 2026

The appointment couldn't have gone better. It appears that the hose from the water softener had come loose from the drain pipe and that's what was causing the water problem. Thanks for coming out . I hope the problem was taken care of. I wasnt charged as he was there for less than 15 minutes.

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Kenneth Kramer
May 22, 2026

We have been dealing with this company for 30 years. They are top notch and all their technicians are very professional and knowledgeable. We subscribe to their maintenance contracts and as a result we have never had a breakdown. They don't try to sell you stuff that you don't need.

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Jay Gebhart
May 21, 2026

Excellent work !!! Fast and friendly !!

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E G
May 21, 2026

We have used Jonle for all our HVAC needs for many years. They are always responsive, on time, respectful of your property, and do what they say they are going to do. We highly recommend them.

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Kristin L.
May 21, 2026

Jonle was wonderful to work with from the start. Patrick was excellent- knowledgeable, easy to talk to, and quickly followed up with a quote and timeframe even though the service manager was out of the office that day. I received prompt communication the next morning about the tech’s arrival window, additional text reminders, and even a call the following morning asking if we’d like to move up our timeframe due to a cancellation. Our service tech Chad was kind, professional, got the job done quickly and spent time answering my questions & talking me through everything. I felt very confident in the work he did and information he provided. Their pricing was competitive and significantly better than one of “bigger” names out there (a company we will never be using again now that we’ve found Jonle). It was more in line with other fairly priced companies. Everything was excellent from start to finish and we will use them again in the future and also recommend to others!

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