Plumbing & HVAC Services in Columbus, OH

Your Premier Partner for Plumbing & HVAC Services in Columbus, Ohio

Welcome to The Waterworks Plumbing, Drain, Heating & Cooling, the leading provider of expert plumbing, drain, heating, and cooling services for the vibrant and growing city of Columbus, OH. As the state capital and a major economic and cultural hub in the Midwest, Columbus is a city we are proud to serve. We understand that the homes and businesses in this dynamic city require the highest standard of care for their essential systems. As a top-tier plumbing & HVAC services contractor in Columbus, OH, we are committed to delivering unparalleled quality, reliability, and customer satisfaction to every client across the metropolitan area.

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Comprehensive Plumbing & HVAC Services for the Columbus Community

At The Waterworks Plumbing, Drain, Heating & Cooling, we offer a full spectrum of plumbing, heating, and cooling services designed to meet the diverse needs of the entire Columbus area. From the historic homes of German Village to the modern developments in the suburbs, every property has unique requirements. Our team of certified, highly-trained technicians is equipped with the latest technology and expertise to handle any challenge. When you need a plumber & HVAC services in Columbus, OH, you can trust us to provide dependable, professional work. Our mission is to be your single, trusted source for all your home and business comfort needs, ensuring your essential systems operate safely, efficiently, and reliably throughout the year.

Complete Plumbing Solutions for Every Need

The Waterworks Plumbing, Drain, Heating & Cooling provides a vast range of plumbing services to keep your property’s systems in perfect working order. A plumbing issue, whether it is a minor leak in your bathroom, a clogged kitchen sink, or a more complex problem, can cause significant disruption to your daily life. Our skilled technicians are adept at diagnosing and resolving all types of plumbing problems with precision. We handle everything from kitchen and bathroom plumbing fixture repairs to complex gas line services, slab leak repairs, and water line replacements. For homes and businesses struggling with Central Ohio’s hard water, we offer effective water treatment and water softener installation to protect your pipes, fixtures, and appliances from damaging mineral buildup. We also specialize in sump pump installation and backflow testing to protect your property from water damage and ensure your water supply remains safe. For any plumbing services near Columbus, OH, our team is ready to provide effective, long-term solutions.

Advanced Drain and Sewer Services

A clogged drain or a sewer line backup can bring your home or business to a halt. Our advanced drain and sewer services are designed to address these critical issues quickly and effectively. We utilize state-of-the-art video camera inspections to accurately diagnose the cause and location of the problem, eliminating guesswork and preventing unnecessary digging. Whether you are dealing with a simple clog, a major sewer backup, or need your downspouts cleared, our team has the right tools and expertise for the job. We offer powerful hydro jetting services to thoroughly clean your pipes of grease, roots, and other stubborn debris. For damaged sewer lines, we provide modern, trenchless solutions like pipe lining and patching, which repair pipes from the inside, saving your landscaping, driveway, and wallet from the costs of major excavation.

Dependable Heating and Cooling (HVAC) Services

Maintaining a comfortable indoor environment is essential for navigating Ohio’s hot summers and cold winters. The Waterworks Plumbing, Drain, Heating & Cooling is your trusted partner for all your heating and cooling needs. Our certified HVAC technicians are proficient in the installation, maintenance, and repair of all major brands and types of heating and cooling systems. We are committed to keeping your systems running at peak efficiency, which helps lower your energy bills and prevent costly, unexpected breakdowns. From pre-season maintenance checks to the complete installation of new, high-efficiency systems, we provide professional and reliable HVAC services to keep your property comfortable and energy-efficient year-round.

Indoor Air Quality Enhancement

The quality of the air you breathe indoors has a significant impact on your health and comfort. We offer a comprehensive range of indoor air quality services to help create a healthier living and working environment for everyone. Our solutions include the installation of whole-house humidifiers to add essential moisture to dry winter air, UV germicidal lights to neutralize airborne viruses and bacteria, and high-efficiency ventilators to ensure a continuous flow of fresh, clean air. We can also enhance your home’s safety and efficiency with professionally installed carbon monoxide alarms and the latest smart thermostats. Our team of air quality experts can help you select the right combination of products to create a cleaner, healthier, and more comfortable indoor space for your family, employees, and customers.

Commercial Plumbing and HVAC Solutions for Columbus Businesses

The Waterworks Plumbing, Drain, Heating & Cooling provides a complete range of commercial plumbing and HVAC services for businesses of all sizes throughout the Columbus metropolitan area. We understand that any disruption to your plumbing or HVAC systems can negatively affect your operations, productivity, and profitability. Our team is highly experienced in managing the specific demands of commercial properties, from large-scale commercial HVAC installation and maintenance to urgent plumbing repairs. We offer specialized services such as grease trap cleaning, catch basin services, and commercial-grade air purification systems to meet the needs of restaurants, retail stores, office buildings, and more. As a premier Columbus plumbing & HVAC services contractor, we are dedicated to providing prompt, professional, and dependable service to keep your business operating smoothly and efficiently, day in and day out.

Frequently Asked Questions about Columbus Plumbing & HVAC

What are the most common plumbing issues in the Columbus area?

Given the mix of historic and newer homes in Columbus, we see a wide range of issues. In older homes, problems often involve aging pipe materials and sewer line issues caused by mature tree roots. In newer homes, we often address issues related to hard water mineral buildup and fixture repairs. Across the board, clogged drains and water heater problems are very common.

How can I make my home more energy-efficient?

There are several great ways to improve your home’s energy efficiency. Regular HVAC maintenance is crucial to ensure your system runs at its peak. Upgrading to a programmable or smart thermostat can also lead to significant savings by optimizing your heating and cooling schedule. Additionally, consider replacing an older water heater with a high-efficiency or tankless model to reduce energy consumption.

Is hard water really a problem?

Yes, hard water, which is prevalent in Central Ohio, can cause a surprising number of issues. The high mineral content leads to scale buildup that can clog pipes, reduce the efficiency and lifespan of your water heater and other appliances, and leave spots on your dishes. A whole-house water softener is the most effective way to combat these problems and protect your plumbing system.

What is the advantage of a video sewer inspection?

A video sewer inspection is an invaluable diagnostic tool. It allows our technicians to see the exact condition of your sewer line from the inside, identifying the precise location of any blockages, cracks, or tree root intrusion without any excavation. This accuracy saves time and money by ensuring that we apply the right solution to the right problem from the start.

Why is indoor air quality important?

Modern homes are built to be very airtight for energy efficiency, but this can also trap indoor air pollutants like dust, allergens, and volatile organic compounds (VOCs). Poor indoor air quality can contribute to allergies, asthma, and other respiratory issues. An effective air purification system, proper ventilation, and humidity control can create a much healthier and more comfortable living environment.

Schedule Your Service Now!

Your Premier Columbus Plumbing & HVAC Services Provider

For all your plumbing, heating, and cooling needs in Columbus, OH, and the surrounding metropolitan area, trust the seasoned professionals at The Waterworks Plumbing, Drain, Heating & Cooling. We are committed to providing our community with the highest standard of service, quality, and reliability. Contact us today to schedule your service or to learn more about our comprehensive Columbus plumbing & HVAC services. We are ready to help keep your home or business comfortable, safe, and running perfectly!

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,931 Reviews
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Rex Stentz
March 18, 2026

Responded within a short time from my call to repair a leaking water line, repaired the leak and another corroded line. Excellent work and very friendly technicians.

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Mary Ellen Woods
March 18, 2026

I have used Waterworks for years for all my plumbing needs. Their technicians are skilled and experienced. I’ve always received excellent service. Recently, I had the valve to the main water line replaced. The two technicians sent did an excellent job and quickly with no mess.

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Debbie
March 18, 2026

We’ve always been happy with Jonle. Our service rep Dan, is very knowledgeable and we always ask for him for our annual maintenance.

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Forrest Thompson
March 18, 2026

Had JonLe out for a furnace service and started a maintenance plan with them. Very professional and informative and focused on just what I needed and did not try to upsell.

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Mary O'Dell
March 18, 2026

I was unable to get my furnace to come on over the weekend. I called Jonle Monday morning and they came out that afternoon. Todd my technician explained to me in depth what the issue was and had the part needed. He had my furnace back up & running in less than an hour!! This customer service is the one of the many reasons I've been a Jonle customer for over 30 years!

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Timothy Wynn
March 18, 2026

Technician Andrew was very professional and thorough. Will definitely continue to use your company for my plumbing needs.

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Jennifer Smart
March 17, 2026

Super helpful and polite plumbers a pleasure to work with.

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Kelly Cassidy
March 17, 2026

Technician Collin found the issue and corrected it within minutes. Shut off valve was hard to find, but he knew where it was and took care of it. I also asked for a quote to fix some minor issues and he provided the quote in a timely manner. He was professional, helpful, knowledgeable and kind. Would highly recommend them!

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Nancy Bell
March 17, 2026

Always on time. Have had their maintained program for years always do a great job

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Mike Rayo
March 17, 2026

Just had a great experience with Cornell from the Waterworks. Figured out the problem, had a temporary solution within 30 minutes so that we could function, came back the next day to fix it for good (well, as much as plumbing can be fixed "for good"!).

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Wendy Howard
March 17, 2026

Very professional and very personal! Was able to fix my mom’s shower !

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Mary Ann Ogle
March 17, 2026
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Rebecca Price
March 17, 2026

Yessey is amazing awesome a tech who got our issues fixed promptly, efficiently, professional, friendly, and put under-sink boxes of cleaning products back under the sink where my old old body doesn't have to balance them myself!! Thank you WaterWorks !!! I we hadn't had these issues, the two vanities' plumbing were ready to break of as he worked them - oh, what a bigger mess we would have had!! We can hardly get to and from the floor to do many tasks any more and Yessey helped us IMMENSELY!! THANK YOU!!! Today, Ryan showed me how to change the filter on the water system we'd had out in. It was new, different style - i didnt want a water mess for doing it incorrectly. The 2nd reason for the appointment was to fix the leak on a bath sink faucet, ended up having to install a new faucet i had purchased in case that would be the fix. Ryan had to run out for a couple supplies, got back, installed the faucet and was on his way into the cold! Really appreciated his diligence. Thank you, Waterworks!!

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Joe Lawhead
March 17, 2026

On time. Professional and fixed what I could not fix. I would use them again. 90 day warranty is a nice touch that gives piece of mind.

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Stephen Boyd
March 17, 2026

Techs spent about an hour troubleshooting my problem, then explained it throughly. Greatly appreciated.

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Cathy Miller
March 17, 2026

I learned quickly that some companies do not do plumbing for manufactured homes. WHY???? Ivan came to my home about 5A.M. quickly took care of the problem and taught me a few things in the process. He was very kind and understanding. I would ask for Ivan again.

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Max Serpe
March 17, 2026

Aaron will forever now be my first call when it comes to plumbing issues. He was thorough, responsive, and got my sewer line unblocked. Another company looked at the same line several days earlier and gave an extremely expensive and aggressive solution; waterworks only did what was needed and charged a fair price. Consider me a loyal customer from here on out!

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Lori Prugel-Decher
March 16, 2026

Scheduling was easy and accommodating. The service tech let me know he was about 20 minutes away, arrived on time, perform the required maintenance, and we reviewed the check list. Perfect.

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Daniel Boland
March 16, 2026

Excellent experience. Our technician worked hard and solved our problems.

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Nik Dorman
March 16, 2026

Quick fix at a reasonable price. Thank you team for clearing up a pipe issue, fixing it quickly, and giving me options on how we want to fix the issue. I would highly recommend!

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William Ward
March 16, 2026

Great service

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Doug Oehler
March 16, 2026

Always professional , reliable and keep our systems running efficiently.

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Paul Helsel
March 15, 2026

Overall was a great experience, had a toilet that was never seated properly, and the flange set up was a little strange (homeowner special). The technician Chris was prompt, explained everything and redid the set up correctly. I'm sure there are cheaper plumbers in town, but both times I have used Waterworks the job is done correctly, reliably, and on time. That makes it 100% worth it in my book

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Grover F
March 15, 2026

Thank you Waterworks. Everything was super speedy. Communication was very on point and exact with no issues. Only issue that I would have to say is that when placing the dirt back, the dirt isnt evenly disturbed back into the yard.

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William Tolle
March 15, 2026

We have used Jonle Heating and cooling for roughly 30 years and we have always been pleased with the services they provide. We recently replaced our humidifier on our furnace and the installation went very smoothly. Professional as always and thorough.

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David Roddy
March 15, 2026

Everything went very smooth and as expected with no surprises! Very pleased and would highly recommend!! Will be using again in the future!

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Kelly Clark
March 14, 2026

Victor was great -got us all fixed up the same day and prevented our basement from flooding

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Water backed up into the drain in my basement. I called Waterworks in the morning and a plumber was here within a couple of hours. I was informed as to when he would arrive, and he did. He assessed the problem, gave me a quote, and when I agreed to what u think was a reasonable price, he had everything needed to fix the problem in his truck. I am quite satisfied.

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John Curry
March 13, 2026

I really appreciate the good service that I had today from Will. You guys continue to surpass my expectations. Thanks for being there for me and my family!

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Krista Curtin
March 13, 2026
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Ghada Ammar
March 13, 2026

Great service. Very thorough and professional Collin gets 5 stars for great communication and explanations. Felt very satisfied with the end results

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Mary Myers
March 13, 2026
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Amy M
March 13, 2026
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Adrian Birchler
March 12, 2026

I own a property management firm and Waterworks is our go-to for all of our plumbing and drain needs. I've also personally used their heating and cooling services. Waterworks has always been extremely reliable, cost-effective, and easy to work with. Their technicians have always been very professional as well. I'm constantly amazed how such a large, professional firm delivers a consistent, quality experience.

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Ashley Blanton
March 12, 2026

I can’t give enough stars to Jay Markham, he saved me almost 20k. Another company advised that I needed every gas line in my house replaced and they wouldent get in my crawl space. Jay came out and actually listened and cared. He tested everything 2 or 3x and answered any questions I had. it ended up being bad valves. I had already been without Gas for a whole week.. I can’t say enough about this kid. But thank you!!

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marcia ferguson
March 12, 2026

I was very happy and impressed with the service I received. From the initial estimate to the final installation everything went exactly as planned. The two technicians were very professional and respected my property. They explain the installation in detail and the operation of my new furnace, AC unit and thermostat. And they kept the utility room probably cleaner than it was before they got here.. I would highly recommend JonLe heating and cooling.

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Vikki Vincent
March 12, 2026

Highly recommend them - always very professional, polite, efficient and helpful.

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Peg Neal
March 12, 2026

Chris, the Waterworks technician assigned to check our dripping kitchen faucet and bathroom shower, quickly analyzed the problem with each as a faulty cartridge controlling hot & cold lines to the respective taps. When it became difficult to unfasten the kitchen faucet handle, due to accumulated calcium deposits, he voluntarily called up Delta service and while also attending to the shower problem, managed to convince the Delta rep to send us a full replacement kitchen faucet, “free of charge”!!! Chris then deftly replaced the defective cartridge in the bathroom shower. We have a notice from Delta that the replacement will arrive in roughly 12 days, so we are very pleased with the entire experience.

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Denise S
March 11, 2026

Our technician Ryan was great! Came right on time and was pleasant and informative. Ryan was looking great and shared his sources story with us. We are really happy for him. We love working with Ryan and Jonle! Thank you!

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Colleen Ryan
March 11, 2026

The technicians were professional, efficient and knowledgable. The technicians were on time and very friendly. They scheduled an appt.for us quickly when we called them. Would definitely recommend them to other people. I have a silver contract with them and am very happy with that.

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Carly H
March 11, 2026

Very knowledgeable and friendly service provider!

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Jason Gunther
March 11, 2026

Mike Spry and his team were fantastic. This was a big job installing backflow preventer on our fire suppression system. They coordinated everything with the city (which is no easy task). They had the job done in a very timely manner. And they made sure not to interfere with our regular business operations throughout the work. Very appreciative!

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Dan Greear
March 10, 2026

Awesome customer service. Chris was very polite, professional and very knowledgeable.

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Robert Forrest
March 10, 2026

Over the past years, starting in 2014, we have used Waterworks for any of our plumbing issues. Recently we had issues regarding Plumbing, HVAC and Drain issues. Waterworks approach, was to assign an expert to each of these issues. The results have been excellent in each. Pricing is very good. Last year we were having sump pump issues. Waterworks checked everything. They recommended installing a Backup Sump Pump System. We did this and it is wonderful. We Highly Recommend Waterworks!

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sean fraunfelter
March 9, 2026

Very knowledgeable and helpful with our different systems

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Rich Hinton (JHC)
March 9, 2026

Strong communication, courteous and friendly service. Would highly reccomend.

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Tom Gomia
March 8, 2026

Collin did an excellent job. He gave us a price on the work to be done and that we needed to contact the city to turn off the water to the house. Will make an appoint to replace the water shut-off valve in the next couple of weeks.

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Glenn Thompson
March 8, 2026

Very professional.went right to work and explained everything.

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Brian Williams
March 7, 2026

I had an emergency backup that I needed cleared same day. I have used other companies in the past that resolve the problem at a low cost but want to come out later and sell expensive fixes. The experience with Waterworks was that they wanted to fix the drain blockage to the best of their ability at that time. If further work needed done it could still be evaluated, but there was more than a bandaid on my current issue.

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Scott Leyshon
March 7, 2026

We had a miserable waste line backup that flooded a good portion of our basement. Waterworks was the only company available to come out same-day. Samuel arrived within two hours of my initial call, unclogged the waste pipe, cleared the floor drain - allowing the backup to clear - and had us back in business for 1/2 to 1/3 the cost of the other companies’ estimates… and the other companies would’ve left us with standing sewage backup in our basement for at least another 24 hours. I wouldn’t hesitate to have Samuel come out for any of our future plumbing nightmares. 🙂

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