HVAC & Plumbing Services in Cranbrook, Columbus, Ohio
HVAC & Plumbing Services in Cranbrook, Columbus, OH. Reliable Comfort for Every Season.
Furnace acting up in a mid-century split-level? Water heater giving out on a cold morning?
Call The Waterworks Plumbing, Drain, Heating & Cooling at (614) 490-2149 for fast plumbing, heating, and cooling help in Cranbrook.
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Tankless Water Heater Installation
Our Services
HVAC & Plumbing Services in Cranbrook, Columbus, OH, Fast Repairs & Same-Day Service
When a furnace stops working in the middle of an Ohio winter, or a drain backs up before the weekend, you need a licensed contractor who can show up and fix it. Cranbrook is a quiet, midcentury neighborhood in the Olentangy West area of Columbus, just a mile north of Ohio State University and minutes from Riverside Methodist Hospital. Most homes here were built during the 1950s housing boom, and many still rely on original plumbing and aging HVAC equipment. The Waterworks Plumbing, Drain, Heating & Cooling provides full-service HVAC and plumbing services in Cranbrook, Columbus, OH to homeowners, condo residents, landlords, and local businesses in 43221 and 43210.
Call The Waterworks at (614) 490-2149 today to schedule HVAC or plumbing service in Cranbrook, Columbus, OH.
Your Local Plumbing and HVAC Contractor in Cranbrook
Cranbrook properties face specific challenges. Ranch homes and split-levels along Bricker Boulevard, Caniff Road, and Afton Road were built in the 1950s and 1960s with copper or galvanized steel supply lines, cast iron drains, and single-zone HVAC systems sized for the era. Condos in communities like Chatham Village share common plumbing stacks that affect multiple units when problems occur. Homes in the Cranford and Shady Hill Estates subdivisions sit on slab foundations or shallow crawl spaces where leaks and pipe damage go unnoticed until the problem is serious.
Delaying repairs creates bigger problems. A small leak behind a wall turns into mold damage. A furnace running on a cracked heat exchanger pushes carbon monoxide into living spaces. A clogged sewer line in a shared condo building can shut down an entire section of units.
The Waterworks has served Central Ohio since 1986. Our technicians are state-licensed, background-checked, and trained to work on both residential and commercial systems. We provide straightforward pricing before work begins, so there are no surprises on the invoice.
What to Expect When You Call Us
Every service call starts with a thorough assessment. Our technician inspects the problem, explains what caused it, and walks you through your options. Here is how a typical call works:
- Scheduling: Call (614) 490-2149 and speak with a live representative. We offer 24/7 live-answer phone support for urgent questions.
- Arrival: You receive a text with your technician’s name, photo, and estimated arrival time.
- Diagnosis: The technician inspects the system, runs tests, and identifies the root cause.
- Upfront pricing: You get a clear quote before any work starts. No hidden fees.
- Repair or installation: Work begins only after your approval. We clean up before we leave.
- Verification: The technician tests the system, confirms everything works, and answers your questions.
Our HVAC & Plumbing Services in Cranbrook
- Furnace Repair & Maintenance: Diagnosing ignition failures, blower motor issues, and heat exchanger cracks in gas and electric furnaces.
- AC Repair & Installation: Fixing refrigerant leaks, compressor failures, and thermostat malfunctions. Full system replacement when repair costs no longer make sense.
- Heat Pump Services: Installation, repair, replacement, and seasonal maintenance for single-source heating and cooling systems.
- Drain Cleaning: Clearing kitchen, bathroom, and floor drains using professional cable machines and hydrojetting equipment.
- Sewer Line Services: Camera inspections, root removal, pipe lining, and full sewer line replacement for older Cranbrook properties.
- Emergency Plumbing: Burst pipe repair, major leaks, slab leak detection, and gas leak response.
- Water Heater Services: Repair, replacement, and new installation for storage tank and tankless water heaters.
- Indoor Air Quality: Whole-house humidifiers, UV germicidal lights, ventilation systems, smart thermostats, and carbon monoxide alarm installation.
- Water Treatment: Water softeners, filtration systems, and backflow testing and certification.
- Commercial HVAC & Commercial Plumbing: Full service for office buildings, medical facilities, retail spaces, and multi-unit housing near Riverside Hospital and along Kenny Road.
Common HVAC & Plumbing Problems in Cranbrook Homes
Midcentury homes in the Cranford subdivision, Chatham Village, and Shady Hill Estates share similar issues. Here are the problems we see most often:
- Slow or backed-up drains: Mature trees throughout Cranbrook send roots into aging clay sewer pipes. Grease buildup in older kitchen lines adds to the blockage.
- Low water pressure: Galvanized steel pipes corrode from the inside over time. This reduces flow to faucets and showerheads. Repiping with copper or PEX restores full pressure.
- Uneven heating or cooling: Older ductwork in split-level and ranch homes develops gaps at joints and connections. Single-zone systems cannot keep multi-level homes at a consistent temperature.
- Furnace cycling on and off: Dirty flame sensors, clogged filters, or a failing thermostat can cause short-cycling. This wastes energy and wears out components faster.
- Water heater running out of hot water: Sediment buildup in the tank reduces capacity over time. In homes with original 40-gallon tanks from the 1950s or 1960s, the unit is well past its expected lifespan.
- Frozen or burst pipes: Exposed pipes in uninsulated crawl spaces and exterior walls of older Cranbrook homes freeze during Central Ohio cold snaps. Quick response prevents water damage to floors and walls.
Why Cranbrook Homeowners Trust The Waterworks
The Waterworks Plumbing, Drain, Heating & Cooling has operated in Central Ohio since 1986. We employ over 150 licensed technicians across three Ohio locations. Our work has earned the Angie’s List Super Service Award and the Consumer’s Choice Award for Plumbing Contractors since 2003. Every technician passes a background check and carries current state licensing.
We stand behind our work with long-term warranties. Read what our customers say on our reviews page, or learn more about our company and how we train and equip our team.
Serving Cranbrook & Nearby Columbus Communities
Our technicians serve Cranbrook and the surrounding neighborhoods, including Upper Arlington, Clintonville, Grandview Heights, the University District, the Short North, Brentwood Park, Northmoor, Kendale, and West Campus. We also serve the broader Columbus service area, covering ZIP codes 43221, 43210, 43212, 43214, 43202, 43201, and 43215.
Whether you live in a ranch home near Cranbrook Elementary, own a condo in Chatham Village, or manage a property along Kenny Road, we are ready to help.
Frequently Asked Questions About HVAC & Plumbing in Cranbrook
Shut off the main water valve right away. This stops the flow and limits damage. Then call (614) 490-2149 for emergency plumbing service. Our team can respond quickly to Cranbrook addresses in 43221 and 43210.
We provide 24/7 live-answer phone support. A real person picks up your call any time, day or night. Our team schedules emergency plumbing and HVAC visits based on the urgency of your situation.
Columbus requires permits for certain plumbing jobs, including water line installation, gas line installation, and sewer connections. As a state-licensed contractor, The Waterworks handles the permit process so you do not have to.
Start with a clean HVAC filter and make sure your ventilation system works properly. Adding a whole-house humidifier helps during dry Ohio winters. UV germicidal lights installed in your ductwork reduce bacteria and mold circulating through the home.
Look for rusty water coming from hot taps, popping or rumbling sounds from the tank, puddles around the base, or inconsistent water temperature. Most storage tank water heaters last 8 to 12 years. If yours is older than that, replacement is usually more cost-effective than continued repairs. Contact our team at (614) 490-2149 for an exact quote.
Yes. Our technicians are trained to repair and maintain all major HVAC brands. We carry common replacement parts on our trucks, which lets us complete most repairs in one visit.
Schedule Your HVAC & Plumbing Service in Cranbrook Today
Do not wait for a small problem to become an expensive repair. The Waterworks Plumbing, Drain, Heating & Cooling provides licensed, insured plumbing and HVAC service to homes and businesses across Cranbrook, Columbus, OH.
Call (614) 490-2149 now to schedule service or request a free estimate.
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
Jonle Heating & cooling, has been coming to my house for quite awhile. The person that does the work is Chad, & he throughly looks at & tests everything on the furnace unit & the condensing unit outside every 6 mos. So glad my father had them before me.
JonLe/Tri-County Heating & Cooling installed our HVAC systems when we built our house 27 years ago. They have serviced our units ever since. And though we replaced both A/C compressors a few years ago, both furnaces are still doing just fine. These guys have outstanding customer service. Every technician who has ever been to our house has been on-time, friendly, and professional. I cannot imagine having better service. They are the best. Thank you!
Todd showed up at the house promptly very professional very informative. Couldn’t have asked for a better experience thank you, Todd.
Emily was AMAZING, efficient, professional, and knowledgeable!! Hope to have her for any other plumbing issues and will recommend her at every opportunity!
The is a great company. Called for service and they came out the next day. Service tech Conrad showed up early for the appointment. Explained our concern about a damp wall. He did a through checked inside and out but could find an issue with drain pipe or plumbing. Gave advice for what may be causing it. He stated there was no charge. Wow with experience with other company that was refreshing. Had water works out years ago they replaced drain pipe in front yard. They just always go quality work. Highly recommend.
Service was easy to schedule. Technician called within the designated window and about 40 minutes prior to arrival. Technician was courteous and professional. The technician explained the cause of the problem in understandable terms. The repair was completed promptly and at a reasonable cost.
Edit: They contacted me a couple days later (and a couple days after the initial review) and did ultimately honor their original quote, so have updated to 4 stars. Dino is a great tech to work with. Original review: Tech was friendly, professional, and seemed knowledgeable. Also used shoe covers indoors, which was appreciated. Low rating is because I was told over the phone (I believe by Barbara, though I was told this by 2 different people by phone and I didn't write down the names) that the price I was quoted was for both A/C and furnace maintenance together in one trip. I was instead told when the tech arrived that price was only for A/C and it would be double that price for both. Miscommunications can happen, though twice on the same day made this feel like a bait-and-switch. Had I known, I would have gone with the other company I got a quote from that offered to do both for a little more than I was just charged for one (since I didn't want to deal with scheduling another appointment). Personally I won't use them for any additional services or recommend them to friends at minimum unless a written estimate is given.
John was straight to the point, kind, professional, and prompt. Went above and beyond to troubleshoot an issue that wouldn’t have otherwise been resolved. Checked with supervisor when he couldn’t answer something. Great service!
The technician was very professional. On the cost, I am on the gold plan so the cost is nil
We called JonLe heating and cooling in the morning with air conditioning issues. Steve arrived by 1:30 for service. Our unit was fixed within an hour at a very fair price.
I am very pleased with the work done by technician Devonte. He arrived on time..thoroughly looked at the problem and did a great job repairing the problem with the plumbing
Explained everything, very professional, and was on time. I definitely recommend!
Incredibly happy with the friendly quality (⬅️!!) service The Waterworks provided. They were straightforward and so helpful. My water line replacement was super tricky due to the features of my yard which I worried would be destroyed. Dylan, John, & Jeff did an AMAZING (!!!) job with almost no disturbance to my yard. Later crews promptly returned to fix my sidewalk and replant displaced grass. I could not be happier! Thank you 😊 🙏🏻
I have used Jonle heating & cooling for many years. The installed my new furnace and performs maintenance twice a year. They are reliable, curtious and always do a great job. I can rest easy knowing my furnace is in great condition.
The service was good. The workers were very respectable and were able to work with us on specific scheduling. They answered a lot of questions and made the whole process easier.
Waterworks promptly responded to my request for an annual inspection of my home's backflow valve. I placed the order at 9 a.m., and by 10 a.m. technician André Truss was at my door. He carried out the inspection efficiently, explained each step of the process, and provided valuable guidance on precautions for the upcoming winter. Excellent service—100% satisfied. Thank you! —Bruno Rosa
I have used Jonle for several years. They give notice of being on the way, they are always on time, very polite and professional. They do a thorough inspection. I highly recommend them for installation and repair.
I have in the past couple of house projects been conned/screwed over because I believe that since I’m now single because of my husband passing away they got away with it. I’ve gotten less naive with each time but I was still nervous & I admit…a little scared but from the first moment I met Tristan I knew he was going to be honest and professional. Thank you Waterworks and especially Tristan for your professionalism & honesty. Below is what it looked like before and then how beautiful it looks afterwards. 👍🏼
Jonle has kept us up and running for years using the Silver Service maintenance for air and heat.
Frank B was great. Very thorough in his review and presentation of our system and options to consider for our final decision.
Chet, from Waterworks, recently completed a repair on our shower. He had to track down a part to complete the repair. Even though it was late in the day and supply houses were closed, he was able to secure the part and correct the problem. He was polite, professional and competent. We have used Waterworks in the past and will continue to use them in the future, when needed.
I had two separate visits to have plumbing repairs and upgrades done on a recently purchased home. Both providers (Peter and Emily) were very courteous and personable. The work was quick and efficient. I didn't do any comparison pricing, and suspect you might be able to do a little better on pricing, but the work was an A.
It was a great experience (Well considering the drain was backed up) From the first contact to make the appointment to the service tech leaving my home there be nothing more that I could have asked for. Thank you and all of your team members.
We had a fantastic experience with Waterworks. After dealing with another company that immediately jumped to worst-case scenarios and expensive recommendations, it was a breath of fresh air to work with a team that focused on solving the actual problem. Not only were they professional and responsive, but they completed the work faster and at a significantly lower cost than the previous company quoted. Most importantly, they got it right the first time. The issue that kept returning after only 30 days with the previous contractor has not come back once since Waterworks completed the job. Their customer service was outstanding throughout the entire process. They took the time to explain what was happening, didn't use scare tactics, and treated us with honesty and respect. It's rare to find companies that combine great service, quality workmanship, and fair pricing, but they absolutely delivered. Highly recommend Waterworks to anyone looking for knowledgeable professionals who stand behind their work.
Professional, priced more than fair, great communication. Highly recommended
The Jonle guys just completed the 2x / year service and were great to work with. From putting booties on before they entered the house, to their quick, efficient and effective work, to their knowledge- all was great. I recommend them all the time!
Highly recommend JonLe Heating & Cooling! Our AC froze up a few weeks back. The "other guys" who didn't catch our AC leak during the spring tune-up appointment came out quoting crazy high costs to recharge, crazy high repair estimates, and provided us 4 new AC unit options with little information or context. Then the pressure tactics started the next day: only one unit left in stock, one appointment tomorrow and next available a week out, etc. After a reasonably priced recharge from a friend of a friend, I was able to extend the life of the AC in order to shop around. JonLe Heating & Cooling provided a free second opinion. Frank came out for a visit, assessed the current state, and worked with us to understand our AC concerns in order to quote the correct system for needs. We did not have to debate whether a seer X rated system was worth hundreds or thousands more than a seer Y rated system. Frank recommended and quoted a single system to us, and walked us through the specs and features and throroughly explained the pros/cons and why this system fit our needs. At that point, I was happy to leave the "choose your own adventure" pricing of the other guys behind. Admittedly, I was bracing myself for sticker shock, but feeling confident about spending money on the right system for us. I was pleasantly surprised that the system was not only better spec'd than the other guys "top tier" option, but was also THOUSANDS of dollars cheaper. Win-win! Install went smoothly. Techs were super friendly. Frank even stopped by to check in on the progress midday. And to top it all off, JonLe did not charge a processing fee for using a credit card. All around amazing experience with JonLe Heating & Cooling. Highly recommend!
Quick response! Jason was an excellent service tech. He was informative and efficient. Thank you so much.
The technician was great work was great . We just thought it was a little bit higher than we expected. But we do appreciate you getting to us so soon.
Jonle has been servicing my HVAC for years. Also installed my current systems. Always dependable with positive results. Their personnel are always courteous and helpful
Peter was our technician he showed up early and quickly repaired a gas leak behind the wall of our kitchen he was polite and friendly and explained to us what he was doing as the work was being done we feel he did an expert job of the repair and we really appreciated how reasonable the cost was considering the work involved thanks Peter!
Very happy they responded quickly and was able to perform emergency service after normal hours!
