Commercial & Industrial Plumbing Services in Columbus & Central Ohio

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Our Services
Trusted by Businesses. Proven Results. Available 24/7
Plumbing issues in commercial and industrial environments don’t just disrupt operations—they can shut them down. That’s why The Waterworks delivers around-the-clock emergency service and expert plumbing support across Columbus, Dublin, Westerville, Grove City, Gahanna, and throughout Central Ohio.
With nearly 40 years of experience, we’re the trusted plumbing contractor for business owners, general contractors, and facility managers alike.
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24/7 Emergency Commercial Plumbing
We’re On Call—Anytime, Any Day
From failed fire hydrants to sewer backups and water main breaks, our team is ready to respond fast. We specialize in critical repairs to minimize downtime and get your operation back up and running.
Common commercial plumbing emergencies we handle:
- Broken Water or Sewer Mains
- Emergency Shut-Off Valve Failures
- Sewer Backups & Blockages
- Fire Hydrant Repairs
- Gas Line Leaks
- Major Fixture or Drain Failures
📞 Call Us 24/7 for Emergency Response
Utility & Site Infrastructure Services
We provide full excavation, repair, and installation of commercial and residential utility lines:
- Gas Line Repair & New Installations
- Water & Sewer Line Repair, Replacement & Taps
- Pipe Lining, Patching & Reinstatements
- Directional Drilling & Boring
- Hydro-Vac Excavation (Non-Destructive Digging)
- Fire Hydrant Install, Maintenance & Emergency Repair
- Lift Station Cleaning & Maintenance
- Catch Basin, Grease Trap & Aqua Swirl Cleaning
- Grease Trap Installation for Commercial Kitchens
- Underground Retention Pond Cleaning & Repair
- Large Diameter Sewer Line Cleaning
We work closely with engineers, contractors, and municipalities to ensure all work is code-compliant and completed on time.
Interior Commercial Plumbing Services
Whether you need a quick repair or a complete system upgrade, we offer:
- Toilet, Sink, Faucet & Urinal Installation/Repair
- Drinking Fountain Service
- Commercial Water Heaters & Tankless Systems
- Emergency Shut-Off Valve Installation
- Backflow Preventer Testing & Installation
- Grease Trap Installation
Drain Cleaning & Sewer Maintenance
Drain issues can quickly become emergencies—especially in high-use environments. Our drain services include:
- Commercial Hydro-Jetting
- Sewer Line Video Inspections
- Main Line Root Removal
- Floor Drain & Grease Line Cleaning
- Preventative Maintenance Plans
Perfect for restaurants, grocery stores, food service operations, and manufacturing facilities.
Why Choose The Waterworks?
✅ 24/7 Emergency Availability
✅ Licensed, Bonded & Insured for Commercial Work
✅ State-of-the-Art Equipment for Jetting, Excavation & Lining
✅ Direct Coordination with GCs, Engineers & Property Managers
✅ Full Service Across Columbus & Central Ohio
✅ Decades of Proven Commercial Plumbing Expertise
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Let’s Get to Work
From underground utility work and emergency repairs to drain cleaning and fixture installs, The Waterworks is your go-to commercial plumbing service provider in Central Ohio.
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Waterworks replaced our ice maker water line valve as it was leaking. The technician, Conrad Enoch, was excellent and knowledgeable. I would use them again,
Extremely polite and patient while on the call and followed up perfectly with me afterwards.
Our technician, Chris, was great! He was very knowledgeable and confidently completed our repairs. A+++
Jonle will quote a price in advance, show up on time, with professional and friendly technicians. You can’t ask for more than that.
Mark was very efficient, professional ad took time to explain all he did for me. Even took pictures. He was great!
Jonlee always provides great expertise, service & courtesy. Very happy with their services.
Available same day as I called. On time. Neat and respectful, went immediately to inspect the problem, provided an estimate, and began repairs. Completed quickly and efficiently. Left no mess. All good.
Both techs were very professional and friendly and did a great job with our plumbing projects. The only problem was that they left a lot of solder splashes and blobs on the basement floor, could have done a better job of cleaning up. The upstairs laundry room project was done very well and everything was clean when they left.
Austin was knowledgeable and professional. If needed I would call on Waterworks again.
We move in 10 years ago. Several year ago we had JonLe service our two systems. Our AC units we’re now 15 years old and needed replaced along with the coils. JonLe gave us great prices, great service and the staff finished the job on both systems in one day. Couldn’t be happier, Thanks JonLe John A.
Peter was straight to the point, kind, professional, and prompt. Exceeded my expectations.
We feel that your salesperson and the technicians where very experienced. Happy with the entire service.
We are long-time customers of Jonle. Their staff is always on time, thorough, clean and very professional. And today was nonexception. Mark was great!
We have used Jonle Heating and cooling for more than 30 years. They have always been great to work with!
John Davis was the technician from Waterworks and he was very efficient, professional and courteous
I have been using Jonle for over 20 years. They installed a new furnace last year. Today they did the bi-annual inspection/tune up. Mark Johnston was the technician. He was extremely thorough. Documented/photographed and explained every step of the service. I could not be more pleased. A real pro!!
I needed to have a new kitchen faucet installed. Waterworks was recommended to me by a friend. Just to be sure I checked out their reviews online, which added up to 4.7 out of 5 stars. I called at 7:45 a.m. the day after New Years Day (a Friday morning), and an actual human, who spoke understandable English, answered. I explained my problem, and she checked that day's scheduled openings, of which there were none. That didn't surprise me, but then I was happily surprised when she offered me an appointment Monday morning. I happily booked it, and, sure enough , Kameron showed up right around 8:30. After some show and tell on my part, he quickly, efficiently, and professionally got to work. He found that I needed new hot and cold water shut-off valves with new 1/4-turn angle stops for improved serviceability, which I authorized him to do after showing me the problem. He was most polite, personable and respectful to me and of my home, and knowledgable, finishing the job in a timely manner and to my complete satisfaction. I am putting Waterworks (and Kameron) on my speed dial for any future needs. Can't recommend them highly enough!
Always great service, Jason gave me good information on condition and age of my furnace. He was very knowledgeable and helpful.
Quick very detailed service ,friendly and knowledgeable service person.
Glad I chose Waterworks for my plumbing main valve fix - they quoted me $100 under Atlas Butler (where I was a member). Very professional!
The Waterworks Plumbing, Drain, Heating & Cooling--- Living in a high-rise residence comes with a lot of special attention in regard to plumbing, draining and sewage. Waterworks Has become a trusted ally In regard to problem, identification, planning, Knowledgeable and experienced design, And flawless implementation. What more could you want? I highly recommend Waterworks.
We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!
On time, detailed, courteous, & kind… explained options & what they were doing & fees clearly / no surprises
Easy to book an appointment through the site, my technician actually showed up early and was clean, polite and efficient. He explained the issue clearly and got our outdated water heater replaced same day.
These folks do a great job. They're prompt, courteous, and know what they're doing. They supply top of the line repair parts.
No complaints about this company. They hsve been quick to help me with any issues. A tech named Chad helped me today. He was thorough and helpful.
Had some gutter work done and needed line ran to make sure there were no blockage. Tech ran camera to check first it there was an problem, there was not.
We have always had a superiority experience with JonLe Heating and cooling. Great salesmen ,installers technicians and customer service would highly recommend over and over Thank you JonLe
Collin came out and was extremely professional and arrived on time. He did excellent work and explained everything clearly while also keeping a great, friendly conversation throughout the visit. Our issue was that no water was coming out of the tub faucet. Not only did he fix that problem, but he also repaired a leaking pipe connected to the tub spout that we didn’t even realize needed attention. The pricing was very reasonable for the quality of work. We were very satisfied with the service and will definitely be using this company again in the future.
The Jonle guys just completed the 2x / year service and were great to work with. From putting booties on before they entered the house, to their quick, efficient and effective work, to their knowledge- all was great. I recommend them all the time!
Our sump pump was found leaking on a Saturday around 2p. I called immediately and we were able to arrange for an emergency appt. Garrett was a great plumber, courteous/professional and very efficient in his work late that evening. My only complaint would be the lack of ability to know a time or have more frequent communication about the workers arrival time after my initial call. I had to call around 10p and they finally confirmed an appt from 10:45p-12:45a. Service was excellent and price was reasonable. Would have given 5 stars if communication was better about the appt time.
I’ve worked with Waterworks several times for work (a car wash). They always provide service in a timely manner, have fair pricing, are upfront and honest, and very professional.
Kevin was most knowledgeable, professional and courteous. Answered all my questions and helped me formulate a plan of action.