Commercial & Industrial Plumbing Services in Columbus & Central Ohio

Trusted by Businesses. Proven Results. Available 24/7

Plumbing issues in commercial and industrial environments don’t just disrupt operations—they can shut them down. That’s why The Waterworks delivers around-the-clock emergency service and expert plumbing support across Columbus, Dublin, Westerville, Grove City, Gahanna, and throughout Central Ohio.

With nearly 40 years of experience, we’re the trusted plumbing contractor for business owners, general contractors, and facility managers alike.

Schedule Your Service Now!

24/7 Emergency Commercial Plumbing

We’re On Call—Anytime, Any Day

From failed fire hydrants to sewer backups and water main breaks, our team is ready to respond fast. We specialize in critical repairs to minimize downtime and get your operation back up and running.

Common commercial plumbing emergencies we handle:

  • Broken Water or Sewer Mains
  • Emergency Shut-Off Valve Failures
  • Sewer Backups & Blockages
  • Fire Hydrant Repairs
  • Gas Line Leaks
  • Major Fixture or Drain Failures

📞 Call Us 24/7 for Emergency Response

Commercial & Industrial Plumbing Services in Columbus & Central Ohio

Utility & Site Infrastructure Services

We provide full excavation, repair, and installation of commercial and residential utility lines:

We work closely with engineers, contractors, and municipalities to ensure all work is code-compliant and completed on time.

Interior Commercial Plumbing Services

Whether you need a quick repair or a complete system upgrade, we offer:

  • Toilet, Sink, Faucet & Urinal Installation/Repair
  • Drinking Fountain Service
  • Commercial Water Heaters & Tankless Systems
  • Emergency Shut-Off Valve Installation
  • Backflow Preventer Testing & Installation
  • Grease Trap Installation

Drain Cleaning & Sewer Maintenance

Drain issues can quickly become emergencies—especially in high-use environments. Our drain services include:

Perfect for restaurants, grocery stores, food service operations, and manufacturing facilities.

Why Choose The Waterworks?

24/7 Emergency Availability
Licensed, Bonded & Insured for Commercial Work
State-of-the-Art Equipment for Jetting, Excavation & Lining
Direct Coordination with GCs, Engineers & Property Managers
Full Service Across Columbus & Central Ohio
Decades of Proven Commercial Plumbing Expertise

Schedule Your Service Now!

Let’s Get to Work

From underground utility work and emergency repairs to drain cleaning and fixture installs, The Waterworks is your go-to commercial plumbing service provider in Central Ohio.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,746 Reviews
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Betty Welch
January 14, 2026

Waterworks replaced our ice maker water line valve as it was leaking. The technician, Conrad Enoch, was excellent and knowledgeable. I would use them again,

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Jesse Carroll
January 14, 2026

Thank for coming on time also for coming and fixing my shower.

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Andy Shaffer
January 13, 2026

Extremely polite and patient while on the call and followed up perfectly with me afterwards.

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frank michaels
January 13, 2026
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MaryLee Duvall
January 13, 2026

Our technician, Chris, was great! He was very knowledgeable and confidently completed our repairs. A+++

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David Jackson
January 13, 2026

Jonle will quote a price in advance, show up on time, with professional and friendly technicians. You can’t ask for more than that.

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Jilda Godbey
January 13, 2026
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Stephen Bennett
January 13, 2026
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Anne Scheve
January 12, 2026

Mark was very efficient, professional ad took time to explain all he did for me. Even took pictures. He was great!

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Shawn Patrick
January 12, 2026

Jonlee always provides great expertise, service & courtesy. Very happy with their services.

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Eric S. Brown
January 12, 2026

Available same day as I called. On time. Neat and respectful, went immediately to inspect the problem, provided an estimate, and began repairs. Completed quickly and efficiently. Left no mess. All good.

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Charles Little
January 11, 2026

Both techs were very professional and friendly and did a great job with our plumbing projects. The only problem was that they left a lot of solder splashes and blobs on the basement floor, could have done a better job of cleaning up. The upstairs laundry room project was done very well and everything was clean when they left.

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Toni Brooks
January 11, 2026

Austin was knowledgeable and professional. If needed I would call on Waterworks again.

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John Adams
January 10, 2026

We move in 10 years ago. Several year ago we had JonLe service our two systems. Our AC units we’re now 15 years old and needed replaced along with the coils. JonLe gave us great prices, great service and the staff finished the job on both systems in one day. Couldn’t be happier, Thanks JonLe John A.

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Rose M Hume
January 9, 2026
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Daniel Harrington
January 8, 2026

Peter was straight to the point, kind, professional, and prompt. Exceeded my expectations.

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Ken Peace
January 7, 2026

We feel that your salesperson and the technicians where very experienced. Happy with the entire service.

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Pepper Peale
January 7, 2026

We are long-time customers of Jonle. Their staff is always on time, thorough, clean and very professional. And today was nonexception. Mark was great!

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Thomas Rutan
January 6, 2026
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Dave Green
January 6, 2026

We have used Jonle Heating and cooling for more than 30 years. They have always been great to work with!

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Gary Moreland
January 6, 2026

John Davis was the technician from Waterworks and he was very efficient, professional and courteous

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Stephen Hoerst
January 5, 2026

I have been using Jonle for over 20 years. They installed a new furnace last year. Today they did the bi-annual inspection/tune up. Mark Johnston was the technician. He was extremely thorough. Documented/photographed and explained every step of the service. I could not be more pleased. A real pro!!

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Kelly Clark
January 5, 2026
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Dorie Eisenman
January 5, 2026

I needed to have a new kitchen faucet installed. Waterworks was recommended to me by a friend. Just to be sure I checked out their reviews online, which added up to 4.7 out of 5 stars. I called at 7:45 a.m. the day after New Years Day (a Friday morning), and an actual human, who spoke understandable English, answered. I explained my problem, and she checked that day's scheduled openings, of which there were none. That didn't surprise me, but then I was happily surprised when she offered me an appointment Monday morning. I happily booked it, and, sure enough , Kameron showed up right around 8:30. After some show and tell on my part, he quickly, efficiently, and professionally got to work. He found that I needed new hot and cold water shut-off valves with new 1/4-turn angle stops for improved serviceability, which I authorized him to do after showing me the problem. He was most polite, personable and respectful to me and of my home, and knowledgable, finishing the job in a timely manner and to my complete satisfaction. I am putting Waterworks (and Kameron) on my speed dial for any future needs. Can't recommend them highly enough!

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William Chumbley
January 5, 2026

Always great service, Jason gave me good information on condition and age of my furnace. He was very knowledgeable and helpful.

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Ron Biggs
January 4, 2026

Friendly; knowledgeable and on time

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deborah oneal
January 3, 2026

Quick very detailed service ,friendly and knowledgeable service person.

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Jack Fisher
January 2, 2026

On time, professional, and clean. Will absolutely use again, thank you!

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Physics Man
January 2, 2026

JonLe always polite, professional, and highly skilled.

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Caitlin Faas
January 2, 2026

Glad I chose Waterworks for my plumbing main valve fix - they quoted me $100 under Atlas Butler (where I was a member). Very professional!

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Denise Golonka
January 2, 2026
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Len Damico
January 2, 2026

The Waterworks Plumbing, Drain, Heating & Cooling--- Living in a high-rise residence comes with a lot of special attention in regard to plumbing, draining and sewage. Waterworks Has become a trusted ally In regard to problem, identification, planning, Knowledgeable and experienced design, And flawless implementation. What more could you want? I highly recommend Waterworks.

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Dan O'Rourke
December 31, 2025

We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!

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Jason Miles
December 31, 2025

On time, detailed, courteous, & kind… explained options & what they were doing & fees clearly / no surprises

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Megan Patrick
December 31, 2025

Easy to book an appointment through the site, my technician actually showed up early and was clean, polite and efficient. He explained the issue clearly and got our outdated water heater replaced same day.

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Larry McDonald
December 31, 2025

These folks do a great job. They're prompt, courteous, and know what they're doing. They supply top of the line repair parts.

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Rosa Jones
December 30, 2025
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Hannah Davis
December 30, 2025

No complaints about this company. They hsve been quick to help me with any issues. A tech named Chad helped me today. He was thorough and helpful.

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Carolyn Hampton
December 30, 2025

Had some gutter work done and needed line ran to make sure there were no blockage. Tech ran camera to check first it there was an problem, there was not.

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Jenni Bevis
December 30, 2025

We have always had a superiority experience with JonLe Heating and cooling. Great salesmen ,installers technicians and customer service would highly recommend over and over Thank you JonLe

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Isaac Green
December 30, 2025

Collin came out and was extremely professional and arrived on time. He did excellent work and explained everything clearly while also keeping a great, friendly conversation throughout the visit. Our issue was that no water was coming out of the tub faucet. Not only did he fix that problem, but he also repaired a leaking pipe connected to the tub spout that we didn’t even realize needed attention. The pricing was very reasonable for the quality of work. We were very satisfied with the service and will definitely be using this company again in the future.

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Michael Kelley
December 30, 2025

The Jonle guys just completed the 2x / year service and were great to work with. From putting booties on before they entered the house, to their quick, efficient and effective work, to their knowledge- all was great. I recommend them all the time!

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Aileen
December 29, 2025

The technician is as knowledgeable and answered all of our questions.

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Mike Miller
December 29, 2025

Clean, professional service!

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Jen Mueller
December 29, 2025
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Amanda Lucas
December 29, 2025

Our sump pump was found leaking on a Saturday around 2p. I called immediately and we were able to arrange for an emergency appt. Garrett was a great plumber, courteous/professional and very efficient in his work late that evening. My only complaint would be the lack of ability to know a time or have more frequent communication about the workers arrival time after my initial call. I had to call around 10p and they finally confirmed an appt from 10:45p-12:45a. Service was excellent and price was reasonable. Would have given 5 stars if communication was better about the appt time.

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David Black
December 28, 2025

Garrett was very professional and efficient in addressing our issues.

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Dendara McDonald
December 26, 2025

I’ve worked with Waterworks several times for work (a car wash). They always provide service in a timely manner, have fair pricing, are upfront and honest, and very professional.

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David White
December 26, 2025
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Carl Scaccia
December 26, 2025

Kevin was most knowledgeable, professional and courteous. Answered all my questions and helped me formulate a plan of action.

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