Trusted Plumbing & HVAC Services in Columbus, Ohio
Reliable Service Since 1986
Residential Services
We are a trusted, one-stop shop that provides vital repair, maintenance and installation services your home’s plumbing, drain and HVAC systems.
Commercial & Industrial Services
We offer additional specialties to a wide range of businesses such as restaurants, multi-family housing, hospitals, retailers, office buildings and warehouses.
Municipal Services
As an Approved and State-Licensed Contractor, we serve many municipalities, ensure competitive rates and make public safety a priority.
Welcome to
The Waterworks Plumbing, Drain, Heating & Cooling!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been Central Ohio’s leading full-service provider for residential, commercial, and industrial clients. Our commitment to quality and customer satisfaction has earned us numerous five-star reviews from satisfied customers across the region.
- Licensed & Insured: Our techs are certified professionals, providing reliable and expert service.
- 24/7 Emergency Service: We’re here when you need us most—day or night, weekends, and holidays.
- Transparent Pricing & Financing: No surprises. We offer upfront pricing and flexible payment options to fit your budget.
Your Trusted Local Plumbers, Heating & Cooling Experts
From emergency repairs to large-scale projects, our licensed and background-checked professionals deliver efficient, mess-free solutions tailored to your needs. We take pride in exceptional workmanship and outstanding customer service, ensuring your home or business runs smoothly.
When plumbing, drain, heating or cooling problems arise, trust The Waterworks to provide fast, reliable solutions—just like family.
24/7
Live Answer
Locally Owned and
Operated.
No Mess Left
Behind
Our Comprehensive Plumbing, Heating & Cooling Services
The Waterworks Plumbing, Drain, Heating & Cooling offers a comprehensive range of services tailored to meet your specific needs. Whether it’s repairing your existing system, installing a new one, or ensuring peak performance year-round, our licensed professionals are equipped to handle it all. We provide efficient, mess-free solutions to keep your home or business running smoothly.
Why choose us?

Rapid response
With over 150 employees and more than 80 service vehicles, we ensure prompt service to address your needs swiftly.

Expert Technicians
Our team comprises highly trained, certified, and licensed professionals dedicated to delivering top-notch service.

Comprehensive Guarantees
We offer robust guarantees on select installations, providing you with peace of mind.

Exceptional Service
Committed to excellence, we support you before, during, and after the job is completed.

One-Stop Convenience
As a full-service provider, we handle all your plumbing and HVAC needs under one roof.

Customer Satisfaction
With over 1,800 reviews and a 4+ star rating, our customers' feedback speaks to our dedication and quality of service.
NEED A PLUMBING, HEATING AND COOLING EXPERT?
YOU’RE IN THE RIGHT PLACE

Schedule Your Service
Booking your plumbing, drain, heating, or cooling service with The Waterworks is simple. Contact us anytime via phone or schedule online. Our 24/7 live answering team ensures you receive prompt, professional assistance whenever you need it.

Meet Your Trusted Expert
When you choose The Waterworks, our licensed and background-checked technicians will arrive on time, fully equipped, and with protective shoe covers to keep your home clean. With decades of expertise, we're committed to delivering exceptional service and mess-free solutions.

Quality You Can Trust
Since 1986, we've been Central Ohio's trusted choice for quality plumbing, drain, heating, and cooling services. With transparent pricing, personalized care, and numerous five-star reviews, your satisfaction is always our top priority.
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Noah did a great job doing our Fall/Winter HVAC checkup today! He was very prompt, checked everything thoroughly and made sure we had no questions afterward. We appreciated his professionalism and kindness throughout. Highly recommend JonLe!
So happy with Jonlee and the technician that solved the gas leak in my furnace. They were able to fit me in and were onsite within 2 hours!! Phenomenal!
Was timely, courteous, and reasonably priced. Provided a clear diagnosis. Couldn’t fix because my system appears to be obsolete 😭😭😭
Great company timely, polite, knowledgeable. Would recommend giving them a call so much better than other plumbing companies.
Excellent next day service. Showed up on time. Service tech, Ivan, was fantastic and seemingly has solved the issue. Impressed that he triple checked his results before leaving. 3rd time they've done work for us and they're great.
They have done a lot of work for me over the years. They don’t replace things that don’t need replacing. They give a fair price and do great work
JonLe Heating and Air Conditioning serviced my furnace. I could not have been happier that the problem was relatively minor. They were professional fast and reliable. I will use them from now on. Its hard to trust any company but I feel I have found a reliable source for my needs.
JonLe installed a whole house humidifier. They were responsive, answered all my questions, and the customer service was excellent. Technicians showed up on time, were professional, and cleaned up after themselves. I even purchased their maintenance plan. Great company and I’m happy to give them my business going forward.
John the technician was courteous, knowledgeable, and efficient! I have used Waterworks in the past and would highly recommend this company for any of your plumbing needs !
Great service ! Tech did a amazing ing job and cleaned up the job site when he was done. We really appreciate your guys expertise. Thank you.
Called JonLe to fix furnace. Thermostat was calling for heat and fan was running, but no combustion. Technician arrived within 2 hr and identified problem as the inducer motor not working. It had seized. He was able to manually get it turning again and lubricated it to get it running. He recommended ordering a replacement because it would likely fail again. I agreed and he returned next day to install the new one. Furnace is working great. Have used JonLe for 20 yr as they installed the furnace when we built our house. Very satisfied with their service plan on my furnace and air conditioner. Happy to recommend them.
Very responsive, on-time and kept us informed throughout entire process.
We have a maintenance plan with the same technician for our home and a condo. They are efficient and easy to schedule.
The technician seemed very thorough, explaining everything he checked. He showed pictures of the unit and what he checked and mentioned things to look for. My husband was impressed with his work ethic.
Called at 9am because furnace was not working properly. They had it fixed and running within 5 hours of my phone call. Reasonable price. Great service.
They called before the appointment to confirm which is awesome! Efficient, clean, and professional.
Cory did an excellent job maintaining our heat pump and humidifier.
Very good company with good people trying to do the right things for their customers.
Extremely kind and quick emergency service. I really appreciate the service on a Sunday after a big snow storm! The extra effort they went to in sending me a bio and picture of my technician really solidified the quality service and my comfort level during a time of high anxiety.
Jonle was responsive to our emergency situation. Service tech was thorough and took all steps necessary to solve the problem.
We have been using Jonle for 20+ years. Technician (Mark Johnston) performed our annual furnace maintenance this past week. He was on time, courteous and thorough. Once complete, Mark showed us pictures of the inside of our furnace and explained the services he performed, including changing the filter (I provided) and the humidifier pad. Overall we were pleased as always.
Service Technician Tim Feldman does a great job in maintaining the equipment. Always friendly and has good answers for any question. Maintenance contract went up 18% in 2025.
Todd was great to work with. He was really straightforward about the options we had and what would be the best deal.
Anthony was very knowledgeable about my issue. Highly recommend this company for plumbing issues.
We had a great experience with Travis, the Waterworks drain tech that cleared my septic tank clog. My first call to the main number resulted in getting emergency service scheduled, I was texted technician's information and ETA, and the work was done quickly and professionally. Travis made several good proactive recommendations on which I will certainly follow up. I did pay an Overtime charge but it could have been worst overall.
I have had our furnace/heat pump check-ups and service done by JonLe (merged with Tri-County) for over 20 years and counting. From the HVAC installers (2/3 units replaced over these years). I have my summer and winter services BOTH done annually, using your Annual Service Agreement. Many of my services have been performed by Technical Engineer Steve and he has "ALWAYS" done professional jobs. He's great at trouble shooting, explaining and a "GREAT ASSET" to the JonLe Company; great skilled professional people with people skills is always a plus for any Company. I have recommended JonLe to family and friends that have also had great experiences. From Dave, Dennis, etc who installed my latest HVAC unit in recent years unit to Steve you have quality experienced staff. Again, Steve is a GREAT asset to your Company and one reason, I have continued service with JonLe; and recommended your Company to family and friends. Other HVAC services constantly are trying to expand their business with less expensive deals, etc. but I have remained a satisfied loyal customer; feel very comfortable that our HVAC system is always in top condition. I do wish everyone at JonLe a GREAT end of year Holiday's too; stay safe and well!
This company has helped me both with my business and home needs. They've always been prompt, respectful and done a great job. I also find that their prices are quite fair. Highly recommend them!
Professional and their work, courtesy. They live up to their name. I got small plumbing done.
Save Big with
Our Current Specials!
At JonLe Heating & Cooling, we believe in providing value for every customer. Take advantage of our exclusive deals to make your HVAC service more affordable.

$50 Off
Furnace Tune-Up
Keep your system running smoothly and efficiently this winter.
Expires 12/31/25

$100 Off
New HVAC Installations
Upgrade to an energy-efficient system and save big.
Expires 12/31/2025
Contact Information
The Waterworks Plumbing, Drain, Heating & Cooling
550 Schrock Rd, Columbus, OH 43229
| Monday | 24 Hours |
| Tuesday | 24 Hours |
| Wednesday | 24 Hours |
| Thursday | 24 Hours |
| Friday | 24 Hours |
| Saturday | 24 Hours |
| Sunday | 24 Hours |
Trusted by the Columbus Community
for Over 65 Years
Our unwavering commitment to excellence has established The Waterworks Plumbing, Drain, Heating & Cooling as one of Central Ohio’s most trusted service providers. Our dedication to quality and customer satisfaction has been recognized through numerous accolades, including the Angie’s List Super Service Award and the Consumer’s Choice Award for Plumbing Contractors since 2003.
Save Money With our
Energy Savings Plan
Sign up for our energy savings plan to save more and keep your equipment running at peak performance.
| Membership Perks | Silver | Gold |
|---|---|---|
| Heating System Inspection | ✔ | ✔ |
| Cooling System Inspection | ✔ | ✔ |
| 10% Discount on All Parts & Labor Charges | ✔ | ✖ |
| 30% Discount on All Parts & Labor Charges | ✖ | ✔ |
| Add-Ons Available | ✔ | ✔ |
| Priority scheduling | ✔ | ✔ |
| + Many More Perks | PRICELESS | |
PROUDLY SERVING OUR
OHIO AREA NEIGHBORS
- Worthington
- Westerville
- Grandview
- Upper Arlington
- Clintonville
- Dublin
- Powell
- Gahanna