Tankless Water Heater Services in Columbus, Ohio

Peter was straight to the point, kind, professional, and prompt. Exceeded my expectations.

We feel that your salesperson and the technicians where very experienced. Happy with the entire service.

We are long-time customers of Jonle. Their staff is always on time, thorough, clean and very professional. And today was nonexception. Mark was great!

We have used Jonle Heating and cooling for more than 30 years. They have always been great to work with!

John Davis was the technician from Waterworks and he was very efficient, professional and courteous

I have been using Jonle for over 20 years. They installed a new furnace last year. Today they did the bi-annual inspection/tune up. Mark Johnston was the technician. He was extremely thorough. Documented/photographed and explained every step of the service. I could not be more pleased. A real pro!!

I needed to have a new kitchen faucet installed. Waterworks was recommended to me by a friend. Just to be sure I checked out their reviews online, which added up to 4.7 out of 5 stars. I called at 7:45 a.m. the day after New Years Day (a Friday morning), and an actual human, who spoke understandable English, answered. I explained my problem, and she checked that day's scheduled openings, of which there were none. That didn't surprise me, but then I was happily surprised when she offered me an appointment Monday morning. I happily booked it, and, sure enough , Kameron showed up right around 8:30. After some show and tell on my part, he quickly, efficiently, and professionally got to work. He found that I needed new hot and cold water shut-off valves with new 1/4-turn angle stops for improved serviceability, which I authorized him to do after showing me the problem. He was most polite, personable and respectful to me and of my home, and knowledgable, finishing the job in a timely manner and to my complete satisfaction. I am putting Waterworks (and Kameron) on my speed dial for any future needs. Can't recommend them highly enough!

Always great service, Jason gave me good information on condition and age of my furnace. He was very knowledgeable and helpful.

Friendly; knowledgeable and on time

Quick very detailed service ,friendly and knowledgeable service person.

On time, professional, and clean. Will absolutely use again, thank you!

JonLe always polite, professional, and highly skilled.

Glad I chose Waterworks for my plumbing main valve fix - they quoted me $100 under Atlas Butler (where I was a member). Very professional!

The Waterworks Plumbing, Drain, Heating & Cooling--- Living in a high-rise residence comes with a lot of special attention in regard to plumbing, draining and sewage. Waterworks Has become a trusted ally In regard to problem, identification, planning, Knowledgeable and experienced design, And flawless implementation. What more could you want? I highly recommend Waterworks.

We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!

On time, detailed, courteous, & kind… explained options & what they were doing & fees clearly / no surprises

Easy to book an appointment through the site, my technician actually showed up early and was clean, polite and efficient. He explained the issue clearly and got our outdated water heater replaced same day.

These folks do a great job. They're prompt, courteous, and know what they're doing. They supply top of the line repair parts.

No complaints about this company. They hsve been quick to help me with any issues. A tech named Chad helped me today. He was thorough and helpful.

Had some gutter work done and needed line ran to make sure there were no blockage. Tech ran camera to check first it there was an problem, there was not.

We have always had a superiority experience with JonLe Heating and cooling. Great salesmen ,installers technicians and customer service would highly recommend over and over Thank you JonLe

Collin came out and was extremely professional and arrived on time. He did excellent work and explained everything clearly while also keeping a great, friendly conversation throughout the visit. Our issue was that no water was coming out of the tub faucet. Not only did he fix that problem, but he also repaired a leaking pipe connected to the tub spout that we didn’t even realize needed attention. The pricing was very reasonable for the quality of work. We were very satisfied with the service and will definitely be using this company again in the future.

The Jonle guys just completed the 2x / year service and were great to work with. From putting booties on before they entered the house, to their quick, efficient and effective work, to their knowledge- all was great. I recommend them all the time!

The technician is as knowledgeable and answered all of our questions.

Clean, professional service!

Our sump pump was found leaking on a Saturday around 2p. I called immediately and we were able to arrange for an emergency appt. Garrett was a great plumber, courteous/professional and very efficient in his work late that evening. My only complaint would be the lack of ability to know a time or have more frequent communication about the workers arrival time after my initial call. I had to call around 10p and they finally confirmed an appt from 10:45p-12:45a. Service was excellent and price was reasonable. Would have given 5 stars if communication was better about the appt time.

Garrett was very professional and efficient in addressing our issues.

I’ve worked with Waterworks several times for work (a car wash). They always provide service in a timely manner, have fair pricing, are upfront and honest, and very professional.

Kevin was most knowledgeable, professional and courteous. Answered all my questions and helped me formulate a plan of action.

Always responsive and trustworthy pluming services.

very pleased with the technician

I made an emergency call because I couldn’t get my kitchen sink back together without leaking. The technician came out, tightened a few things and said Merry Christmas- no charge. So grateful.

My tech was professional, and the price was reasonable. Before the tech left, it appeared the problem was solved, however it turns out only part of it was. I reached out them immediately, and the tech returned the next day. He fixed all the problems on my initial complaint, found one more issue and addressed that, too. He spent a lot of time in my home, was very polite and competent. I will use Waterworks again.

Have always been pleased with Waterworks. They’ve done several jobs for us. Quick, friendly, good service for good prices that are always quoted ahead of time. Recent repair was under the kitchen sink. Came in, evaluated the problem, got materials from the truck, and had the job done in about an hour. Very satisfied.

Technician was on time and courteous and friendly. He answered my questions fully and knowledgeably. Pleased with Jonle for sure.

Gave us a complete and detailed inspection.

Great service, thoughtful employees !!

My tenants did not have working water over the weekend and no vendors were available. Waterworks were able to come out on the same day and get the repairs and water turned back on within hours. Susan from dispatch is wonderful and techs Jeff Nick and Tommy were very communicative and got the job done. I would 1000% reccomend to anyone for after hours or over the weekend emergencies.

Peter was right on time, very personable, and clearly explained what he had to do to replace the corroded pipe under my bathroom sink. He wasted no time getting the job done. I am very satisfied with his work and happy to have a functioning sink upstairs again!

Had a busted water pipe replaced. Technician was fantastic and did a great job. I used Waterworks for the same problem last year. I think the pricing has substantially increased from last year. The do a really good job, so I would still recommend.

Timely, efficient, and professional service, thanks guy!

We have been with JonLe for over 3 years now. Love the promptness, respectful and excellent service, and the connection they maintain in reminding us to have someone check and service our equipment for longevity. Couldn't be happier.