Water Heater Repair, Installation & Replacement in Columbus, Ohio
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Tankless Water Heater Installation
Our Services
Reliable Hot Water Solutions for Homes & Businesses
A dependable water heater is essential for daily tasks like bathing, cooking, and cleaning. If your water heater is leaking, failing to heat water, or becoming inefficient, it may be time for a professional repair or replacement.
At The Waterworks, we provide expert water heater repair, installation, and maintenance services to ensure consistent hot water while maximizing energy efficiency. Whether you have a traditional storage tank, tankless water heater, or hybrid system, our licensed technicians will keep your hot water running smoothly.
Call us today to schedule a professional water heater service in Columbus and surrounding areas.
Schedule Your Service Now!
Common Water Heater Problems & Their Causes
Even with proper maintenance, water heaters can develop issues over time. Here are some common problems:
- No Hot Water or Insufficient Heating – May be due to a faulty heating element, thermostat issues, or an undersized unit.
- Strange Noises (Rumbling, Popping, or Whining) – Caused by sediment buildup in the tank, reducing efficiency.
- Discolored or Rusty Water – Indicates corrosion inside the tank, often requiring anode rod replacement or a new unit.
- Rotten Egg Odor – Suggests bacteria buildup in the tank, which needs flushing and treatment.
- Leaking Water Heater – Could be due to a faulty temperature and pressure (T&P) relief valve or a corroded tank needing replacement.
If you notice any of these issues, call The Waterworks for fast, reliable service before the problem leads to expensive damage.
Should You Repair or Replace Your Water Heater?
Not sure whether to repair or replace your water heater? Here’s a quick guide:
Repair Your Water Heater If:
- The issue is minor, such as a thermostat or heating element failure.
- The unit is less than 10 years old and well-maintained.
- You experience occasional issues, but the system still functions reliably.
Replace Your Water Heater If:
- Your unit is 10–15 years old and showing signs of wear.
- There’s corrosion, rust, or leaking from the tank.
- Your system no longer meets your household’s hot water needs.
- You want to upgrade to an energy-efficient model to lower utility bills.
Our team will assess your water heater’s condition and recommend the best solution for your needs and budget!
Extend the Life of Your Water Heater with Routine Maintenance
Regular maintenance helps extend the life of your water heater and improves efficiency. We recommend:
- Flushing the Tank Every 6–12 Months – Prevents sediment buildup that can reduce efficiency.
- Checking the Anode Rod – Prevents rust inside the tank and should be replaced if corroded.
- Inspecting T&P Valves – Ensures safety by preventing pressure buildup inside the tank.
- Checking for Corrosion – Catching early signs of rust or leaks can prevent costly damage.
Routine maintenance ensures long-term performance and lower energy costs.
Our Water Heater Services
At The Waterworks, we offer a full range of water heater services, including:
- Water Heater Repair – Fixing heating issues, leaks, and pressure problems.
- Water Heater Installation & Replacement – Upgrading to modern, energy-efficient models.
- Tankless Water Heater Services – Installation, maintenance, and repairs for on-demand hot water systems.
- Routine Maintenance & Inspections – Preventive care to extend lifespan and improve efficiency.
Our licensed technicians work on all major water heater brands to ensure reliable performance.
Why Choose The Waterworks?
- Nearly 40 Years of Experience – Trusted plumbing professionals serving Columbus since 1986.
- Licensed & Certified Technicians – Experts in traditional, hybrid, and tankless water heaters.
- Fast & Reliable Service – Quick response times for urgent repairs & installations.
- Energy-Efficient Solutions – We help you choose the best system for performance & savings.
- Upfront Pricing & No Hidden Costs – Transparent service estimates, so there are no surprises.
If your water heater is leaking, making strange noises, or struggling to keep up, our team is ready to help!
Proudly Serving Columbus & Central Ohio
The Waterworks provides water heater repair, installation, and replacement services across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
- Beechwold
- Blacklick
- Clintonville
- German Village
- Lewis Center
- London
- Polaris
- Short North
- Victorian Village
If you’re in Central Ohio, we’re just a phone call away!
Schedule Your Water Heater Service Today
Is your water heater leaking, making noises, or failing to provide hot water? Don’t wait for a complete failure!
Call The Waterworks today to schedule professional water heater repair, installation, or maintenance with Columbus’s plumbing experts.
Schedule Your Service Now!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
Very professional and knowledgeable technician. I was very impressed with the service.
I was impressed but this company. They got here quick sent a text with technical's picture saying he was on the way. Since my husband couldn't be here it made me feel safe just knowing who was coming. Matt was very professional and nice took time to explain the issue with our boiler system along with pictures showing the damage. Waiting on estimates for part replacement versus replacement of boiler. Great job that's for going above all rest. The picture text A+
Waterworks has been my go-to for years, and they consistently deliver excellent service. Easy, timely scheduling, and they always send experienced, knowledgeable professionals who take the time to thoroughly explain what's going on and walk me through my options. I especially appreciate that they don't just fix the issue - they take the time to answer my questions and provide guidance so I can maintain things myself going forward. They stick to their original quotes when things become more complicated and provide options to manage my costs (e.g. order a part myself.) I had two services in the past two weeks: a kitchen sink installation that required reconfiguring and replacing all of the hardware underneath, and a toilet repair for which the part was not available, but the rep helped me order the correct part and provided enough instruction to install it when it arrives.
My experience with The Waterworks has been very good. Michael assessed my plumbing issues and made necessary repairs. I really appreciated the fact he pointed out that I didn't need the service I thought I did. Thus, I was not overcharged. I recommend The Waterworks if you need plumbing service.
The service was excellent and the young man who came out was very professional.
Standard toilet clog they were here within 2 hours.thays why I'm a loyal customer
Very impressed with the courtesy and knowledge of plumber Jonathan. He was able to repair the leak in record time having to cut pipes etc. Great job. Emergency service is stressful!
Chris showed up 2 hours early (after a courtesy call). The service call was not needed as it was my own naivety that caused this situation. Chris clearly explained the dilemma and was out the door in 20 minutes. This is not the first time that I have had Water Works out to my house and it WILL NOT be the last. SUPER company!
They called ahead to see if they could come earlier, not an issue. Cory was respectful and worked quietly and finished his work with no issues. Highly recommend them.
We thought our sump pump had failed and needed to be replaced. Tech showed up on time and found that the breaker had been flipped. No pressure to purchase something we didn't need....he just flipped the breaker, told us that was what was wrong, told us he turned it on and confirmed the sump pump was working and left. Great experience! Will definitely call them again if we have another issue!
I have had no experience with the Water Works prior to this trip. I am so glad I gave them a try. I had 2 guys on 2 separate days and they were wonderful, knowledgeable and caring. Thank you Mike and Matt you came in and took the time and answered my questions and fixed the problem. I will certainly give you referrals and positive feedback!! I think you guys should get a raise! Thanks again for helping me!!
Service was very good. The technicians were great and knew their business. I was very satisfied. They also replaced some PVC pipes.
Super professional install and excellent follow-up troubleshooting. Thanks to Shane, Jayden, Tom, Walt, and Antwone for their quality service. equally big thanks to Waterworks/Hetter Heating and Cooling.
Received great service in one day 22 degrees outside definitely use this team again. Thanks guys
John came out for preventative maintenance on my sewer line because of a tree in my front yard always having roots entering the line and causing backup. He did a great job and sent his 6 inch blade the full 90 feet to clear the line.
Quite possibly the most detail oriented company I’ve worked with. The way their HVAC installer made sure every wire was secured in brackets and everything was run neat and tidy really tingles all the OCD tendencies one may have. Overall I couldn’t have chosen a better company to work with!
We called a few plumbers for the same issue at Horizon High School. They all came, inspected the problem, and left after giving us repair quotes. Thomas from Water Works was different. He carefully examined the issue, explained how the system works in detail, and offered a very effective solution. He didn’t just give us a quote — he took the time to help us understand the problem and then fixed it properly. We truly appreciated his professionalism, knowledge, and clear communication. Highly recommended!
Victor did a wonderful job. It took awhile to clear the obstruction but he hung in there. Plus he knows how to work with old, crabby women who just want their kitchen in working order. Thanks, Victor.
The whole experience with Waterworks was positive. I called during the weekend and spoke to a representative and scheduled a service call for Monday. They arrived at the time that was promised and a call was made 30 minutes prior to arrival. The technician was courteous and explained what potentially could have occurred and what options I would have. Service call was completed and I am very satisfied with the entire process.
Will was very professional. He updated me on all the things he was doing to diagnose the problem. I felt he went over and beyond. He knew I was concerned about the cost and for some reason I did not renew my Silver Plan. In the past month I had to get a new water heater, my fireplace went out and today I needed to get new glasses. Being on a fixed income is worrisome. I was happy though with the service I received.
Technician that can in today (Mark J) did a very thorough job of routine maintenance work. Thanks!!!
JonLe was awesome to work with they didn’t hassle us during the buying process or make us feel rushed, they gave us time and space to figure things out and let us know if we had questions we were free to ask. Makes it easier when making a huge purchase for your home. We were able to call and schedule the new HVAC install quickly and they work efficiently and left everything clean and tidy when done! They explained everything to us when they finished the install and let us know all the important details and what to expect. I would highly recommend JonLe to anyone in need of a new HVAC system! They also had very easy finance options for the system which was also nice to see.
We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!
The technician was very polite and knowledgeable about his job. He did an excellent job and was very enthusiastic about his work.
The technicians were very friendly and knowledgable. They explained what was wrong and what they did to fix the problem. They also told me my unit was under warranty for parts and labor, so I did not have to pay for the service. That was a nice surprise! Thank you JonLee!
We had a backup in the main sanitary line of one of our office buildings. Logan stuck with it till the issue was resolved. Even through some of the frustrations Logan handled everything with grace and professionalism.