Water Heater Repair, Installation & Replacement in Columbus, Ohio
$150 OFF
Tankless Water Heater Installation
Our Services
Reliable Hot Water Solutions for Homes & Businesses
A dependable water heater is essential for daily tasks like bathing, cooking, and cleaning. If your water heater is leaking, failing to heat water, or becoming inefficient, it may be time for a professional repair or replacement.
At The Waterworks, we provide expert water heater repair, installation, and maintenance services to ensure consistent hot water while maximizing energy efficiency. Whether you have a traditional storage tank, tankless water heater, or hybrid system, our licensed technicians will keep your hot water running smoothly.
Call us today to schedule a professional water heater service in Columbus and surrounding areas.
Schedule Your Service Now!
Common Water Heater Problems & Their Causes
Even with proper maintenance, water heaters can develop issues over time. Here are some common problems:
- No Hot Water or Insufficient Heating – May be due to a faulty heating element, thermostat issues, or an undersized unit.
- Strange Noises (Rumbling, Popping, or Whining) – Caused by sediment buildup in the tank, reducing efficiency.
- Discolored or Rusty Water – Indicates corrosion inside the tank, often requiring anode rod replacement or a new unit.
- Rotten Egg Odor – Suggests bacteria buildup in the tank, which needs flushing and treatment.
- Leaking Water Heater – Could be due to a faulty temperature and pressure (T&P) relief valve or a corroded tank needing replacement.
If you notice any of these issues, call The Waterworks for fast, reliable service before the problem leads to expensive damage.
Should You Repair or Replace Your Water Heater?
Not sure whether to repair or replace your water heater? Here’s a quick guide:
Repair Your Water Heater If:
- The issue is minor, such as a thermostat or heating element failure.
- The unit is less than 10 years old and well-maintained.
- You experience occasional issues, but the system still functions reliably.
Replace Your Water Heater If:
- Your unit is 10–15 years old and showing signs of wear.
- There’s corrosion, rust, or leaking from the tank.
- Your system no longer meets your household’s hot water needs.
- You want to upgrade to an energy-efficient model to lower utility bills.
Our team will assess your water heater’s condition and recommend the best solution for your needs and budget!
Extend the Life of Your Water Heater with Routine Maintenance
Regular maintenance helps extend the life of your water heater and improves efficiency. We recommend:
- Flushing the Tank Every 6–12 Months – Prevents sediment buildup that can reduce efficiency.
- Checking the Anode Rod – Prevents rust inside the tank and should be replaced if corroded.
- Inspecting T&P Valves – Ensures safety by preventing pressure buildup inside the tank.
- Checking for Corrosion – Catching early signs of rust or leaks can prevent costly damage.
Routine maintenance ensures long-term performance and lower energy costs.
Our Water Heater Services
At The Waterworks, we offer a full range of water heater services, including:
- Water Heater Repair – Fixing heating issues, leaks, and pressure problems.
- Water Heater Installation & Replacement – Upgrading to modern, energy-efficient models.
- Tankless Water Heater Services – Installation, maintenance, and repairs for on-demand hot water systems.
- Routine Maintenance & Inspections – Preventive care to extend lifespan and improve efficiency.
Our licensed technicians work on all major water heater brands to ensure reliable performance.
Why Choose The Waterworks?
- Nearly 40 Years of Experience – Trusted plumbing professionals serving Columbus since 1986.
- Licensed & Certified Technicians – Experts in traditional, hybrid, and tankless water heaters.
- Fast & Reliable Service – Quick response times for urgent repairs & installations.
- Energy-Efficient Solutions – We help you choose the best system for performance & savings.
- Upfront Pricing & No Hidden Costs – Transparent service estimates, so there are no surprises.
If your water heater is leaking, making strange noises, or struggling to keep up, our team is ready to help!
Proudly Serving Columbus & Central Ohio
The Waterworks provides water heater repair, installation, and replacement services across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
- Beechwold
- Blacklick
- Clintonville
- German Village
- Lewis Center
- London
- Polaris
- Short North
- Victorian Village
If you’re in Central Ohio, we’re just a phone call away!
Schedule Your Water Heater Service Today
Is your water heater leaking, making noises, or failing to provide hot water? Don’t wait for a complete failure!
Call The Waterworks today to schedule professional water heater repair, installation, or maintenance with Columbus’s plumbing experts.
Schedule Your Service Now!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
Excellent work. Have a 30+ year history with this company and has always been top notch!
Excellent customer service. Schedule 6 month maintenance like clock work. Service men always kind helpful and professional. Women who answer telephone always professional as well. Highly recommend
Got appt quickly and easily online. Technician was actually EARLY after calling to ask if it was ok. He was friendly and efficient. Showed me exactly what the problem was…even showed me the part he was replacing and explaining why!
Technician was knowledgeable and person able. Listened to the information I provided to him to diagnose the issue. This service was performed on a Saturday so there was an extra charge but for the emergency service it was a reasonable amount. I will be using this company in the future.
Yessey is amazing awesome a tech who got our issues fixed promptly, efficiently, professional, friendly, and put under-sink boxes of cleaning products back under the sink where my old old body doesn't have to balance them myself!! Thank you WaterWorks !!! I we hadn't had these issues, the two vanities' plumbing were ready to break of as he worked them - oh, what a bigger mess we would have had!! We can hardly get to and from the floor to do many tasks any more and Yessey helped us IMMENSELY!! THANK YOU!!! Today, Ryan showed me how to change the filter on the water system we'd had out in. It was new, different style - i didnt want a water mess for doing it incorrectly. The 2nd reason for the appointment was to fix the leak on a bath sink faucet, ended up having to install a new faucet i had purchased in case that would be the fix. Ryan had to run out for a couple supplies, got back, installed the faucet and was on his way into the cold! Really appreciated his diligence. Thank you, Waterworks!!
The Waterworks company (A local Columbus Ohio company) delivered fast, professional service and provided a dependable solution when my sump pump failed and flooded my basement. The technician clearly explained all available options and costs, helping me make an informed decision on the spot. He replaced the old pump and completed the new installation that same afternoon—efficient, thorough, and stress-free. Thanks Waterworks for five (5) star service in my moment of crisis! You saved the day.
Reliable service. Nobody likes to deal with toilet issues. The service tech (Sam) was very professional, letting me know upfront what the problem was, how he was going to fix it.
Had a new hot water heater installed. The Waterworks team diagnosed the issue, helped me choose the right water heater, removed the old one (and took it with them), and then installed the new one. I will be calling the Waterworks for any plumbing needs we have. Solid and reliable. Courteous people too.
Responded within a short time from my call to repair a leaking water line, repaired the leak and another corroded line. Excellent work and very friendly technicians.
I have used Waterworks for years for all my plumbing needs. Their technicians are skilled and experienced. I’ve always received excellent service. Recently, I had the valve to the main water line replaced. The two technicians sent did an excellent job and quickly with no mess.
We’ve always been happy with Jonle. Our service rep Dan, is very knowledgeable and we always ask for him for our annual maintenance.
Had JonLe out for a furnace service and started a maintenance plan with them. Very professional and informative and focused on just what I needed and did not try to upsell.
I was unable to get my furnace to come on over the weekend. I called Jonle Monday morning and they came out that afternoon. Todd my technician explained to me in depth what the issue was and had the part needed. He had my furnace back up & running in less than an hour!! This customer service is the one of the many reasons I've been a Jonle customer for over 30 years!
Technician Andrew was very professional and thorough. Will definitely continue to use your company for my plumbing needs.
Technician Collin found the issue and corrected it within minutes. Shut off valve was hard to find, but he knew where it was and took care of it. I also asked for a quote to fix some minor issues and he provided the quote in a timely manner. He was professional, helpful, knowledgeable and kind. Would highly recommend them!
Always on time. Have had their maintained program for years always do a great job
Just had a great experience with Cornell from the Waterworks. Figured out the problem, had a temporary solution within 30 minutes so that we could function, came back the next day to fix it for good (well, as much as plumbing can be fixed "for good"!).
On time. Professional and fixed what I could not fix. I would use them again. 90 day warranty is a nice touch that gives piece of mind.
Techs spent about an hour troubleshooting my problem, then explained it throughly. Greatly appreciated.
I learned quickly that some companies do not do plumbing for manufactured homes. WHY???? Ivan came to my home about 5A.M. quickly took care of the problem and taught me a few things in the process. He was very kind and understanding. I would ask for Ivan again.
Aaron will forever now be my first call when it comes to plumbing issues. He was thorough, responsive, and got my sewer line unblocked. Another company looked at the same line several days earlier and gave an extremely expensive and aggressive solution; waterworks only did what was needed and charged a fair price. Consider me a loyal customer from here on out!
Scheduling was easy and accommodating. The service tech let me know he was about 20 minutes away, arrived on time, perform the required maintenance, and we reviewed the check list. Perfect.
Excellent experience. Our technician worked hard and solved our problems.
Quick fix at a reasonable price. Thank you team for clearing up a pipe issue, fixing it quickly, and giving me options on how we want to fix the issue. I would highly recommend!
Overall was a great experience, had a toilet that was never seated properly, and the flange set up was a little strange (homeowner special). The technician Chris was prompt, explained everything and redid the set up correctly. I'm sure there are cheaper plumbers in town, but both times I have used Waterworks the job is done correctly, reliably, and on time. That makes it 100% worth it in my book
Thank you Waterworks. Everything was super speedy. Communication was very on point and exact with no issues. Only issue that I would have to say is that when placing the dirt back, the dirt isnt evenly disturbed back into the yard.
We have used Jonle Heating and cooling for roughly 30 years and we have always been pleased with the services they provide. We recently replaced our humidifier on our furnace and the installation went very smoothly. Professional as always and thorough.
Everything went very smooth and as expected with no surprises! Very pleased and would highly recommend!! Will be using again in the future!
Victor was great -got us all fixed up the same day and prevented our basement from flooding
Water backed up into the drain in my basement. I called Waterworks in the morning and a plumber was here within a couple of hours. I was informed as to when he would arrive, and he did. He assessed the problem, gave me a quote, and when I agreed to what u think was a reasonable price, he had everything needed to fix the problem in his truck. I am quite satisfied.
I really appreciate the good service that I had today from Will. You guys continue to surpass my expectations. Thanks for being there for me and my family!
Great service. Very thorough and professional Collin gets 5 stars for great communication and explanations. Felt very satisfied with the end results
I own a property management firm and Waterworks is our go-to for all of our plumbing and drain needs. I've also personally used their heating and cooling services. Waterworks has always been extremely reliable, cost-effective, and easy to work with. Their technicians have always been very professional as well. I'm constantly amazed how such a large, professional firm delivers a consistent, quality experience.
I can’t give enough stars to Jay Markham, he saved me almost 20k. Another company advised that I needed every gas line in my house replaced and they wouldent get in my crawl space. Jay came out and actually listened and cared. He tested everything 2 or 3x and answered any questions I had. it ended up being bad valves. I had already been without Gas for a whole week.. I can’t say enough about this kid. But thank you!!
I was very happy and impressed with the service I received. From the initial estimate to the final installation everything went exactly as planned. The two technicians were very professional and respected my property. They explain the installation in detail and the operation of my new furnace, AC unit and thermostat. And they kept the utility room probably cleaner than it was before they got here.. I would highly recommend JonLe heating and cooling.
Highly recommend them - always very professional, polite, efficient and helpful.
Chris, the Waterworks technician assigned to check our dripping kitchen faucet and bathroom shower, quickly analyzed the problem with each as a faulty cartridge controlling hot & cold lines to the respective taps. When it became difficult to unfasten the kitchen faucet handle, due to accumulated calcium deposits, he voluntarily called up Delta service and while also attending to the shower problem, managed to convince the Delta rep to send us a full replacement kitchen faucet, “free of charge”!!! Chris then deftly replaced the defective cartridge in the bathroom shower. We have a notice from Delta that the replacement will arrive in roughly 12 days, so we are very pleased with the entire experience.
Our technician Ryan was great! Came right on time and was pleasant and informative. Ryan was looking great and shared his sources story with us. We are really happy for him. We love working with Ryan and Jonle! Thank you!
The technicians were professional, efficient and knowledgable. The technicians were on time and very friendly. They scheduled an appt.for us quickly when we called them. Would definitely recommend them to other people. I have a silver contract with them and am very happy with that.