Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
Our Tech Pete was on time and called us 39 minutes prior to arrival. Did a great job repairing both water heaters and replaced a faulty shower valve. He thoroughly tested everything and cleaned up after he was done. Great overall experience.
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Excellent service and support once again by the Waterworks team. Timely arrival to the job site. Assessed challenges and presented a viable solution for our bathroom shower repair. Our partnership with Waterworks is well over 20 years - and each time they are on our property to offer professional guidance - we're reminded while they remain our preferred supply partner.
Our Waterworks experience was completely satisfactory. Our appointment time was kept as promised and even though we could not duplicate our backup issue for the technician to observe, he provided valuable recommendations and suggestions for our situation. Over half an hour of professional time was devoted by the technician yet there was no fee charged! We think that was terrific! We are repeat customers and continue to recommend Waterworks to anyone in need of plumbing assistance.
Have used them for well over 30 years at my home and condo. Extremely reliable. Their technicians are always personable and knowledgeable. Office staff is also kind and pleasant. Would highly recommend. Price paid is for annual service contract which includes a visit in Spring for HVAC and one in fall for furnace.
I’ve used Jonle for many years and have always been happy with work done. They explain everything and are good to work with.
The office staff is always courteous and makes scheduling appointments painless. The technicians are always courteous, prompt, professional, and thorough. They always explain what they did, how the system is performing, and offer to answer any questions. The email documentation with photos of everything checked and completed is reassuring. We have been customers for decades and the Jonle team has never given us a reason to consider anyone else. The semi-annual planned maintenance package is very cost effective.
The tech was very professional and courteous. He did a wonderful job and left the place as clean as he found it.
Had my yearly A/C tune up, everything was great and ready for another Summer..
Seth did an excellent job fixing my outdoor pipe problem. He was professional, knowledgeable, and took the time to explain what was causing the issue and how he was going to fix it. The repair was done efficiently, and everything is now working great. Thanks so much!
It was easy to make an appointment. I was kept informed when the technician was arriving, and they sent a picture. He did a great job, and answered any questions I had. Very polite and friendly.
The JonLe HVAC maintenance is terrific. Todd did a great job. They are always professional and respectful of my space and time. They provide terrific reminders and notice. Todd was right on time. It is reassuring to know that my air conditioner is working well with summer coming.
As always, excellent service from Waterworks for a clogged basement floor drain. Aaron arrived early in the scheduled (same day) time, quickly assessed the situation and was finished within an hour. Aaron is always friendly and professional. Waterworks is our go-to for any plumbing services, and I give them my highest recommendations.
I called Waterworks for an estimate for a new sump pump installation as mine was decades old. The tech had one in his truck and the price was reasonable. He installed it right away and did a good job cleaning up. I was very happy with the service.
Conrad and Brayden were friendly and helped us find the source of our water leak. They cleaned up the mess and we are very appreciative. Will call Waterworks Plumbing again. We also felt the pricing was reasonable.
This is one of the honest company I have requested Plumbing services for. I requested an inspection on my downspout from them and they sent a technician the same day within a few hours. The technician was Devonte. He was professional and very honest. He explained the system for me clearly and share some expectations upfront. I really like his humanity side and represents his company well.
Matt serviced, my furnace today, very professional, wore booties to protect my carpet very efficient, explained everything that he did in a timely manner. Explained the efficiency of my furnace. Matt has serviced my air conditioning and furnace in the past, and I feel very confident with his return service. It's great to count on the same company to provide the same employees for very friendly and efficient service.Always please with the service I receive fromJonLe
I have been with Jonle Heating & Cooling for about 40 years. They have always given .excellent service.
Waterworks never disappoints!! Chris Mays arrived on time and finished up within an hour!! He fixed my outside hose bib and an annoying running toilet!! So appreciated his work and expertise!! Reasonably priced too!! Thanks Chris!!! Sherri
Mark was very helpful in checking the system’s functionality while explaining the life of parts and what to look out for. The maintenance checks are always helpful in extending life of the system.
They showed up on time and went about his business as scheduled, after checking out the unit inside he went out and did a thorough job on the unit outside. After he was done he came inside went over everything he did with me and said it all was good and left. Will has a great attitude and definitely a plus for JonLe
Needed to have my air conditioner tuned up. Very easy to get an appointment. Technician was great, signed up for Silver Plan. Overall excellent experience.
The technicians at JonLe always show up, confidently handle our semi annual visits, and are available when any serious issue occurs.
Great service and quick response to solving a plumbing drainage issue. Kept us updated with timing and details. I would definitely recommend to anyone needing help. Thank you
Great job as always I had Will at my house the technician he did an awesome job. He knows his stuff and I couldn’t be happier very knowledgeable and let me know everything you did and took care of it all.
Cory was efficient and was very helpful in completing the work that was needed. He did his work and let us know all that he found.
Arrived on time and was efficient. Diagnosed a problem and had the part in the truck to make the repair. Been using them for years.
They installed my furnace and AC. I have a service contract with them for years. I get semi annual checkups for no additional cost. I have had a problem with my equipment only once. There were no labor costs. There was a discount on the parts required. I am a happy customer for over 15 years. Every service person has been polite and very capable.
JonLe performed their semi annual equipment check. As always their service rep was professional and performed the service quickly.
Very courteous, prompt and professional. Peter was extremely helpful and professional. Highly recommend this company.
