Trusted HVAC and Plumbing Experts in New Albany, OH

Plumbing & HVAC Services near New Albany, Ohio

Welcome to The Waterworks, your reliable partner for comprehensive HVAC and plumbing services in New Albany, OH. We understand that maintaining a comfortable and functional home is a top priority for New Albany residents. Whether you’re facing a sudden furnace breakdown in the middle of a cold Ohio winter or dealing with a persistent plumbing issue, you can count on The Waterworks to deliver prompt, professional, and effective service.

As a leading HVAC contractor in New Albany, OH, we take pride in our deep understanding of the unique challenges and requirements of homes in this area. Our team of highly skilled and experienced technicians has the expertise to handle a wide range of HVAC and plumbing systems, ensuring that your home remains a comfortable and safe haven for you and your family.

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Comprehensive HVAC Services in New Albany, OH

At The Waterworks, we offer a complete range of HVAC services in New Albany, OH, to ensure your home stays comfortable all year round. Our team of HVAC experts in New Albany, OH, is equipped to handle everything from routine maintenance to complex installations and repairs.

Heating Services

When the Ohio winter arrives, you need a heating system you can depend on. Our heating services include furnace installation, furnace replacement, furnace repair, furnace maintenance, ductless heating service, geothermal heating, boiler installation, boiler repair, heat pump repair, heat pump replacement, and heat pump maintenance.

Cooling Services

Stay cool and comfortable during the hot and humid Ohio summers with our comprehensive cooling services. We offer AC replacement and installation, AC maintenance, AC repair, ductless air conditioning, geothermal cooling, and heat pump installation.

Air Quality Services

Indoor air quality is essential for your family’s health and comfort. We provide carbon monoxide alarm installation, smart thermostat installation, UV germicidal lights, ventilation install and repair, and whole-house humidifier services.

Commercial HVAC Services

We also offer a full range of commercial HVAC services to businesses in New Albany, OH, including commercial HVAC installation, commercial HVAC maintenance, commercial HVAC repair, and commercial air purification systems.

Expert Plumbing Services in New Albany, OH

When you need a plumber in New Albany, OH, you can trust the experts at The Waterworks. We are a full-service plumbing contractor in New Albany, OH, offering a wide range of plumbing services to meet the needs of our residential and commercial clients.

Residential Plumbing Services

We understand that plumbing problems can be a major disruption to your daily life. Our comprehensive residential plumbing services include emergency response, burst pipe repair, kitchen plumbing, fixture repair and replacement, water treatment services including water softeners and water filtration systems, backflow testing and certification, water line services, repiping, water line installation, gas line services, gas line installation, sump pumps, slab leak repairs, and water heater services for both storage tank and tankless water heaters.

Sewer & Drain Services

Clogged drains and sewer line problems can be a major headache. Our team is equipped with the latest tools and technology to handle all your sewer and drain needs, including camera line inspection, catch basins services, clogged toilet repairs, drain cleaning, ejector pumps, hydrojetting, sewer line services, and pipe lining and patching services.

Commercial Plumbing Services

We also provide a full range of commercial plumbing services to businesses in New Albany, OH, including fixture repair and replacement and grease trap installation.

Why Choose The Waterworks for Your HVAC and Plumbing Needs?

When you’re looking for HVAC contractors in New Albany, OH, or plumbing contractors in New Albany, OH, The Waterworks stands out from the competition. Our commitment to excellence, combined with our extensive experience and dedication to customer satisfaction, makes us the preferred choice for homeowners and businesses throughout the New Albany area.

Our team consists of highly trained and licensed professionals who have years of experience in the HVAC and plumbing industries. We stay up-to-date with the latest technologies and techniques to ensure that we can provide the most effective and efficient solutions for our clients.

Frequently Asked Questions

What types of HVAC systems do you service in New Albany, OH?

Our HVAC experts in New Albany, OH, are trained to work on all types of heating and cooling systems, including furnaces, boilers, heat pumps, central air conditioning units, ductless systems, and geothermal systems. We work with all major brands and can handle both residential and commercial installations, repairs, and maintenance.

How often should I schedule HVAC maintenance?

We recommend scheduling HVAC maintenance at least twice a year, once in the spring for your cooling system and once in the fall for your heating system. Regular maintenance helps prevent costly breakdowns, improves energy efficiency, and extends the life of your equipment.

What should I do if I have a plumbing emergency?

If you have a plumbing emergency such as a burst pipe or severe leak, the first step is to turn off your main water supply to prevent further damage. Then, contact our team for prompt emergency response.

How do I know if I need to replace my water heater?

Signs that you may need water heater replacement include inconsistent water temperature, rusty or discolored water, strange noises from the unit, frequent repairs, or a unit that’s more than 10-12 years old. Our plumbers in New Albany, OH, can assess your current water heater and help you determine whether repair or replacement is the best option.

Do you offer financing options for major HVAC or plumbing installations?

Yes, we understand that major HVAC and plumbing installations can be a significant investment. We offer various financing options to help make these important home improvements more affordable.

What areas do you serve besides New Albany, OH?

While we specialize in providing HVAC services in New Albany, OH, and plumbing services in New Albany, OH, we also serve the greater Columbus metropolitan area. Contact us to confirm that we service your specific location.

How can I improve my home’s indoor air quality?

There are several ways to improve indoor air quality, including installing UV germicidal lights, upgrading your air filtration system, adding a whole-house humidifier, ensuring proper ventilation, and scheduling regular HVAC maintenance.

What’s the difference between a storage tank and tankless water heater?

Storage tank water heaters store and continuously heat a large volume of water, while tankless water heaters heat water on demand as it flows through the unit. Tankless systems are more energy-efficient and take up less space, but they have a higher upfront cost.

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Contact The Waterworks Today for Reliable HVAC and Plumbing Services

Don’t let HVAC or plumbing problems disrupt your comfort and peace of mind. Whether you need routine maintenance, emergency repairs, or a complete system installation, The Waterworks is your trusted partner for all your heating, cooling, and plumbing needs in New Albany, OH.

As your local HVAC contractor in New Albany, OH, and plumbing contractor in New Albany, OH, we are committed to building lasting relationships with our clients based on trust, quality workmanship, and exceptional customer service. We understand the unique needs of New Albany homeowners and businesses, and we’re here to help you maintain a comfortable, safe, and functional property year-round.

Ready to experience the difference that professional, reliable service can make? Contact The Waterworks today to schedule your consultation or service appointment. Call us to speak with one of our friendly team members. We look forward to serving you and becoming your go-to source for all your HVAC and plumbing needs in New Albany, OH.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,502 Reviews
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Shirley Horner
November 3, 2025

Cory with JonLe was my service representative. He was on time. He explained my options at a level I could understand. He performed the services quickly and kept me up to date along the way. I’d definitely recommend JonLe for all your heating & cooling needs.I even signed up for the Gold Service Package. I’ll get 2 service request a year.

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Kathy Culver
November 3, 2025

Very pleasant and informative as to what he checked and did

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kathy tunstall
November 3, 2025

Hetter and Waterworks are a great team. I recently had my furnace maintenance completed, and Donzel was very nice and professional.

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Patty Rieman
November 3, 2025

Great experience!

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Mo Samimy
November 3, 2025

We have two AC and two furnace system. For the fall maintenance service, Billy Beightler came and did a great job!

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Michael DeMuch
November 3, 2025

Furnace check up, all is good - fast and friendly.

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LeeAnn Hermann
November 3, 2025

Very professional. On time. Scheduling staff easy to work with. Would definitely recommend JonLe..

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Helen Myers
November 2, 2025
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George Kern
November 2, 2025

Andrew called to make an appointment within two minutes of my call for plumbing help. He was here within the hour and a half hour later, we were taken care of. I would recommend them to EVERYONE!

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rick sawa
November 2, 2025

Rick did a great job setting us up for heat this winter! He was on time, efficient and informative. We have signed up for the annual maintenance program and out cost covers the spring AC maintenance as well.

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John Mercado
November 2, 2025

For over 35 years and in two homes, I have trusted the services of Jonle Heating and Cooling. Whether for routine maintenance, service or installation, they have never failed to impress me and keep me feeling secure in the reliability of their work. I purchase a yearly Gold Plan to ensure my system is kept running smoothly for all seasons. Thank you!

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Robbie Tuchfarber
November 1, 2025

The technician was excellent. Running late from the previous stop, but I believe that’s part of the industry.

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Noelle Schwartz
November 1, 2025
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Darrel Kestner
November 1, 2025

Well, I kind of figured this was going to be a diagnosis service, followed up by a parts replacement on another service call and that is exactly what is happening which made me feel pretty good. The two tech.s gave me a great explanation of what was going on, options to possibly do some of the work myself, and a quote for just doing it all which is exactly what I am doing. As I head into my 70s I'm a little less DIY especially with a device that could catch fire/blowup if not done correctly. The guys will be back next week and the bonus for me is an upgraded thermostat and a much safer control switch at the furnace itself... I'd recommend this company anytime... Just a follow up on this.... Aaron Abolins was the follow up tech. the next week. He sent advanced notice of his arrival, was here on time and did an excellent install job on my new outlet and thermostat. He initially installed the switch in the electrical box and told me he saw a slight sparking when he switched it. His opinion was that the particular switch they had picked out for that box was to "close" to the box walls and instead picked a narrower one thus eliminating a potential fire hazard in my opinion. Make a change and save an entire house???? I would recommend these guys any day of the week....

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Jill Goldhart
October 31, 2025

The technician arrived the day after our call. He was attentive to ensuring no damage occurred to the carpet or the walls.

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Nancy S
October 31, 2025
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David Lemon
October 31, 2025

Annual hvac inspection and mnt

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CINDY PLOEGER
October 31, 2025

Dan was very polite, professional. He was on time and actually early for my scheduled appointment. I have been using Jonle for over 30 years. Never been disappointed.

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Eric Cordray
October 31, 2025
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Sandra Graber
October 30, 2025

Wonderful job.. Thank you for the work done..was done much quicker than I thought possible.

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Emily Brahm
October 30, 2025
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Dennis Murray
October 30, 2025

Technician, Noah, was prompt, knowledgeable, and very courteous. He answered all my questions.

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Craig Bell
October 30, 2025

I made an on-line appointment for a water leak. The technician was prompt, professional, and did a wonderful job explaining what he was going to do and the related charges. I highly recommend The Waterworks!

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Kent Green
October 30, 2025

The technician John was friendly and informative. He went right to work and resolved the issue in short order. I am well satisfied with Waterworks.

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Martha Schorr
October 30, 2025

I am still waiting for my invoice(proof of payment)

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Gina Gibson
October 30, 2025

Excellent service! They want above and beyond to get the repair done under warranty.

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Julie Thomas
October 29, 2025

I want to thank Luke for his upfront assessment of our home situation. While the issue was not a plumbing one, Luke took the time to call me back twice to provide some direction on how to address the issue. Thank you Luke!!

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Steve Yeoman
October 29, 2025

Kevin Sowers did a great job replacing a cracked pipe in an awkward place under our sink. We appreciated his knowledge of what the job required.

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cynthia gray
October 29, 2025

Jason was so thorough and cleaned up everything after he finished the repair. JonLe made the experience very easy and replaced the part we needed as soon as the ordered part came in.

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Kim Thoen
October 29, 2025

Tech was nice and went over and above checking on my furnace and giving me information I needed. The price was manageable.

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Kathy Kremer
October 29, 2025

Excellent service with care for the details! Spring & Fall maintenance

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Latonya Farmer
October 29, 2025

Great customer service great customer care tech guy was promoted on time answered all my questions very nice and professional

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Sandy Bertrand
October 29, 2025

The gentleman that came out was on time, very respectful and did a thorough job in examining my furnace.

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Mitchell Adams
October 29, 2025

We should have known better! We had a different company come out, even though we've known Wife & Sons for years. (The service charge was $10 less.) They told us we had a hole in our heat exchanger, and needed to turn off our furnace until we got it replaced! He was pretty pushy about getting our 10-year old furnace replaced, ASAP. We called Waterworks and the guys were very thorough & courteous. They told us there is no hole in our heat exchanger, and were a little suspect of the picture the other technician showed my husband of our supposed hole. They said it would have been impossible to see the heart exchanger from that angle. Hmmm. They completed several other services on the furnace while they were here. Highly recommended.

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Billie J Thomas
October 29, 2025

Love the technician very professional and knowledgeable

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Bill Schumacker
October 28, 2025

We have been with JonLe H/C for many years. They always provide great service.

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Kenn Peterson
October 28, 2025

Punctual, professional and great to work with!

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Lynne Schumacker
October 28, 2025
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Dennis Lanter
October 28, 2025

Great service , been using Jonle for 30 + years . Always there when I've needed them !

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Meghan
October 28, 2025

I had my HVAC replaced by The Waterworks last year, this visit was for my included routine maintenance. I have been completely satisfied with the services they have provided. The crew each time have been friendly, professional, and efficient. I would recommend them to anyone needing HVAC repair or replacement.

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Liz Exline
October 28, 2025

Just my Fall maintenance check

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Mark Frolick
October 28, 2025

I have been using JonLe for over 20 years. They do amazing work and the service is second to none. Highly recommend!

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Jeff Dinger
October 28, 2025

Prompt, estimated and repaired. Good job done. Tad expensive. Technician professional and pleasant. Work took 1/2 hour with minimal parts. Still, I'd use them again.

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Joe Lombardi
October 28, 2025

Quick, efficient, and professional.

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Betsy Savare
October 28, 2025

Joel has never let me down!

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Mindy Bobich
October 28, 2025

Our technician Sam arrived on time and fixed our problem quickly. He gave us the price before he started working and was very nice. He explained the problem and fixed it promptly. We will use Waterworks for problems in the future.

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Carol Boll
October 28, 2025

We hired The Waterworks to complete a Fall inspection of the furnace and humidifier. The technician, Bill Beightler, called us prior to our appointment to let us know he was leaving the shop. The company also sent an email with his photo and a short bio so I could feel comfortable with him. He arrived at the time he said he would be here and completed the work efficiently and was very respectful of our home and us. We will request this technician in the Spring.

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Crystal R
October 27, 2025

WaterWorks have been my plumbers for many, many years. They've done everything from basic plumbing needs to hot water tanks. Their techs are always knowledgeable, professional, and courteous. I've never had any issues with getting an appointment that fits my schedule and the office staff is wonderful! I have recommended them many times and will continue to do so.

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John Siebert
October 27, 2025
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Mary Lee and Bob Busam
October 27, 2025

Jason from Jonle was very friendly and extremely efficient. Glad to do business with Jonle. We HIGHLY recommend them.

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