Trusted HVAC and Plumbing Experts in New Albany, OH

Plumbing & HVAC Services near New Albany, Ohio

Welcome to The Waterworks, your reliable partner for comprehensive HVAC and plumbing services in New Albany, OH. We understand that maintaining a comfortable and functional home is a top priority for New Albany residents. Whether you’re facing a sudden furnace breakdown in the middle of a cold Ohio winter or dealing with a persistent plumbing issue, you can count on The Waterworks to deliver prompt, professional, and effective service.

As a leading HVAC contractor in New Albany, OH, we take pride in our deep understanding of the unique challenges and requirements of homes in this area. Our team of highly skilled and experienced technicians has the expertise to handle a wide range of HVAC and plumbing systems, ensuring that your home remains a comfortable and safe haven for you and your family.

Schedule Your Service Now!

Comprehensive HVAC Services in New Albany, OH

At The Waterworks, we offer a complete range of HVAC services in New Albany, OH, to ensure your home stays comfortable all year round. Our team of HVAC experts in New Albany, OH, is equipped to handle everything from routine maintenance to complex installations and repairs.

Heating Services

When the Ohio winter arrives, you need a heating system you can depend on. Our heating services include furnace installation, furnace replacement, furnace repair, furnace maintenance, ductless heating service, geothermal heating, boiler installation, boiler repair, heat pump repair, heat pump replacement, and heat pump maintenance.

Cooling Services

Stay cool and comfortable during the hot and humid Ohio summers with our comprehensive cooling services. We offer AC replacement and installation, AC maintenance, AC repair, ductless air conditioning, geothermal cooling, and heat pump installation.

Air Quality Services

Indoor air quality is essential for your family’s health and comfort. We provide carbon monoxide alarm installation, smart thermostat installation, UV germicidal lights, ventilation install and repair, and whole-house humidifier services.

Commercial HVAC Services

We also offer a full range of commercial HVAC services to businesses in New Albany, OH, including commercial HVAC installation, commercial HVAC maintenance, commercial HVAC repair, and commercial air purification systems.

Expert Plumbing Services in New Albany, OH

When you need a plumber in New Albany, OH, you can trust the experts at The Waterworks. We are a full-service plumbing contractor in New Albany, OH, offering a wide range of plumbing services to meet the needs of our residential and commercial clients.

Residential Plumbing Services

We understand that plumbing problems can be a major disruption to your daily life. Our comprehensive residential plumbing services include emergency response, burst pipe repair, kitchen plumbing, fixture repair and replacement, water treatment services including water softeners and water filtration systems, backflow testing and certification, water line services, repiping, water line installation, gas line services, gas line installation, sump pumps, slab leak repairs, and water heater services for both storage tank and tankless water heaters.

Sewer & Drain Services

Clogged drains and sewer line problems can be a major headache. Our team is equipped with the latest tools and technology to handle all your sewer and drain needs, including camera line inspection, catch basins services, clogged toilet repairs, drain cleaning, ejector pumps, hydrojetting, sewer line services, and pipe lining and patching services.

Commercial Plumbing Services

We also provide a full range of commercial plumbing services to businesses in New Albany, OH, including fixture repair and replacement and grease trap installation.

Why Choose The Waterworks for Your HVAC and Plumbing Needs?

When you’re looking for HVAC contractors in New Albany, OH, or plumbing contractors in New Albany, OH, The Waterworks stands out from the competition. Our commitment to excellence, combined with our extensive experience and dedication to customer satisfaction, makes us the preferred choice for homeowners and businesses throughout the New Albany area.

Our team consists of highly trained and licensed professionals who have years of experience in the HVAC and plumbing industries. We stay up-to-date with the latest technologies and techniques to ensure that we can provide the most effective and efficient solutions for our clients.

Frequently Asked Questions

What types of HVAC systems do you service in New Albany, OH?

Our HVAC experts in New Albany, OH, are trained to work on all types of heating and cooling systems, including furnaces, boilers, heat pumps, central air conditioning units, ductless systems, and geothermal systems. We work with all major brands and can handle both residential and commercial installations, repairs, and maintenance.

How often should I schedule HVAC maintenance?

We recommend scheduling HVAC maintenance at least twice a year, once in the spring for your cooling system and once in the fall for your heating system. Regular maintenance helps prevent costly breakdowns, improves energy efficiency, and extends the life of your equipment.

What should I do if I have a plumbing emergency?

If you have a plumbing emergency such as a burst pipe or severe leak, the first step is to turn off your main water supply to prevent further damage. Then, contact our team for prompt emergency response.

How do I know if I need to replace my water heater?

Signs that you may need water heater replacement include inconsistent water temperature, rusty or discolored water, strange noises from the unit, frequent repairs, or a unit that’s more than 10-12 years old. Our plumbers in New Albany, OH, can assess your current water heater and help you determine whether repair or replacement is the best option.

Do you offer financing options for major HVAC or plumbing installations?

Yes, we understand that major HVAC and plumbing installations can be a significant investment. We offer various financing options to help make these important home improvements more affordable.

What areas do you serve besides New Albany, OH?

While we specialize in providing HVAC services in New Albany, OH, and plumbing services in New Albany, OH, we also serve the greater Columbus metropolitan area. Contact us to confirm that we service your specific location.

How can I improve my home’s indoor air quality?

There are several ways to improve indoor air quality, including installing UV germicidal lights, upgrading your air filtration system, adding a whole-house humidifier, ensuring proper ventilation, and scheduling regular HVAC maintenance.

What’s the difference between a storage tank and tankless water heater?

Storage tank water heaters store and continuously heat a large volume of water, while tankless water heaters heat water on demand as it flows through the unit. Tankless systems are more energy-efficient and take up less space, but they have a higher upfront cost.

Schedule Your Service Now!

Contact The Waterworks Today for Reliable HVAC and Plumbing Services

Don’t let HVAC or plumbing problems disrupt your comfort and peace of mind. Whether you need routine maintenance, emergency repairs, or a complete system installation, The Waterworks is your trusted partner for all your heating, cooling, and plumbing needs in New Albany, OH.

As your local HVAC contractor in New Albany, OH, and plumbing contractor in New Albany, OH, we are committed to building lasting relationships with our clients based on trust, quality workmanship, and exceptional customer service. We understand the unique needs of New Albany homeowners and businesses, and we’re here to help you maintain a comfortable, safe, and functional property year-round.

Ready to experience the difference that professional, reliable service can make? Contact The Waterworks today to schedule your consultation or service appointment. Call us to speak with one of our friendly team members. We look forward to serving you and becoming your go-to source for all your HVAC and plumbing needs in New Albany, OH.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,851 Reviews
google
Jillian Jones
February 22, 2026

JonLe was awesome to work with they didn’t hassle us during the buying process or make us feel rushed, they gave us time and space to figure things out and let us know if we had questions we were free to ask. Makes it easier when making a huge purchase for your home. We were able to call and schedule the new HVAC install quickly and they work efficiently and left everything clean and tidy when done! They explained everything to us when they finished the install and let us know all the important details and what to expect. I would highly recommend JonLe to anyone in need of a new HVAC system! They also had very easy finance options for the system which was also nice to see.

google
Dan O'Rourke
February 21, 2026

We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!

google
Fred Hunker
February 21, 2026

Diagnosed and fixed problem promptly

google
Jack Webster
February 21, 2026

The technician was very polite and knowledgeable about his job. He did an excellent job and was very enthusiastic about his work.

google
Elizabeth Gleason
February 21, 2026
google
Marie Wieder
February 21, 2026

The technicians were very friendly and knowledgable. They explained what was wrong and what they did to fix the problem. They also told me my unit was under warranty for parts and labor, so I did not have to pay for the service. That was a nice surprise! Thank you JonLee!

google
jason bonham
February 21, 2026

We had a backup in the main sanitary line of one of our office buildings. Logan stuck with it till the issue was resolved. Even through some of the frustrations Logan handled everything with grace and professionalism.

google
rick sunderhaus
February 20, 2026
google
Jeffrey Harrow
February 20, 2026

I had a problem with my kitchen sink draining, I called and had Kevin show up within a couple of hours he was able to clear the line. I was very pleased to get my problem taken care of in such a timely manor.

google
Renee Whitaker
February 20, 2026

Kitchen drain not draining properly. Came and cleaned out with the equipment needed to do the job.

google
Dan Lantz
February 19, 2026
google
Myla Haidet
February 19, 2026
google
Gary Hater
February 19, 2026

Furnace quit, long term gold plan service contract, Jonle said they would be right there, fixed the issue in minutes and then stayed and did my spring maintenance cleaning.

google
Tana Casper
February 19, 2026

Technicians are always efficient, pleasant.

google
Shelly O'Neill
February 18, 2026

We have used Jonle for many years and have always had great service.

google
Griffin Olson
February 18, 2026

Came out to check a leak and let me know it was an HOA issue. Didn’t even charge me for the visit. 10/10

google
Libby Streamer
February 18, 2026
google
Joseph Barr
February 18, 2026

Friendly and efficient

google
Lucie Blumenthal
February 17, 2026

Very police/timely/good knowledge of Sink issues.

google
Vladimir Vayntraub
February 17, 2026

Great job. On time. Worked until clogg was cleared. Special thanks to John. Super nice and professional 👌 👏

google
Therese Schmuelling
February 17, 2026
google
Patrick Johnson
February 17, 2026
google
Bill Rahe
February 17, 2026

Great service!

google
Frank Rose
February 17, 2026

very professional and on time

google
Linda Richter
February 17, 2026

Jonle was recommended to me by a friend and I have been under contract with them for 2 years. Best decision ever. They call and schedule a check up of my furnace and heat pump twice a year at my convenience. Their employees are top notch and willing to answer any questions. I definitely recommend Jonle to anyone who asks.

google
Stephen Rennick
February 17, 2026

Wade, your technician was very thorough and professional. Above all, he was persistent and did not give up on clearing the drain pipe clog, even after snaking the drain multiple times! Step by step he considered all potential causes until the clog was cleared. Thank you Wade.

google
Criss Titschinger
February 16, 2026
google
Chris English
February 16, 2026

On time and fixed the problem

google
Tanya Bolen
February 15, 2026

Sam was very knowledgeable and treated our house with such respect. Our house is under construction. He wore covers over his shoes as not to track in debris and he cleaned up after himself as he was working and after his job was completed. Not only was the job completed with expertise but with such kindness and understanding. I hope Waterworks knows what a valuable employee they have.

google
Mark Hahn
February 15, 2026

On time. The technician gave an easy to understand explanation of exactly what he was doing. Very well trained.

google
Don Weiss
February 13, 2026

The appointment was made on time and very efficiently done, when the technician was done all the service was explained with pictures of everything done- could not have asked for more- thanks

google
scott vanderkarr
February 13, 2026

Middle of the night and Waterworks saved my family. Fantastic serce

google
James Rayl
February 12, 2026

Great emergency service . Service technician very knowledgeable and did high quality work.

google
Bob Ladue
February 11, 2026

Andrew did a fine job, good communication and explanations. Thank you, Bob

google
Betty Brewer
February 10, 2026

The service man arrived on time and was very knowledgeable regarding the process of finding the problem and repairing it. I have Jonle to service the furnage for many years and have never concered any other company.

google
Tammy Parece
February 8, 2026

Broken waterline. They came out right away to assess. Provided an estimate the same day. Once the work was done, cleaned up.

google
Brian Kerr
February 7, 2026

The repairman came out at 2 AM To fix my burst pipes that were frozen. The repair was made in great time. Excellent service 👍

google
J & J Bosse
February 6, 2026

Excellent young man ! Job well done !

google
Tim O'Brien
February 6, 2026

I have used Waterworks for many years. Chris is great. He gave excellent advice, handled a few curve-balls quickly and professionally, and did solid work.

google
Robert Armstrong
February 6, 2026

Had my furnaces and air conditioning units installed and I’ve always have had great service. Chad is my go to Guy and he comes over and gets everything set back up if needed. We’ll always recommend If asked.

google
budd kirkland
February 6, 2026

The technician was awesome, explained everything very clearly. Would highly recommend

google
Kathie Loughrey
February 6, 2026

Well done

google
Diana Morgan
February 6, 2026

He looked at my gave me recommendations and didn’t charge me anything! Nice guy!

google
Judy Lubke
February 5, 2026

Very quick explanation of everything done

google
GJ Poore
February 5, 2026

We have been using JonLe for almost 40 years. We have never had a single problem with them. The office staff are always very friendly and helpful. The technician’s are always on time and very knowledgeable and respectful of your property. They will advise you have any issues and make suggestions to improve your heating and cooling systems but they are never a hard sell. They have been with us through 2 houses and now a condo. We always purchase the yearly maintenance package so they come once in the spring and again late fall or early winter. We wouldn’t think of going anywhere else. Thank you. Gj and Doris Poore Walton Ky

google
Angi Bailey
February 5, 2026

Our heat pump was making lots of noise so we called JonLe to come out and take a look. Our tech Will was great! He answered all our questions and eased our concerns. Getting a new system installed today! Excellent service all around!

google
Dona Antoine
February 5, 2026

Tim F. did an EXCEPTIONAL job repairing our furnace! He was so professional, respectful, courteous and friendly. He explained exactly what the problem was and repaired it promptly. He took the time to test it and make sure it was running properly. I am extremely satisfied! Stay safe and warm out there!

google
albert mesquida
February 5, 2026

My intention was to have sent this email a few days ago, but it is only now that I have the opportunity to do so. I want to express my appreciation to Waterworks for the prompt response to our request for emergency services on Tuesday 1/27 and especially to Mat Ball, the technician who, despite weather conditions, made it to our home early that morning. Mat was knowledgeable and diligent and took care of the situation in a timely and professional manner. When the job was completed, he walked us through all that was needed to get it done. Many people take care of business, what sets Mat apart is the pleasant demeanor he exhibits while performing his responsibilities. Great Job, J.A.Mesquida

google
Ben Shoemaker
February 5, 2026

Had them do a water softener installation. Plumber who showed up at my house was very polite, personable, and efficient. Didn’t take him long at all to do the job, was even able to do things in a way that saved us about $400 off the original estimate. Would highly recommend this company for plumbing needs.

google
Jennie Magro
February 4, 2026

Someone's day is about
to get better.