Water Treatment Services in Columbus, Ohio

Awesome customer service. Chris was very polite, professional and very knowledgeable.

Over the past years, starting in 2014, we have used Waterworks for any of our plumbing issues. Recently we had issues regarding Plumbing, HVAC and Drain issues. Waterworks approach, was to assign an expert to each of these issues. The results have been excellent in each. Pricing is very good. Last year we were having sump pump issues. Waterworks checked everything. They recommended installing a Backup Sump Pump System. We did this and it is wonderful. We Highly Recommend Waterworks!

Very knowledgeable and helpful with our different systems

Strong communication, courteous and friendly service. Would highly reccomend.

Collin did an excellent job. He gave us a price on the work to be done and that we needed to contact the city to turn off the water to the house. Will make an appoint to replace the water shut-off valve in the next couple of weeks.

Very professional.went right to work and explained everything.

We had a miserable waste line backup that flooded a good portion of our basement. Waterworks was the only company available to come out same-day. Samuel arrived within two hours of my initial call, unclogged the waste pipe, cleared the floor drain - allowing the backup to clear - and had us back in business for 1/2 to 1/3 the cost of the other companies’ estimates… and the other companies would’ve left us with standing sewage backup in our basement for at least another 24 hours. I wouldn’t hesitate to have Samuel come out for any of our future plumbing nightmares. 🙂

I was looking into a possible blockage in my sewer line or issues with toilet. No issues with toilets although they may need replacement if not providing sufficient pressure during flushing. Asked about possible quote to replace faucets and shutoff valves. I can purchase my own faucets and toilets (if needed) and the rest will be provided by Waterworks. Quite informative visit 👍.

Tim did a fantastic job today, servicing our HVAC system. Tim is an example of the professionalism and courteousness of all the folks at JonLe. He was very courteous and answered all the questions we had. That’s why we have been loyal customers for many, many years.

Wade came out (the same day I called), to snake my clogged downspout drain. I told him I've often had tree roots in the line, so he put a cutting bit on the snake & went to work. He was a really nice guy who was eager to help, and he did a stellar job. I'm looking forward to losing the wet in the basement!

We have been using JonLe for years. Always professional and courteous. Very trustworthy. Thank you

JonLe is a professional organization. Technicians are knowledgeable and professional. I have used JohLe for over 25 years.

I was impressed but this company. They got here quick sent a text with technical's picture saying he was on the way. Since my husband couldn't be here it made me feel safe just knowing who was coming. Matt was very professional and nice took time to explain the issue with our boiler system along with pictures showing the damage. Waiting on estimates for part replacement versus replacement of boiler. Great job that's for going above all rest. The picture text A+

Standard toilet clog they were here within 2 hours.thays why I'm a loyal customer

Very impressed with the courtesy and knowledge of plumber Jonathan. He was able to repair the leak in record time having to cut pipes etc. Great job. Emergency service is stressful!

Always on time and do a great job!

Service tech was professional and efficiency.

John came out for preventative maintenance on my sewer line because of a tree in my front yard always having roots entering the line and causing backup. He did a great job and sent his 6 inch blade the full 90 feet to clear the line.

Quite possibly the most detail oriented company I’ve worked with. The way their HVAC installer made sure every wire was secured in brackets and everything was run neat and tidy really tingles all the OCD tendencies one may have. Overall I couldn’t have chosen a better company to work with!

We called a few plumbers for the same issue at Horizon High School. They all came, inspected the problem, and left after giving us repair quotes. Thomas from Water Works was different. He carefully examined the issue, explained how the system works in detail, and offered a very effective solution. He didn’t just give us a quote — he took the time to help us understand the problem and then fixed it properly. We truly appreciated his professionalism, knowledge, and clear communication. Highly recommended!

Victor did a wonderful job. It took awhile to clear the obstruction but he hung in there. Plus he knows how to work with old, crabby women who just want their kitchen in working order. Thanks, Victor.

The whole experience with Waterworks was positive. I called during the weekend and spoke to a representative and scheduled a service call for Monday. They arrived at the time that was promised and a call was made 30 minutes prior to arrival. The technician was courteous and explained what potentially could have occurred and what options I would have. Service call was completed and I am very satisfied with the entire process.

Knowledgeable technicians and reliable service.

JonLe was awesome to work with they didn’t hassle us during the buying process or make us feel rushed, they gave us time and space to figure things out and let us know if we had questions we were free to ask. Makes it easier when making a huge purchase for your home. We were able to call and schedule the new HVAC install quickly and they work efficiently and left everything clean and tidy when done! They explained everything to us when they finished the install and let us know all the important details and what to expect. I would highly recommend JonLe to anyone in need of a new HVAC system! They also had very easy finance options for the system which was also nice to see.

We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!

Diagnosed and fixed problem promptly

The technician was very polite and knowledgeable about his job. He did an excellent job and was very enthusiastic about his work.

The technicians were very friendly and knowledgable. They explained what was wrong and what they did to fix the problem. They also told me my unit was under warranty for parts and labor, so I did not have to pay for the service. That was a nice surprise! Thank you JonLee!

We had a backup in the main sanitary line of one of our office buildings. Logan stuck with it till the issue was resolved. Even through some of the frustrations Logan handled everything with grace and professionalism.

Kitchen drain not draining properly. Came and cleaned out with the equipment needed to do the job.

Furnace quit, long term gold plan service contract, Jonle said they would be right there, fixed the issue in minutes and then stayed and did my spring maintenance cleaning.

Technicians are always efficient, pleasant.

We have used Jonle for many years and have always had great service.

Came out to check a leak and let me know it was an HOA issue. Didn’t even charge me for the visit. 10/10

Very police/timely/good knowledge of Sink issues.

Great job. On time. Worked until clogg was cleared. Special thanks to John. Super nice and professional 👌 👏

Great service!