Water Softener Installation & Maintenance in Columbus, Ohio

Reliable Water Softening Solutions for Homes & Businesses

Hard water can cause mineral buildup, dry skin, inefficient appliances, and costly plumbing repairs. A professionally installed water softener from The Waterworks eliminates hard minerals, ensuring cleaner, softer, and more efficient water for your home or business.

With nearly 40 years of experience, we provide top-quality water softener installations, repairs, and maintenance to keep your plumbing system running smoothly.

Call us today to schedule your water softener installation or maintenance service!  

Schedule Your Service Now!

How Do You Know If You Have Hard Water?

Not sure if you need a water softener? Look out for these common signs of hard water in your home or business:

  • Mineral Buildup – White or chalky deposits around faucets, showerheads, and sinks.
  • Soap Scum & Residue – Soap doesn’t lather well, leaving a sticky film on skin, hair, and bathroom surfaces.
  • Water Heater Issues – Scale buildup inside water heaters, dishwashers, and washing machines causes inefficiency and frequent breakdowns.
  • Dry, Itchy Skin & Hair – Hard minerals strip away moisture, leading to dryness and irritation.
  • Spotted or Cloudy Dishes – Dishes and glassware look dull and stained even after washing.

While hard water isn’t harmful to drink, it can damage plumbing fixtures and appliances over time. If you notice these issues, The Waterworks can conduct a professional water test to determine your water hardness level and recommend the best solution.  

Benefits of Installing a Water Softener

A water softener removes calcium and magnesium, transforming your water quality and providing immediate benefits:

  • Smoother Skin & Softer Hair – Say goodbye to dry, irritated skin with softened water.
  • More Effective Cleaning – Soap lathers better, reducing the amount of soap and detergent needed.
  • Brighter, Softer Clothes – Clothes last longer and feel softer without mineral buildup.
  • Longer-Lasting Appliances – Water heaters, dishwashers, and washing machines operate more efficiently and last longer.
  • Lower Energy Bills – Appliances work better with soft water, saving money on electricity and maintenance.
  • Fewer Plumbing Repairs – Soft water prevents scale buildup, extending the life of your pipes and fixtures.

Installing a water softener is an investment that improves comfort, protects your plumbing system, and reduces household expenses.  

Our Water Softener Services

At The Waterworks, we offer comprehensive water softening solutions tailored to your home or business:

1. Water Softener Installation

  • Professional installation of top-rated water softening systems.
  • Custom sizing to match your household or business water usage.
  • Seamless integration with your plumbing system for maximum efficiency.

2. Water Softener Repair & Maintenance

  • Troubleshooting low water pressure, leaks, and malfunctioning units.
  • Replacing salt, filters, and resin beads for optimal performance.
  • Preventative maintenance to extend the lifespan of your system.

3. Whole-House Water Conditioning & Filtration

  • Dual-function systems that soften and filter your water for enhanced purity.
  • Reverse osmosis and carbon filtration for clean, great-tasting water.
  • Customized solutions for homes with private wells or city water.

Not sure what type of water softener you need? Our experts will test your water and recommend the best system for your home or business.  

Why Choose The Waterworks for Your Water Softener?

For nearly 40 years, The Waterworks has been Columbus, Ohio’s trusted provider for water softening and treatment solutions. Here’s why customers rely on us:

  • Custom Water Solutions – We tailor water softeners and conditioning systems to meet your specific needs.
  • Licensed & Certified Technicians – Our experts install, repair, and maintain all major water softener brands.
  • Upfront Pricing – No Hidden Fees – Honest estimates with no surprises.
  • Top-Quality Products – We install only the best water softeners for long-lasting performance.
  • 100% Customer Satisfaction – We provide long-term solutions and superior service.

Whether you need a new water softener, system maintenance, or troubleshooting, we ensure your water stays clean, soft, and efficient.   

Proudly Serving Columbus & Central Ohio

The Waterworks provides water softener installation and maintenance services across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:

  • Columbus
  • Dublin
  • Westerville
  • Gahanna
  • Hilliard
  • Newark
  • Pickerington
  • Powell
  • Reynoldsburg
  • Upper Arlington
  • Grove City
  • Grandview Heights
  • Bexley
  • Beechwold
  • Blacklick
  • Clintonville
  • German Village
  • Lewis Center
  • London
  • Polaris
  • Short North
  • Victorian Village

If your home suffers from hard water issues, we’re just a phone call away.  

Call The Waterworks for Expert Water Softener Installation

Tired of hard water stains, appliance damage, and dry skin? A professionally installed water softener can improve water quality and protect your plumbing system.

Call us today to schedule an expert consultation and get the best water softening solution for your home or business!   

Schedule Your Service Now!

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,760 Reviews
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Miles Thompson
January 19, 2026

Had a water main issue. Feared it was outside. Set appt online through the website, which was fairly straightforward and easy to do from a user standpoint. Rodney, the Technichian assigned to our job , arrived at about 9am and was done by approx 1030. After carefully assessing the situation , he determined the issue was inside and gave us the estimate for what he believed would solve our issue, making clear this was the simplest and that he wanted to start with that to make the repair. If that didn't work , it would be more involved. He did in fact successfully repair the problem by the simpler means. Would recommend Waterworks and will use them again if needed.

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Tom Laine
January 19, 2026

Been with them for several years and always do a great job.

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tunde BOLADE
January 19, 2026
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Brett Short
January 19, 2026

Prompt, punctual and professional. Can't ask for any more than that

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Susan Demuth
January 19, 2026

We have been Jonle customers for over 30 years. Customer service is top notch! We have never been disappointed.

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Robert Burgett
January 17, 2026

Colin showed up during the time window, listened to the issue, discussed options, gave me the estimates, then proceeded to fix the toilet issue. Been fine ever since.

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Joe Klawitter
January 16, 2026

replaced electronic filter for dust in my air handler in the attic that I run just about all year for the a/c & my hot water boiler during winter. JonLe never charged me. Thank You!

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Brian Heath
January 16, 2026
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Barbara Alexander
January 16, 2026

Furnace quit so I called them. They sent someone out today and fixed it so I have heat in 12 degrees weather. Very professional service. Friendly and informative. So glad I was referred to them. Need a switch not a new furnace.

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Peter Hetterscheidt
January 15, 2026

Everyone with whom I spoke were professional and understanding of my issue. However, the tech was quick ,neat and knowledgeable, I felt the price for the installation was a little high but it was similar to other companies.

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Sarah Cline
January 14, 2026

Kevin came out and did a good job. Nice guy pleasant to talk to and very professional.

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Frank Bressler
January 14, 2026
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Maddie Sheridan
January 14, 2026

Jason was super knowledgeable and extremely helpful.

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Betty Welch
January 14, 2026

Waterworks replaced our ice maker water line valve as it was leaking. The technician, Conrad Enoch, was excellent and knowledgeable. I would use them again,

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Jesse Carroll
January 14, 2026

Thank for coming on time also for coming and fixing my shower.

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Andy Shaffer
January 13, 2026

Extremely polite and patient while on the call and followed up perfectly with me afterwards.

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frank michaels
January 13, 2026
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MaryLee Duvall
January 13, 2026

Our technician, Chris, was great! He was very knowledgeable and confidently completed our repairs. A+++

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David Jackson
January 13, 2026

Jonle will quote a price in advance, show up on time, with professional and friendly technicians. You can’t ask for more than that.

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Jilda Godbey
January 13, 2026
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Stephen Bennett
January 13, 2026
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Anne Scheve
January 12, 2026

Mark was very efficient, professional ad took time to explain all he did for me. Even took pictures. He was great!

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Shawn Patrick
January 12, 2026

Jonlee always provides great expertise, service & courtesy. Very happy with their services.

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Eric S. Brown
January 12, 2026

Available same day as I called. On time. Neat and respectful, went immediately to inspect the problem, provided an estimate, and began repairs. Completed quickly and efficiently. Left no mess. All good.

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Charles Little
January 11, 2026

Both techs were very professional and friendly and did a great job with our plumbing projects. The only problem was that they left a lot of solder splashes and blobs on the basement floor, could have done a better job of cleaning up. The upstairs laundry room project was done very well and everything was clean when they left.

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Toni Brooks
January 11, 2026

Austin was knowledgeable and professional. If needed I would call on Waterworks again.

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John Adams
January 10, 2026

We move in 10 years ago. Several year ago we had JonLe service our two systems. Our AC units we’re now 15 years old and needed replaced along with the coils. JonLe gave us great prices, great service and the staff finished the job on both systems in one day. Couldn’t be happier, Thanks JonLe John A.

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Rose M Hume
January 9, 2026
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Daniel Harrington
January 8, 2026

Peter was straight to the point, kind, professional, and prompt. Exceeded my expectations.

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Ken Peace
January 7, 2026

We feel that your salesperson and the technicians where very experienced. Happy with the entire service.

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Pepper Peale
January 7, 2026

We are long-time customers of Jonle. Their staff is always on time, thorough, clean and very professional. And today was nonexception. Mark was great!

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Thomas Rutan
January 6, 2026
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Dave Green
January 6, 2026

We have used Jonle Heating and cooling for more than 30 years. They have always been great to work with!

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Gary Moreland
January 6, 2026

John Davis was the technician from Waterworks and he was very efficient, professional and courteous

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Stephen Hoerst
January 5, 2026

I have been using Jonle for over 20 years. They installed a new furnace last year. Today they did the bi-annual inspection/tune up. Mark Johnston was the technician. He was extremely thorough. Documented/photographed and explained every step of the service. I could not be more pleased. A real pro!!

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Kelly Clark
January 5, 2026
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Dorie Eisenman
January 5, 2026

I needed to have a new kitchen faucet installed. Waterworks was recommended to me by a friend. Just to be sure I checked out their reviews online, which added up to 4.7 out of 5 stars. I called at 7:45 a.m. the day after New Years Day (a Friday morning), and an actual human, who spoke understandable English, answered. I explained my problem, and she checked that day's scheduled openings, of which there were none. That didn't surprise me, but then I was happily surprised when she offered me an appointment Monday morning. I happily booked it, and, sure enough , Kameron showed up right around 8:30. After some show and tell on my part, he quickly, efficiently, and professionally got to work. He found that I needed new hot and cold water shut-off valves with new 1/4-turn angle stops for improved serviceability, which I authorized him to do after showing me the problem. He was most polite, personable and respectful to me and of my home, and knowledgable, finishing the job in a timely manner and to my complete satisfaction. I am putting Waterworks (and Kameron) on my speed dial for any future needs. Can't recommend them highly enough!

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William Chumbley
January 5, 2026

Always great service, Jason gave me good information on condition and age of my furnace. He was very knowledgeable and helpful.

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Ron Biggs
January 4, 2026

Friendly; knowledgeable and on time

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deborah oneal
January 3, 2026

Quick very detailed service ,friendly and knowledgeable service person.

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Jack Fisher
January 2, 2026

On time, professional, and clean. Will absolutely use again, thank you!

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Physics Man
January 2, 2026

JonLe always polite, professional, and highly skilled.

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Denise Golonka
January 2, 2026
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Len Damico
January 2, 2026

The Waterworks Plumbing, Drain, Heating & Cooling--- Living in a high-rise residence comes with a lot of special attention in regard to plumbing, draining and sewage. Waterworks Has become a trusted ally In regard to problem, identification, planning, Knowledgeable and experienced design, And flawless implementation. What more could you want? I highly recommend Waterworks.

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Dan O'Rourke
December 31, 2025

We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!

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Jason Miles
December 31, 2025

On time, detailed, courteous, & kind… explained options & what they were doing & fees clearly / no surprises

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Megan Patrick
December 31, 2025

Easy to book an appointment through the site, my technician actually showed up early and was clean, polite and efficient. He explained the issue clearly and got our outdated water heater replaced same day.

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Larry McDonald
December 31, 2025

These folks do a great job. They're prompt, courteous, and know what they're doing. They supply top of the line repair parts.

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Rosa Jones
December 30, 2025
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Hannah Davis
December 30, 2025

No complaints about this company. They hsve been quick to help me with any issues. A tech named Chad helped me today. He was thorough and helpful.

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