Sump Pump Services in Columbus, Ohio
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Professional Sump Pump Repairs & Installations
A failing sump pump puts your home at risk for flooding and costly water damage. Whether your pump is malfunctioning, overwhelmed, or needs replacement, The Waterworks provides fast, reliable sump pump services to keep your basement dry and protected.
For nearly 40 years, we’ve been helping homeowners and businesses across Columbus, Ohio, and surrounding areaswith expert sump pump repairs, installations, and maintenance. If you’re dealing with water buildup, unusual noises, or pump failure, don’t wait—call us today for professional service. Â
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Why Do You Need a Sump Pump?
A sump pump is your first line of defense against basement flooding, especially in areas prone to heavy rain and groundwater issues. Installed in the lowest part of your home, it pumps out excess water before it can cause:
- Costly water damage to your basement or foundation
- Mold and mildew growth, improving indoor air quality
- Damage to stored belongings in basements
- Electrical hazards caused by standing water
According to the American Society of Home Inspectors, nearly 60% of homes experience basement moisture issues—many suffering from full-blown flooding. A properly working sump pump ensures peace of mind and long-term protection. Â
Types of Sump Pumps We Install & Service
Not all sump pumps are the same. The Waterworks offers a range of sump pump solutions to fit your needs:
Primary Sump Pumps
- Submersible Sump Pumps – Installed inside the sump pit, these pumps efficiently handle large amounts of water and resist clogging (lifespan: 5–15 years).
- Pedestal Sump Pumps – The motor sits above the pit, making it easier to maintain. These pumps last up to 30 years but may not handle debris as effectively.
Backup Sump Pumps
- Battery Backup Sump Pumps – Keeps working even during a power outage, ensuring your basement stays dry if the primary pump fails.
- Water-Powered Backup Sump Pumps – Uses municipal water pressure instead of electricity, offering a reliable, low-maintenance backup solution.
Combination Sump Pumps
- Primary + Backup Systems – A dual-protection system that automatically switches to backup power during storms or blackouts.
Sewage Ejector Pumps
- Essential for homes with basements or septic systems to pump wastewater into the main sewer line.
Not sure which sump pump is best for your home? Our experts can help you select the right system for maximum protection. Â
Common Sump Pump Problems
Even the best sump pumps experience wear and tear. If you notice any of these warning signs, your sump pump may need repair or replacement:
- Pump Not Turning On – Electrical issues, a stuck switch, or motor failure.
- Unusual Noises – Grinding, rattling, or humming sounds signal mechanical failure.
- Constantly Running Pump – Overworked or incorrectly sized for your home.
- Flooded Basement – A clear sign your sump pump has failed or isn’t working efficiently.
- Frozen or Clogged Discharge Pipe – Prevents proper water drainage, leading to backups.
If your sump pump isn’t working as it should, call us immediately. We provide 24/7 emergency sump pump repairs. Â
Our Sump Pump Services
At The Waterworks, we offer comprehensive sump pump services to ensure your system is fully functional and reliable.
1. Sump Pump Repair
- Fast diagnosis and troubleshooting for common failures.
- Motor, switch, and float repairs to keep your system running smoothly.
- Clearing blockages and frozen pipes to restore proper drainage.
2. Sump Pump Replacement & Installation
- New sump pump installation for homes prone to flooding.
- Upgrading old, inefficient sump pumps for better protection.
- Expert guidance on selecting the right sump pump for your home.
3. Routine Sump Pump Maintenance
- Annual sump pump inspections and performance testing.
- Cleaning sump pits and discharge lines to prevent clogs.
- Battery backup checks to ensure your system works during power outages.
Regular maintenance extends the life of your sump pump and prevents costly basement floods. Â
Why Choose The Waterworks for Sump Pump Services?
For nearly four decades, The Waterworks has been Columbus, Ohio’s trusted sump pump service provider. Homeowners and businesses choose us because:
- Licensed & Experienced Technicians – Experts in sump pump repairs, installations, and maintenance.
- 24/7 Emergency Availability – Water damage can’t wait—we provide immediate sump pump repairs anytime.
- Upfront, Honest Pricing – No hidden fees, just clear, fair pricing with detailed estimates.
- High-Quality Products – We install top-rated sump pumps designed for long-term reliability.
- Locally Owned & Operated – Proudly serving Columbus and surrounding areas since 1986.
We stand behind our work with quality guarantees and warranties for your peace of mind. Â
Proudly Serving Columbus & Central Ohio
The Waterworks provides professional sump pump repair and installation services across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
- Beechwold
- Blacklick
- Clintonville
- German Village
- Lewis Center
- London
- Polaris
- Short North
- Victorian Village
If your sump pump is failing, we’re just a phone call away.Â
Call Us for Expert Sump Pump Services
Don’t wait until your basement floods—schedule your sump pump repair or replacement with The Waterworks today.
Call us now for fast, expert sump pump services in Columbus, Ohio, and surrounding areas.
With decades of experience and top-quality products, we’ll keep your home safe and dry—guaranteed. Â
Schedule Your Service Now!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
Had my new AC and heat since 2019 and they seem to it that they are running properly and at 200% satisfaction. Thank you Jonle
The service man arrived on time and was very knowledgeable regarding the process of finding the problem and repairing it. I have Jonle to service the furnage for many years and have never concered any other company.
Technician Mr Jarrett and his assistant were very knowledgeable, professional, and informative. They repaired a burst water pipe in our home in a timely manner. Thanks guys!!
I can't do a full review yet, as last night was just a visit by Andrew to assess the situation regarding the replacement of the hot water tank. Replacement has yet to be scheduled. Thank you, Bob
Broken waterline. They came out right away to assess. Provided an estimate the same day. Once the work was done, cleaned up.
The repairman came out at 2 AM To fix my burst pipes that were frozen. The repair was made in great time. Excellent service 👍
I have used Waterworks for many years. Chris is great. He gave excellent advice, handled a few curve-balls quickly and professionally, and did solid work.
Had my furnaces and air conditioning units installed and I’ve always have had great service. Chad is my go to Guy and he comes over and gets everything set back up if needed. We’ll always recommend If asked.
The technician was awesome, explained everything very clearly. Would highly recommend
He looked at my gave me recommendations and didn’t charge me anything! Nice guy!
We have been using JonLe for almost 40 years. We have never had a single problem with them. The office staff are always very friendly and helpful. The technician’s are always on time and very knowledgeable and respectful of your property. They will advise you have any issues and make suggestions to improve your heating and cooling systems but they are never a hard sell. They have been with us through 2 houses and now a condo. We always purchase the yearly maintenance package so they come once in the spring and again late fall or early winter. We wouldn’t think of going anywhere else. Thank you. Gj and Doris Poore Walton Ky
Our heat pump was making lots of noise so we called JonLe to come out and take a look. Our tech Will was great! He answered all our questions and eased our concerns. Getting a new system installed today! Excellent service all around!
Tim F. did an EXCEPTIONAL job repairing our furnace! He was so professional, respectful, courteous and friendly. He explained exactly what the problem was and repaired it promptly. He took the time to test it and make sure it was running properly. I am extremely satisfied! Stay safe and warm out there!
My intention was to have sent this email a few days ago, but it is only now that I have the opportunity to do so. I want to express my appreciation to Waterworks for the prompt response to our request for emergency services on Tuesday 1/27 and especially to Mat Ball, the technician who, despite weather conditions, made it to our home early that morning. Mat was knowledgeable and diligent and took care of the situation in a timely and professional manner. When the job was completed, he walked us through all that was needed to get it done. Many people take care of business, what sets Mat apart is the pleasant demeanor he exhibits while performing his responsibilities. Great Job, J.A.Mesquida
Had them do a water softener installation. Plumber who showed up at my house was very polite, personable, and efficient. Didn’t take him long at all to do the job, was even able to do things in a way that saved us about $400 off the original estimate. Would highly recommend this company for plumbing needs.
We have used Waterworks for 30 years! They did a great job. Most importantly, they cleaned up.
They were able to arrive way ahead of schedule and take care of a issue
Technician was professional and respectful of our home. Took the time to explain each step taken in providing maintenance.
great communication ahead of service service technician professional would recommend JonLe to a friend
I have been using JonLe services for many years. Always professionally done job, very responsive techs. Would highly recommend
There came the same day and quickly diagnosed the issue. Peter was pleasant cordial and efficient. Highly recommend
Jonle Heating & Cooling has always been professional, courteous, and friendly. They take take time to answer all questions and concerns and always treat me and my home with respect. The technician, Will, has been to my home several times and is polite, knowledgeable, and eager to have my system running efficiently. Everyone from Barb in scheduling, Mark in sales, and all the technicians are wonderful. I can't imagine using any other HVAC company. Thanks Jonle.
Had a water main leak and Water Works did an amazing job! The estimate was accurate and they did the job quickly and correctly! True professionals! Thank you!
Discovered a plumbing issue with a toilet before going to bed. We’ve always had good luck with waterworks so I scheduled an appointment online the next morning and they were able to come out later that same day. Communication and service were excellent.
Our shower backed up one morning and I called Waterworks. They came out the same day in bad weather and fixed it.
Austin with Waterworks has helped us numerous times with the broken toilets in the high rise building. These toilets are very tricky and require lots of experience and expertise. Austin demonstrated all the skills needed to repair them. He was very knowledgeable, courteous, and hard working. We really appreciate his great service!
Cory fixed my furnace. He was very professional and quick. It cost far less than I expected it to. Thank you Cory and JohnLe Heating and Cooling. I really appreciate you.
The technician was the best. He answered all my questions and treated the property like it was his own.
Great service. Job was done quickly and affordably. Would definitely recommend.
Wade was great! He was professional, effect, friendly and helpful! He fixed the problem and was up front about cost and what to expect!
Great customer service Explained everything in detail Arrived when they said they would Will be using their service again
Logan was very professional and explained the issue well and made suggestions for preventing this issue in the future. He came prepared and cleaned up after his work. I will always use this company for all my plumbing and drain issues, as well as for HVAC services.
Waterworks technician was very friendly and very helpful. Although he couldn't perform what was needed at time because of all the snow blocking the work he needed to do outside the house. He explained and I agreed to call Waterworks back to do the job once most of snow was gone. Thank you!
They were able to respond to our problem quickly and effectively. Great communication! Will use again!
The work performed by Rob & Dave was truly phenomenal and professional from the get go. The advice and information they provided was excellent.
The Jonle technician, Mark Johnston, arrived on time. He covered his shoes before stepping onto my floor. He was pleasant and courteous; went about his work, and finished in a reasonable amount of time. I have no complaints and expect my system to work at maximum efficiency.
They provided same day emergency water leak service. The two men who came out were very polite and efficient.
Todd shepherd was very quick to solve our problem he was on time actually early which was great and efficient
