24/7 Emergency Plumbing Services in Columbus, Ohio
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Our Services
Fast, Reliable Emergency Plumbing—Day or Night
Plumbing emergencies don’t follow a schedule, and neither do we. Whether it’s the middle of the night, a holiday, or a weekend, The Waterworks is ready to provide immediate, expert emergency plumbing services across Columbus, Ohio, and surrounding areas.
For nearly 40 years, we’ve helped homeowners and businesses handle urgent plumbing issues—burst pipes, overflowing toilets, sewage backups, and major leaks—preventing costly damage and restoring peace of mind. When disaster strikes, don’t panic—just call The Waterworks. Â
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What to Expect from Our Emergency Plumbing Services
When you call The Waterworks, you can expect:
- Rapid Response – Our team is available 24/7 to take your call and dispatch a licensed plumber immediately.
- Expert Diagnosis – We use advanced tools to pinpoint the problem quickly and accurately.
- Reliable, Long-Lasting Repairs – Whether it’s a burst pipe, sewer backup, or sump pump failure, we provide durable solutions.
- Transparent Pricing – No hidden fees, no surprises—just honest, upfront pricing.
From homes to businesses to municipal facilities, we have the experience to handle any plumbing emergency. Â
Emergency Plumbing Services We Handle
Burst Pipe Repair
A burst pipe can flood your home or business in minutes. Whether the issue is behind a wall, under a floor, or in your basement, we will:
- Locate the leak fast
- Stop the water flow to prevent further damage
- Repair or replace the damaged pipe
- Provide expert guidance on restoring walls, floors, or ceilings if needed
Don’t wait—a burst pipe can cause thousands in water damage. Call us now.
Clogged or Overflowing Toilets
A clogged toilet isn’t just inconvenient—it can lead to sewage backups and sanitation hazards. If plunging isn’t working, our expert plumbers will:
- Quickly clear even the toughest clogs
- Inspect your pipes for deeper blockages
- Ensure proper flushing and drainage
Whether it’s a residential bathroom or a commercial restroom, we’ll get your toilets back in working order—fast.
Sump Pump Failure & Basement Flooding
A failing sump pump can put your home at risk for serious flooding, especially during heavy rain or snowmelt. Our team provides:
- Emergency sump pump repairs to prevent water damage
- New sump pump installations for reliable protection
- Backup systems to keep your basement dry—no matter the weather
If your sump pump isn’t working, don’t wait until water floods your basement—call us now. Â
Why Choose The Waterworks for Emergency Plumbing?
When a plumbing emergency happens, you need a team you can trust. Here’s why homeowners and businesses in Columbus, Ohio choose us:
- 24/7 Emergency Response – We’re available anytime, day or night for urgent plumbing issues.
- Experienced, Licensed Plumbers – We’ve been solving plumbing problems for nearly 40 years.
- State-of-the-Art Equipment – From camera inspections to trenchless pipe repairs, we use the latest technology.
- Upfront, Transparent Pricing – No hidden fees—just fair, honest pricing.
- Locally Owned & Operated – Proudly serving Columbus and surrounding areas since 1986.
We stand behind our work with quality guarantees and long-term reliability. Â
Proudly Serving Columbus & Central Ohio
The Waterworks serves metro, suburban, and rural areas across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
- Beechwold
- Blacklick
- Clintonville
- German Village
- Lewis Center
- London
- Polaris
- Short North
- Victorian Village
If you’re experiencing a plumbing emergency, we’re just a phone call away.Â
Need Emergency Plumbing? Call Us 24/7
Plumbing emergencies can’t wait. Call The Waterworks now for fast, professional emergency plumbing services in Columbus, Ohio.
Whether it’s a burst pipe, overflowing toilet, sump pump failure, or sewer backup, our licensed plumbers are ready to help—day or night. Â
Schedule Your Service Now!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
We have used Jonle for many years and have always had great service.
Came out to check a leak and let me know it was an HOA issue. Didn’t even charge me for the visit. 10/10
Great job. On time. Worked until clogg was cleared. Special thanks to John. Super nice and professional 👌 👏
Jonle was recommended to me by a friend and I have been under contract with them for 2 years. Best decision ever. They call and schedule a check up of my furnace and heat pump twice a year at my convenience. Their employees are top notch and willing to answer any questions. I definitely recommend Jonle to anyone who asks.
Wade, your technician was very thorough and professional. Above all, he was persistent and did not give up on clearing the drain pipe clog, even after snaking the drain multiple times! Step by step he considered all potential causes until the clog was cleared. Thank you Wade.
Water Works was recommended by our condo management Company to have our broken gas stove disconnected from the gas line and the gas line capped. Getting a timely appointment was easy and the team that did the work showed up on time and did a good job.
Sam was very knowledgeable and treated our house with such respect. Our house is under construction. He wore covers over his shoes as not to track in debris and he cleaned up after himself as he was working and after his job was completed. Not only was the job completed with expertise but with such kindness and understanding. I hope Waterworks knows what a valuable employee they have.
On time. The technician gave an easy to understand explanation of exactly what he was doing. Very well trained.
We have used JonLe Heating and Cooling for almost 20 years. We have the Silver Plan and receive two maintenance service calls a year to keep our system running well. Service techs are always knowledgeable, friendly, and responsive. We are pleased with JonLe!
Excellence is the correct word to use when referring to the service we receive from Jonle. Techs are on always time, friendly and knowledgeable. Highly recommend.
We are repeat customers of Waterworks, and this most recent appointment did not disappoint. Everything from opening the ticket to getting a technician out Josh was absolutely fantastic both yesterday and today. He took time to explain everything from start to finish, balance out opportunities, and priorities and made it really easy and simple to understand everything. Waterworks is fantastic, which is why we continue to use them. Update as of 02/12/26: We really love Waterworks. Huge fan as we've used them for years. Called on Monday, secured an appointment for Thursday snagging the morning 4 hour window. Got a call from John at near 10 am - he was on his way. Arrived friendly, professional and efficient. Knocked it out at noon and we had our new kitchen faucet ready to roll. I wish Google could let us give more stars as Waterworks is very deserving. We'll continue to partner with them!
Always on time, neat and clean. Chad has been a good tech for us over the years.
Had my new AC and heat since 2019 and they seem to it that they are running properly and at 200% satisfaction. Thank you Jonle
The service man arrived on time and was very knowledgeable regarding the process of finding the problem and repairing it. I have Jonle to service the furnage for many years and have never concered any other company.
Technician Mr Jarrett and his assistant were very knowledgeable, professional, and informative. They repaired a burst water pipe in our home in a timely manner. Thanks guys!!
Broken waterline. They came out right away to assess. Provided an estimate the same day. Once the work was done, cleaned up.
I have used Waterworks for many years. Chris is great. He gave excellent advice, handled a few curve-balls quickly and professionally, and did solid work.
The technician was awesome, explained everything very clearly. Would highly recommend
We have been using JonLe for almost 40 years. We have never had a single problem with them. The office staff are always very friendly and helpful. The technician’s are always on time and very knowledgeable and respectful of your property. They will advise you have any issues and make suggestions to improve your heating and cooling systems but they are never a hard sell. They have been with us through 2 houses and now a condo. We always purchase the yearly maintenance package so they come once in the spring and again late fall or early winter. We wouldn’t think of going anywhere else. Thank you. Gj and Doris Poore Walton Ky
Tim F. did an EXCEPTIONAL job repairing our furnace! He was so professional, respectful, courteous and friendly. He explained exactly what the problem was and repaired it promptly. He took the time to test it and make sure it was running properly. I am extremely satisfied! Stay safe and warm out there!
My intention was to have sent this email a few days ago, but it is only now that I have the opportunity to do so. I want to express my appreciation to Waterworks for the prompt response to our request for emergency services on Tuesday 1/27 and especially to Mat Ball, the technician who, despite weather conditions, made it to our home early that morning. Mat was knowledgeable and diligent and took care of the situation in a timely and professional manner. When the job was completed, he walked us through all that was needed to get it done. Many people take care of business, what sets Mat apart is the pleasant demeanor he exhibits while performing his responsibilities. Great Job, J.A.Mesquida
Had them do a water softener installation. Plumber who showed up at my house was very polite, personable, and efficient. Didn’t take him long at all to do the job, was even able to do things in a way that saved us about $400 off the original estimate. Would highly recommend this company for plumbing needs.
They were able to arrive way ahead of schedule and take care of a issue
great communication ahead of service service technician professional would recommend JonLe to a friend
Jonle Heating & Cooling has always been professional, courteous, and friendly. They take take time to answer all questions and concerns and always treat me and my home with respect. The technician, Will, has been to my home several times and is polite, knowledgeable, and eager to have my system running efficiently. Everyone from Barb in scheduling, Mark in sales, and all the technicians are wonderful. I can't imagine using any other HVAC company. Thanks Jonle.
Had a water main leak and Water Works did an amazing job! The estimate was accurate and they did the job quickly and correctly! True professionals! Thank you!
Discovered a plumbing issue with a toilet before going to bed. We’ve always had good luck with waterworks so I scheduled an appointment online the next morning and they were able to come out later that same day. Communication and service were excellent.
Cory fixed my furnace. He was very professional and quick. It cost far less than I expected it to. Thank you Cory and JohnLe Heating and Cooling. I really appreciate you.
Great service. Job was done quickly and affordably. Would definitely recommend.
The work performed by Rob & Dave was truly phenomenal and professional from the get go. The advice and information they provided was excellent.
Technician Matt arrived early and was able to determine the problem fast and provided and explained the options we had to get back up and working!
I've been dealing with Jonle for many years. The folks there are very nice and very dependable. You will not be disappointed if you give them a try. Thanks to the Jonle team for years of great service.