24/7 Emergency Plumbing Services in Columbus, Ohio

Fast, Reliable Emergency Plumbing—Day or Night

Plumbing emergencies don’t follow a schedule, and neither do we. Whether it’s the middle of the night, a holiday, or a weekend, The Waterworks is ready to provide immediate, expert emergency plumbing services across Columbus, Ohio, and surrounding areas.

For nearly 40 years, we’ve helped homeowners and businesses handle urgent plumbing issues—burst pipes, overflowing toilets, sewage backups, and major leaks—preventing costly damage and restoring peace of mind. When disaster strikes, don’t panic—just call The Waterworks.  

Schedule Your Service Now!

What to Expect from Our Emergency Plumbing Services

When you call The Waterworks, you can expect:

  • Rapid Response – Our team is available 24/7 to take your call and dispatch a licensed plumber immediately.
  • Expert Diagnosis – We use advanced tools to pinpoint the problem quickly and accurately.
  • Reliable, Long-Lasting Repairs – Whether it’s a burst pipe, sewer backup, or sump pump failure, we provide durable solutions.
  • Transparent Pricing – No hidden fees, no surprises—just honest, upfront pricing.

From homes to businesses to municipal facilities, we have the experience to handle any plumbing emergency.  

Emergency Plumbing Services We Handle

Burst Pipe Repair

A burst pipe can flood your home or business in minutes. Whether the issue is behind a wall, under a floor, or in your basement, we will:

  • Locate the leak fast
  • Stop the water flow to prevent further damage
  • Repair or replace the damaged pipe
  • Provide expert guidance on restoring walls, floors, or ceilings if needed

Don’t wait—a burst pipe can cause thousands in water damage. Call us now.

Clogged or Overflowing Toilets

A clogged toilet isn’t just inconvenient—it can lead to sewage backups and sanitation hazards. If plunging isn’t working, our expert plumbers will:

  • Quickly clear even the toughest clogs
  • Inspect your pipes for deeper blockages
  • Ensure proper flushing and drainage

Whether it’s a residential bathroom or a commercial restroom, we’ll get your toilets back in working order—fast.

Sump Pump Failure & Basement Flooding

A failing sump pump can put your home at risk for serious flooding, especially during heavy rain or snowmelt. Our team provides:

  • Emergency sump pump repairs to prevent water damage
  • New sump pump installations for reliable protection
  • Backup systems to keep your basement dry—no matter the weather

If your sump pump isn’t working, don’t wait until water floods your basement—call us now.  

Why Choose The Waterworks for Emergency Plumbing?

When a plumbing emergency happens, you need a team you can trust. Here’s why homeowners and businesses in Columbus, Ohio choose us:

  • 24/7 Emergency Response – We’re available anytime, day or night for urgent plumbing issues.
  • Experienced, Licensed Plumbers – We’ve been solving plumbing problems for nearly 40 years.
  • State-of-the-Art Equipment – From camera inspections to trenchless pipe repairs, we use the latest technology.
  • Upfront, Transparent Pricing – No hidden fees—just fair, honest pricing.
  • Locally Owned & Operated – Proudly serving Columbus and surrounding areas since 1986.

We stand behind our work with quality guarantees and long-term reliability.  

Proudly Serving Columbus & Central Ohio

The Waterworks serves metro, suburban, and rural areas across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:

  • Columbus
  • Dublin
  • Westerville
  • Gahanna
  • Hilliard
  • Newark
  • Pickerington
  • Powell
  • Reynoldsburg
  • Upper Arlington
  • Grove City
  • Grandview Heights
  • Bexley
  • Beechwold
  • Blacklick
  • Clintonville
  • German Village
  • Lewis Center
  • London
  • Polaris
  • Short North
  • Victorian Village

If you’re experiencing a plumbing emergency, we’re just a phone call away. 

Need Emergency Plumbing? Call Us 24/7

Plumbing emergencies can’t wait. Call The Waterworks now for fast, professional emergency plumbing services in Columbus, Ohio.

Whether it’s a burst pipe, overflowing toilet, sump pump failure, or sewer backup, our licensed plumbers are ready to help—day or night.  

Schedule Your Service Now!

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,897 Reviews
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Dan Greear
March 10, 2026

Awesome customer service. Chris was very polite, professional and very knowledgeable.

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Robert Forrest
March 10, 2026

Over the past years, starting in 2014, we have used Waterworks for any of our plumbing issues. Recently we had issues regarding Plumbing, HVAC and Drain issues. Waterworks approach, was to assign an expert to each of these issues. The results have been excellent in each. Pricing is very good. Last year we were having sump pump issues. Waterworks checked everything. They recommended installing a Backup Sump Pump System. We did this and it is wonderful. We Highly Recommend Waterworks!

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sean fraunfelter
March 9, 2026

Very knowledgeable and helpful with our different systems

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Rich Hinton (JHC)
March 9, 2026

Strong communication, courteous and friendly service. Would highly reccomend.

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Tom Gomia
March 8, 2026

Collin did an excellent job. He gave us a price on the work to be done and that we needed to contact the city to turn off the water to the house. Will make an appoint to replace the water shut-off valve in the next couple of weeks.

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Glenn Thompson
March 8, 2026

Very professional.went right to work and explained everything.

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Scott Leyshon
March 7, 2026

We had a miserable waste line backup that flooded a good portion of our basement. Waterworks was the only company available to come out same-day. Samuel arrived within two hours of my initial call, unclogged the waste pipe, cleared the floor drain - allowing the backup to clear - and had us back in business for 1/2 to 1/3 the cost of the other companies’ estimates… and the other companies would’ve left us with standing sewage backup in our basement for at least another 24 hours. I wouldn’t hesitate to have Samuel come out for any of our future plumbing nightmares. 🙂

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Kenneth Baldwin
March 6, 2026

I was looking into a possible blockage in my sewer line or issues with toilet. No issues with toilets although they may need replacement if not providing sufficient pressure during flushing. Asked about possible quote to replace faucets and shutoff valves. I can purchase my own faucets and toilets (if needed) and the rest will be provided by Waterworks. Quite informative visit 👍.

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Dan Murray
March 6, 2026

Tim did a fantastic job today, servicing our HVAC system. Tim is an example of the professionalism and courteousness of all the folks at JonLe. He was very courteous and answered all the questions we had. That’s why we have been loyal customers for many, many years.

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Kim Booth
March 5, 2026

Wade came out (the same day I called), to snake my clogged downspout drain. I told him I've often had tree roots in the line, so he put a cutting bit on the snake & went to work. He was a really nice guy who was eager to help, and he did a stellar job. I'm looking forward to losing the wet in the basement!

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Dr. Nelson R. Diers
March 5, 2026

We have been using JonLe for years. Always professional and courteous. Very trustworthy. Thank you

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Colleen Ryan
March 5, 2026

The technicians were professional, efficient and knowledgable. The technicians were on time and very friendly. They scheduled an appt.for us quickly when we called them. Would definitely recommend them to other people. I have a silver contract with them and am very happy with that.

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Jackie Southall
March 5, 2026
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Rhonda
March 4, 2026

JonLe is a professional organization. Technicians are knowledgeable and professional. I have used JohLe for over 25 years.

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Sandy Whittle
March 3, 2026

I was impressed but this company. They got here quick sent a text with technical's picture saying he was on the way. Since my husband couldn't be here it made me feel safe just knowing who was coming. Matt was very professional and nice took time to explain the issue with our boiler system along with pictures showing the damage. Waiting on estimates for part replacement versus replacement of boiler. Great job that's for going above all rest. The picture text A+

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Jennifer Cowan
March 3, 2026
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Douglas Miller
March 2, 2026

Standard toilet clog they were here within 2 hours.thays why I'm a loyal customer

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Anne Voight
March 2, 2026

Very impressed with the courtesy and knowledge of plumber Jonathan. He was able to repair the leak in record time having to cut pipes etc. Great job. Emergency service is stressful!

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William Pearson
February 26, 2026

Always on time and do a great job!

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Pat H
February 26, 2026
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Linda Williams
February 26, 2026
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Bill Doepker
February 25, 2026
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Gwen Ritchie
February 25, 2026

Service tech was professional and efficiency.

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Megan Glosser
February 25, 2026
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Rose Boll
February 25, 2026
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April Sherry
February 24, 2026
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Brock Marbaugh
February 24, 2026

John came out for preventative maintenance on my sewer line because of a tree in my front yard always having roots entering the line and causing backup. He did a great job and sent his 6 inch blade the full 90 feet to clear the line.

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Justin Leiwig
February 24, 2026

Quite possibly the most detail oriented company I’ve worked with. The way their HVAC installer made sure every wire was secured in brackets and everything was run neat and tidy really tingles all the OCD tendencies one may have. Overall I couldn’t have chosen a better company to work with!

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Abdurrahman Pilak
February 24, 2026

We called a few plumbers for the same issue at Horizon High School. They all came, inspected the problem, and left after giving us repair quotes. Thomas from Water Works was different. He carefully examined the issue, explained how the system works in detail, and offered a very effective solution. He didn’t just give us a quote — he took the time to help us understand the problem and then fixed it properly. We truly appreciated his professionalism, knowledge, and clear communication. Highly recommended!

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Sandy Colopy
February 24, 2026

Victor did a wonderful job. It took awhile to clear the obstruction but he hung in there. Plus he knows how to work with old, crabby women who just want their kitchen in working order. Thanks, Victor.

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Maria Gardina
February 23, 2026

The whole experience with Waterworks was positive. I called during the weekend and spoke to a representative and scheduled a service call for Monday. They arrived at the time that was promised and a call was made 30 minutes prior to arrival. The technician was courteous and explained what potentially could have occurred and what options I would have. Service call was completed and I am very satisfied with the entire process.

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Sharon D. (Sharon D.)
February 23, 2026

Knowledgeable technicians and reliable service.

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Paul McMillin
February 23, 2026
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Jillian Jones
February 22, 2026

JonLe was awesome to work with they didn’t hassle us during the buying process or make us feel rushed, they gave us time and space to figure things out and let us know if we had questions we were free to ask. Makes it easier when making a huge purchase for your home. We were able to call and schedule the new HVAC install quickly and they work efficiently and left everything clean and tidy when done! They explained everything to us when they finished the install and let us know all the important details and what to expect. I would highly recommend JonLe to anyone in need of a new HVAC system! They also had very easy finance options for the system which was also nice to see.

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Dan O'Rourke
February 21, 2026

We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!

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Fred Hunker
February 21, 2026

Diagnosed and fixed problem promptly

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Jack Webster
February 21, 2026

The technician was very polite and knowledgeable about his job. He did an excellent job and was very enthusiastic about his work.

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Elizabeth Gleason
February 21, 2026
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Marie Wieder
February 21, 2026

The technicians were very friendly and knowledgable. They explained what was wrong and what they did to fix the problem. They also told me my unit was under warranty for parts and labor, so I did not have to pay for the service. That was a nice surprise! Thank you JonLee!

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jason bonham
February 21, 2026

We had a backup in the main sanitary line of one of our office buildings. Logan stuck with it till the issue was resolved. Even through some of the frustrations Logan handled everything with grace and professionalism.

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Renee Whitaker
February 20, 2026

Kitchen drain not draining properly. Came and cleaned out with the equipment needed to do the job.

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Myla Haidet
February 19, 2026
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Gary Hater
February 19, 2026

Furnace quit, long term gold plan service contract, Jonle said they would be right there, fixed the issue in minutes and then stayed and did my spring maintenance cleaning.

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Tana Casper
February 19, 2026

Technicians are always efficient, pleasant.

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Shelly O'Neill
February 18, 2026

We have used Jonle for many years and have always had great service.

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Griffin Olson
February 18, 2026

Came out to check a leak and let me know it was an HOA issue. Didn’t even charge me for the visit. 10/10

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Libby Streamer
February 18, 2026
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Lucie Blumenthal
February 17, 2026

Very police/timely/good knowledge of Sink issues.

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Vladimir Vayntraub
February 17, 2026

Great job. On time. Worked until clogg was cleared. Special thanks to John. Super nice and professional 👌 👏

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Therese Schmuelling
February 17, 2026

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