24/7 Emergency Plumbing Services in Columbus, Ohio
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Our Services
Fast, Reliable Emergency Plumbing—Day or Night
Plumbing emergencies don’t follow a schedule, and neither do we. Whether it’s the middle of the night, a holiday, or a weekend, The Waterworks is ready to provide immediate, expert emergency plumbing services across Columbus, Ohio, and surrounding areas.
For nearly 40 years, we’ve helped homeowners and businesses handle urgent plumbing issues—burst pipes, overflowing toilets, sewage backups, and major leaks—preventing costly damage and restoring peace of mind. When disaster strikes, don’t panic—just call The Waterworks. Â
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What to Expect from Our Emergency Plumbing Services
When you call The Waterworks, you can expect:
- Rapid Response – Our team is available 24/7 to take your call and dispatch a licensed plumber immediately.
- Expert Diagnosis – We use advanced tools to pinpoint the problem quickly and accurately.
- Reliable, Long-Lasting Repairs – Whether it’s a burst pipe, sewer backup, or sump pump failure, we provide durable solutions.
- Transparent Pricing – No hidden fees, no surprises—just honest, upfront pricing.
From homes to businesses to municipal facilities, we have the experience to handle any plumbing emergency. Â
Emergency Plumbing Services We Handle
Burst Pipe Repair
A burst pipe can flood your home or business in minutes. Whether the issue is behind a wall, under a floor, or in your basement, we will:
- Locate the leak fast
- Stop the water flow to prevent further damage
- Repair or replace the damaged pipe
- Provide expert guidance on restoring walls, floors, or ceilings if needed
Don’t wait—a burst pipe can cause thousands in water damage. Call us now.
Clogged or Overflowing Toilets
A clogged toilet isn’t just inconvenient—it can lead to sewage backups and sanitation hazards. If plunging isn’t working, our expert plumbers will:
- Quickly clear even the toughest clogs
- Inspect your pipes for deeper blockages
- Ensure proper flushing and drainage
Whether it’s a residential bathroom or a commercial restroom, we’ll get your toilets back in working order—fast.
Sump Pump Failure & Basement Flooding
A failing sump pump can put your home at risk for serious flooding, especially during heavy rain or snowmelt. Our team provides:
- Emergency sump pump repairs to prevent water damage
- New sump pump installations for reliable protection
- Backup systems to keep your basement dry—no matter the weather
If your sump pump isn’t working, don’t wait until water floods your basement—call us now. Â
Why Choose The Waterworks for Emergency Plumbing?
When a plumbing emergency happens, you need a team you can trust. Here’s why homeowners and businesses in Columbus, Ohio choose us:
- 24/7 Emergency Response – We’re available anytime, day or night for urgent plumbing issues.
- Experienced, Licensed Plumbers – We’ve been solving plumbing problems for nearly 40 years.
- State-of-the-Art Equipment – From camera inspections to trenchless pipe repairs, we use the latest technology.
- Upfront, Transparent Pricing – No hidden fees—just fair, honest pricing.
- Locally Owned & Operated – Proudly serving Columbus and surrounding areas since 1986.
We stand behind our work with quality guarantees and long-term reliability. Â
Proudly Serving Columbus & Central Ohio
The Waterworks serves metro, suburban, and rural areas across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
- Beechwold
- Blacklick
- Clintonville
- German Village
- Lewis Center
- London
- Polaris
- Short North
- Victorian Village
If you’re experiencing a plumbing emergency, we’re just a phone call away.Â
Need Emergency Plumbing? Call Us 24/7
Plumbing emergencies can’t wait. Call The Waterworks now for fast, professional emergency plumbing services in Columbus, Ohio.
Whether it’s a burst pipe, overflowing toilet, sump pump failure, or sewer backup, our licensed plumbers are ready to help—day or night. Â
Schedule Your Service Now!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
We have been with JonLe for over 3 years now. Love the promptness, respectful and excellent service, and the connection they maintain in reminding us to have someone check and service our equipment for longevity. Couldn't be happier.
Noah did a great job doing our Fall/Winter HVAC checkup today! He was very prompt, checked everything thoroughly and made sure we had no questions afterward. We appreciated his professionalism and kindness throughout. Highly recommend JonLe!
So happy with Jonlee and the technician that solved the gas leak in my furnace. They were able to fit me in and were onsite within 2 hours!! Phenomenal!
Was timely, courteous, and reasonably priced. Provided a clear diagnosis. Couldn’t fix because my system appears to be obsolete 😭😭😭
Great company timely, polite, knowledgeable. Would recommend giving them a call so much better than other plumbing companies.
Excellent next day service. Showed up on time. Service tech, Ivan, was fantastic and seemingly has solved the issue. Impressed that he triple checked his results before leaving. 3rd time they've done work for us and they're great.
They have done a lot of work for me over the years. They don’t replace things that don’t need replacing. They give a fair price and do great work
JonLe Heating and Air Conditioning serviced my furnace. I could not have been happier that the problem was relatively minor. They were professional fast and reliable. I will use them from now on. Its hard to trust any company but I feel I have found a reliable source for my needs.
JonLe installed a whole house humidifier. They were responsive, answered all my questions, and the customer service was excellent. Technicians showed up on time, were professional, and cleaned up after themselves. I even purchased their maintenance plan. Great company and I’m happy to give them my business going forward.
John the technician was courteous, knowledgeable, and efficient! I have used Waterworks in the past and would highly recommend this company for any of your plumbing needs !
Great service ! Tech did a amazing ing job and cleaned up the job site when he was done. We really appreciate your guys expertise. Thank you.
Called JonLe to fix furnace. Thermostat was calling for heat and fan was running, but no combustion. Technician arrived within 2 hr and identified problem as the inducer motor not working. It had seized. He was able to manually get it turning again and lubricated it to get it running. He recommended ordering a replacement because it would likely fail again. I agreed and he returned next day to install the new one. Furnace is working great. Have used JonLe for 20 yr as they installed the furnace when we built our house. Very satisfied with their service plan on my furnace and air conditioner. Happy to recommend them.
Very responsive, on-time and kept us informed throughout entire process.
We have a maintenance plan with the same technician for our home and a condo. They are efficient and easy to schedule.
The technician seemed very thorough, explaining everything he checked. He showed pictures of the unit and what he checked and mentioned things to look for. My husband was impressed with his work ethic.
Called at 9am because furnace was not working properly. They had it fixed and running within 5 hours of my phone call. Reasonable price. Great service.
They called before the appointment to confirm which is awesome! Efficient, clean, and professional.
Cory did an excellent job maintaining our heat pump and humidifier.
Very good company with good people trying to do the right things for their customers.
Extremely kind and quick emergency service. I really appreciate the service on a Sunday after a big snow storm! The extra effort they went to in sending me a bio and picture of my technician really solidified the quality service and my comfort level during a time of high anxiety.
Jonle was responsive to our emergency situation. Service tech was thorough and took all steps necessary to solve the problem.
We have been using Jonle for 20+ years. Technician (Mark Johnston) performed our annual furnace maintenance this past week. He was on time, courteous and thorough. Once complete, Mark showed us pictures of the inside of our furnace and explained the services he performed, including changing the filter (I provided) and the humidifier pad. Overall we were pleased as always.
Service Technician Tim Feldman does a great job in maintaining the equipment. Always friendly and has good answers for any question. Maintenance contract went up 18% in 2025.
Todd was great to work with. He was really straightforward about the options we had and what would be the best deal.
Anthony was very knowledgeable about my issue. Highly recommend this company for plumbing issues.
We had a great experience with Travis, the Waterworks drain tech that cleared my septic tank clog. My first call to the main number resulted in getting emergency service scheduled, I was texted technician's information and ETA, and the work was done quickly and professionally. Travis made several good proactive recommendations on which I will certainly follow up. I did pay an Overtime charge but it could have been worst overall.
I have had our furnace/heat pump check-ups and service done by JonLe (merged with Tri-County) for over 20 years and counting. From the HVAC installers (2/3 units replaced over these years). I have my summer and winter services BOTH done annually, using your Annual Service Agreement. Many of my services have been performed by Technical Engineer Steve and he has "ALWAYS" done professional jobs. He's great at trouble shooting, explaining and a "GREAT ASSET" to the JonLe Company; great skilled professional people with people skills is always a plus for any Company. I have recommended JonLe to family and friends that have also had great experiences. From Dave, Dennis, etc who installed my latest HVAC unit in recent years unit to Steve you have quality experienced staff. Again, Steve is a GREAT asset to your Company and one reason, I have continued service with JonLe; and recommended your Company to family and friends. Other HVAC services constantly are trying to expand their business with less expensive deals, etc. but I have remained a satisfied loyal customer; feel very comfortable that our HVAC system is always in top condition. I do wish everyone at JonLe a GREAT end of year Holiday's too; stay safe and well!
This company has helped me both with my business and home needs. They've always been prompt, respectful and done a great job. I also find that their prices are quite fair. Highly recommend them!
