Commercial & Industrial Plumbing Services in Columbus & Central Ohio

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Our Services
Trusted by Businesses. Proven Results. Available 24/7
Plumbing issues in commercial and industrial environments don’t just disrupt operations—they can shut them down. That’s why The Waterworks delivers around-the-clock emergency service and expert plumbing support across Columbus, Dublin, Westerville, Grove City, Gahanna, and throughout Central Ohio.
With nearly 40 years of experience, we’re the trusted plumbing contractor for business owners, general contractors, and facility managers alike.
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24/7 Emergency Commercial Plumbing
We’re On Call—Anytime, Any Day
From failed fire hydrants to sewer backups and water main breaks, our team is ready to respond fast. We specialize in critical repairs to minimize downtime and get your operation back up and running.
Common commercial plumbing emergencies we handle:
- Broken Water or Sewer Mains
- Emergency Shut-Off Valve Failures
- Sewer Backups & Blockages
- Fire Hydrant Repairs
- Gas Line Leaks
- Major Fixture or Drain Failures
📞 Call Us 24/7 for Emergency Response
Utility & Site Infrastructure Services
We provide full excavation, repair, and installation of commercial and residential utility lines:
- Gas Line Repair & New Installations
- Water & Sewer Line Repair, Replacement & Taps
- Pipe Lining, Patching & Reinstatements
- Directional Drilling & Boring
- Hydro-Vac Excavation (Non-Destructive Digging)
- Fire Hydrant Install, Maintenance & Emergency Repair
- Lift Station Cleaning & Maintenance
- Catch Basin, Grease Trap & Aqua Swirl Cleaning
- Grease Trap Installation for Commercial Kitchens
- Underground Retention Pond Cleaning & Repair
- Large Diameter Sewer Line Cleaning
We work closely with engineers, contractors, and municipalities to ensure all work is code-compliant and completed on time.
Interior Commercial Plumbing Services
Whether you need a quick repair or a complete system upgrade, we offer:
- Toilet, Sink, Faucet & Urinal Installation/Repair
- Drinking Fountain Service
- Commercial Water Heaters & Tankless Systems
- Emergency Shut-Off Valve Installation
- Backflow Preventer Testing & Installation
- Grease Trap Installation
Drain Cleaning & Sewer Maintenance
Drain issues can quickly become emergencies—especially in high-use environments. Our drain services include:
- Commercial Hydro-Jetting
- Sewer Line Video Inspections
- Main Line Root Removal
- Floor Drain & Grease Line Cleaning
- Preventative Maintenance Plans
Perfect for restaurants, grocery stores, food service operations, and manufacturing facilities.
Why Choose The Waterworks?
âś… 24/7 Emergency Availability
âś… Licensed, Bonded & Insured for Commercial Work
âś… State-of-the-Art Equipment for Jetting, Excavation & Lining
âś… Direct Coordination with GCs, Engineers & Property Managers
âś… Full Service Across Columbus & Central Ohio
âś… Decades of Proven Commercial Plumbing Expertise
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Let’s Get to Work
From underground utility work and emergency repairs to drain cleaning and fixture installs, The Waterworks is your go-to commercial plumbing service provider in Central Ohio.
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
We have been with JonLe for over 3 years now. Love the promptness, respectful and excellent service, and the connection they maintain in reminding us to have someone check and service our equipment for longevity. Couldn't be happier.
Noah did a great job doing our Fall/Winter HVAC checkup today! He was very prompt, checked everything thoroughly and made sure we had no questions afterward. We appreciated his professionalism and kindness throughout. Highly recommend JonLe!
So happy with Jonlee and the technician that solved the gas leak in my furnace. They were able to fit me in and were onsite within 2 hours!! Phenomenal!
Was timely, courteous, and reasonably priced. Provided a clear diagnosis. Couldn’t fix because my system appears to be obsolete 😭😭😭
Great company timely, polite, knowledgeable. Would recommend giving them a call so much better than other plumbing companies.
Excellent next day service. Showed up on time. Service tech, Ivan, was fantastic and seemingly has solved the issue. Impressed that he triple checked his results before leaving. 3rd time they've done work for us and they're great.
They have done a lot of work for me over the years. They don’t replace things that don’t need replacing. They give a fair price and do great work
JonLe Heating and Air Conditioning serviced my furnace. I could not have been happier that the problem was relatively minor. They were professional fast and reliable. I will use them from now on. Its hard to trust any company but I feel I have found a reliable source for my needs.
JonLe installed a whole house humidifier. They were responsive, answered all my questions, and the customer service was excellent. Technicians showed up on time, were professional, and cleaned up after themselves. I even purchased their maintenance plan. Great company and I’m happy to give them my business going forward.
John the technician was courteous, knowledgeable, and efficient! I have used Waterworks in the past and would highly recommend this company for any of your plumbing needs !
Great service ! Tech did a amazing ing job and cleaned up the job site when he was done. We really appreciate your guys expertise. Thank you.
Called JonLe to fix furnace. Thermostat was calling for heat and fan was running, but no combustion. Technician arrived within 2 hr and identified problem as the inducer motor not working. It had seized. He was able to manually get it turning again and lubricated it to get it running. He recommended ordering a replacement because it would likely fail again. I agreed and he returned next day to install the new one. Furnace is working great. Have used JonLe for 20 yr as they installed the furnace when we built our house. Very satisfied with their service plan on my furnace and air conditioner. Happy to recommend them.
Very responsive, on-time and kept us informed throughout entire process.
We have a maintenance plan with the same technician for our home and a condo. They are efficient and easy to schedule.
The technician seemed very thorough, explaining everything he checked. He showed pictures of the unit and what he checked and mentioned things to look for. My husband was impressed with his work ethic.
Called at 9am because furnace was not working properly. They had it fixed and running within 5 hours of my phone call. Reasonable price. Great service.
They called before the appointment to confirm which is awesome! Efficient, clean, and professional.
Cory did an excellent job maintaining our heat pump and humidifier.
Very good company with good people trying to do the right things for their customers.
Extremely kind and quick emergency service. I really appreciate the service on a Sunday after a big snow storm! The extra effort they went to in sending me a bio and picture of my technician really solidified the quality service and my comfort level during a time of high anxiety.
Jonle was responsive to our emergency situation. Service tech was thorough and took all steps necessary to solve the problem.
We have been using Jonle for 20+ years. Technician (Mark Johnston) performed our annual furnace maintenance this past week. He was on time, courteous and thorough. Once complete, Mark showed us pictures of the inside of our furnace and explained the services he performed, including changing the filter (I provided) and the humidifier pad. Overall we were pleased as always.
Service Technician Tim Feldman does a great job in maintaining the equipment. Always friendly and has good answers for any question. Maintenance contract went up 18% in 2025.
Todd was great to work with. He was really straightforward about the options we had and what would be the best deal.
Anthony was very knowledgeable about my issue. Highly recommend this company for plumbing issues.
We had a great experience with Travis, the Waterworks drain tech that cleared my septic tank clog. My first call to the main number resulted in getting emergency service scheduled, I was texted technician's information and ETA, and the work was done quickly and professionally. Travis made several good proactive recommendations on which I will certainly follow up. I did pay an Overtime charge but it could have been worst overall.
I have had our furnace/heat pump check-ups and service done by JonLe (merged with Tri-County) for over 20 years and counting. From the HVAC installers (2/3 units replaced over these years). I have my summer and winter services BOTH done annually, using your Annual Service Agreement. Many of my services have been performed by Technical Engineer Steve and he has "ALWAYS" done professional jobs. He's great at trouble shooting, explaining and a "GREAT ASSET" to the JonLe Company; great skilled professional people with people skills is always a plus for any Company. I have recommended JonLe to family and friends that have also had great experiences. From Dave, Dennis, etc who installed my latest HVAC unit in recent years unit to Steve you have quality experienced staff. Again, Steve is a GREAT asset to your Company and one reason, I have continued service with JonLe; and recommended your Company to family and friends. Other HVAC services constantly are trying to expand their business with less expensive deals, etc. but I have remained a satisfied loyal customer; feel very comfortable that our HVAC system is always in top condition. I do wish everyone at JonLe a GREAT end of year Holiday's too; stay safe and well!
This company has helped me both with my business and home needs. They've always been prompt, respectful and done a great job. I also find that their prices are quite fair. Highly recommend them!