Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
Ivan was extremely responsive, did great work, and provided very helpful tips. I’ve used Waterworks several times for our old home. They always do a great job.
Michael, Waterworks plumber, was very friendly and professional. Great guy, who did great work.
Todd was very professional and curtious when doing the semi annual maintenance on our HVAC system. He described in brief detail what he was doing. Glad to have him back next time.
The technician diagnosed the problem and replaced the faulty component within 24 hours.
We had our semi annual maintenance performed today on our HVAC system by JonLe Heating and Cooling. We requested technician Jason to perform the service because we have had him before (quite a few times) and we have been very pleased with his performance as well as his knowledge of HVAC systems. We have a yearly Energy Savings Plan with JonLe Heating and Cooling.
Jonle was once again very responsive and went above and beyond and addressing the problems we were having. In today’s world many of us are disappointed by service providers but that is not the case with Jonle. I would highly recommend them for all of your heating and AC needs
Jonle has been doing my service work for 20 yrs . They are a first class company !!
So nice, so helpful, so available for questions It’s been this way for the 30+ years they’ve been servicing my HVAC.
We use Waterworks as a contractor partner with our family business. Had a residential issue that needed attention and gave the Works a call. Scott was dispatched and arrived within an hour of my call. This is how Waterworks, well, works. They work hard from the front office to the site experience. Waterworks has: —responsive customer service —are organized and connected with their office and field teams —have highly qualified techs/certified plumbers that can address both non-complex and complex issues. —they are courageous, neat, and professional —they elevate their responses to the situation Call out to SAM who helped me today with a non -urgent issue and he did a great job. Not only did he do the work, he took time to educate me. He was prompt. On time, and as I indicated, very professional. I HIGHLY recommend Waterworks for any need you may have. You’ll be pleased with their service. Top level management and strong certified field team with excellent customer service.
I called late afternoon a nd they were here by 9 in the morning. Very polite.introduced themselves , explained what they were going to do and got to work.
Jason was on time, explained what he did to our unit in the attic, then went outside to the unit and took care of that and then explained what he did. Over all I was very pleased!!!!
Matt our technician was very detailed, informative and prompt. Gave me a great report on my system that it had no issues. Very happy with the total service I received 👍👍
We had our air conditioner serviced this time. The technician was very knowledgeable on what to do. He also found a problem on our new furnace and fixed it. We have had Jonle forever and have been please with their work. We have a service contract with Jonle.
The maintenance contract with JonLe gives us peace of mind. They always arrive at the expected time and answer any questions we have. We don’t have to worry about our heating and cooling.
Noah was on time and completed the service in less than the scheduled time.
Waterworks showed up on time. The Service man was professional and quick.
Wade was absolutely amazing came close to midnight great attitude and finished in a timely fashion
I cannot say enough good things. This is the second time Waterworks has saved me from another big name company that tried to upsell me and deceive a single female homeowner into major repairs. I was told I needed a 3,500 dollar repair and Waterworks inspected and fixed it for 500. Customer for life!!
We had a late-in-the evening water leak below our bathroom sink. Thankfully, the service pro from Waterworks was able to make a visit to address the problem quickly. He was an excellent problem-solver and knew immediately how to solve the problem. It was a difficult job, but because of his expertise (skill & experience), the Waterworks service pro solved the problem efficiently and expertly. We have had no problems since that incident last week. We have long been steady customers of Waterworks and will continue to do so in the future. If you want a plumbing company with efficiency, expert skill, and a pleasant "can-do" attitude, call Waterworks! We have been customers for 20 years now! Thanks Waterworks!
We had a middle of the night water leak in our laundry room with water pouring into our basement. We called Waterworks 24/7 emergency line, off of a family recommendation, to get an after hours technician. One was available and called shortly to let us know he was on his way. Michael was so helpful and level headed when we were tired and trying to figure out how much damage was done and how it happened. He figured out the problem and walked through what he needed to do, what to do to get everything dried up, and what we would need moving forward. We have had some not so great experiences with getting the run around or a sales pitch from other service providers for home repairs before, but this experience was genuinely helpful and shot straight, which was refreshing. We will happily use Waterworks again.
Quick service, knowledgeable & friendly technician. Clean area upon completion of the job
Rob came in and went right to work. He explained what he was going to do. He was careful not to make a mess.
Waterworks Plumbing is professional, reputable and easy to work with. I have confidence in their diagnosis, service, and recommendations. I will use their service again in the future.
My technician Brandon B solved my problem immediately was courteous, professional, and outstanding at his job. Price was more than fair. I give the entire experience three thumbs up.
Waterworks came over to check on my hot water heater, which I thought needed replacement. Turns out it’s working fine and the tech recommended NOT replacing it at this time. The tech was friendly and explained things well. Plus he was HONEST! I’m a Waterworks customer from now on!
Our technician Matt was very professional, knowledgeable, and helpful. The job was done quickly and at a fair price. Will def use Waterworks again!
We have been customers for 20 years and Jonle has always provided excellent service.
JonLe Heating and Cooling is a well run business. The service is trustworthy and effective. They communicate very well. No surprises. I have asked several involved questions and they have always responded quickly and right to the point. In a world where customer service is disappearing, JonLe excels in customer service.
Chad is always friendly and efficient. He explains what he finds and what he does. I have no reservations about recommending JonLe.
Technican Ian Knecht was very helpful and efficient. He explained what steps he was taking to identify the cause of the problem and the procedures he took to make the repair quickly.
Jonle does an amazing job. We had routine check on A/C along with new PVC piping to humidifier. Kevin the technician was great. Explanation of everything was wonderful.
These two young men came out to put in downspouts. They worked quickly and cleaned up after themselves. I would call The Waterworks again if needed and definitely have recommended them to family and friends.