Excellent young man ! Job well done !

I have used Waterworks for many years. Chris is great. He gave excellent advice, handled a few curve-balls quickly and professionally, and did solid work.

Had my furnaces and air conditioning units installed and I’ve always have had great service. Chad is my go to Guy and he comes over and gets everything set back up if needed. We’ll always recommend If asked.

The technician was awesome, explained everything very clearly. Would highly recommend

Well done

He looked at my gave me recommendations and didn’t charge me anything! Nice guy!

Quick and easy

Very quick explanation of everything done

We have been using JonLe for almost 40 years. We have never had a single problem with them. The office staff are always very friendly and helpful. The technician’s are always on time and very knowledgeable and respectful of your property. They will advise you have any issues and make suggestions to improve your heating and cooling systems but they are never a hard sell. They have been with us through 2 houses and now a condo. We always purchase the yearly maintenance package so they come once in the spring and again late fall or early winter. We wouldn’t think of going anywhere else. Thank you. Gj and Doris Poore Walton Ky

Our heat pump was making lots of noise so we called JonLe to come out and take a look. Our tech Will was great! He answered all our questions and eased our concerns. Getting a new system installed today! Excellent service all around!

Tim F. did an EXCEPTIONAL job repairing our furnace! He was so professional, respectful, courteous and friendly. He explained exactly what the problem was and repaired it promptly. He took the time to test it and make sure it was running properly. I am extremely satisfied! Stay safe and warm out there!

My intention was to have sent this email a few days ago, but it is only now that I have the opportunity to do so. I want to express my appreciation to Waterworks for the prompt response to our request for emergency services on Tuesday 1/27 and especially to Mat Ball, the technician who, despite weather conditions, made it to our home early that morning. Mat was knowledgeable and diligent and took care of the situation in a timely and professional manner. When the job was completed, he walked us through all that was needed to get it done. Many people take care of business, what sets Mat apart is the pleasant demeanor he exhibits while performing his responsibilities. Great Job, J.A.Mesquida

Had them do a water softener installation. Plumber who showed up at my house was very polite, personable, and efficient. Didn’t take him long at all to do the job, was even able to do things in a way that saved us about $400 off the original estimate. Would highly recommend this company for plumbing needs.

Technician Mr Jarrett and his assistant were very knowledgeable, professional, and informative. They repaired a burst water pipe in our home in a timely manner. Thanks guys!!

We have used Waterworks for 30 years! They did a great job. Most importantly, they cleaned up.

They were able to arrive way ahead of schedule and take care of a issue

Tech was very nice and professional he was on time

Technician was professional and respectful of our home. Took the time to explain each step taken in providing maintenance.

great communication ahead of service service technician professional would recommend JonLe to a friend

I have been using JonLe services for many years. Always professionally done job, very responsive techs. Would highly recommend

There came the same day and quickly diagnosed the issue. Peter was pleasant cordial and efficient. Highly recommend

Jonle Heating & Cooling has always been professional, courteous, and friendly. They take take time to answer all questions and concerns and always treat me and my home with respect. The technician, Will, has been to my home several times and is polite, knowledgeable, and eager to have my system running efficiently. Everyone from Barb in scheduling, Mark in sales, and all the technicians are wonderful. I can't imagine using any other HVAC company. Thanks Jonle.

Had a water main leak and Water Works did an amazing job! The estimate was accurate and they did the job quickly and correctly! True professionals! Thank you!

Quick and friendly Just what we need in this Ohio cold

Discovered a plumbing issue with a toilet before going to bed. We’ve always had good luck with waterworks so I scheduled an appointment online the next morning and they were able to come out later that same day. Communication and service were excellent.

Our shower backed up one morning and I called Waterworks. They came out the same day in bad weather and fixed it.

Austin with Waterworks has helped us numerous times with the broken toilets in the high rise building. These toilets are very tricky and require lots of experience and expertise. Austin demonstrated all the skills needed to repair them. He was very knowledgeable, courteous, and hard working. We really appreciate his great service!

Cory fixed my furnace. He was very professional and quick. It cost far less than I expected it to. Thank you Cory and JohnLe Heating and Cooling. I really appreciate you.

The technician was the best. He answered all my questions and treated the property like it was his own.

Great service. Job was done quickly and affordably. Would definitely recommend.

Wade was great! He was professional, effect, friendly and helpful! He fixed the problem and was up front about cost and what to expect!

Great customer service Explained everything in detail Arrived when they said they would Will be using their service again

Logan was very professional and explained the issue well and made suggestions for preventing this issue in the future. He came prepared and cleaned up after his work. I will always use this company for all my plumbing and drain issues, as well as for HVAC services.

Waterworks technician was very friendly and very helpful. Although he couldn't perform what was needed at time because of all the snow blocking the work he needed to do outside the house. He explained and I agreed to call Waterworks back to do the job once most of snow was gone. Thank you!

They were able to respond to our problem quickly and effectively. Great communication! Will use again!

The work performed by Rob & Dave was truly phenomenal and professional from the get go. The advice and information they provided was excellent.

The Jonle technician, Mark Johnston, arrived on time. He covered his shoes before stepping onto my floor. He was pleasant and courteous; went about his work, and finished in a reasonable amount of time. I have no complaints and expect my system to work at maximum efficiency.

JonLe Top notch. Have always been well pleased with their services.

They provided same day emergency water leak service. The two men who came out were very polite and efficient.

Todd shepherd was very quick to solve our problem he was on time actually early which was great and efficient

Technician Matt arrived early and was able to determine the problem fast and provided and explained the options we had to get back up and working!

Called JonLe for emergency service for my furnace. They responded immediately. The technician Matt did a great job. He quickly figured out what was wrong and got it fixed. He helped me understand what happened and what my options were to keep our furnace working. Very much appreciated.

Great availability and communication. This company is top-notch. Thank you for your service.

We had an untimely plumbing emergency on a Saturday right before a big snow storm! They responded quickly and fixed everything quickly! Highly recommend!!!!!