About The Waterworks
Your Trusted Plumbing & HVAC Experts Since 1986
With decades of experience, The Waterworks is your go-to provider for expert plumbing, drain, heating, and cooling services. Our commitment to quality, fast response times, and customer-first approach make us the preferred choice for residential, commercial, and industrial needs.
Why Choose The Waterworks?
Over 39 years of experience in plumbing & HVAC services
Fast & reliable 24/7 emergency response
Certified professionals ensuring high-quality workmanship
Industry-leading guarantees for long-term customer satisfaction
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24/7 Live
Answer -
Locally Owned and
Operated -
No Mess Left
Behind
- 24/7 Live Answer
- Locally Owned and Operated
- No Mess Left Behind
Our Commitment to Excellence
At The Waterworks, we are committed to setting the standard for quality plumbing and HVAC services. Our values drive our dedication to exceptional customer service, ensuring that every job is completed with precision and care.
Our Core Values:
Customer-First Approach – Your needs come first, always.
Guaranteed Work – We stand by our service with long-term warranties.
Highly Skilled Technicians – Certified, licensed, and trained professionals.
Fast & Efficient Service – Equipped with the latest tools and technology.
Upfront Pricing – Transparent costs with no hidden fees.
Why Choose The Waterworks?
We stand out in the plumbing and HVAC industry by delivering expert solutions tailored to your unique needs. Our services cover everything from simple repairs to full-scale installations.
Key Benefits of Working with Us:
One-Stop Solution – Comprehensive services for all plumbing, drain, heating, and cooling needs.
Emergency Availability – 24/7 response to urgent plumbing & HVAC issues.
State-of-the-Art Equipment – The latest technology for optimal service.
Experienced Professionals – Highly trained and background-checked technicians.
Satisfaction Guarantee – We don’t stop until you’re happy with the results.
Experience You Can Count On
Join thousands of satisfied customers who trust The Waterworks for reliable plumbing and HVAC solutions. Our reputation is built on quality, reliability, and customer satisfaction.
Experience You Can Count On
Join thousands of satisfied customers who trust The Waterworks for reliable plumbing and HVAC solutions. Our reputation is built on quality, reliability, and customer satisfaction.
Contact The Waterworks
Three Ohio Locations to Better Serve Your Needs!
The Waterworks Plumbing, Drain, Heating & Cooling
1999 Longwood Ave, Grove City, OH 43123
The Waterworks Plumbing, Drain, Heating & Cooling
130 E Main St Suite B, New Albany, OH 43054
Trusted Technicians
All of our technicians are licensed and have passed a strict background check.
100% Satisfaction
We take the time to listen to your questions and concerns and work around your needs.
Accurate Solutions
Your system will be assessed before any work begins, so we can provide you with an accurate solution.
Customer Education
We are focused on educating our customers instead of pushing unnecessary services or products.
No Surprises
You will know exactly what to expect from start to finish, so there are never any unwanted surprises.
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Furnace quit so I called them. They sent someone out today and fixed it so I have heat in 12 degrees weather. Very professional service. Friendly and informative. So glad I was referred to them. Need a switch not a new furnace.
Everyone with whom I spoke were professional and understanding of my issue. However, the tech was quick ,neat and knowledgeable, I felt the price for the installation was a little high but it was similar to other companies.
Kevin came out and did a good job. Nice guy pleasant to talk to and very professional.
Waterworks replaced our ice maker water line valve as it was leaking. The technician, Conrad Enoch, was excellent and knowledgeable. I would use them again,
Extremely polite and patient while on the call and followed up perfectly with me afterwards.
Our technician, Chris, was great! He was very knowledgeable and confidently completed our repairs. A+++
Jonle will quote a price in advance, show up on time, with professional and friendly technicians. You can’t ask for more than that.
Mark was very efficient, professional ad took time to explain all he did for me. Even took pictures. He was great!
Jonlee always provides great expertise, service & courtesy. Very happy with their services.
Available same day as I called. On time. Neat and respectful, went immediately to inspect the problem, provided an estimate, and began repairs. Completed quickly and efficiently. Left no mess. All good.
Both techs were very professional and friendly and did a great job with our plumbing projects. The only problem was that they left a lot of solder splashes and blobs on the basement floor, could have done a better job of cleaning up. The upstairs laundry room project was done very well and everything was clean when they left.
Austin was knowledgeable and professional. If needed I would call on Waterworks again.
We move in 10 years ago. Several year ago we had JonLe service our two systems. Our AC units we’re now 15 years old and needed replaced along with the coils. JonLe gave us great prices, great service and the staff finished the job on both systems in one day. Couldn’t be happier, Thanks JonLe John A.
Peter was straight to the point, kind, professional, and prompt. Exceeded my expectations.
We feel that your salesperson and the technicians where very experienced. Happy with the entire service.
We are long-time customers of Jonle. Their staff is always on time, thorough, clean and very professional. And today was nonexception. Mark was great!
We have used Jonle Heating and cooling for more than 30 years. They have always been great to work with!
John Davis was the technician from Waterworks and he was very efficient, professional and courteous
I have been using Jonle for over 20 years. They installed a new furnace last year. Today they did the bi-annual inspection/tune up. Mark Johnston was the technician. He was extremely thorough. Documented/photographed and explained every step of the service. I could not be more pleased. A real pro!!
I needed to have a new kitchen faucet installed. Waterworks was recommended to me by a friend. Just to be sure I checked out their reviews online, which added up to 4.7 out of 5 stars. I called at 7:45 a.m. the day after New Years Day (a Friday morning), and an actual human, who spoke understandable English, answered. I explained my problem, and she checked that day's scheduled openings, of which there were none. That didn't surprise me, but then I was happily surprised when she offered me an appointment Monday morning. I happily booked it, and, sure enough , Kameron showed up right around 8:30. After some show and tell on my part, he quickly, efficiently, and professionally got to work. He found that I needed new hot and cold water shut-off valves with new 1/4-turn angle stops for improved serviceability, which I authorized him to do after showing me the problem. He was most polite, personable and respectful to me and of my home, and knowledgable, finishing the job in a timely manner and to my complete satisfaction. I am putting Waterworks (and Kameron) on my speed dial for any future needs. Can't recommend them highly enough!
Always great service, Jason gave me good information on condition and age of my furnace. He was very knowledgeable and helpful.
Quick very detailed service ,friendly and knowledgeable service person.
Glad I chose Waterworks for my plumbing main valve fix - they quoted me $100 under Atlas Butler (where I was a member). Very professional!
The Waterworks Plumbing, Drain, Heating & Cooling--- Living in a high-rise residence comes with a lot of special attention in regard to plumbing, draining and sewage. Waterworks Has become a trusted ally In regard to problem, identification, planning, Knowledgeable and experienced design, And flawless implementation. What more could you want? I highly recommend Waterworks.
We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!
On time, detailed, courteous, & kind… explained options & what they were doing & fees clearly / no surprises
Easy to book an appointment through the site, my technician actually showed up early and was clean, polite and efficient. He explained the issue clearly and got our outdated water heater replaced same day.
These folks do a great job. They're prompt, courteous, and know what they're doing. They supply top of the line repair parts.
No complaints about this company. They hsve been quick to help me with any issues. A tech named Chad helped me today. He was thorough and helpful.
Had some gutter work done and needed line ran to make sure there were no blockage. Tech ran camera to check first it there was an problem, there was not.
We have always had a superiority experience with JonLe Heating and cooling. Great salesmen ,installers technicians and customer service would highly recommend over and over Thank you JonLe
Collin came out and was extremely professional and arrived on time. He did excellent work and explained everything clearly while also keeping a great, friendly conversation throughout the visit. Our issue was that no water was coming out of the tub faucet. Not only did he fix that problem, but he also repaired a leaking pipe connected to the tub spout that we didn’t even realize needed attention. The pricing was very reasonable for the quality of work. We were very satisfied with the service and will definitely be using this company again in the future.
The Jonle guys just completed the 2x / year service and were great to work with. From putting booties on before they entered the house, to their quick, efficient and effective work, to their knowledge- all was great. I recommend them all the time!