About The Waterworks
Your Trusted Plumbing & HVAC Experts Since 1986
With decades of experience, The Waterworks is your go-to provider for expert plumbing, drain, heating, and cooling services. Our commitment to quality, fast response times, and customer-first approach make us the preferred choice for residential, commercial, and industrial needs.
Why Choose The Waterworks?
Over 39 years of experience in plumbing & HVAC services
Fast & reliable 24/7 emergency response
Certified professionals ensuring high-quality workmanship
Industry-leading guarantees for long-term customer satisfaction
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24/7 Live
Answer -
Locally Owned and
Operated -
No Mess Left
Behind
- 24/7 Live Answer
- Locally Owned and Operated
- No Mess Left Behind
Our Commitment to Excellence
At The Waterworks, we are committed to setting the standard for quality plumbing and HVAC services. Our values drive our dedication to exceptional customer service, ensuring that every job is completed with precision and care.
Our Core Values:
Customer-First Approach – Your needs come first, always.
Guaranteed Work – We stand by our service with long-term warranties.
Highly Skilled Technicians – Certified, licensed, and trained professionals.
Fast & Efficient Service – Equipped with the latest tools and technology.
Upfront Pricing – Transparent costs with no hidden fees.
Why Choose The Waterworks?
We stand out in the plumbing and HVAC industry by delivering expert solutions tailored to your unique needs. Our services cover everything from simple repairs to full-scale installations.
Key Benefits of Working with Us:
One-Stop Solution – Comprehensive services for all plumbing, drain, heating, and cooling needs.
Emergency Availability – 24/7 response to urgent plumbing & HVAC issues.
State-of-the-Art Equipment – The latest technology for optimal service.
Experienced Professionals – Highly trained and background-checked technicians.
Satisfaction Guarantee – We don’t stop until you’re happy with the results.
Experience You Can Count On
Join thousands of satisfied customers who trust The Waterworks for reliable plumbing and HVAC solutions. Our reputation is built on quality, reliability, and customer satisfaction.
Experience You Can Count On
Join thousands of satisfied customers who trust The Waterworks for reliable plumbing and HVAC solutions. Our reputation is built on quality, reliability, and customer satisfaction.
Contact The Waterworks
Three Ohio Locations to Better Serve Your Needs!
The Waterworks Plumbing, Drain, Heating & Cooling
1999 Longwood Ave, Grove City, OH 43123
The Waterworks Plumbing, Drain, Heating & Cooling
130 E Main St Suite B, New Albany, OH 43054
Trusted Technicians
All of our technicians are licensed and have passed a strict background check.
100% Satisfaction
We take the time to listen to your questions and concerns and work around your needs.
Accurate Solutions
Your system will be assessed before any work begins, so we can provide you with an accurate solution.
Customer Education
We are focused on educating our customers instead of pushing unnecessary services or products.
No Surprises
You will know exactly what to expect from start to finish, so there are never any unwanted surprises.
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
Waterworks never disappoints!! Chris Mays arrived on time and finished up within an hour!! He fixed my outside hose bib and an annoying running toilet!! So appreciated his work and expertise!! Reasonably priced too!! Thanks Chris!!! Sherri
Mark was very helpful in checking the system’s functionality while explaining the life of parts and what to look out for. The maintenance checks are always helpful in extending life of the system.
They showed up on time and went about his business as scheduled, after checking out the unit inside he went out and did a thorough job on the unit outside. After he was done he came inside went over everything he did with me and said it all was good and left. Will has a great attitude and definitely a plus for JonLe
Needed to have my air conditioner tuned up. Very easy to get an appointment. Technician was great, signed up for Silver Plan. Overall excellent experience.
The technicians at JonLe always show up, confidently handle our semi annual visits, and are available when any serious issue occurs.
Conrad and Brayden were friendly and helped us find the source of our water leak. They cleaned up the mess and we are very appreciative. Will call Waterworks Plumbing again. We also felt the pricing was reasonable.
Great service and quick response to solving a plumbing drainage issue. Kept us updated with timing and details. I would definitely recommend to anyone needing help. Thank you
Great job as always I had Will at my house the technician he did an awesome job. He knows his stuff and I couldn’t be happier very knowledgeable and let me know everything you did and took care of it all.
Cory was efficient and was very helpful in completing the work that was needed. He did his work and let us know all that he found.
Arrived on time and was efficient. Diagnosed a problem and had the part in the truck to make the repair. Been using them for years.
They installed my furnace and AC. I have a service contract with them for years. I get semi annual checkups for no additional cost. I have had a problem with my equipment only once. There were no labor costs. There was a discount on the parts required. I am a happy customer for over 15 years. Every service person has been polite and very capable.
JonLe performed their semi annual equipment check. As always their service rep was professional and performed the service quickly.
Very courteous, prompt and professional. Peter was extremely helpful and professional. Highly recommend this company.
Needed help with my shower valve. The two young men that came were very knowledgeable and professional. Definitely recommend them.
We have been clients for 30 yrs of this company and love them and call them For all plumbing hvac needs. Their so accommodating , personable , professional , friendly , on time , keep u up on what their doing how the fix is going and always ask if price is what u can pay for fix. Their always there for u in emergency for toilet that doesn’t stop over flowing , busted pipes and busted block outdoor under yard pipe fixes. We have had them all living in our current house for 36 yes . Love this company and grateful for all their experience and fixes they have done for us ! And they guarantee everything for a long time .
Came out on a emergency call and enabled us to open up the very next day.
Quick response time, identified the issue very quickly and fixed it very quickly. Very happy with their work and would definitely use them again.
I have a $240 yearly plan and Jonle comes twice a year. Any other issues I’ve had they have responded quickly and very professionally. I would highly recommend Jonle.
Excellent experience with Waterworks who came out same day to repair pump station which enabled us to have water in Friday. Tech was professional and had a can-do attitude
Steve is so patient to explain how the Zones system works… & He answers my questions I a way thst I can understand.. also. He is very profess & friendly at the same time..
Called yesterday for appointment and technician arrived this afternoon. Extremely competent and professional. Resolved concern quickly. The service we always receive from Jonle is exemplary.
The Waterworks plumbing company provided a pleasant and efficient plumber to open up my outside drain from the street to the sump pump. They did this for me about five years ago. My service man was very professional and took care to do his best. Price increased significantly in five years but otherwise, I’m satisfied with the outcome. They did however, offer once again a senior discount.
Most reliable plumbing service in Columbus. Pricing is fair, technicians are friendly and seem to really care about fixing your situation long-term.
JonLe’s team does a fantastic job. Always friendly, clean up afterwards and respects taking care of your home. The unit is working great!
Came within 2 hours of call. Sam was professional and very competent. He and Waterworks were great!
Eric and another gentleman were my service providers. They were helpful, knowledgeable, and friendly. I would recommend them to anyone with a drainage or plumbing issue.
Great service from beginning to end. The person who answered the phone was friendly and explained everything regarding our emergency service call. Ryan the technician was kind,courteous,knowledgeable and had us up and running in no time. I highly recommend the Waterworks!