Trusted HVAC and Plumbing Experts in New Albany, OH

Plumbing & HVAC Services near New Albany, Ohio

Welcome to The Waterworks, your reliable partner for comprehensive HVAC and plumbing services in New Albany, OH. We understand that maintaining a comfortable and functional home is a top priority for New Albany residents. Whether you’re facing a sudden furnace breakdown in the middle of a cold Ohio winter or dealing with a persistent plumbing issue, you can count on The Waterworks to deliver prompt, professional, and effective service.

As a leading HVAC contractor in New Albany, OH, we take pride in our deep understanding of the unique challenges and requirements of homes in this area. Our team of highly skilled and experienced technicians has the expertise to handle a wide range of HVAC and plumbing systems, ensuring that your home remains a comfortable and safe haven for you and your family.

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Comprehensive HVAC Services in New Albany, OH

At The Waterworks, we offer a complete range of HVAC services in New Albany, OH, to ensure your home stays comfortable all year round. Our team of HVAC experts in New Albany, OH, is equipped to handle everything from routine maintenance to complex installations and repairs.

Heating Services

When the Ohio winter arrives, you need a heating system you can depend on. Our heating services include furnace installation, furnace replacement, furnace repair, furnace maintenance, ductless heating service, geothermal heating, boiler installation, boiler repair, heat pump repair, heat pump replacement, and heat pump maintenance.

Cooling Services

Stay cool and comfortable during the hot and humid Ohio summers with our comprehensive cooling services. We offer AC replacement and installation, AC maintenance, AC repair, ductless air conditioning, geothermal cooling, and heat pump installation.

Air Quality Services

Indoor air quality is essential for your family’s health and comfort. We provide carbon monoxide alarm installation, smart thermostat installation, UV germicidal lights, ventilation install and repair, and whole-house humidifier services.

Commercial HVAC Services

We also offer a full range of commercial HVAC services to businesses in New Albany, OH, including commercial HVAC installation, commercial HVAC maintenance, commercial HVAC repair, and commercial air purification systems.

Expert Plumbing Services in New Albany, OH

When you need a plumber in New Albany, OH, you can trust the experts at The Waterworks. We are a full-service plumbing contractor in New Albany, OH, offering a wide range of plumbing services to meet the needs of our residential and commercial clients.

Residential Plumbing Services

We understand that plumbing problems can be a major disruption to your daily life. Our comprehensive residential plumbing services include emergency response, burst pipe repair, kitchen plumbing, fixture repair and replacement, water treatment services including water softeners and water filtration systems, backflow testing and certification, water line services, repiping, water line installation, gas line services, gas line installation, sump pumps, slab leak repairs, and water heater services for both storage tank and tankless water heaters.

Sewer & Drain Services

Clogged drains and sewer line problems can be a major headache. Our team is equipped with the latest tools and technology to handle all your sewer and drain needs, including camera line inspection, catch basins services, clogged toilet repairs, drain cleaning, ejector pumps, hydrojetting, sewer line services, and pipe lining and patching services.

Commercial Plumbing Services

We also provide a full range of commercial plumbing services to businesses in New Albany, OH, including fixture repair and replacement and grease trap installation.

Why Choose The Waterworks for Your HVAC and Plumbing Needs?

When you’re looking for HVAC contractors in New Albany, OH, or plumbing contractors in New Albany, OH, The Waterworks stands out from the competition. Our commitment to excellence, combined with our extensive experience and dedication to customer satisfaction, makes us the preferred choice for homeowners and businesses throughout the New Albany area.

Our team consists of highly trained and licensed professionals who have years of experience in the HVAC and plumbing industries. We stay up-to-date with the latest technologies and techniques to ensure that we can provide the most effective and efficient solutions for our clients.

Frequently Asked Questions

What types of HVAC systems do you service in New Albany, OH?

Our HVAC experts in New Albany, OH, are trained to work on all types of heating and cooling systems, including furnaces, boilers, heat pumps, central air conditioning units, ductless systems, and geothermal systems. We work with all major brands and can handle both residential and commercial installations, repairs, and maintenance.

How often should I schedule HVAC maintenance?

We recommend scheduling HVAC maintenance at least twice a year, once in the spring for your cooling system and once in the fall for your heating system. Regular maintenance helps prevent costly breakdowns, improves energy efficiency, and extends the life of your equipment.

What should I do if I have a plumbing emergency?

If you have a plumbing emergency such as a burst pipe or severe leak, the first step is to turn off your main water supply to prevent further damage. Then, contact our team for prompt emergency response.

How do I know if I need to replace my water heater?

Signs that you may need water heater replacement include inconsistent water temperature, rusty or discolored water, strange noises from the unit, frequent repairs, or a unit that’s more than 10-12 years old. Our plumbers in New Albany, OH, can assess your current water heater and help you determine whether repair or replacement is the best option.

Do you offer financing options for major HVAC or plumbing installations?

Yes, we understand that major HVAC and plumbing installations can be a significant investment. We offer various financing options to help make these important home improvements more affordable.

What areas do you serve besides New Albany, OH?

While we specialize in providing HVAC services in New Albany, OH, and plumbing services in New Albany, OH, we also serve the greater Columbus metropolitan area. Contact us to confirm that we service your specific location.

How can I improve my home’s indoor air quality?

There are several ways to improve indoor air quality, including installing UV germicidal lights, upgrading your air filtration system, adding a whole-house humidifier, ensuring proper ventilation, and scheduling regular HVAC maintenance.

What’s the difference between a storage tank and tankless water heater?

Storage tank water heaters store and continuously heat a large volume of water, while tankless water heaters heat water on demand as it flows through the unit. Tankless systems are more energy-efficient and take up less space, but they have a higher upfront cost.

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Contact The Waterworks Today for Reliable HVAC and Plumbing Services

Don’t let HVAC or plumbing problems disrupt your comfort and peace of mind. Whether you need routine maintenance, emergency repairs, or a complete system installation, The Waterworks is your trusted partner for all your heating, cooling, and plumbing needs in New Albany, OH.

As your local HVAC contractor in New Albany, OH, and plumbing contractor in New Albany, OH, we are committed to building lasting relationships with our clients based on trust, quality workmanship, and exceptional customer service. We understand the unique needs of New Albany homeowners and businesses, and we’re here to help you maintain a comfortable, safe, and functional property year-round.

Ready to experience the difference that professional, reliable service can make? Contact The Waterworks today to schedule your consultation or service appointment. Call us to speak with one of our friendly team members. We look forward to serving you and becoming your go-to source for all your HVAC and plumbing needs in New Albany, OH.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,692 Reviews
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Donna DeGrand
December 22, 2025

Peter was right on time, very personable, and clearly explained what he had to do to replace the corroded pipe under my bathroom sink. He wasted no time getting the job done. I am very satisfied with his work and happy to have a functioning sink upstairs again!

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Mark Martin
December 21, 2025

Had a busted water pipe replaced. Technician was fantastic and did a great job. I used Waterworks for the same problem last year. I think the pricing has substantially increased from last year. The do a really good job, so I would still recommend.

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D B
December 21, 2025

Timely, efficient, and professional service, thanks guy!

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Michelle Nguyen
December 21, 2025

We have been with JonLe for over 3 years now. Love the promptness, respectful and excellent service, and the connection they maintain in reminding us to have someone check and service our equipment for longevity. Couldn't be happier.

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Barbara Tribbe
December 21, 2025
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Tim
December 20, 2025

Noah did a great job doing our Fall/Winter HVAC checkup today! He was very prompt, checked everything thoroughly and made sure we had no questions afterward. We appreciated his professionalism and kindness throughout. Highly recommend JonLe!

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Darline Foltz
December 20, 2025

So happy with Jonlee and the technician that solved the gas leak in my furnace. They were able to fit me in and were onsite within 2 hours!! Phenomenal!

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Pat Olow
December 19, 2025

My tech was great, he explained everything that had to be done.

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Peter LH
December 19, 2025

Was timely, courteous, and reasonably priced. Provided a clear diagnosis. Couldn’t fix because my system appears to be obsolete 😭😭😭

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Leaf Relief
December 19, 2025

Great company timely, polite, knowledgeable. Would recommend giving them a call so much better than other plumbing companies.

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joe baynum
December 19, 2025
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ken paul
December 19, 2025

Excellent next day service. Showed up on time. Service tech, Ivan, was fantastic and seemingly has solved the issue. Impressed that he triple checked his results before leaving. 3rd time they've done work for us and they're great.

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Steve Fasig
December 18, 2025

They have done a lot of work for me over the years. They don’t replace things that don’t need replacing. They give a fair price and do great work

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shelby louden
December 18, 2025

excellent service!

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Dan Clark
December 18, 2025
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Patty Schmerr
December 18, 2025

JonLe Heating and Air Conditioning serviced my furnace. I could not have been happier that the problem was relatively minor. They were professional fast and reliable. I will use them from now on. Its hard to trust any company but I feel I have found a reliable source for my needs.

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Gene Watson
December 18, 2025

Used these folks for years. Service is great and professional.

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Jason Wood
December 18, 2025

JonLe installed a whole house humidifier. They were responsive, answered all my questions, and the customer service was excellent. Technicians showed up on time, were professional, and cleaned up after themselves. I even purchased their maintenance plan. Great company and I’m happy to give them my business going forward.

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James Roberts
December 17, 2025
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Bill Meissner
December 17, 2025
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James Denney
December 17, 2025

John the technician was courteous, knowledgeable, and efficient! I have used Waterworks in the past and would highly recommend this company for any of your plumbing needs !

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Phyllis Littlepage
December 16, 2025
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julian parsons
December 16, 2025
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dave simpson
December 16, 2025
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Glenns Ben
December 16, 2025

Great service ! Tech did a amazing ing job and cleaned up the job site when he was done. We really appreciate your guys expertise. Thank you.

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Glen Lash
December 16, 2025

Called JonLe to fix furnace. Thermostat was calling for heat and fan was running, but no combustion. Technician arrived within 2 hr and identified problem as the inducer motor not working. It had seized. He was able to manually get it turning again and lubricated it to get it running. He recommended ordering a replacement because it would likely fail again. I agreed and he returned next day to install the new one. Furnace is working great. Have used JonLe for 20 yr as they installed the furnace when we built our house. Very satisfied with their service plan on my furnace and air conditioner. Happy to recommend them.

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Mike Lott
December 16, 2025
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Thomas Conrad
December 16, 2025

Very responsive, on-time and kept us informed throughout entire process.

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Matthew Meara
December 16, 2025
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Becky Knipp
December 16, 2025

We have a maintenance plan with the same technician for our home and a condo. They are efficient and easy to schedule.

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P B
December 15, 2025

The technician seemed very thorough, explaining everything he checked. He showed pictures of the unit and what he checked and mentioned things to look for. My husband was impressed with his work ethic.

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Michael Davis
December 15, 2025

Called at 9am because furnace was not working properly. They had it fixed and running within 5 hours of my phone call. Reasonable price. Great service.

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John Burton
December 15, 2025

They called before the appointment to confirm which is awesome! Efficient, clean, and professional.

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Scott Drysdale
December 15, 2025

Cory did an excellent job maintaining our heat pump and humidifier.

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Jim Neyer
December 15, 2025

Matt with Jonle did a great job servicing my furnace and boiler.

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Dave Monte
December 14, 2025

Very good company with good people trying to do the right things for their customers.

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Laurel Quaintance
December 14, 2025

Extremely kind and quick emergency service. I really appreciate the service on a Sunday after a big snow storm! The extra effort they went to in sending me a bio and picture of my technician really solidified the quality service and my comfort level during a time of high anxiety.

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Thomas Wesselman
December 13, 2025

Jonle was responsive to our emergency situation. Service tech was thorough and took all steps necessary to solve the problem.

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Nolan Armbruster
December 13, 2025
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Kevin D
December 13, 2025

We have been using Jonle for 20+ years. Technician (Mark Johnston) performed our annual furnace maintenance this past week. He was on time, courteous and thorough. Once complete, Mark showed us pictures of the inside of our furnace and explained the services he performed, including changing the filter (I provided) and the humidifier pad. Overall we were pleased as always.

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Marlene
December 13, 2025
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Steven Fewell
December 12, 2025
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Jeff Oehler
December 12, 2025
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Paul Dreier
December 12, 2025

Service Technician Tim Feldman does a great job in maintaining the equipment. Always friendly and has good answers for any question. Maintenance contract went up 18% in 2025.

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Rick Ellsberry
December 11, 2025

Excellent and timely.

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Corinne Phillips
December 11, 2025

Todd was great to work with. He was really straightforward about the options we had and what would be the best deal.

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Beth Nye
December 11, 2025

Anthony was very knowledgeable about my issue. Highly recommend this company for plumbing issues.

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Joseph Martin
December 11, 2025

We had a great experience with Travis, the Waterworks drain tech that cleared my septic tank clog. My first call to the main number resulted in getting emergency service scheduled, I was texted technician's information and ETA, and the work was done quickly and professionally. Travis made several good proactive recommendations on which I will certainly follow up. I did pay an Overtime charge but it could have been worst overall.

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j gard
December 11, 2025

I have had our furnace/heat pump check-ups and service done by JonLe (merged with Tri-County) for over 20 years and counting. From the HVAC installers (2/3 units replaced over these years). I have my summer and winter services BOTH done annually, using your Annual Service Agreement. Many of my services have been performed by Technical Engineer Steve and he has "ALWAYS" done professional jobs. He's great at trouble shooting, explaining and a "GREAT ASSET" to the JonLe Company; great skilled professional people with people skills is always a plus for any Company. I have recommended JonLe to family and friends that have also had great experiences. From Dave, Dennis, etc who installed my latest HVAC unit in recent years unit to Steve you have quality experienced staff. Again, Steve is a GREAT asset to your Company and one reason, I have continued service with JonLe; and recommended your Company to family and friends. Other HVAC services constantly are trying to expand their business with less expensive deals, etc. but I have remained a satisfied loyal customer; feel very comfortable that our HVAC system is always in top condition. I do wish everyone at JonLe a GREAT end of year Holiday's too; stay safe and well!

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James Roberts
December 10, 2025

This company has helped me both with my business and home needs. They've always been prompt, respectful and done a great job. I also find that their prices are quite fair. Highly recommend them!

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