HVAC & Plumbing Services in Cranbrook, Columbus, Ohio

HVAC & Plumbing Services in Cranbrook, Columbus, OH. Reliable Comfort for Every Season.

Furnace acting up in a mid-century split-level? Water heater giving out on a cold morning?

Call The Waterworks Plumbing, Drain, Heating & Cooling at (614) 490-2149 for fast plumbing, heating, and cooling help in Cranbrook.

HVAC & Plumbing Services in Cranbrook, Columbus, OH, Fast Repairs & Same-Day Service

When a furnace stops working in the middle of an Ohio winter, or a drain backs up before the weekend, you need a licensed contractor who can show up and fix it. Cranbrook is a quiet, midcentury neighborhood in the Olentangy West area of Columbus, just a mile north of Ohio State University and minutes from Riverside Methodist Hospital. Most homes here were built during the 1950s housing boom, and many still rely on original plumbing and aging HVAC equipment. The Waterworks Plumbing, Drain, Heating & Cooling provides full-service HVAC and plumbing services in Cranbrook, Columbus, OH to homeowners, condo residents, landlords, and local businesses in 43221 and 43210.

Call The Waterworks at (614) 490-2149 today to schedule HVAC or plumbing service in Cranbrook, Columbus, OH.

Schedule Your Service Now!

Your Local Plumbing and HVAC Contractor in Cranbrook

Cranbrook properties face specific challenges. Ranch homes and split-levels along Bricker Boulevard, Caniff Road, and Afton Road were built in the 1950s and 1960s with copper or galvanized steel supply lines, cast iron drains, and single-zone HVAC systems sized for the era. Condos in communities like Chatham Village share common plumbing stacks that affect multiple units when problems occur. Homes in the Cranford and Shady Hill Estates subdivisions sit on slab foundations or shallow crawl spaces where leaks and pipe damage go unnoticed until the problem is serious.

Delaying repairs creates bigger problems. A small leak behind a wall turns into mold damage. A furnace running on a cracked heat exchanger pushes carbon monoxide into living spaces. A clogged sewer line in a shared condo building can shut down an entire section of units.

The Waterworks has served Central Ohio since 1986. Our technicians are state-licensed, background-checked, and trained to work on both residential and commercial systems. We provide straightforward pricing before work begins, so there are no surprises on the invoice.

What to Expect When You Call Us

Every service call starts with a thorough assessment. Our technician inspects the problem, explains what caused it, and walks you through your options. Here is how a typical call works:

  • Scheduling: Call (614) 490-2149 and speak with a live representative. We offer 24/7 live-answer phone support for urgent questions.
  • Arrival: You receive a text with your technician’s name, photo, and estimated arrival time.
  • Diagnosis: The technician inspects the system, runs tests, and identifies the root cause.
  • Upfront pricing: You get a clear quote before any work starts. No hidden fees.
  • Repair or installation: Work begins only after your approval. We clean up before we leave.
  • Verification: The technician tests the system, confirms everything works, and answers your questions.

Our HVAC & Plumbing Services in Cranbrook

Common HVAC & Plumbing Problems in Cranbrook Homes

Midcentury homes in the Cranford subdivision, Chatham Village, and Shady Hill Estates share similar issues. Here are the problems we see most often:

  • Slow or backed-up drains: Mature trees throughout Cranbrook send roots into aging clay sewer pipes. Grease buildup in older kitchen lines adds to the blockage.
  • Low water pressure: Galvanized steel pipes corrode from the inside over time. This reduces flow to faucets and showerheads. Repiping with copper or PEX restores full pressure.
  • Uneven heating or cooling: Older ductwork in split-level and ranch homes develops gaps at joints and connections. Single-zone systems cannot keep multi-level homes at a consistent temperature.
  • Furnace cycling on and off: Dirty flame sensors, clogged filters, or a failing thermostat can cause short-cycling. This wastes energy and wears out components faster.
  • Water heater running out of hot water: Sediment buildup in the tank reduces capacity over time. In homes with original 40-gallon tanks from the 1950s or 1960s, the unit is well past its expected lifespan.
  • Frozen or burst pipes: Exposed pipes in uninsulated crawl spaces and exterior walls of older Cranbrook homes freeze during Central Ohio cold snaps. Quick response prevents water damage to floors and walls.

Why Cranbrook Homeowners Trust The Waterworks

The Waterworks Plumbing, Drain, Heating & Cooling has operated in Central Ohio since 1986. We employ over 150 licensed technicians across three Ohio locations. Our work has earned the Angie’s List Super Service Award and the Consumer’s Choice Award for Plumbing Contractors since 2003. Every technician passes a background check and carries current state licensing.

We stand behind our work with long-term warranties. Read what our customers say on our reviews page, or learn more about our company and how we train and equip our team.

Serving Cranbrook & Nearby Columbus Communities

Our technicians serve Cranbrook and the surrounding neighborhoods, including Upper Arlington, Clintonville, Grandview Heights, the University District, the Short North, Brentwood Park, Northmoor, Kendale, and West Campus. We also serve the broader Columbus service area, covering ZIP codes 43221, 43210, 43212, 43214, 43202, 43201, and 43215.

Whether you live in a ranch home near Cranbrook Elementary, own a condo in Chatham Village, or manage a property along Kenny Road, we are ready to help.

Frequently Asked Questions About HVAC & Plumbing in Cranbrook

Shut off the main water valve right away. This stops the flow and limits damage. Then call (614) 490-2149 for emergency plumbing service. Our team can respond quickly to Cranbrook addresses in 43221 and 43210.

We provide 24/7 live-answer phone support. A real person picks up your call any time, day or night. Our team schedules emergency plumbing and HVAC visits based on the urgency of your situation.

Columbus requires permits for certain plumbing jobs, including water line installation, gas line installation, and sewer connections. As a state-licensed contractor, The Waterworks handles the permit process so you do not have to.

Start with a clean HVAC filter and make sure your ventilation system works properly. Adding a whole-house humidifier helps during dry Ohio winters. UV germicidal lights installed in your ductwork reduce bacteria and mold circulating through the home.

Look for rusty water coming from hot taps, popping or rumbling sounds from the tank, puddles around the base, or inconsistent water temperature. Most storage tank water heaters last 8 to 12 years. If yours is older than that, replacement is usually more cost-effective than continued repairs. Contact our team at (614) 490-2149 for an exact quote.

Yes. Our technicians are trained to repair and maintain all major HVAC brands. We carry common replacement parts on our trucks, which lets us complete most repairs in one visit.

Schedule Your Service Now!

Schedule Your HVAC & Plumbing Service in Cranbrook Today

Do not wait for a small problem to become an expensive repair. The Waterworks Plumbing, Drain, Heating & Cooling provides licensed, insured plumbing and HVAC service to homes and businesses across Cranbrook, Columbus, OH.

Call (614) 490-2149 now to schedule service or request a free estimate.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,910 Reviews
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David Roddy
March 15, 2026

Everything went very smooth and as expected with no surprises! Very pleased and would highly recommend!! Will be using again in the future!

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Kelly Clark
March 14, 2026

Victor was great -got us all fixed up the same day and prevented our basement from flooding

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Water backed up into the drain in my basement. I called Waterworks in the morning and a plumber was here within a couple of hours. I was informed as to when he would arrive, and he did. He assessed the problem, gave me a quote, and when I agreed to what u think was a reasonable price, he had everything needed to fix the problem in his truck. I am quite satisfied.

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John Curry
March 13, 2026

I really appreciate the good service that I had today from Will. You guys continue to surpass my expectations. Thanks for being there for me and my family!

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Krista Curtin
March 13, 2026
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Ghada Ammar
March 13, 2026

Great service. Very thorough and professional Collin gets 5 stars for great communication and explanations. Felt very satisfied with the end results

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Mary Myers
March 13, 2026
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Amy M
March 13, 2026
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Adrian Birchler
March 12, 2026

I own a property management firm and Waterworks is our go-to for all of our plumbing and drain needs. I've also personally used their heating and cooling services. Waterworks has always been extremely reliable, cost-effective, and easy to work with. Their technicians have always been very professional as well. I'm constantly amazed how such a large, professional firm delivers a consistent, quality experience.

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Ashley Blanton
March 12, 2026

I can’t give enough stars to Jay Markham, he saved me almost 20k. Another company advised that I needed every gas line in my house replaced and they wouldent get in my crawl space. Jay came out and actually listened and cared. He tested everything 2 or 3x and answered any questions I had. it ended up being bad valves. I had already been without Gas for a whole week.. I can’t say enough about this kid. But thank you!!

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marcia ferguson
March 12, 2026

I was very happy and impressed with the service I received. From the initial estimate to the final installation everything went exactly as planned. The two technicians were very professional and respected my property. They explain the installation in detail and the operation of my new furnace, AC unit and thermostat. And they kept the utility room probably cleaner than it was before they got here.. I would highly recommend JonLe heating and cooling.

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Vikki Vincent
March 12, 2026

Highly recommend them - always very professional, polite, efficient and helpful.

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Peg Neal
March 12, 2026

Chris, the Waterworks technician assigned to check our dripping kitchen faucet and bathroom shower, quickly analyzed the problem with each as a faulty cartridge controlling hot & cold lines to the respective taps. When it became difficult to unfasten the kitchen faucet handle, due to accumulated calcium deposits, he voluntarily called up Delta service and while also attending to the shower problem, managed to convince the Delta rep to send us a full replacement kitchen faucet, “free of charge”!!! Chris then deftly replaced the defective cartridge in the bathroom shower. We have a notice from Delta that the replacement will arrive in roughly 12 days, so we are very pleased with the entire experience.

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Denise S
March 11, 2026

Our technician Ryan was great! Came right on time and was pleasant and informative. Ryan was looking great and shared his sources story with us. We are really happy for him. We love working with Ryan and Jonle! Thank you!

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Colleen Ryan
March 11, 2026

The technicians were professional, efficient and knowledgable. The technicians were on time and very friendly. They scheduled an appt.for us quickly when we called them. Would definitely recommend them to other people. I have a silver contract with them and am very happy with that.

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Carly H
March 11, 2026

Very knowledgeable and friendly service provider!

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Jason Gunther
March 11, 2026

Mike Spry and his team were fantastic. This was a big job installing backflow preventer on our fire suppression system. They coordinated everything with the city (which is no easy task). They had the job done in a very timely manner. And they made sure not to interfere with our regular business operations throughout the work. Very appreciative!

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Dan Greear
March 10, 2026

Awesome customer service. Chris was very polite, professional and very knowledgeable.

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Robert Forrest
March 10, 2026

Over the past years, starting in 2014, we have used Waterworks for any of our plumbing issues. Recently we had issues regarding Plumbing, HVAC and Drain issues. Waterworks approach, was to assign an expert to each of these issues. The results have been excellent in each. Pricing is very good. Last year we were having sump pump issues. Waterworks checked everything. They recommended installing a Backup Sump Pump System. We did this and it is wonderful. We Highly Recommend Waterworks!

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sean fraunfelter
March 9, 2026

Very knowledgeable and helpful with our different systems

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Rich Hinton (JHC)
March 9, 2026

Strong communication, courteous and friendly service. Would highly reccomend.

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Tom Gomia
March 8, 2026

Collin did an excellent job. He gave us a price on the work to be done and that we needed to contact the city to turn off the water to the house. Will make an appoint to replace the water shut-off valve in the next couple of weeks.

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Glenn Thompson
March 8, 2026

Very professional.went right to work and explained everything.

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Brian Williams
March 7, 2026

I had an emergency backup that I needed cleared same day. I have used other companies in the past that resolve the problem at a low cost but want to come out later and sell expensive fixes. The experience with Waterworks was that they wanted to fix the drain blockage to the best of their ability at that time. If further work needed done it could still be evaluated, but there was more than a bandaid on my current issue.

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Scott Leyshon
March 7, 2026

We had a miserable waste line backup that flooded a good portion of our basement. Waterworks was the only company available to come out same-day. Samuel arrived within two hours of my initial call, unclogged the waste pipe, cleared the floor drain - allowing the backup to clear - and had us back in business for 1/2 to 1/3 the cost of the other companies’ estimates… and the other companies would’ve left us with standing sewage backup in our basement for at least another 24 hours. I wouldn’t hesitate to have Samuel come out for any of our future plumbing nightmares. 🙂

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Kenneth Baldwin
March 6, 2026

I was looking into a possible blockage in my sewer line or issues with toilet. No issues with toilets although they may need replacement if not providing sufficient pressure during flushing. Asked about possible quote to replace faucets and shutoff valves. I can purchase my own faucets and toilets (if needed) and the rest will be provided by Waterworks. Quite informative visit 👍.

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Dan Murray
March 6, 2026

Tim did a fantastic job today, servicing our HVAC system. Tim is an example of the professionalism and courteousness of all the folks at JonLe. He was very courteous and answered all the questions we had. That’s why we have been loyal customers for many, many years.

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Kim Booth
March 5, 2026

Wade came out (the same day I called), to snake my clogged downspout drain. I told him I've often had tree roots in the line, so he put a cutting bit on the snake & went to work. He was a really nice guy who was eager to help, and he did a stellar job. I'm looking forward to losing the wet in the basement!

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Dr. Nelson R. Diers
March 5, 2026

We have been using JonLe for years. Always professional and courteous. Very trustworthy. Thank you

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Jackie Southall
March 5, 2026
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Mary Ausdenmoore
March 4, 2026

I have been a Jonle regular for a lot of years. I actually have never been disappointed by any of the techs Jonle have sent. They are polite trustworthy types. When Cory was finished with the service, he asked there was anything else he could do for me before he left. I asked about the basement lights being off. He let a light on that was on when he went down. He ran back downstairs for me and turned it off. Not a service requirement. But it is something a nice guy does for an getting older lady.

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Rhonda
March 4, 2026

JonLe is a professional organization. Technicians are knowledgeable and professional. I have used JohLe for over 25 years.

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Rodney French
March 4, 2026

Very professional and knowledgeable technician. I was very impressed with the service.

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Sandy Whittle
March 3, 2026

I was impressed but this company. They got here quick sent a text with technical's picture saying he was on the way. Since my husband couldn't be here it made me feel safe just knowing who was coming. Matt was very professional and nice took time to explain the issue with our boiler system along with pictures showing the damage. Waiting on estimates for part replacement versus replacement of boiler. Great job that's for going above all rest. The picture text A+

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A&A Properties
March 3, 2026
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Laura Hay
March 3, 2026

Waterworks has been my go-to for years, and they consistently deliver excellent service. Easy, timely scheduling, and they always send experienced, knowledgeable professionals who take the time to thoroughly explain what's going on and walk me through my options. I especially appreciate that they don't just fix the issue - they take the time to answer my questions and provide guidance so I can maintain things myself going forward. They stick to their original quotes when things become more complicated and provide options to manage my costs (e.g. order a part myself.) I had two services in the past two weeks: a kitchen sink installation that required reconfiguring and replacing all of the hardware underneath, and a toilet repair for which the part was not available, but the rep helped me order the correct part and provided enough instruction to install it when it arrives.

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Marsha Witherspoon
March 3, 2026

My experience with The Waterworks has been very good. Michael assessed my plumbing issues and made necessary repairs. I really appreciated the fact he pointed out that I didn't need the service I thought I did. Thus, I was not overcharged. I recommend The Waterworks if you need plumbing service.

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Jennifer Cowan
March 3, 2026
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Susan Hoelscher
March 3, 2026

The service was excellent and the young man who came out was very professional.

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Douglas Miller
March 2, 2026

Standard toilet clog they were here within 2 hours.thays why I'm a loyal customer

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Anne Voight
March 2, 2026

Very impressed with the courtesy and knowledge of plumber Jonathan. He was able to repair the leak in record time having to cut pipes etc. Great job. Emergency service is stressful!

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Rick Voss
March 1, 2026

Very Efficient and thorough.

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Willee
February 27, 2026

Chris showed up 2 hours early (after a courtesy call). The service call was not needed as it was my own naivety that caused this situation. Chris clearly explained the dilemma and was out the door in 20 minutes. This is not the first time that I have had Water Works out to my house and it WILL NOT be the last. SUPER company!

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chunter3882 Hunter
February 27, 2026

They cleared out the sewage in my basement. Thanks!!

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Peter Olding
February 27, 2026

They called ahead to see if they could come earlier, not an issue. Cory was respectful and worked quietly and finished his work with no issues. Highly recommend them.

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Derrick W
February 27, 2026
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Becky Thies
February 27, 2026

We thought our sump pump had failed and needed to be replaced. Tech showed up on time and found that the breaker had been flipped. No pressure to purchase something we didn't need....he just flipped the breaker, told us that was what was wrong, told us he turned it on and confirmed the sump pump was working and left. Great experience! Will definitely call them again if we have another issue!

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Molina Oros
February 26, 2026

Professional, knowledgeable, and left a clean area.

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William Pearson
February 26, 2026

Always on time and do a great job!

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Linda Williams
February 26, 2026

Someone's day is about
to get better.