Water Softener Installation & Maintenance in Columbus, Ohio

Reliable Water Softening Solutions for Homes & Businesses

Hard water can cause mineral buildup, dry skin, inefficient appliances, and costly plumbing repairs. A professionally installed water softener from The Waterworks eliminates hard minerals, ensuring cleaner, softer, and more efficient water for your home or business.

With nearly 40 years of experience, we provide top-quality water softener installations, repairs, and maintenance to keep your plumbing system running smoothly.

Call us today to schedule your water softener installation or maintenance service!  

Schedule Your Service Now!

How Do You Know If You Have Hard Water?

Not sure if you need a water softener? Look out for these common signs of hard water in your home or business:

  • Mineral Buildup – White or chalky deposits around faucets, showerheads, and sinks.
  • Soap Scum & Residue – Soap doesn’t lather well, leaving a sticky film on skin, hair, and bathroom surfaces.
  • Water Heater Issues – Scale buildup inside water heaters, dishwashers, and washing machines causes inefficiency and frequent breakdowns.
  • Dry, Itchy Skin & Hair – Hard minerals strip away moisture, leading to dryness and irritation.
  • Spotted or Cloudy Dishes – Dishes and glassware look dull and stained even after washing.

While hard water isn’t harmful to drink, it can damage plumbing fixtures and appliances over time. If you notice these issues, The Waterworks can conduct a professional water test to determine your water hardness level and recommend the best solution.  

Benefits of Installing a Water Softener

A water softener removes calcium and magnesium, transforming your water quality and providing immediate benefits:

  • Smoother Skin & Softer Hair – Say goodbye to dry, irritated skin with softened water.
  • More Effective Cleaning – Soap lathers better, reducing the amount of soap and detergent needed.
  • Brighter, Softer Clothes – Clothes last longer and feel softer without mineral buildup.
  • Longer-Lasting Appliances – Water heaters, dishwashers, and washing machines operate more efficiently and last longer.
  • Lower Energy Bills – Appliances work better with soft water, saving money on electricity and maintenance.
  • Fewer Plumbing Repairs – Soft water prevents scale buildup, extending the life of your pipes and fixtures.

Installing a water softener is an investment that improves comfort, protects your plumbing system, and reduces household expenses.  

Our Water Softener Services

At The Waterworks, we offer comprehensive water softening solutions tailored to your home or business:

1. Water Softener Installation

  • Professional installation of top-rated water softening systems.
  • Custom sizing to match your household or business water usage.
  • Seamless integration with your plumbing system for maximum efficiency.

2. Water Softener Repair & Maintenance

  • Troubleshooting low water pressure, leaks, and malfunctioning units.
  • Replacing salt, filters, and resin beads for optimal performance.
  • Preventative maintenance to extend the lifespan of your system.

3. Whole-House Water Conditioning & Filtration

  • Dual-function systems that soften and filter your water for enhanced purity.
  • Reverse osmosis and carbon filtration for clean, great-tasting water.
  • Customized solutions for homes with private wells or city water.

Not sure what type of water softener you need? Our experts will test your water and recommend the best system for your home or business.  

Why Choose The Waterworks for Your Water Softener?

For nearly 40 years, The Waterworks has been Columbus, Ohio’s trusted provider for water softening and treatment solutions. Here’s why customers rely on us:

  • Custom Water Solutions – We tailor water softeners and conditioning systems to meet your specific needs.
  • Licensed & Certified Technicians – Our experts install, repair, and maintain all major water softener brands.
  • Upfront Pricing – No Hidden Fees – Honest estimates with no surprises.
  • Top-Quality Products – We install only the best water softeners for long-lasting performance.
  • 100% Customer Satisfaction – We provide long-term solutions and superior service.

Whether you need a new water softener, system maintenance, or troubleshooting, we ensure your water stays clean, soft, and efficient.   

Proudly Serving Columbus & Central Ohio

The Waterworks provides water softener installation and maintenance services across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:

  • Columbus
  • Dublin
  • Westerville
  • Gahanna
  • Hilliard
  • Newark
  • Pickerington
  • Powell
  • Reynoldsburg
  • Upper Arlington
  • Grove City
  • Grandview Heights
  • Bexley
  • Beechwold
  • Blacklick
  • Clintonville
  • German Village
  • Lewis Center
  • London
  • Polaris
  • Short North
  • Victorian Village

If your home suffers from hard water issues, we’re just a phone call away.  

Call The Waterworks for Expert Water Softener Installation

Tired of hard water stains, appliance damage, and dry skin? A professionally installed water softener can improve water quality and protect your plumbing system.

Call us today to schedule an expert consultation and get the best water softening solution for your home or business!   

Schedule Your Service Now!

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,938 Reviews
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Edgar Rust
March 23, 2026

Excellent work. Have a 30+ year history with this company and has always been top notch!

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Diane Geiser
March 23, 2026

Excellent customer service. Schedule 6 month maintenance like clock work. Service men always kind helpful and professional. Women who answer telephone always professional as well. Highly recommend

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Melanie E
March 23, 2026

On time, friendly, no extra charges.

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Susan Stehling
March 23, 2026

Got appt quickly and easily online. Technician was actually EARLY after calling to ask if it was ok. He was friendly and efficient. Showed me exactly what the problem was…even showed me the part he was replacing and explaining why!

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John Guzzo
March 21, 2026

Technician was knowledgeable and person able. Listened to the information I provided to him to diagnose the issue. This service was performed on a Saturday so there was an extra charge but for the emergency service it was a reasonable amount. I will be using this company in the future.

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Rebecca Price
March 21, 2026

Yessey is amazing awesome a tech who got our issues fixed promptly, efficiently, professional, friendly, and put under-sink boxes of cleaning products back under the sink where my old old body doesn't have to balance them myself!! Thank you WaterWorks !!! I we hadn't had these issues, the two vanities' plumbing were ready to break of as he worked them - oh, what a bigger mess we would have had!! We can hardly get to and from the floor to do many tasks any more and Yessey helped us IMMENSELY!! THANK YOU!!! Today, Ryan showed me how to change the filter on the water system we'd had out in. It was new, different style - i didnt want a water mess for doing it incorrectly. The 2nd reason for the appointment was to fix the leak on a bath sink faucet, ended up having to install a new faucet i had purchased in case that would be the fix. Ryan had to run out for a couple supplies, got back, installed the faucet and was on his way into the cold! Really appreciated his diligence. Thank you, Waterworks!!

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Janis Green
March 20, 2026

The Waterworks company (A local Columbus Ohio company) delivered fast, professional service and provided a dependable solution when my sump pump failed and flooded my basement. The technician clearly explained all available options and costs, helping me make an informed decision on the spot. He replaced the old pump and completed the new installation that same afternoon—efficient, thorough, and stress-free. Thanks Waterworks for five (5) star service in my moment of crisis! You saved the day.

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Libby Casey
March 20, 2026

Reliable service. Nobody likes to deal with toilet issues. The service tech (Sam) was very professional, letting me know upfront what the problem was, how he was going to fix it.

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Michael
March 19, 2026

Great quick service, will use again!

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Caitlyn Wagner
March 19, 2026
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Crumpton Legal
March 19, 2026

Had a new hot water heater installed. The Waterworks team diagnosed the issue, helped me choose the right water heater, removed the old one (and took it with them), and then installed the new one. I will be calling the Waterworks for any plumbing needs we have. Solid and reliable. Courteous people too.

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Rex Stentz
March 18, 2026

Responded within a short time from my call to repair a leaking water line, repaired the leak and another corroded line. Excellent work and very friendly technicians.

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Mary Ellen Woods
March 18, 2026

I have used Waterworks for years for all my plumbing needs. Their technicians are skilled and experienced. I’ve always received excellent service. Recently, I had the valve to the main water line replaced. The two technicians sent did an excellent job and quickly with no mess.

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Debbie
March 18, 2026

We’ve always been happy with Jonle. Our service rep Dan, is very knowledgeable and we always ask for him for our annual maintenance.

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Forrest Thompson
March 18, 2026

Had JonLe out for a furnace service and started a maintenance plan with them. Very professional and informative and focused on just what I needed and did not try to upsell.

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Mary O'Dell
March 18, 2026

I was unable to get my furnace to come on over the weekend. I called Jonle Monday morning and they came out that afternoon. Todd my technician explained to me in depth what the issue was and had the part needed. He had my furnace back up & running in less than an hour!! This customer service is the one of the many reasons I've been a Jonle customer for over 30 years!

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Timothy Wynn
March 18, 2026

Technician Andrew was very professional and thorough. Will definitely continue to use your company for my plumbing needs.

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Jennifer Smart
March 17, 2026

Super helpful and polite plumbers a pleasure to work with.

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Kelly Cassidy
March 17, 2026

Technician Collin found the issue and corrected it within minutes. Shut off valve was hard to find, but he knew where it was and took care of it. I also asked for a quote to fix some minor issues and he provided the quote in a timely manner. He was professional, helpful, knowledgeable and kind. Would highly recommend them!

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Nancy Bell
March 17, 2026

Always on time. Have had their maintained program for years always do a great job

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Mike Rayo
March 17, 2026

Just had a great experience with Cornell from the Waterworks. Figured out the problem, had a temporary solution within 30 minutes so that we could function, came back the next day to fix it for good (well, as much as plumbing can be fixed "for good"!).

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Wendy Howard
March 17, 2026

Very professional and very personal! Was able to fix my mom’s shower !

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Mary Ann Ogle
March 17, 2026
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Joe Lawhead
March 17, 2026

On time. Professional and fixed what I could not fix. I would use them again. 90 day warranty is a nice touch that gives piece of mind.

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Stephen Boyd
March 17, 2026

Techs spent about an hour troubleshooting my problem, then explained it throughly. Greatly appreciated.

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Cathy Miller
March 17, 2026

I learned quickly that some companies do not do plumbing for manufactured homes. WHY???? Ivan came to my home about 5A.M. quickly took care of the problem and taught me a few things in the process. He was very kind and understanding. I would ask for Ivan again.

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Max Serpe
March 17, 2026

Aaron will forever now be my first call when it comes to plumbing issues. He was thorough, responsive, and got my sewer line unblocked. Another company looked at the same line several days earlier and gave an extremely expensive and aggressive solution; waterworks only did what was needed and charged a fair price. Consider me a loyal customer from here on out!

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Lori Prugel-Decher
March 16, 2026

Scheduling was easy and accommodating. The service tech let me know he was about 20 minutes away, arrived on time, perform the required maintenance, and we reviewed the check list. Perfect.

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Daniel Boland
March 16, 2026

Excellent experience. Our technician worked hard and solved our problems.

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Nik Dorman
March 16, 2026

Quick fix at a reasonable price. Thank you team for clearing up a pipe issue, fixing it quickly, and giving me options on how we want to fix the issue. I would highly recommend!

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William Ward
March 16, 2026

Great service

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Doug Oehler
March 16, 2026

Always professional , reliable and keep our systems running efficiently.

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Paul Helsel
March 15, 2026

Overall was a great experience, had a toilet that was never seated properly, and the flange set up was a little strange (homeowner special). The technician Chris was prompt, explained everything and redid the set up correctly. I'm sure there are cheaper plumbers in town, but both times I have used Waterworks the job is done correctly, reliably, and on time. That makes it 100% worth it in my book

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Grover F
March 15, 2026

Thank you Waterworks. Everything was super speedy. Communication was very on point and exact with no issues. Only issue that I would have to say is that when placing the dirt back, the dirt isnt evenly disturbed back into the yard.

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William Tolle
March 15, 2026

We have used Jonle Heating and cooling for roughly 30 years and we have always been pleased with the services they provide. We recently replaced our humidifier on our furnace and the installation went very smoothly. Professional as always and thorough.

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David Roddy
March 15, 2026

Everything went very smooth and as expected with no surprises! Very pleased and would highly recommend!! Will be using again in the future!

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Kelly Clark
March 14, 2026

Victor was great -got us all fixed up the same day and prevented our basement from flooding

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Water backed up into the drain in my basement. I called Waterworks in the morning and a plumber was here within a couple of hours. I was informed as to when he would arrive, and he did. He assessed the problem, gave me a quote, and when I agreed to what u think was a reasonable price, he had everything needed to fix the problem in his truck. I am quite satisfied.

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John Curry
March 13, 2026

I really appreciate the good service that I had today from Will. You guys continue to surpass my expectations. Thanks for being there for me and my family!

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Krista Curtin
March 13, 2026
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Ghada Ammar
March 13, 2026

Great service. Very thorough and professional Collin gets 5 stars for great communication and explanations. Felt very satisfied with the end results

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Mary Myers
March 13, 2026
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Amy M
March 13, 2026
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Adrian Birchler
March 12, 2026

I own a property management firm and Waterworks is our go-to for all of our plumbing and drain needs. I've also personally used their heating and cooling services. Waterworks has always been extremely reliable, cost-effective, and easy to work with. Their technicians have always been very professional as well. I'm constantly amazed how such a large, professional firm delivers a consistent, quality experience.

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Ashley Blanton
March 12, 2026

I can’t give enough stars to Jay Markham, he saved me almost 20k. Another company advised that I needed every gas line in my house replaced and they wouldent get in my crawl space. Jay came out and actually listened and cared. He tested everything 2 or 3x and answered any questions I had. it ended up being bad valves. I had already been without Gas for a whole week.. I can’t say enough about this kid. But thank you!!

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marcia ferguson
March 12, 2026

I was very happy and impressed with the service I received. From the initial estimate to the final installation everything went exactly as planned. The two technicians were very professional and respected my property. They explain the installation in detail and the operation of my new furnace, AC unit and thermostat. And they kept the utility room probably cleaner than it was before they got here.. I would highly recommend JonLe heating and cooling.

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Vikki Vincent
March 12, 2026

Highly recommend them - always very professional, polite, efficient and helpful.

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Peg Neal
March 12, 2026

Chris, the Waterworks technician assigned to check our dripping kitchen faucet and bathroom shower, quickly analyzed the problem with each as a faulty cartridge controlling hot & cold lines to the respective taps. When it became difficult to unfasten the kitchen faucet handle, due to accumulated calcium deposits, he voluntarily called up Delta service and while also attending to the shower problem, managed to convince the Delta rep to send us a full replacement kitchen faucet, “free of charge”!!! Chris then deftly replaced the defective cartridge in the bathroom shower. We have a notice from Delta that the replacement will arrive in roughly 12 days, so we are very pleased with the entire experience.

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Denise S
March 11, 2026

Our technician Ryan was great! Came right on time and was pleasant and informative. Ryan was looking great and shared his sources story with us. We are really happy for him. We love working with Ryan and Jonle! Thank you!

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Colleen Ryan
March 11, 2026

The technicians were professional, efficient and knowledgable. The technicians were on time and very friendly. They scheduled an appt.for us quickly when we called them. Would definitely recommend them to other people. I have a silver contract with them and am very happy with that.

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