Water Line Repair & Replacement in Columbus, Ohio

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Expert Water Line Services for Homes & Businesses
Your water line is the lifeline of your plumbing system, delivering clean water to your home or business. When leaks, cracks, or blockages occur, you need fast, professional repairs or replacement to prevent costly water damage.
For nearly 40 years, The Waterworks has been the trusted plumbing provider for homeowners, businesses, and property managers across Columbus, Ohio, and surrounding counties. Whether you’re experiencing low water pressure, discolored water, or an unexpected spike in your water bill, our licensed technicians are ready to help—24/7. Â
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Common Causes of Water Line Issues
Water line problems can develop for many reasons, including:
- Aging Pipes – Over time, pipes corrode and weaken, increasing the risk of leaks and breaks.
- Freezing Temperatures – Unprotected pipes can freeze and crack, leading to sudden water loss.
- Tree Root Intrusion – Roots can invade underground water lines, causing blockages and damage.
- Shifting Soil & Ground Movement – Construction, landscaping, or natural shifts in the ground can put pressure on pipes, leading to cracks or leaks.
- High Water Pressure – Excessive water pressure stresses pipes, leading to premature failure and leaks.
Recognizing these risks can help you prevent unexpected water line failures. Â
Signs You Need Water Line Repair
Water line issues aren’t always obvious at first. Look for these warning signs that may indicate a problem:
- Low Water Pressure – A sudden or gradual drop in pressure may signal a leak or blockage.
- Discolored Water – Rusty, brown, or cloudy water may indicate corrosion or sediment buildup in your pipes.
- Unexplained High Water Bills – A sudden spike in your bill often points to a hidden water line leak.
- Wet Spots in Your Yard – Puddles, soggy areas, or unusually green grass could signal an underground leak.
- Unusual Noises – Hissing, dripping, or gurgling sounds from pipes or walls may indicate a hidden water line issue.
If you notice any of these signs, don’t wait—contact The Waterworks for a professional inspection.Â
Our Water Line Repair Services
We use state-of-the-art diagnostic tools to locate and repair water line issues with minimal disruption.
Comprehensive Inspections
Our technicians use camera line inspections and leak detection technology to pinpoint issues before repairs begin.
Fast & Effective Repairs
From small leaks to major breaks, our licensed plumbers will:
- Locate the damaged area quickly
- Perform durable repairs with high-quality materials
- Test water flow and pressure to ensure optimal performance
Quality Assurance Testing
Once repairs are completed, we conduct thorough system tests to verify that your water line is fully restored and operating efficiently. Â
Water Line Replacement Services
In some cases, water lines are too damaged for repairs. If a replacement is necessary, The Waterworks offers:
Full Water Line Replacement
We replace old or damaged water lines using high-quality, long-lasting materials for maximum durability.
Trenchless Water Line Replacement
For underground water lines, we use trenchless technology to replace pipes without digging up your yard, driveway, or landscaping. This minimizes disruption while ensuring a fast, clean installation.
New Water Line Installation
For new construction or renovations, we provide custom water line installations, ensuring proper water flow and efficiency from the start. Â
Why Choose The Waterworks?
For nearly four decades, The Waterworks has been the go-to plumbing, drain, heating, and cooling service provider in Columbus, Ohio. Customers trust us because:
- 24/7 Emergency Response – Water line issues can’t wait—we’re always ready.
- Experienced, Licensed Technicians – Certified experts delivering high-quality workmanship.
- Advanced Leak Detection & Repair Methods – Cutting-edge technology for accurate, non-invasive repairs.
- Transparent, Upfront Pricing – No hidden fees—just honest, fair pricing.
- Locally Owned & Operated – Serving Columbus and surrounding areas since 1986.
We stand behind our work with quality guarantees and long-term reliability. Â
Proudly Serving Columbus & Central Ohio
The Waterworks provides water line repair and replacement services across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
- Beechwold
- Blacklick
- Clintonville
- German Village
- Lewis Center
- London
- Polaris
- Short North
- Victorian Village
If you’re experiencing low water pressure, discolored water, or signs of a leak, we’re just a phone call away. Â
Contact Us for Water Line Repairs & Replacement
Whether you need a minor repair or a full water line replacement, trust The Waterworks for quality workmanship, reliability, and superior service.
Call us today to schedule your water line service or request an emergency repair—we’re available 24/7.  Â
Schedule Your Service Now!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Called JonLe for emergency service for my furnace. They responded immediately. The technician Matt did a great job. He quickly figured out what was wrong and got it fixed. He helped me understand what happened and what my options were to keep our furnace working. Very much appreciated.
Great availability and communication. This company is top-notch. Thank you for your service.
We had an untimely plumbing emergency on a Saturday right before a big snow storm! They responded quickly and fixed everything quickly! Highly recommend!!!!!
I've been dealing with Jonle for many years. The folks there are very nice and very dependable. You will not be disappointed if you give them a try. Thanks to the Jonle team for years of great service.
Great job. Got them coming in spring for AC maintenance too included in price as a package deal.
They were able to come same day. Juan was great and knowledgeable. I appreciate their service and will use them in the future!
Great group to work with. Fast response and helpful attitude, always taking the time to explain things in detail.
We had our annual furnace maintenance from JonLe today. As always, the tech (Noah Petit) was professional, courteous, and efficient. Worth considering if you need furnace or A/C install, service or repair.
As always y'all truly take care of us. He was in and out and cleaned up after himself. Informed us of the condition of our equipment and air cleaner. Appreciate y'all vet much.
Heating system annual inspection and maintenance was on time and professionally executed by Mr. Shepherd, a knowledgeable service technician. I would welcome him back into my home for future maintenance and/or repairs.
We have been Jonle customers for over 30 years. Customer service is top notch! We have never been disappointed.
Colin showed up during the time window, listened to the issue, discussed options, gave me the estimates, then proceeded to fix the toilet issue. Been fine ever since.
replaced electronic filter for dust in my air handler in the attic that I run just about all year for the a/c & my hot water boiler during winter. JonLe never charged me. Thank You!
Furnace quit so I called them. They sent someone out today and fixed it so I have heat in 12 degrees weather. Very professional service. Friendly and informative. So glad I was referred to them. Need a switch not a new furnace.
Everyone with whom I spoke were professional and understanding of my issue. However, the tech was quick ,neat and knowledgeable, I felt the price for the installation was a little high but it was similar to other companies.
Kevin came out and did a good job. Nice guy pleasant to talk to and very professional.
Waterworks replaced our ice maker water line valve as it was leaking. The technician, Conrad Enoch, was excellent and knowledgeable. I would use them again,
Extremely polite and patient while on the call and followed up perfectly with me afterwards.
Our technician, Chris, was great! He was very knowledgeable and confidently completed our repairs. A+++
Jonle will quote a price in advance, show up on time, with professional and friendly technicians. You can’t ask for more than that.
Mark was very efficient, professional ad took time to explain all he did for me. Even took pictures. He was great!
Jonlee always provides great expertise, service & courtesy. Very happy with their services.
Available same day as I called. On time. Neat and respectful, went immediately to inspect the problem, provided an estimate, and began repairs. Completed quickly and efficiently. Left no mess. All good.
Both techs were very professional and friendly and did a great job with our plumbing projects. The only problem was that they left a lot of solder splashes and blobs on the basement floor, could have done a better job of cleaning up. The upstairs laundry room project was done very well and everything was clean when they left.
Austin was knowledgeable and professional. If needed I would call on Waterworks again.
We move in 10 years ago. Several year ago we had JonLe service our two systems. Our AC units we’re now 15 years old and needed replaced along with the coils. JonLe gave us great prices, great service and the staff finished the job on both systems in one day. Couldn’t be happier, Thanks JonLe John A.
Peter was straight to the point, kind, professional, and prompt. Exceeded my expectations.
We feel that your salesperson and the technicians where very experienced. Happy with the entire service.
We are long-time customers of Jonle. Their staff is always on time, thorough, clean and very professional. And today was nonexception. Mark was great!
We have used Jonle Heating and cooling for more than 30 years. They have always been great to work with!
John Davis was the technician from Waterworks and he was very efficient, professional and courteous
I have been using Jonle for over 20 years. They installed a new furnace last year. Today they did the bi-annual inspection/tune up. Mark Johnston was the technician. He was extremely thorough. Documented/photographed and explained every step of the service. I could not be more pleased. A real pro!!
I needed to have a new kitchen faucet installed. Waterworks was recommended to me by a friend. Just to be sure I checked out their reviews online, which added up to 4.7 out of 5 stars. I called at 7:45 a.m. the day after New Years Day (a Friday morning), and an actual human, who spoke understandable English, answered. I explained my problem, and she checked that day's scheduled openings, of which there were none. That didn't surprise me, but then I was happily surprised when she offered me an appointment Monday morning. I happily booked it, and, sure enough , Kameron showed up right around 8:30. After some show and tell on my part, he quickly, efficiently, and professionally got to work. He found that I needed new hot and cold water shut-off valves with new 1/4-turn angle stops for improved serviceability, which I authorized him to do after showing me the problem. He was most polite, personable and respectful to me and of my home, and knowledgable, finishing the job in a timely manner and to my complete satisfaction. I am putting Waterworks (and Kameron) on my speed dial for any future needs. Can't recommend them highly enough!
Always great service, Jason gave me good information on condition and age of my furnace. He was very knowledgeable and helpful.
Quick very detailed service ,friendly and knowledgeable service person.