Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
They were able to respond to our problem quickly and effectively. Great communication! Will use again!
The work performed by Rob & Dave was truly phenomenal and professional from the get go. The advice and information they provided was excellent.
The Jonle technician, Mark Johnston, arrived on time. He covered his shoes before stepping onto my floor. He was pleasant and courteous; went about his work, and finished in a reasonable amount of time. I have no complaints and expect my system to work at maximum efficiency.
They provided same day emergency water leak service. The two men who came out were very polite and efficient.
Todd shepherd was very quick to solve our problem he was on time actually early which was great and efficient
Technician Matt arrived early and was able to determine the problem fast and provided and explained the options we had to get back up and working!
Called JonLe for emergency service for my furnace. They responded immediately. The technician Matt did a great job. He quickly figured out what was wrong and got it fixed. He helped me understand what happened and what my options were to keep our furnace working. Very much appreciated.
Great availability and communication. This company is top-notch. Thank you for your service.
We had an untimely plumbing emergency on a Saturday right before a big snow storm! They responded quickly and fixed everything quickly! Highly recommend!!!!!
They were able to come same day. Juan was great and knowledgeable. I appreciate their service and will use them in the future!
Heating system annual inspection and maintenance was on time and professionally executed by Mr. Shepherd, a knowledgeable service technician. I would welcome him back into my home for future maintenance and/or repairs.
Had a water main issue. Feared it was outside. Set appt online through the website, which was fairly straightforward and easy to do from a user standpoint. Rodney, the Technichian assigned to our job , arrived at about 9am and was done by approx 1030. After carefully assessing the situation , he determined the issue was inside and gave us the estimate for what he believed would solve our issue, making clear this was the simplest and that he wanted to start with that to make the repair. If that didn't work , it would be more involved. He did in fact successfully repair the problem by the simpler means. Would recommend Waterworks and will use them again if needed.
Colin showed up during the time window, listened to the issue, discussed options, gave me the estimates, then proceeded to fix the toilet issue. Been fine ever since.
replaced electronic filter for dust in my air handler in the attic that I run just about all year for the a/c & my hot water boiler during winter. JonLe never charged me. Thank You!
Furnace quit so I called them. They sent someone out today and fixed it so I have heat in 12 degrees weather. Very professional service. Friendly and informative. So glad I was referred to them. Need a switch not a new furnace.
Kevin came out and did a good job. Nice guy pleasant to talk to and very professional.
Waterworks replaced our ice maker water line valve as it was leaking. The technician, Conrad Enoch, was excellent and knowledgeable. I would use them again,
Extremely polite and patient while on the call and followed up perfectly with me afterwards.
Our technician, Chris, was great! He was very knowledgeable and confidently completed our repairs. A+++
Jonle will quote a price in advance, show up on time, with professional and friendly technicians. You can’t ask for more than that.
Mark was very efficient, professional ad took time to explain all he did for me. Even took pictures. He was great!
Jonlee always provides great expertise, service & courtesy. Very happy with their services.
Available same day as I called. On time. Neat and respectful, went immediately to inspect the problem, provided an estimate, and began repairs. Completed quickly and efficiently. Left no mess. All good.
Both techs were very professional and friendly and did a great job with our plumbing projects. The only problem was that they left a lot of solder splashes and blobs on the basement floor, could have done a better job of cleaning up. The upstairs laundry room project was done very well and everything was clean when they left.
Austin was knowledgeable and professional. If needed I would call on Waterworks again.
We move in 10 years ago. Several year ago we had JonLe service our two systems. Our AC units we’re now 15 years old and needed replaced along with the coils. JonLe gave us great prices, great service and the staff finished the job on both systems in one day. Couldn’t be happier, Thanks JonLe John A.
Peter was straight to the point, kind, professional, and prompt. Exceeded my expectations.
We feel that your salesperson and the technicians where very experienced. Happy with the entire service.
We are long-time customers of Jonle. Their staff is always on time, thorough, clean and very professional. And today was nonexception. Mark was great!
We have used Jonle Heating and cooling for more than 30 years. They have always been great to work with!
I have been using Jonle for over 20 years. They installed a new furnace last year. Today they did the bi-annual inspection/tune up. Mark Johnston was the technician. He was extremely thorough. Documented/photographed and explained every step of the service. I could not be more pleased. A real pro!!
Always great service, Jason gave me good information on condition and age of my furnace. He was very knowledgeable and helpful.
Quick very detailed service ,friendly and knowledgeable service person.
Glad I chose Waterworks for my plumbing main valve fix - they quoted me $100 under Atlas Butler (where I was a member). Very professional!
The Waterworks Plumbing, Drain, Heating & Cooling--- Living in a high-rise residence comes with a lot of special attention in regard to plumbing, draining and sewage. Waterworks Has become a trusted ally In regard to problem, identification, planning, Knowledgeable and experienced design, And flawless implementation. What more could you want? I highly recommend Waterworks.
We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!
Easy to book an appointment through the site, my technician actually showed up early and was clean, polite and efficient. He explained the issue clearly and got our outdated water heater replaced same day.