Reliable Plumbing Services in Columbus, Ohio
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Trusted Plumbing Solutions for Homes & Businesses
Plumbing problems can happen at any time, and when they do, you need a team you can trust. For nearly 40 years, The Waterworks has been providing expert plumbing, drain, heating, and cooling services to homes and businesses across Columbus, Ohio, and surrounding counties. Whether you’re dealing with a leaky faucet, clogged drain, sewer backup, or major pipe repair, we’re here to deliver fast, reliable, and high-quality solutions—24/7.
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Comprehensive Plumbing & Drain Services
A small plumbing issue can quickly turn into major damage if left unchecked. That’s why we provide round-the-clock emergency services to address burst pipes, sewer backups, and water line failures before they escalate. Our certified plumbers specialize in:
- Water Line Repair & Replacement – From minor leaks to full repipes, we ensure your water supply stays uninterrupted.
- Sump Pump Installation & Repair – Protect your home from basement flooding with expert sump pump services.
- Gas Line Repairs & Installations – Safe and professional gas line inspections, repairs, and installations.
- Fixture Repair & Replacement – Upgrading your bathroom or kitchen? We install sinks, faucets, toilets, and more.
- Garbage Disposal Repair & Replacement – Keeping your kitchen running smoothly with expert disposal services.
If water runs through it, we can fix it.Â
Water Treatment & Filtration Solutions
Hard water and contaminants can take a toll on your plumbing system and appliances. Our advanced water treatment services help:
- Reduce mineral buildup in pipes and fixtures
- Improve water taste and quality
- Extend the lifespan of your plumbing system
We’ll test your water and recommend the best filtration or softening system for your home. Â
Advanced Plumbing Solutions
Some plumbing problems require specialized expertise. Our advanced solutions include:
- Slab Leak & Repair – Non-invasive techniques to fix leaks under your foundation.
- Backflow Prevention & Certification – Ensuring your drinking water remains clean and safe.
- Trenchless Pipe Repair – No-dig solutions to repair underground pipes without major excavation.
- Sewage Lift Station & Septic Services – Keeping waste removal efficient and problem-free.
- Hydro-Excavation – Safe, non-destructive digging for underground utility work.
These modern, cost-effective solutions help prevent major disruptions while saving you time and money. Â
Expert Drain & Sewer Services
If your basement has an ejector pump, you rely on it to move wastewater safely. Our services include:
- Ejector Pump Repairs – Fixing issues before they cause flooding.
- Routine Maintenance – Preventing unexpected failures.
- New Installations – Upgrading to efficient, high-performance systems.
A failing ejector pump can lead to sewage backups and serious water damage—we’ll make sure yours is in top shape. Â
Why Choose The Waterworks?
For nearly four decades, The Waterworks has been the go-to plumbing, drain, heating, and cooling service provider in Columbus, Ohio. Here’s why customers trust us:
- Experienced, Licensed Technicians – Highly trained professionals delivering top-tier service.
- 24/7 Emergency Availability – Plumbing problems don’t wait—neither do we.
- Upfront, Transparent Pricing – No hidden fees, no surprises.
- State-of-the-Art Technology – The latest tools for faster, more efficient repairs.
- Locally Owned & Operated – Serving Columbus and surrounding areas since 1986.
We stand behind every job with quality guarantees and long-term reliability. Â
Proudly Serving Columbus & Central Ohio
The Waterworks serves Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our key service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
Need plumbing or drain services? We’re just a call away! Â
Schedule Your Service Today
Whether you need emergency repairs, routine maintenance, or a planned upgrade, The Waterworks is ready to help. Call us today or schedule an appointment online to experience the best plumbing, drain, heating, and cooling services in Columbus, Ohio. Â
Schedule Your Service Now!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
John the technician was courteous, knowledgeable, and efficient! I have used Waterworks in the past and would highly recommend this company for any of your plumbing needs !
Great service ! Tech did a amazing ing job and cleaned up the job site when he was done. We really appreciate your guys expertise. Thank you.
Called JonLe to fix furnace. Thermostat was calling for heat and fan was running, but no combustion. Technician arrived within 2 hr and identified problem as the inducer motor not working. It had seized. He was able to manually get it turning again and lubricated it to get it running. He recommended ordering a replacement because it would likely fail again. I agreed and he returned next day to install the new one. Furnace is working great. Have used JonLe for 20 yr as they installed the furnace when we built our house. Very satisfied with their service plan on my furnace and air conditioner. Happy to recommend them.
Very responsive, on-time and kept us informed throughout entire process.
We have a maintenance plan with the same technician for our home and a condo. They are efficient and easy to schedule.
The technician seemed very thorough, explaining everything he checked. He showed pictures of the unit and what he checked and mentioned things to look for. My husband was impressed with his work ethic.
Called at 9am because furnace was not working properly. They had it fixed and running within 5 hours of my phone call. Reasonable price. Great service.
They called before the appointment to confirm which is awesome! Efficient, clean, and professional.
Cory did an excellent job maintaining our heat pump and humidifier.
Very good company with good people trying to do the right things for their customers.
Extremely kind and quick emergency service. I really appreciate the service on a Sunday after a big snow storm! The extra effort they went to in sending me a bio and picture of my technician really solidified the quality service and my comfort level during a time of high anxiety.
Jonle was responsive to our emergency situation. Service tech was thorough and took all steps necessary to solve the problem.
We have been using Jonle for 20+ years. Technician (Mark Johnston) performed our annual furnace maintenance this past week. He was on time, courteous and thorough. Once complete, Mark showed us pictures of the inside of our furnace and explained the services he performed, including changing the filter (I provided) and the humidifier pad. Overall we were pleased as always.
Service Technician Tim Feldman does a great job in maintaining the equipment. Always friendly and has good answers for any question. Maintenance contract went up 18% in 2025.
Todd was great to work with. He was really straightforward about the options we had and what would be the best deal.
Anthony was very knowledgeable about my issue. Highly recommend this company for plumbing issues.
We had a great experience with Travis, the Waterworks drain tech that cleared my septic tank clog. My first call to the main number resulted in getting emergency service scheduled, I was texted technician's information and ETA, and the work was done quickly and professionally. Travis made several good proactive recommendations on which I will certainly follow up. I did pay an Overtime charge but it could have been worst overall.
I have had our furnace/heat pump check-ups and service done by JonLe (merged with Tri-County) for over 20 years and counting. From the HVAC installers (2/3 units replaced over these years). I have my summer and winter services BOTH done annually, using your Annual Service Agreement. Many of my services have been performed by Technical Engineer Steve and he has "ALWAYS" done professional jobs. He's great at trouble shooting, explaining and a "GREAT ASSET" to the JonLe Company; great skilled professional people with people skills is always a plus for any Company. I have recommended JonLe to family and friends that have also had great experiences. From Dave, Dennis, etc who installed my latest HVAC unit in recent years unit to Steve you have quality experienced staff. Again, Steve is a GREAT asset to your Company and one reason, I have continued service with JonLe; and recommended your Company to family and friends. Other HVAC services constantly are trying to expand their business with less expensive deals, etc. but I have remained a satisfied loyal customer; feel very comfortable that our HVAC system is always in top condition. I do wish everyone at JonLe a GREAT end of year Holiday's too; stay safe and well!
This company has helped me both with my business and home needs. They've always been prompt, respectful and done a great job. I also find that their prices are quite fair. Highly recommend them!
Professional and their work, courtesy. They live up to their name. I got small plumbing done.
I live in a neighborhood that has mature trees and the roots of those trees keep plugging up my sewer lines. Waterworks comes out every year to clear the sewer lines and they always do a great job and are very professional.
Everything is great! The desired results were accomplished. I can't take a picture of the inside of my pipi ,but the water seems to flow freely now. What more could I ask for?
We have the maintenance plan for our furnace and AC with Watereorks (which used to be Hetter) for the last 10 years . There staff are extremely professional, courteous and technically competent.. very happy with their services and highly recommend them .
I have used JonLe Heating and Cooling for a number of years at me previous residence and now at my current location. They have always given us the highest quality service and professionalism from installation of a entire hvac system to yearly maintenance. I have always highley recommended them to friends and family.
We called Jonle because our furnace was not producing much heat. A technician came by the same afternoon and fixed the problem. He was professional, courteous and extremely knowledgeable. He took the time to explain the problem to us and answered all of our questions. Highly recommend! Good folks!
Excellent service, prompt and professional. Performed quickly, cleanly and were communicative throughout. Will absolutely use again.
My kitchen sink clogged up last night and Waterworks was able to get it taken care of today! Very grateful to get such a quick appointment. Thank you!
I had two jobs that needed to be done and both representatives were thorough and efficient. Explained everything to me and will be sending me information about upcoming jobs. Was very pleased with their work. They went above and beyond.
Great experience. I called Jonle because the previous owner of the home had their maintenance done through them, and figured if anyone would know my furnace it would be them. The tech (Tim Feldman) called roughly 30 minutes before arrival. He was friendly and was able to diagnose the issue with my furnace quickly and able to explain to me what was wrong and what the fix was. He was able to get my furnace running properly quickly, which is a life saver during the winter!
We have used Jonle to preform our annual HVAC maintenance for several years and to install our new furnace and AC. They are very professional, knowledgeable and dependable. I would definitely recommend them!