Expert Heat Pump Repair in Columbus, Ohio

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Our Services
Heat Pump Repair in Columbus and Surrounding Areas
A malfunctioning heat pump can leave your home too hot in the summer or too cold in the winter. At The Waterworks, we provide fast and professional heat pump repair services throughout Columbus, Ohio, and surrounding areas, ensuring your system runs efficiently and reliably.
With nearly 40 years of experience, our certified HVAC technicians can diagnose and repair all types of heat pumps, restoring comfort to your home quickly and effectively.
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Why Choose The Waterworks for Heat Pump Repair?
- Certified, Experienced Technicians – Our team repairs all major heat pump brands and models.
- Fast, Responsive Service – We offer same-day and emergency repairs when you need them most.
- Upfront, Honest Pricing – No hidden fees—just clear, transparent estimates before work begins.
- Energy-Efficient Solutions – We optimize your heat pump’s performance to lower energy costs.
- Locally Owned & Operated – Proudly serving Columbus since 1986 with trusted, high-quality service.
If your heat pump is struggling, don’t wait for a complete breakdown—call The Waterworks today for expert repair service.
Signs Your Heat Pump Needs Repair
Recognizing the early warning signs of a failing heat pump can prevent costly breakdowns and extend its lifespan.
Common Heat Pump Problems Include:
- Insufficient Heating or Cooling – Struggles to maintain the desired temperature.
- Unusual Noises – Grinding, rattling, or squealing sounds could mean mechanical issues.
- Short Cycling – Frequent on-and-off cycles may signal thermostat or compressor problems.
- Frozen Coils or Moisture Buildup – Ice formation or water pooling around the unit indicates refrigerant or airflow issues.
- Rising Energy Bills – Sudden spikes in utility costs could mean your heat pump is working harder than necessary.
If you’re experiencing any of these issues, contact The Waterworks for a professional diagnosis and repair.
Comprehensive Heat Pump Repair Services
At The Waterworks, we provide thorough, effective repairs to restore your heat pump’s efficiency and reliability.
Our Heat Pump Repair Services Include:
- Complete System Diagnostics – Identifying the root cause of performance issues.
- Component Repairs & Replacements – Fixing or replacing motors, fans, compressors, and more.
- Refrigerant Leak Repair & Recharge – Ensuring proper cooling and heating efficiency.
- Thermostat Calibration & Repairs – Optimizing temperature control for better comfort.
- Airflow & Duct Inspection – Checking for blockages or leaks that impact system efficiency.
- Emergency Repair Service – Available for urgent breakdowns during extreme weather conditions.
Our goal is to quickly diagnose and repair your heat pump to keep your home comfortable and energy-efficient.
Why Timely Heat Pump Repair Matters
Ignoring minor heat pump issues can lead to costly repairs and system failure. Scheduling prompt repairs can:
- Restore energy efficiency and lower monthly utility bills.
- Prevent minor issues from becoming major problems.
- Improve indoor comfort with consistent heating and cooling.
- Extend the lifespan of your heat pump, delaying expensive replacements.
- Reduce the risk of sudden breakdowns during extreme weather.
A well-maintained heat pump keeps your home comfortable year-round while saving you money.
Heat Pump Repair FAQs
How do I know if my heat pump needs repair?
Common signs include uneven heating or cooling, strange noises, short cycling, increased energy bills, and frozen coils. If you notice any of these, schedule a repair immediately.
How long does heat pump repair take?
Most repairs are completed within a few hours, depending on the complexity of the issue.
Is it better to repair or replace my heat pump?
If your heat pump is under 10 years old and repairs are affordable, a repair is usually the best option. If the system is older or has recurring issues, replacement may be more cost-effective.
What types of heat pumps do you service?
We repair all types of heat pumps, including air-source, ductless mini-split, and geothermal systems.
Can I prevent future heat pump repairs?
Yes! Regular maintenance, filter changes, and system tune-ups help prevent major issues. Ask about our heat pump maintenance plans!
Proudly Serving Columbus & Surrounding Areas
The Waterworks serves metro, suburban, and rural areas across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
- Beechwold
- Blacklick
- Clintonville
- German Village
- Lewis Center
- London
- Polaris
- Short North
- Victorian Village
Schedule Your Heat Pump Repair Today
Don’t let heat pump issues leave your home too hot or too cold—contact The Waterworks today for fast, expert heat pump repair in Columbus, Ohio.
Call us now or book your appointment online to get your heat pump running at peak performance.
Schedule Your Service Now!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Heating system annual inspection and maintenance was on time and professionally executed by Mr. Shepherd, a knowledgeable service technician. I would welcome him back into my home for future maintenance and/or repairs.
Had a water main issue. Feared it was outside. Set appt online through the website, which was fairly straightforward and easy to do from a user standpoint. Rodney, the Technichian assigned to our job , arrived at about 9am and was done by approx 1030. After carefully assessing the situation , he determined the issue was inside and gave us the estimate for what he believed would solve our issue, making clear this was the simplest and that he wanted to start with that to make the repair. If that didn't work , it would be more involved. He did in fact successfully repair the problem by the simpler means. Would recommend Waterworks and will use them again if needed.
We have been Jonle customers for over 30 years. Customer service is top notch! We have never been disappointed.
Colin showed up during the time window, listened to the issue, discussed options, gave me the estimates, then proceeded to fix the toilet issue. Been fine ever since.
replaced electronic filter for dust in my air handler in the attic that I run just about all year for the a/c & my hot water boiler during winter. JonLe never charged me. Thank You!
Furnace quit so I called them. They sent someone out today and fixed it so I have heat in 12 degrees weather. Very professional service. Friendly and informative. So glad I was referred to them. Need a switch not a new furnace.
Everyone with whom I spoke were professional and understanding of my issue. However, the tech was quick ,neat and knowledgeable, I felt the price for the installation was a little high but it was similar to other companies.
Kevin came out and did a good job. Nice guy pleasant to talk to and very professional.
Waterworks replaced our ice maker water line valve as it was leaking. The technician, Conrad Enoch, was excellent and knowledgeable. I would use them again,
Extremely polite and patient while on the call and followed up perfectly with me afterwards.
Our technician, Chris, was great! He was very knowledgeable and confidently completed our repairs. A+++
Jonle will quote a price in advance, show up on time, with professional and friendly technicians. You can’t ask for more than that.
Mark was very efficient, professional ad took time to explain all he did for me. Even took pictures. He was great!
Jonlee always provides great expertise, service & courtesy. Very happy with their services.
Available same day as I called. On time. Neat and respectful, went immediately to inspect the problem, provided an estimate, and began repairs. Completed quickly and efficiently. Left no mess. All good.
Both techs were very professional and friendly and did a great job with our plumbing projects. The only problem was that they left a lot of solder splashes and blobs on the basement floor, could have done a better job of cleaning up. The upstairs laundry room project was done very well and everything was clean when they left.
Austin was knowledgeable and professional. If needed I would call on Waterworks again.
We move in 10 years ago. Several year ago we had JonLe service our two systems. Our AC units we’re now 15 years old and needed replaced along with the coils. JonLe gave us great prices, great service and the staff finished the job on both systems in one day. Couldn’t be happier, Thanks JonLe John A.
Peter was straight to the point, kind, professional, and prompt. Exceeded my expectations.
We feel that your salesperson and the technicians where very experienced. Happy with the entire service.
We are long-time customers of Jonle. Their staff is always on time, thorough, clean and very professional. And today was nonexception. Mark was great!
We have used Jonle Heating and cooling for more than 30 years. They have always been great to work with!
John Davis was the technician from Waterworks and he was very efficient, professional and courteous
I have been using Jonle for over 20 years. They installed a new furnace last year. Today they did the bi-annual inspection/tune up. Mark Johnston was the technician. He was extremely thorough. Documented/photographed and explained every step of the service. I could not be more pleased. A real pro!!
I needed to have a new kitchen faucet installed. Waterworks was recommended to me by a friend. Just to be sure I checked out their reviews online, which added up to 4.7 out of 5 stars. I called at 7:45 a.m. the day after New Years Day (a Friday morning), and an actual human, who spoke understandable English, answered. I explained my problem, and she checked that day's scheduled openings, of which there were none. That didn't surprise me, but then I was happily surprised when she offered me an appointment Monday morning. I happily booked it, and, sure enough , Kameron showed up right around 8:30. After some show and tell on my part, he quickly, efficiently, and professionally got to work. He found that I needed new hot and cold water shut-off valves with new 1/4-turn angle stops for improved serviceability, which I authorized him to do after showing me the problem. He was most polite, personable and respectful to me and of my home, and knowledgable, finishing the job in a timely manner and to my complete satisfaction. I am putting Waterworks (and Kameron) on my speed dial for any future needs. Can't recommend them highly enough!
Always great service, Jason gave me good information on condition and age of my furnace. He was very knowledgeable and helpful.
Quick very detailed service ,friendly and knowledgeable service person.
Glad I chose Waterworks for my plumbing main valve fix - they quoted me $100 under Atlas Butler (where I was a member). Very professional!
The Waterworks Plumbing, Drain, Heating & Cooling--- Living in a high-rise residence comes with a lot of special attention in regard to plumbing, draining and sewage. Waterworks Has become a trusted ally In regard to problem, identification, planning, Knowledgeable and experienced design, And flawless implementation. What more could you want? I highly recommend Waterworks.
We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!
On time, detailed, courteous, & kind… explained options & what they were doing & fees clearly / no surprises
Easy to book an appointment through the site, my technician actually showed up early and was clean, polite and efficient. He explained the issue clearly and got our outdated water heater replaced same day.
These folks do a great job. They're prompt, courteous, and know what they're doing. They supply top of the line repair parts.