Expert Heat Pump Repair in Columbus, Ohio

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Our Services
Heat Pump Repair in Columbus and Surrounding Areas
A malfunctioning heat pump can leave your home too hot in the summer or too cold in the winter. At The Waterworks, we provide fast and professional heat pump repair services throughout Columbus, Ohio, and surrounding areas, ensuring your system runs efficiently and reliably.
With nearly 40 years of experience, our certified HVAC technicians can diagnose and repair all types of heat pumps, restoring comfort to your home quickly and effectively.
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Why Choose The Waterworks for Heat Pump Repair?
- Certified, Experienced Technicians – Our team repairs all major heat pump brands and models.
- Fast, Responsive Service – We offer same-day and emergency repairs when you need them most.
- Upfront, Honest Pricing – No hidden fees—just clear, transparent estimates before work begins.
- Energy-Efficient Solutions – We optimize your heat pump’s performance to lower energy costs.
- Locally Owned & Operated – Proudly serving Columbus since 1986 with trusted, high-quality service.
If your heat pump is struggling, don’t wait for a complete breakdown—call The Waterworks today for expert repair service.
Signs Your Heat Pump Needs Repair
Recognizing the early warning signs of a failing heat pump can prevent costly breakdowns and extend its lifespan.
Common Heat Pump Problems Include:
- Insufficient Heating or Cooling – Struggles to maintain the desired temperature.
- Unusual Noises – Grinding, rattling, or squealing sounds could mean mechanical issues.
- Short Cycling – Frequent on-and-off cycles may signal thermostat or compressor problems.
- Frozen Coils or Moisture Buildup – Ice formation or water pooling around the unit indicates refrigerant or airflow issues.
- Rising Energy Bills – Sudden spikes in utility costs could mean your heat pump is working harder than necessary.
If you’re experiencing any of these issues, contact The Waterworks for a professional diagnosis and repair.
Comprehensive Heat Pump Repair Services
At The Waterworks, we provide thorough, effective repairs to restore your heat pump’s efficiency and reliability.
Our Heat Pump Repair Services Include:
- Complete System Diagnostics – Identifying the root cause of performance issues.
- Component Repairs & Replacements – Fixing or replacing motors, fans, compressors, and more.
- Refrigerant Leak Repair & Recharge – Ensuring proper cooling and heating efficiency.
- Thermostat Calibration & Repairs – Optimizing temperature control for better comfort.
- Airflow & Duct Inspection – Checking for blockages or leaks that impact system efficiency.
- Emergency Repair Service – Available for urgent breakdowns during extreme weather conditions.
Our goal is to quickly diagnose and repair your heat pump to keep your home comfortable and energy-efficient.
Why Timely Heat Pump Repair Matters
Ignoring minor heat pump issues can lead to costly repairs and system failure. Scheduling prompt repairs can:
- Restore energy efficiency and lower monthly utility bills.
- Prevent minor issues from becoming major problems.
- Improve indoor comfort with consistent heating and cooling.
- Extend the lifespan of your heat pump, delaying expensive replacements.
- Reduce the risk of sudden breakdowns during extreme weather.
A well-maintained heat pump keeps your home comfortable year-round while saving you money.
Heat Pump Repair FAQs
How do I know if my heat pump needs repair?
Common signs include uneven heating or cooling, strange noises, short cycling, increased energy bills, and frozen coils. If you notice any of these, schedule a repair immediately.
How long does heat pump repair take?
Most repairs are completed within a few hours, depending on the complexity of the issue.
Is it better to repair or replace my heat pump?
If your heat pump is under 10 years old and repairs are affordable, a repair is usually the best option. If the system is older or has recurring issues, replacement may be more cost-effective.
What types of heat pumps do you service?
We repair all types of heat pumps, including air-source, ductless mini-split, and geothermal systems.
Can I prevent future heat pump repairs?
Yes! Regular maintenance, filter changes, and system tune-ups help prevent major issues. Ask about our heat pump maintenance plans!
Proudly Serving Columbus & Surrounding Areas
The Waterworks serves metro, suburban, and rural areas across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
- Beechwold
- Blacklick
- Clintonville
- German Village
- Lewis Center
- London
- Polaris
- Short North
- Victorian Village
Schedule Your Heat Pump Repair Today
Don’t let heat pump issues leave your home too hot or too cold—contact The Waterworks today for fast, expert heat pump repair in Columbus, Ohio.
Call us now or book your appointment online to get your heat pump running at peak performance.
Schedule Your Service Now!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Quick very detailed service ,friendly and knowledgeable service person.
Glad I chose Waterworks for my plumbing main valve fix - they quoted me $100 under Atlas Butler (where I was a member). Very professional!
The Waterworks Plumbing, Drain, Heating & Cooling--- Living in a high-rise residence comes with a lot of special attention in regard to plumbing, draining and sewage. Waterworks Has become a trusted ally In regard to problem, identification, planning, Knowledgeable and experienced design, And flawless implementation. What more could you want? I highly recommend Waterworks.
We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!
On time, detailed, courteous, & kind… explained options & what they were doing & fees clearly / no surprises
Easy to book an appointment through the site, my technician actually showed up early and was clean, polite and efficient. He explained the issue clearly and got our outdated water heater replaced same day.
These folks do a great job. They're prompt, courteous, and know what they're doing. They supply top of the line repair parts.
No complaints about this company. They hsve been quick to help me with any issues. A tech named Chad helped me today. He was thorough and helpful.
Had some gutter work done and needed line ran to make sure there were no blockage. Tech ran camera to check first it there was an problem, there was not.
We have always had a superiority experience with JonLe Heating and cooling. Great salesmen ,installers technicians and customer service would highly recommend over and over Thank you JonLe
Collin came out and was extremely professional and arrived on time. He did excellent work and explained everything clearly while also keeping a great, friendly conversation throughout the visit. Our issue was that no water was coming out of the tub faucet. Not only did he fix that problem, but he also repaired a leaking pipe connected to the tub spout that we didn’t even realize needed attention. The pricing was very reasonable for the quality of work. We were very satisfied with the service and will definitely be using this company again in the future.
The Jonle guys just completed the 2x / year service and were great to work with. From putting booties on before they entered the house, to their quick, efficient and effective work, to their knowledge- all was great. I recommend them all the time!
Our sump pump was found leaking on a Saturday around 2p. I called immediately and we were able to arrange for an emergency appt. Garrett was a great plumber, courteous/professional and very efficient in his work late that evening. My only complaint would be the lack of ability to know a time or have more frequent communication about the workers arrival time after my initial call. I had to call around 10p and they finally confirmed an appt from 10:45p-12:45a. Service was excellent and price was reasonable. Would have given 5 stars if communication was better about the appt time.
I’ve worked with Waterworks several times for work (a car wash). They always provide service in a timely manner, have fair pricing, are upfront and honest, and very professional.
Kevin was most knowledgeable, professional and courteous. Answered all my questions and helped me formulate a plan of action.
I made an emergency call because I couldn’t get my kitchen sink back together without leaking. The technician came out, tightened a few things and said Merry Christmas- no charge. So grateful.
My tech was professional, and the price was reasonable. Before the tech left, it appeared the problem was solved, however it turns out only part of it was. I reached out them immediately, and the tech returned the next day. He fixed all the problems on my initial complaint, found one more issue and addressed that, too. He spent a lot of time in my home, was very polite and competent. I will use Waterworks again.
Have always been pleased with Waterworks. They’ve done several jobs for us. Quick, friendly, good service for good prices that are always quoted ahead of time. Recent repair was under the kitchen sink. Came in, evaluated the problem, got materials from the truck, and had the job done in about an hour. Very satisfied.
Technician was on time and courteous and friendly. He answered my questions fully and knowledgeably. Pleased with Jonle for sure.
My tenants did not have working water over the weekend and no vendors were available. Waterworks were able to come out on the same day and get the repairs and water turned back on within hours. Susan from dispatch is wonderful and techs Jeff Nick and Tommy were very communicative and got the job done. I would 1000% reccomend to anyone for after hours or over the weekend emergencies.
Peter was right on time, very personable, and clearly explained what he had to do to replace the corroded pipe under my bathroom sink. He wasted no time getting the job done. I am very satisfied with his work and happy to have a functioning sink upstairs again!
Had a busted water pipe replaced. Technician was fantastic and did a great job. I used Waterworks for the same problem last year. I think the pricing has substantially increased from last year. The do a really good job, so I would still recommend.
We have been with JonLe for over 3 years now. Love the promptness, respectful and excellent service, and the connection they maintain in reminding us to have someone check and service our equipment for longevity. Couldn't be happier.
Noah did a great job doing our Fall/Winter HVAC checkup today! He was very prompt, checked everything thoroughly and made sure we had no questions afterward. We appreciated his professionalism and kindness throughout. Highly recommend JonLe!
So happy with Jonlee and the technician that solved the gas leak in my furnace. They were able to fit me in and were onsite within 2 hours!! Phenomenal!
Was timely, courteous, and reasonably priced. Provided a clear diagnosis. Couldn’t fix because my system appears to be obsolete 😭😭😭
Great company timely, polite, knowledgeable. Would recommend giving them a call so much better than other plumbing companies.
Excellent next day service. Showed up on time. Service tech, Ivan, was fantastic and seemingly has solved the issue. Impressed that he triple checked his results before leaving. 3rd time they've done work for us and they're great.
They have done a lot of work for me over the years. They don’t replace things that don’t need replacing. They give a fair price and do great work
JonLe Heating and Air Conditioning serviced my furnace. I could not have been happier that the problem was relatively minor. They were professional fast and reliable. I will use them from now on. Its hard to trust any company but I feel I have found a reliable source for my needs.