Great service, thoughtful employees !!

My tenants did not have working water over the weekend and no vendors were available. Waterworks were able to come out on the same day and get the repairs and water turned back on within hours. Susan from dispatch is wonderful and techs Jeff Nick and Tommy were very communicative and got the job done. I would 1000% reccomend to anyone for after hours or over the weekend emergencies.

Peter was right on time, very personable, and clearly explained what he had to do to replace the corroded pipe under my bathroom sink. He wasted no time getting the job done. I am very satisfied with his work and happy to have a functioning sink upstairs again!

Had a busted water pipe replaced. Technician was fantastic and did a great job. I used Waterworks for the same problem last year. I think the pricing has substantially increased from last year. The do a really good job, so I would still recommend.

Timely, efficient, and professional service, thanks guy!

We have been with JonLe for over 3 years now. Love the promptness, respectful and excellent service, and the connection they maintain in reminding us to have someone check and service our equipment for longevity. Couldn't be happier.

Noah did a great job doing our Fall/Winter HVAC checkup today! He was very prompt, checked everything thoroughly and made sure we had no questions afterward. We appreciated his professionalism and kindness throughout. Highly recommend JonLe!

So happy with Jonlee and the technician that solved the gas leak in my furnace. They were able to fit me in and were onsite within 2 hours!! Phenomenal!

My tech was great, he explained everything that had to be done.

Was timely, courteous, and reasonably priced. Provided a clear diagnosis. Couldn’t fix because my system appears to be obsolete 😭😭😭

Great company timely, polite, knowledgeable. Would recommend giving them a call so much better than other plumbing companies.

Excellent next day service. Showed up on time. Service tech, Ivan, was fantastic and seemingly has solved the issue. Impressed that he triple checked his results before leaving. 3rd time they've done work for us and they're great.

They have done a lot of work for me over the years. They don’t replace things that don’t need replacing. They give a fair price and do great work

excellent service!

JonLe Heating and Air Conditioning serviced my furnace. I could not have been happier that the problem was relatively minor. They were professional fast and reliable. I will use them from now on. Its hard to trust any company but I feel I have found a reliable source for my needs.

Used these folks for years. Service is great and professional.

JonLe installed a whole house humidifier. They were responsive, answered all my questions, and the customer service was excellent. Technicians showed up on time, were professional, and cleaned up after themselves. I even purchased their maintenance plan. Great company and I’m happy to give them my business going forward.

John the technician was courteous, knowledgeable, and efficient! I have used Waterworks in the past and would highly recommend this company for any of your plumbing needs !

Great service ! Tech did a amazing ing job and cleaned up the job site when he was done. We really appreciate your guys expertise. Thank you.

Called JonLe to fix furnace. Thermostat was calling for heat and fan was running, but no combustion. Technician arrived within 2 hr and identified problem as the inducer motor not working. It had seized. He was able to manually get it turning again and lubricated it to get it running. He recommended ordering a replacement because it would likely fail again. I agreed and he returned next day to install the new one. Furnace is working great. Have used JonLe for 20 yr as they installed the furnace when we built our house. Very satisfied with their service plan on my furnace and air conditioner. Happy to recommend them.

Very responsive, on-time and kept us informed throughout entire process.

We have a maintenance plan with the same technician for our home and a condo. They are efficient and easy to schedule.

The technician seemed very thorough, explaining everything he checked. He showed pictures of the unit and what he checked and mentioned things to look for. My husband was impressed with his work ethic.

Called at 9am because furnace was not working properly. They had it fixed and running within 5 hours of my phone call. Reasonable price. Great service.

They called before the appointment to confirm which is awesome! Efficient, clean, and professional.

Cory did an excellent job maintaining our heat pump and humidifier.

Matt with Jonle did a great job servicing my furnace and boiler.

Very good company with good people trying to do the right things for their customers.

Extremely kind and quick emergency service. I really appreciate the service on a Sunday after a big snow storm! The extra effort they went to in sending me a bio and picture of my technician really solidified the quality service and my comfort level during a time of high anxiety.

Jonle was responsive to our emergency situation. Service tech was thorough and took all steps necessary to solve the problem.

We have been using Jonle for 20+ years. Technician (Mark Johnston) performed our annual furnace maintenance this past week. He was on time, courteous and thorough. Once complete, Mark showed us pictures of the inside of our furnace and explained the services he performed, including changing the filter (I provided) and the humidifier pad. Overall we were pleased as always.

Service Technician Tim Feldman does a great job in maintaining the equipment. Always friendly and has good answers for any question. Maintenance contract went up 18% in 2025.

Excellent and timely.

Todd was great to work with. He was really straightforward about the options we had and what would be the best deal.

Anthony was very knowledgeable about my issue. Highly recommend this company for plumbing issues.

We had a great experience with Travis, the Waterworks drain tech that cleared my septic tank clog. My first call to the main number resulted in getting emergency service scheduled, I was texted technician's information and ETA, and the work was done quickly and professionally. Travis made several good proactive recommendations on which I will certainly follow up. I did pay an Overtime charge but it could have been worst overall.