Plumbing & HVAC Services in Columbus, OH

Your Premier Partner for Plumbing & HVAC Services in Columbus, Ohio

Welcome to The Waterworks Plumbing, Drain, Heating & Cooling, the leading provider of expert plumbing, drain, heating, and cooling services for the vibrant and growing city of Columbus, OH. As the state capital and a major economic and cultural hub in the Midwest, Columbus is a city we are proud to serve. We understand that the homes and businesses in this dynamic city require the highest standard of care for their essential systems. As a top-tier plumbing & HVAC services contractor in Columbus, OH, we are committed to delivering unparalleled quality, reliability, and customer satisfaction to every client across the metropolitan area.

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Comprehensive Plumbing & HVAC Services for the Columbus Community

At The Waterworks Plumbing, Drain, Heating & Cooling, we offer a full spectrum of plumbing, heating, and cooling services designed to meet the diverse needs of the entire Columbus area. From the historic homes of German Village to the modern developments in the suburbs, every property has unique requirements. Our team of certified, highly-trained technicians is equipped with the latest technology and expertise to handle any challenge. When you need a plumber & HVAC services in Columbus, OH, you can trust us to provide dependable, professional work. Our mission is to be your single, trusted source for all your home and business comfort needs, ensuring your essential systems operate safely, efficiently, and reliably throughout the year.

Complete Plumbing Solutions for Every Need

The Waterworks Plumbing, Drain, Heating & Cooling provides a vast range of plumbing services to keep your property’s systems in perfect working order. A plumbing issue, whether it is a minor leak in your bathroom, a clogged kitchen sink, or a more complex problem, can cause significant disruption to your daily life. Our skilled technicians are adept at diagnosing and resolving all types of plumbing problems with precision. We handle everything from kitchen and bathroom plumbing fixture repairs to complex gas line services, slab leak repairs, and water line replacements. For homes and businesses struggling with Central Ohio’s hard water, we offer effective water treatment and water softener installation to protect your pipes, fixtures, and appliances from damaging mineral buildup. We also specialize in sump pump installation and backflow testing to protect your property from water damage and ensure your water supply remains safe. For any plumbing services near Columbus, OH, our team is ready to provide effective, long-term solutions.

Advanced Drain and Sewer Services

A clogged drain or a sewer line backup can bring your home or business to a halt. Our advanced drain and sewer services are designed to address these critical issues quickly and effectively. We utilize state-of-the-art video camera inspections to accurately diagnose the cause and location of the problem, eliminating guesswork and preventing unnecessary digging. Whether you are dealing with a simple clog, a major sewer backup, or need your downspouts cleared, our team has the right tools and expertise for the job. We offer powerful hydro jetting services to thoroughly clean your pipes of grease, roots, and other stubborn debris. For damaged sewer lines, we provide modern, trenchless solutions like pipe lining and patching, which repair pipes from the inside, saving your landscaping, driveway, and wallet from the costs of major excavation.

Dependable Heating and Cooling (HVAC) Services

Maintaining a comfortable indoor environment is essential for navigating Ohio’s hot summers and cold winters. The Waterworks Plumbing, Drain, Heating & Cooling is your trusted partner for all your heating and cooling needs. Our certified HVAC technicians are proficient in the installation, maintenance, and repair of all major brands and types of heating and cooling systems. We are committed to keeping your systems running at peak efficiency, which helps lower your energy bills and prevent costly, unexpected breakdowns. From pre-season maintenance checks to the complete installation of new, high-efficiency systems, we provide professional and reliable HVAC services to keep your property comfortable and energy-efficient year-round.

Indoor Air Quality Enhancement

The quality of the air you breathe indoors has a significant impact on your health and comfort. We offer a comprehensive range of indoor air quality services to help create a healthier living and working environment for everyone. Our solutions include the installation of whole-house humidifiers to add essential moisture to dry winter air, UV germicidal lights to neutralize airborne viruses and bacteria, and high-efficiency ventilators to ensure a continuous flow of fresh, clean air. We can also enhance your home’s safety and efficiency with professionally installed carbon monoxide alarms and the latest smart thermostats. Our team of air quality experts can help you select the right combination of products to create a cleaner, healthier, and more comfortable indoor space for your family, employees, and customers.

Commercial Plumbing and HVAC Solutions for Columbus Businesses

The Waterworks Plumbing, Drain, Heating & Cooling provides a complete range of commercial plumbing and HVAC services for businesses of all sizes throughout the Columbus metropolitan area. We understand that any disruption to your plumbing or HVAC systems can negatively affect your operations, productivity, and profitability. Our team is highly experienced in managing the specific demands of commercial properties, from large-scale commercial HVAC installation and maintenance to urgent plumbing repairs. We offer specialized services such as grease trap cleaning, catch basin services, and commercial-grade air purification systems to meet the needs of restaurants, retail stores, office buildings, and more. As a premier Columbus plumbing & HVAC services contractor, we are dedicated to providing prompt, professional, and dependable service to keep your business operating smoothly and efficiently, day in and day out.

Frequently Asked Questions about Columbus Plumbing & HVAC

What are the most common plumbing issues in the Columbus area?

Given the mix of historic and newer homes in Columbus, we see a wide range of issues. In older homes, problems often involve aging pipe materials and sewer line issues caused by mature tree roots. In newer homes, we often address issues related to hard water mineral buildup and fixture repairs. Across the board, clogged drains and water heater problems are very common.

How can I make my home more energy-efficient?

There are several great ways to improve your home’s energy efficiency. Regular HVAC maintenance is crucial to ensure your system runs at its peak. Upgrading to a programmable or smart thermostat can also lead to significant savings by optimizing your heating and cooling schedule. Additionally, consider replacing an older water heater with a high-efficiency or tankless model to reduce energy consumption.

Is hard water really a problem?

Yes, hard water, which is prevalent in Central Ohio, can cause a surprising number of issues. The high mineral content leads to scale buildup that can clog pipes, reduce the efficiency and lifespan of your water heater and other appliances, and leave spots on your dishes. A whole-house water softener is the most effective way to combat these problems and protect your plumbing system.

What is the advantage of a video sewer inspection?

A video sewer inspection is an invaluable diagnostic tool. It allows our technicians to see the exact condition of your sewer line from the inside, identifying the precise location of any blockages, cracks, or tree root intrusion without any excavation. This accuracy saves time and money by ensuring that we apply the right solution to the right problem from the start.

Why is indoor air quality important?

Modern homes are built to be very airtight for energy efficiency, but this can also trap indoor air pollutants like dust, allergens, and volatile organic compounds (VOCs). Poor indoor air quality can contribute to allergies, asthma, and other respiratory issues. An effective air purification system, proper ventilation, and humidity control can create a much healthier and more comfortable living environment.

Schedule Your Service Now!

Your Premier Columbus Plumbing & HVAC Services Provider

For all your plumbing, heating, and cooling needs in Columbus, OH, and the surrounding metropolitan area, trust the seasoned professionals at The Waterworks Plumbing, Drain, Heating & Cooling. We are committed to providing our community with the highest standard of service, quality, and reliability. Contact us today to schedule your service or to learn more about our comprehensive Columbus plumbing & HVAC services. We are ready to help keep your home or business comfortable, safe, and running perfectly!

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

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4.8
Based on 4,261 Reviews
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Victor Cook
July 20, 2026

The service man found the problem right away and gave me a breakdown of what the repair was and the cost breakdown.

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Raymond Waters
July 19, 2026
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Paula Klusman
July 18, 2026

I was very pleased with the how quickly a technician arrived. Steve was very friendly, diagnosed the problem, and explained the issue. He was able to put on a new part and was good at explaining in laymen terms what went wrong . I was very thankful for the quick and we efficient service and intend to make another appointment for maintenance.

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Debra Leno
July 17, 2026

Called the Waterworks to fix toilet. Very responsive and technician was excellent in terms of his knowledge and customer service

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Bob Herrmann
July 17, 2026

Friendly and fast service

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Dan Watson
July 17, 2026

Technician was prompt, wore shoe protection, and performed the checkup quickly. Not much of a conversationalist however.

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Ian Heyman
July 17, 2026

Waterworks has been a great company to work with, and we are grateful that Michael was so knowledgeable and thorough. Thank you for becoming our go-to plumbing resource, Waterworks! You guys are amazing.

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Mark
July 17, 2026

Prompt, same day response. Service technician was polite and efficient and finished in an hour

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Tom Otten
July 17, 2026

My technician today, Will, performed an exceptional job, checking my HVAC unit at my home. He was professional, polite, friendly, and efficient. He checked all the systems inside and outside, cleaned everything, made a recommendation for a future upgrade and double checked the thermostat before he left. Will wore booties all the time to keep my home clean.

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Celia Carmean
July 17, 2026

Todd was great! Came out and looked at the problem. Saw my floors were going to need repaired as well and he sent me in the right direction! Super helpful and very detailed!

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john robson
July 16, 2026

The waterworks came through for me. I called them and they sent Kameron Gates out and he worked his magic because he’s very professional and knowledgeable. He gave my family back a much needed working bathroom in minimal time and saved the day. Thank you Waterworks!

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Lillian Zarzar
July 16, 2026

Waterworks is the company that comes through every time. The representative is cordial, respectful, on-time, calls ahead before arriving, and completes the job efficiently. Tina at the office is friendly, upbeat, and understanding regarding my situation. She is thorough in taking notes to know what the condition is so that the representative knows the situation. Today, Kevin came to clear my clogged kitchen sink. He knew exactly what to do and he made sure the clog was cleared. He spent the better part of two hours with his equipment cleaning the rust from the pipes. He explained what he did carefully, applied the $35 coupon to the amount, and made sure everything was in order before he left. I trust Waterworks and appreciate the professionalism they exhibit in all aspects of their customer care. Thank you. Lillian Zarzar.

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Laura Farmer
July 16, 2026

Cory saved the day!! My AC wasn’t cooling and my house was up to 86 degrees. I booked an appointment online (the best thing ever!) in the middle of the night and they were out the next afternoon. Communication on the tech’s arrival was great, I got a call and text when he was on his way. Cory was friendly and explained what our issue was and took care of it quickly! He also explained their maintenance/value plans to keep my system in great shape. So grateful for the quick and professional response. Thank you Jonle team 😊

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Kathy
July 16, 2026

Jonle Heating & cooling, has been coming to my house for quite awhile. The person that does the work is Chad, & he throughly looks at & tests everything on the furnace unit & the condensing unit outside every 6 mos. So glad my father had them before me.

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Rachel Black
July 16, 2026
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Bob Perry
July 16, 2026

JonLe/Tri-County Heating & Cooling installed our HVAC systems when we built our house 27 years ago. They have serviced our units ever since. And though we replaced both A/C compressors a few years ago, both furnaces are still doing just fine. These guys have outstanding customer service. Every technician who has ever been to our house has been on-time, friendly, and professional. I cannot imagine having better service. They are the best. Thank you!

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Gary Wolfzorn
July 16, 2026

Todd showed up at the house promptly very professional very informative. Couldn’t have asked for a better experience thank you, Todd.

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Anna Powell
July 16, 2026
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Nilsa Diaz
July 16, 2026
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Ed Cmar
July 16, 2026

Very Professional, top notch! 👏

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Ed Cmar
July 15, 2026

Totally professional and knowledgeable!

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Terence Sullivan
July 15, 2026

Emily was AMAZING, efficient, professional, and knowledgeable!! Hope to have her for any other plumbing issues and will recommend her at every opportunity!

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Bill Lehman
July 15, 2026

The is a great company. Called for service and they came out the next day. Service tech Conrad showed up early for the appointment. Explained our concern about a damp wall. He did a through checked inside and out but could find an issue with drain pipe or plumbing. Gave advice for what may be causing it. He stated there was no charge. Wow with experience with other company that was refreshing. Had water works out years ago they replaced drain pipe in front yard. They just always go quality work. Highly recommend.

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Dudley Irvin
July 15, 2026

Service was easy to schedule. Technician called within the designated window and about 40 minutes prior to arrival. Technician was courteous and professional. The technician explained the cause of the problem in understandable terms. The repair was completed promptly and at a reasonable cost.

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Mike Foth
July 15, 2026
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Jack Weston
July 15, 2026
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Brad (Brad)
July 14, 2026

Edit: They contacted me a couple days later (and a couple days after the initial review) and did ultimately honor their original quote, so have updated to 4 stars. Dino is a great tech to work with. Original review: Tech was friendly, professional, and seemed knowledgeable. Also used shoe covers indoors, which was appreciated. Low rating is because I was told over the phone (I believe by Barbara, though I was told this by 2 different people by phone and I didn't write down the names) that the price I was quoted was for both A/C and furnace maintenance together in one trip. I was instead told when the tech arrived that price was only for A/C and it would be double that price for both. Miscommunications can happen, though twice on the same day made this feel like a bait-and-switch. Had I known, I would have gone with the other company I got a quote from that offered to do both for a little more than I was just charged for one (since I didn't want to deal with scheduling another appointment). Personally I won't use them for any additional services or recommend them to friends at minimum unless a written estimate is given.

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Daniel Harrington
July 14, 2026

John was straight to the point, kind, professional, and prompt. Went above and beyond to troubleshoot an issue that wouldn’t have otherwise been resolved. Checked with supervisor when he couldn’t answer something. Great service!

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William Heitbrink
July 14, 2026

The technician was very professional. On the cost, I am on the gold plan so the cost is nil

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rhonda super
July 13, 2026

We called JonLe heating and cooling in the morning with air conditioning issues. Steve arrived by 1:30 for service. Our unit was fixed within an hour at a very fair price.

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Carla Norris
July 13, 2026

I am very pleased with the work done by technician Devonte. He arrived on time..thoroughly looked at the problem and did a great job repairing the problem with the plumbing

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Marisa Anderson
July 13, 2026

Always do a good job!

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Rima Hardy
July 11, 2026

Explained everything, very professional, and was on time. I definitely recommend!

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Margaret K
July 10, 2026

Incredibly happy with the friendly quality (⬅️!!) service The Waterworks provided. They were straightforward and so helpful. My water line replacement was super tricky due to the features of my yard which I worried would be destroyed. Dylan, John, & Jeff did an AMAZING (!!!) job with almost no disturbance to my yard. Later crews promptly returned to fix my sidewalk and replant displaced grass. I could not be happier! Thank you 😊 🙏🏻

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Phyllis Voss
July 10, 2026

I have used Jonle heating & cooling for many years. The installed my new furnace and performs maintenance twice a year. They are reliable, curtious and always do a great job. I can rest easy knowing my furnace is in great condition.

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Pierce Baldwin
July 10, 2026

The service was good. The workers were very respectable and were able to work with us on specific scheduling. They answered a lot of questions and made the whole process easier.

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Bruno Rosa
July 10, 2026

Waterworks promptly responded to my request for an annual inspection of my home's backflow valve. I placed the order at 9 a.m., and by 10 a.m. technician André Truss was at my door. He carried out the inspection efficiently, explained each step of the process, and provided valuable guidance on precautions for the upcoming winter. Excellent service—100% satisfied. Thank you! —Bruno Rosa

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Lucy Aboudara
July 10, 2026
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Kay Argo
July 10, 2026

I have used Jonle for several years. They give notice of being on the way, they are always on time, very polite and professional. They do a thorough inspection. I highly recommend them for installation and repair.

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Tom Relly
July 10, 2026
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June Johnson
July 10, 2026

Chad was helpful and did not try to "oversell" services or repairs.

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Michelle Jones
July 9, 2026

I have in the past couple of house projects been conned/screwed over because I believe that since I’m now single because of my husband passing away they got away with it. I’ve gotten less naive with each time but I was still nervous & I admit…a little scared but from the first moment I met Tristan I knew he was going to be honest and professional. Thank you Waterworks and especially Tristan for your professionalism & honesty. Below is what it looked like before and then how beautiful it looks afterwards. 👍🏼

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elizabeth smith
July 9, 2026

Jonle has kept us up and running for years using the Silver Service maintenance for air and heat.

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Steven Matyas
July 9, 2026

Excellent service as always. Jose was amazing!

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Mark Baker
July 8, 2026

Frank B was great. Very thorough in his review and presentation of our system and options to consider for our final decision.

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Karla Jones
July 8, 2026

Chet, from Waterworks, recently completed a repair on our shower. He had to track down a part to complete the repair. Even though it was late in the day and supply houses were closed, he was able to secure the part and correct the problem. He was polite, professional and competent. We have used Waterworks in the past and will continue to use them in the future, when needed.

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Tim Avery
July 8, 2026

I had two separate visits to have plumbing repairs and upgrades done on a recently purchased home. Both providers (Peter and Emily) were very courteous and personable. The work was quick and efficient. I didn't do any comparison pricing, and suspect you might be able to do a little better on pricing, but the work was an A.

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Shari Harmon
July 7, 2026
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Mike Haley
July 7, 2026

It was a great experience (Well considering the drain was backed up) From the first contact to make the appointment to the service tech leaving my home there be nothing more that I could have asked for. Thank you and all of your team members.

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Ash Fitz
July 6, 2026

We had a fantastic experience with Waterworks. After dealing with another company that immediately jumped to worst-case scenarios and expensive recommendations, it was a breath of fresh air to work with a team that focused on solving the actual problem. Not only were they professional and responsive, but they completed the work faster and at a significantly lower cost than the previous company quoted. Most importantly, they got it right the first time. The issue that kept returning after only 30 days with the previous contractor has not come back once since Waterworks completed the job. Their customer service was outstanding throughout the entire process. They took the time to explain what was happening, didn't use scare tactics, and treated us with honesty and respect. It's rare to find companies that combine great service, quality workmanship, and fair pricing, but they absolutely delivered. Highly recommend Waterworks to anyone looking for knowledgeable professionals who stand behind their work.

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