Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
Austin with Waterworks has helped us numerous times with the broken toilets in the high rise building. These toilets are very tricky and require lots of experience and expertise. Austin demonstrated all the skills needed to repair them. He was very knowledgeable, courteous, and hard working. We really appreciate his great service!
Cory fixed my furnace. He was very professional and quick. It cost far less than I expected it to. Thank you Cory and JohnLe Heating and Cooling. I really appreciate you.
The technician was the best. He answered all my questions and treated the property like it was his own.
Great service. Job was done quickly and affordably. Would definitely recommend.
Wade was great! He was professional, effect, friendly and helpful! He fixed the problem and was up front about cost and what to expect!
Great customer service Explained everything in detail Arrived when they said they would Will be using their service again
Logan was very professional and explained the issue well and made suggestions for preventing this issue in the future. He came prepared and cleaned up after his work. I will always use this company for all my plumbing and drain issues, as well as for HVAC services.
Waterworks technician was very friendly and very helpful. Although he couldn't perform what was needed at time because of all the snow blocking the work he needed to do outside the house. He explained and I agreed to call Waterworks back to do the job once most of snow was gone. Thank you!
They were able to respond to our problem quickly and effectively. Great communication! Will use again!
The work performed by Rob & Dave was truly phenomenal and professional from the get go. The advice and information they provided was excellent.
The Jonle technician, Mark Johnston, arrived on time. He covered his shoes before stepping onto my floor. He was pleasant and courteous; went about his work, and finished in a reasonable amount of time. I have no complaints and expect my system to work at maximum efficiency.
They provided same day emergency water leak service. The two men who came out were very polite and efficient.
Todd shepherd was very quick to solve our problem he was on time actually early which was great and efficient
Technician Matt arrived early and was able to determine the problem fast and provided and explained the options we had to get back up and working!
I've been dealing with Jonle for many years. The folks there are very nice and very dependable. You will not be disappointed if you give them a try. Thanks to the Jonle team for years of great service.
Great job. Got them coming in spring for AC maintenance too included in price as a package deal.
We had our annual furnace maintenance from JonLe today. As always, the tech (Noah Petit) was professional, courteous, and efficient. Worth considering if you need furnace or A/C install, service or repair.
Michael was prompt and thorough. $500 seemed a little steep for 2 hrs of work.
Heating system annual inspection and maintenance was on time and professionally executed by Mr. Shepherd, a knowledgeable service technician. I would welcome him back into my home for future maintenance and/or repairs.
Had a water main issue. Feared it was outside. Set appt online through the website, which was fairly straightforward and easy to do from a user standpoint. Rodney, the Technichian assigned to our job , arrived at about 9am and was done by approx 1030. After carefully assessing the situation , he determined the issue was inside and gave us the estimate for what he believed would solve our issue, making clear this was the simplest and that he wanted to start with that to make the repair. If that didn't work , it would be more involved. He did in fact successfully repair the problem by the simpler means. Would recommend Waterworks and will use them again if needed.
We have been Jonle customers for over 30 years. Customer service is top notch! We have never been disappointed.
Colin showed up during the time window, listened to the issue, discussed options, gave me the estimates, then proceeded to fix the toilet issue. Been fine ever since.
replaced electronic filter for dust in my air handler in the attic that I run just about all year for the a/c & my hot water boiler during winter. JonLe never charged me. Thank You!
Everyone with whom I spoke were professional and understanding of my issue. However, the tech was quick ,neat and knowledgeable, I felt the price for the installation was a little high but it was similar to other companies.
Kevin came out and did a good job. Nice guy pleasant to talk to and very professional.
Waterworks replaced our ice maker water line valve as it was leaking. The technician, Conrad Enoch, was excellent and knowledgeable. I would use them again,
Extremely polite and patient while on the call and followed up perfectly with me afterwards.
Our technician, Chris, was great! He was very knowledgeable and confidently completed our repairs. A+++
Available same day as I called. On time. Neat and respectful, went immediately to inspect the problem, provided an estimate, and began repairs. Completed quickly and efficiently. Left no mess. All good.
We move in 10 years ago. Several year ago we had JonLe service our two systems. Our AC units we’re now 15 years old and needed replaced along with the coils. JonLe gave us great prices, great service and the staff finished the job on both systems in one day. Couldn’t be happier, Thanks JonLe John A.
Peter was straight to the point, kind, professional, and prompt. Exceeded my expectations.
We feel that your salesperson and the technicians where very experienced. Happy with the entire service.
We are long-time customers of Jonle. Their staff is always on time, thorough, clean and very professional. And today was nonexception. Mark was great!
John Davis was the technician from Waterworks and he was very efficient, professional and courteous
I needed to have a new kitchen faucet installed. Waterworks was recommended to me by a friend. Just to be sure I checked out their reviews online, which added up to 4.7 out of 5 stars. I called at 7:45 a.m. the day after New Years Day (a Friday morning), and an actual human, who spoke understandable English, answered. I explained my problem, and she checked that day's scheduled openings, of which there were none. That didn't surprise me, but then I was happily surprised when she offered me an appointment Monday morning. I happily booked it, and, sure enough , Kameron showed up right around 8:30. After some show and tell on my part, he quickly, efficiently, and professionally got to work. He found that I needed new hot and cold water shut-off valves with new 1/4-turn angle stops for improved serviceability, which I authorized him to do after showing me the problem. He was most polite, personable and respectful to me and of my home, and knowledgable, finishing the job in a timely manner and to my complete satisfaction. I am putting Waterworks (and Kameron) on my speed dial for any future needs. Can't recommend them highly enough!
Quick very detailed service ,friendly and knowledgeable service person.
Glad I chose Waterworks for my plumbing main valve fix - they quoted me $100 under Atlas Butler (where I was a member). Very professional!
The Waterworks Plumbing, Drain, Heating & Cooling--- Living in a high-rise residence comes with a lot of special attention in regard to plumbing, draining and sewage. Waterworks Has become a trusted ally In regard to problem, identification, planning, Knowledgeable and experienced design, And flawless implementation. What more could you want? I highly recommend Waterworks.