Water Softener Installation & Maintenance in Columbus, Ohio

Reliable Water Softening Solutions for Homes & Businesses

Hard water can cause mineral buildup, dry skin, inefficient appliances, and costly plumbing repairs. A professionally installed water softener from The Waterworks eliminates hard minerals, ensuring cleaner, softer, and more efficient water for your home or business.

With nearly 40 years of experience, we provide top-quality water softener installations, repairs, and maintenance to keep your plumbing system running smoothly.

Call us today to schedule your water softener installation or maintenance service!  

Schedule Your Service Now!

How Do You Know If You Have Hard Water?

Not sure if you need a water softener? Look out for these common signs of hard water in your home or business:

  • Mineral Buildup – White or chalky deposits around faucets, showerheads, and sinks.
  • Soap Scum & Residue – Soap doesn’t lather well, leaving a sticky film on skin, hair, and bathroom surfaces.
  • Water Heater Issues – Scale buildup inside water heaters, dishwashers, and washing machines causes inefficiency and frequent breakdowns.
  • Dry, Itchy Skin & Hair – Hard minerals strip away moisture, leading to dryness and irritation.
  • Spotted or Cloudy Dishes – Dishes and glassware look dull and stained even after washing.

While hard water isn’t harmful to drink, it can damage plumbing fixtures and appliances over time. If you notice these issues, The Waterworks can conduct a professional water test to determine your water hardness level and recommend the best solution.  

Benefits of Installing a Water Softener

A water softener removes calcium and magnesium, transforming your water quality and providing immediate benefits:

  • Smoother Skin & Softer Hair – Say goodbye to dry, irritated skin with softened water.
  • More Effective Cleaning – Soap lathers better, reducing the amount of soap and detergent needed.
  • Brighter, Softer Clothes – Clothes last longer and feel softer without mineral buildup.
  • Longer-Lasting Appliances – Water heaters, dishwashers, and washing machines operate more efficiently and last longer.
  • Lower Energy Bills – Appliances work better with soft water, saving money on electricity and maintenance.
  • Fewer Plumbing Repairs – Soft water prevents scale buildup, extending the life of your pipes and fixtures.

Installing a water softener is an investment that improves comfort, protects your plumbing system, and reduces household expenses.  

Our Water Softener Services

At The Waterworks, we offer comprehensive water softening solutions tailored to your home or business:

1. Water Softener Installation

  • Professional installation of top-rated water softening systems.
  • Custom sizing to match your household or business water usage.
  • Seamless integration with your plumbing system for maximum efficiency.

2. Water Softener Repair & Maintenance

  • Troubleshooting low water pressure, leaks, and malfunctioning units.
  • Replacing salt, filters, and resin beads for optimal performance.
  • Preventative maintenance to extend the lifespan of your system.

3. Whole-House Water Conditioning & Filtration

  • Dual-function systems that soften and filter your water for enhanced purity.
  • Reverse osmosis and carbon filtration for clean, great-tasting water.
  • Customized solutions for homes with private wells or city water.

Not sure what type of water softener you need? Our experts will test your water and recommend the best system for your home or business.  

Why Choose The Waterworks for Your Water Softener?

For nearly 40 years, The Waterworks has been Columbus, Ohio’s trusted provider for water softening and treatment solutions. Here’s why customers rely on us:

  • Custom Water Solutions – We tailor water softeners and conditioning systems to meet your specific needs.
  • Licensed & Certified Technicians – Our experts install, repair, and maintain all major water softener brands.
  • Upfront Pricing – No Hidden Fees – Honest estimates with no surprises.
  • Top-Quality Products – We install only the best water softeners for long-lasting performance.
  • 100% Customer Satisfaction – We provide long-term solutions and superior service.

Whether you need a new water softener, system maintenance, or troubleshooting, we ensure your water stays clean, soft, and efficient.   

Proudly Serving Columbus & Central Ohio

The Waterworks provides water softener installation and maintenance services across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:

  • Columbus
  • Dublin
  • Westerville
  • Gahanna
  • Hilliard
  • Newark
  • Pickerington
  • Powell
  • Reynoldsburg
  • Upper Arlington
  • Grove City
  • Grandview Heights
  • Bexley
  • Beechwold
  • Blacklick
  • Clintonville
  • German Village
  • Lewis Center
  • London
  • Polaris
  • Short North
  • Victorian Village

If your home suffers from hard water issues, we’re just a phone call away.  

Call The Waterworks for Expert Water Softener Installation

Tired of hard water stains, appliance damage, and dry skin? A professionally installed water softener can improve water quality and protect your plumbing system.

Call us today to schedule an expert consultation and get the best water softening solution for your home or business!   

Schedule Your Service Now!

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,669 Reviews
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julian parsons
December 16, 2025
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dave simpson
December 16, 2025
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Glenns Ben
December 16, 2025

Great service ! Tech did a amazing ing job and cleaned up the job site when he was done. We really appreciate your guys expertise. Thank you.

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Glen Lash
December 16, 2025

Called JonLe to fix furnace. Thermostat was calling for heat and fan was running, but no combustion. Technician arrived within 2 hr and identified problem as the inducer motor not working. It had seized. He was able to manually get it turning again and lubricated it to get it running. He recommended ordering a replacement because it would likely fail again. I agreed and he returned next day to install the new one. Furnace is working great. Have used JonLe for 20 yr as they installed the furnace when we built our house. Very satisfied with their service plan on my furnace and air conditioner. Happy to recommend them.

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Mike Lott
December 16, 2025
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Thomas Conrad
December 16, 2025

Very responsive, on-time and kept us informed throughout entire process.

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Matthew Meara
December 16, 2025
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Becky Knipp
December 16, 2025

We have a maintenance plan with the same technician for our home and a condo. They are efficient and easy to schedule.

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P B
December 15, 2025

The technician seemed very thorough, explaining everything he checked. He showed pictures of the unit and what he checked and mentioned things to look for. My husband was impressed with his work ethic.

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Michael Davis
December 15, 2025

Called at 9am because furnace was not working properly. They had it fixed and running within 5 hours of my phone call. Reasonable price. Great service.

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John Burton
December 15, 2025

They called before the appointment to confirm which is awesome! Efficient, clean, and professional.

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Scott Drysdale
December 15, 2025

Cory did an excellent job maintaining our heat pump and humidifier.

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Jim Neyer
December 15, 2025

Matt with Jonle did a great job servicing my furnace and boiler.

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Dave Monte
December 14, 2025

Very good company with good people trying to do the right things for their customers.

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Laurel Quaintance
December 14, 2025

Extremely kind and quick emergency service. I really appreciate the service on a Sunday after a big snow storm! The extra effort they went to in sending me a bio and picture of my technician really solidified the quality service and my comfort level during a time of high anxiety.

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Thomas Wesselman
December 13, 2025

Jonle was responsive to our emergency situation. Service tech was thorough and took all steps necessary to solve the problem.

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Nolan Armbruster
December 13, 2025
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Kevin D
December 13, 2025

We have been using Jonle for 20+ years. Technician (Mark Johnston) performed our annual furnace maintenance this past week. He was on time, courteous and thorough. Once complete, Mark showed us pictures of the inside of our furnace and explained the services he performed, including changing the filter (I provided) and the humidifier pad. Overall we were pleased as always.

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Marlene
December 13, 2025
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Steven Fewell
December 12, 2025
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Jeff Oehler
December 12, 2025
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Paul Dreier
December 12, 2025

Service Technician Tim Feldman does a great job in maintaining the equipment. Always friendly and has good answers for any question. Maintenance contract went up 18% in 2025.

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Rick Ellsberry
December 11, 2025

Excellent and timely.

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Corinne Phillips
December 11, 2025

Todd was great to work with. He was really straightforward about the options we had and what would be the best deal.

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Beth Nye
December 11, 2025

Anthony was very knowledgeable about my issue. Highly recommend this company for plumbing issues.

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Joseph Martin
December 11, 2025

We had a great experience with Travis, the Waterworks drain tech that cleared my septic tank clog. My first call to the main number resulted in getting emergency service scheduled, I was texted technician's information and ETA, and the work was done quickly and professionally. Travis made several good proactive recommendations on which I will certainly follow up. I did pay an Overtime charge but it could have been worst overall.

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j gard
December 11, 2025

I have had our furnace/heat pump check-ups and service done by JonLe (merged with Tri-County) for over 20 years and counting. From the HVAC installers (2/3 units replaced over these years). I have my summer and winter services BOTH done annually, using your Annual Service Agreement. Many of my services have been performed by Technical Engineer Steve and he has "ALWAYS" done professional jobs. He's great at trouble shooting, explaining and a "GREAT ASSET" to the JonLe Company; great skilled professional people with people skills is always a plus for any Company. I have recommended JonLe to family and friends that have also had great experiences. From Dave, Dennis, etc who installed my latest HVAC unit in recent years unit to Steve you have quality experienced staff. Again, Steve is a GREAT asset to your Company and one reason, I have continued service with JonLe; and recommended your Company to family and friends. Other HVAC services constantly are trying to expand their business with less expensive deals, etc. but I have remained a satisfied loyal customer; feel very comfortable that our HVAC system is always in top condition. I do wish everyone at JonLe a GREAT end of year Holiday's too; stay safe and well!

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James Roberts
December 10, 2025

This company has helped me both with my business and home needs. They've always been prompt, respectful and done a great job. I also find that their prices are quite fair. Highly recommend them!

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Karen Einhaus
December 10, 2025
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Regina Rankin
December 9, 2025

Quick response and follow up

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David Burwinkel
December 9, 2025

Matt was great, did a great job, professional and fast

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Chi
December 8, 2025

Professional and their work, courtesy. They live up to their name. I got small plumbing done.

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Doug Lenser
December 8, 2025

I live in a neighborhood that has mature trees and the roots of those trees keep plugging up my sewer lines. Waterworks comes out every year to clear the sewer lines and they always do a great job and are very professional.

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Susan Stephens
December 8, 2025

Technician was very polite and stayed until the job was completed.

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Susan Harder
December 7, 2025

Very prompt and pleasant. I would recommend them.

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Allen Gerdau
December 7, 2025

Everything is great! The desired results were accomplished. I can't take a picture of the inside of my pipi ,but the water seems to flow freely now. What more could I ask for?

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Rochelle Hafner
December 7, 2025
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theahuja
December 6, 2025

We have the maintenance plan for our furnace and AC with Watereorks (which used to be Hetter) for the last 10 years . There staff are extremely professional, courteous and technically competent.. very happy with their services and highly recommend them .

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Eric Miller
December 6, 2025

I have used JonLe Heating and Cooling for a number of years at me previous residence and now at my current location. They have always given us the highest quality service and professionalism from installation of a entire hvac system to yearly maintenance. I have always highley recommended them to friends and family.

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kymberly henson
December 6, 2025

We called Jonle because our furnace was not producing much heat. A technician came by the same afternoon and fixed the problem. He was professional, courteous and extremely knowledgeable. He took the time to explain the problem to us and answered all of our questions. Highly recommend! Good folks!

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Andrew Calhoun
December 5, 2025

Excellent service, prompt and professional. Performed quickly, cleanly and were communicative throughout. Will absolutely use again.

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Valarie Messerknecht
December 5, 2025

My kitchen sink clogged up last night and Waterworks was able to get it taken care of today! Very grateful to get such a quick appointment. Thank you!

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Tuan Bui
December 5, 2025

Timely response and great service, highly recommended

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Sandy Robert
December 5, 2025

I had two jobs that needed to be done and both representatives were thorough and efficient. Explained everything to me and will be sending me information about upcoming jobs. Was very pleased with their work. They went above and beyond.

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Matt Reed
December 5, 2025

Great experience. I called Jonle because the previous owner of the home had their maintenance done through them, and figured if anyone would know my furnace it would be them. The tech (Tim Feldman) called roughly 30 minutes before arrival. He was friendly and was able to diagnose the issue with my furnace quickly and able to explain to me what was wrong and what the fix was. He was able to get my furnace running properly quickly, which is a life saver during the winter!

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Jenny Margolin
December 5, 2025

We have used Jonle to preform our annual HVAC maintenance for several years and to install our new furnace and AC. They are very professional, knowledgeable and dependable. I would definitely recommend them!

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William Watts
December 5, 2025

JonLe installed our furnace, house A/C, and an additional A/C unit for the upstairs bedroom. They come annually to do a checkup. Friendly employees, professional work, excellent service.

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Neil Reynolds
December 5, 2025

Start to finish they were with me all of the way. Everything happened when they said it would. All of the technicians were pleasant to deal with. Always a joy to call them when I need help.

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Nate Roquemore
December 5, 2025
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Ben Vermaaten
December 5, 2025

Had a sewer line back up and they were at the house in 30 minutes to help me.

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