Catch Basin & Storm Sewer Services in Columbus, Ohio
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Protect Your Property with Expert Stormwater Drainage Solutions
A well-maintained stormwater drainage system is essential for preventing flooding, odors, and debris buildup. At The Waterworks, we specialize in catch basin and storm sewer cleaning, repair, and installation for residential, commercial, industrial, and municipal properties across Columbus and Central Ohio.
Unlike many companies that rely on rented equipment, we own and operate our Hydro-Excavation and Jetting equipment, eliminating rental delays and unnecessary costs. This allows us to respond quickly to drainage issues—especially after heavy storms and severe weather events.
Call us today to schedule catch basin and storm sewer maintenance for your property!
Schedule Your Service Now!
Benefits of Routine Catch Basin & Storm Sewer Maintenance
A properly functioning catch basin system plays a vital role in keeping public spaces, parking lots, and properties dry. Regular cleaning and maintenance provide the following benefits:
- Prevents Water Backups & Flooding – Ensures proper drainage of rainwater and melting snow.
- Reduces Odors & Sewer Gas Smells – Minimizes unpleasant odors in neighborhoods and commercial areas.
- Protects Roads, Sidewalks & Basements – Prevents flooding that can damage foundations and pavement.
- Improves Pedestrian Safety – Eliminates standing water and splashing hazards.
- Keeps Public Spaces Clean – Reduces mud, debris, and contaminants from entering homes, stores, and offices.
Routine maintenance prevents costly repairs and helps avoid fines or compliance issues with city drainage regulations.
Comprehensive Catch Basin & Storm Sewer Services
Catch basins, also known as storm sewers, collect and redirect rainwater and runoff from roads, parking lots, and buildings. Over time, mud, leaves, trash, and grease accumulate, leading to clogs and standing water.
At The Waterworks, we provide:
- Catch Basin Cleaning & Maintenance – Clears blockages that restrict water flow.
- Storm Drain Hydro-Jetting – Uses high-pressure water jets to flush debris and buildup.
- Vacuum Truck Debris Removal – Extracts years of accumulated waste, sludge, and grease.
- Sewer Line Patching & Repair – Fixes damaged pipes and prevents leaks.
- Trenchless PipeLining for Aging Storm Sewers – Non-invasive renewal solutions to extend the system’s lifespan.
- New Drainage System Installations – Planning and installation for municipalities, businesses, and residential properties.
- Drainage System Upgrades – Adds additional catch points for improved water flow.
Whether your stormwater system needs cleaning, emergency repairs, or a full system upgrade, we have the expertise and equipment to get the job done efficiently.
No Rental Fees, No Delays – We Own Our Equipment
Unlike companies that rent hydro-excavation tools, The Waterworks owns and operates all of our industrial-grade cleaning and repair equipment. This allows us to provide faster, more cost-effective service without delays.
Our Equipment Includes:
- Hydro-Jet Trucks – High-pressure water jetting to clear blockages and debris.
- Hydro-Vacuuming Trucks – Safely removes sludge, dirt, and standing water from storm drains.
- Trenchless PipeLining Equipment – Non-invasive repairs to restore aging pipes without digging.
- Video Camera Inspections – Locates blockages, leaks, and pipe damage underground.
By owning our own fleet, we guarantee quick response times, lower service costs, and minimal property disruption.
Why Choose The Waterworks?
For nearly 40 years, The Waterworks has been Columbus, Ohio’s trusted storm sewer and catch basin specialist. Here’s why homeowners, businesses, and municipalities rely on us:
- Experienced & Certified Technicians – Highly trained in stormwater system cleaning, repair, and installation.
- Fast & Reliable Service – No delays—our in-house fleet is ready 24/7.
- Comprehensive Drainage Solutions – From routine maintenance to large-scale drainage system installations.
- Upfront Pricing & No Hidden Fees – Transparent estimates with no surprises.
- Advanced Equipment & Techniques – We use cutting-edge hydro-excavation, jetting, and video inspection technology.
We provide customized solutions for businesses, municipalities, property managers, and homeowners.
Proudly Serving Columbus & Central Ohio
The Waterworks provides catch basin and storm sewer services across Franklin, Delaware, Licking, Fairfield, Pickaway, Madison, and Union counties. Our service areas include:
- Columbus
- Dublin
- Westerville
- Gahanna
- Hilliard
- Newark
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Grove City
- Grandview Heights
- Bexley
- Beechwold
- Blacklick
- Clintonville
- German Village
- Lewis Center
- London
- Polaris
- Short North
- Victorian Village
If you’re in Central Ohio, we’re just a phone call away!
Schedule Catch Basin & Storm Sewer Maintenance Today
Don’t wait for flooding, standing water, or drainage issues to become major problems. Keep your property, roads, and businesses safe with routine catch basin and storm sewer maintenance from The Waterworks.
Call us today to schedule your storm sewer cleaning or repair service!
Schedule Your Service Now!
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
Highly recommend them - always very professional, polite, efficient and helpful.
Chris, the Waterworks technician assigned to check our dripping kitchen faucet and bathroom shower, quickly analyzed the problem with each as a faulty cartridge controlling hot & cold lines to the respective taps. When it became difficult to unfasten the kitchen faucet handle, due to accumulated calcium deposits, he voluntarily called up Delta service and while also attending to the shower problem, managed to convince the Delta rep to send us a full replacement kitchen faucet, “free of charge”!!! Chris then deftly replaced the defective cartridge in the bathroom shower. We have a notice from Delta that the replacement will arrive in roughly 12 days, so we are very pleased with the entire experience.
Our technician Ryan was great! Came right on time and was pleasant and informative. Ryan was looking great and shared his sources story with us. We are really happy for him. We love working with Ryan and Jonle! Thank you!
The technicians were professional, efficient and knowledgable. The technicians were on time and very friendly. They scheduled an appt.for us quickly when we called them. Would definitely recommend them to other people. I have a silver contract with them and am very happy with that.
Mike Spry and his team were fantastic. This was a big job installing backflow preventer on our fire suppression system. They coordinated everything with the city (which is no easy task). They had the job done in a very timely manner. And they made sure not to interfere with our regular business operations throughout the work. Very appreciative!
Awesome customer service. Chris was very polite, professional and very knowledgeable.
Over the past years, starting in 2014, we have used Waterworks for any of our plumbing issues. Recently we had issues regarding Plumbing, HVAC and Drain issues. Waterworks approach, was to assign an expert to each of these issues. The results have been excellent in each. Pricing is very good. Last year we were having sump pump issues. Waterworks checked everything. They recommended installing a Backup Sump Pump System. We did this and it is wonderful. We Highly Recommend Waterworks!
Strong communication, courteous and friendly service. Would highly reccomend.
Collin did an excellent job. He gave us a price on the work to be done and that we needed to contact the city to turn off the water to the house. Will make an appoint to replace the water shut-off valve in the next couple of weeks.
I had an emergency backup that I needed cleared same day. I have used other companies in the past that resolve the problem at a low cost but want to come out later and sell expensive fixes. The experience with Waterworks was that they wanted to fix the drain blockage to the best of their ability at that time. If further work needed done it could still be evaluated, but there was more than a bandaid on my current issue.
We had a miserable waste line backup that flooded a good portion of our basement. Waterworks was the only company available to come out same-day. Samuel arrived within two hours of my initial call, unclogged the waste pipe, cleared the floor drain - allowing the backup to clear - and had us back in business for 1/2 to 1/3 the cost of the other companies’ estimates… and the other companies would’ve left us with standing sewage backup in our basement for at least another 24 hours. I wouldn’t hesitate to have Samuel come out for any of our future plumbing nightmares. 🙂
I was looking into a possible blockage in my sewer line or issues with toilet. No issues with toilets although they may need replacement if not providing sufficient pressure during flushing. Asked about possible quote to replace faucets and shutoff valves. I can purchase my own faucets and toilets (if needed) and the rest will be provided by Waterworks. Quite informative visit 👍.
I have been a Jonle regular for a lot of years. I actually have never been disappointed by any of the techs Jonle have sent. They are polite trustworthy types. When Cory was finished with the service, he asked there was anything else he could do for me before he left. I asked about the basement lights being off. He let a light on that was on when he went down. He ran back downstairs for me and turned it off. Not a service requirement. But it is something a nice guy does for an getting older lady.
JonLe is a professional organization. Technicians are knowledgeable and professional. I have used JohLe for over 25 years.
Very professional and knowledgeable technician. I was very impressed with the service.
I was impressed but this company. They got here quick sent a text with technical's picture saying he was on the way. Since my husband couldn't be here it made me feel safe just knowing who was coming. Matt was very professional and nice took time to explain the issue with our boiler system along with pictures showing the damage. Waiting on estimates for part replacement versus replacement of boiler. Great job that's for going above all rest. The picture text A+
Waterworks has been my go-to for years, and they consistently deliver excellent service. Easy, timely scheduling, and they always send experienced, knowledgeable professionals who take the time to thoroughly explain what's going on and walk me through my options. I especially appreciate that they don't just fix the issue - they take the time to answer my questions and provide guidance so I can maintain things myself going forward. They stick to their original quotes when things become more complicated and provide options to manage my costs (e.g. order a part myself.) I had two services in the past two weeks: a kitchen sink installation that required reconfiguring and replacing all of the hardware underneath, and a toilet repair for which the part was not available, but the rep helped me order the correct part and provided enough instruction to install it when it arrives.
My experience with The Waterworks has been very good. Michael assessed my plumbing issues and made necessary repairs. I really appreciated the fact he pointed out that I didn't need the service I thought I did. Thus, I was not overcharged. I recommend The Waterworks if you need plumbing service.
Very impressed with the courtesy and knowledge of plumber Jonathan. He was able to repair the leak in record time having to cut pipes etc. Great job. Emergency service is stressful!
Chris showed up 2 hours early (after a courtesy call). The service call was not needed as it was my own naivety that caused this situation. Chris clearly explained the dilemma and was out the door in 20 minutes. This is not the first time that I have had Water Works out to my house and it WILL NOT be the last. SUPER company!
They called ahead to see if they could come earlier, not an issue. Cory was respectful and worked quietly and finished his work with no issues. Highly recommend them.
We thought our sump pump had failed and needed to be replaced. Tech showed up on time and found that the breaker had been flipped. No pressure to purchase something we didn't need....he just flipped the breaker, told us that was what was wrong, told us he turned it on and confirmed the sump pump was working and left. Great experience! Will definitely call them again if we have another issue!
I have had no experience with the Water Works prior to this trip. I am so glad I gave them a try. I had 2 guys on 2 separate days and they were wonderful, knowledgeable and caring. Thank you Mike and Matt you came in and took the time and answered my questions and fixed the problem. I will certainly give you referrals and positive feedback!! I think you guys should get a raise! Thanks again for helping me!!
Service was very good. The technicians were great and knew their business. I was very satisfied. They also replaced some PVC pipes.
Super professional install and excellent follow-up troubleshooting. Thanks to Shane, Jayden, Tom, Walt, and Antwone for their quality service. equally big thanks to Waterworks/Hetter Heating and Cooling.
Received great service in one day 22 degrees outside definitely use this team again. Thanks guys
John came out for preventative maintenance on my sewer line because of a tree in my front yard always having roots entering the line and causing backup. He did a great job and sent his 6 inch blade the full 90 feet to clear the line.
Quite possibly the most detail oriented company I’ve worked with. The way their HVAC installer made sure every wire was secured in brackets and everything was run neat and tidy really tingles all the OCD tendencies one may have. Overall I couldn’t have chosen a better company to work with!
We called a few plumbers for the same issue at Horizon High School. They all came, inspected the problem, and left after giving us repair quotes. Thomas from Water Works was different. He carefully examined the issue, explained how the system works in detail, and offered a very effective solution. He didn’t just give us a quote — he took the time to help us understand the problem and then fixed it properly. We truly appreciated his professionalism, knowledge, and clear communication. Highly recommended!
Victor did a wonderful job. It took awhile to clear the obstruction but he hung in there. Plus he knows how to work with old, crabby women who just want their kitchen in working order. Thanks, Victor.
The whole experience with Waterworks was positive. I called during the weekend and spoke to a representative and scheduled a service call for Monday. They arrived at the time that was promised and a call was made 30 minutes prior to arrival. The technician was courteous and explained what potentially could have occurred and what options I would have. Service call was completed and I am very satisfied with the entire process.