Tales from the Call Center By Dale Harper Like an all-night convenience store, The Waterworks Plumbing & Drain Company operates 24 hours a day, 7 days a week. As a customer service representative (or CSR for short), I’ve answered some very interesting call-ins. After nearly two years, I’ve taken just […]

Water is available to you anytime you turn a handle. Hot, steamy showers. Toilets that flush. Let’s all take a moment and hail the magnificence of modern-day plumbing! It’s just one of those things that pretty much everyone takes for granted. It is also one of those things we immediately […]

The good ole sump pump. As a homeowner in Ohio, you know that this hidden little treasure in your basement may be the first aid kit you need to prevent basement flooding during a heavy spring rain or an unfortunate broken water pipe. Much like a security system or fire […]

Central Ohio just had a taste of what Old Man Winter will bestow upon us in the next few months. Brrrr! In fact, many of us just broke down and turned on our furnaces for the first time! Before you did, did you happen to check your system? Change the […]

Between the colorful leaves and pleasant weather, fall is one of the most beautiful times of the year in Central Ohio. While the area is undeniably beautiful during these few months, the falling leaves and colder temperatures create a “to-do” list necessary to prepare your home for the upcoming change […]

Brace yourselves. Winter is coming. While this may be the time to binge watch our favorite television series and movies, it’s also the time to properly prepare our homes, and minds, for winter. Take advantage of the bit of Indian Summer we have left to ensure your furnace is running […]

Knowing where your main water shutoff is can save you quite a bit of stress if your home starts to leak or experiences a pipe burst. The flow of water can damage valuables and even lead to mold or other types of water damage. So, knowing where the different shutoffs can […]

Most people only know a few parts of their toilet: the tank, the bowl, and the handle. However, if you were to lift up the top of the tank, you would see a group of parts that have to work together to flush and refill the toilet quickly and efficiently. […]

A leaky faucet can lead to all sorts of issues with your water bill, not to mention that annoying dripping sound. If you notice that your sink is leaking or always dripping water, then be sure to call a professional plumber to take a look, so your water bill doesn’t […]