Award reflects company’s consistently high level of customer service
February 4, 2015
The Waterworks has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2014.
“Customer service drives everything we do here. We want to ensure every customer receives the very best possible experience from the moment they arrange for a service call to the moment our professional technicians leave their home,” stated David Specht, President. “We value every customer, and we appreciate their continued confidence in us.”
“Only about 5 percent of the companies The Waterworks competes with in the Columbus, OH area have performed consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”
Angie’s List Super Service Award 2014 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2014 Super Service Certification logo next to company names in search results on AngiesList.com.
About Angie’s List
Angie’s List helps facilitate happy transactions between nearly 3 million consumers nationwide and its collection of highly-rated service providers in 720 categories of service, ranging from home improvement to health care. Built on a foundation of authentic reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.
About The Waterworks
Since 1935, The Waterworks has been providing central Ohio homes and businesses with professional and courteous plumbing and drain cleaning services. The company recently expanded into other service areas, including heating and cooling. The Waterworks is a privately-owned, local company established on the core values of trust, honesty, respect, responsibility, and communication. Through state-of-the-art dispatch hardware and courteous operators, The Waterworks offers prompt, emergency service 24 hours a day, 365 days a year. With over 100 team members, The Waterworks’ staff represents more than 200 years of combined expertise and has completed more than 750,000 service calls.
550 Schrock Road
Columbus, OH 43229